- UK Care Homes Search
- Care Homes in England
- Care Homes in London
- Care Homes in Croydon Borough
- Heatherwood Care Centre care home







Heatherwood Care Centre is dedicated to providing:
· High-quality residential dementia care and personal care
· A safe and friendly home
· A clean and homely ambience
· An enhanced quality of life
If you are considering a care home and planning for peace of mind, there’s nothing more reassuring than finding someone you can really trust.
Heatherwood Care Centre is a long-established, small, family-run concern which has earned an excellent reputation for the highest standard of care.
Care Provided by Heatherwood Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 23 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Heatherwood Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Heatherwood Nursing Home Ltd
- Private Owned
Person in charge
- Aurea Mendoza (Manager)
Local Authority / Social Services
Admission Information
- Ages from 40 to 100
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
- Number of floors: 1
Room Information
- Single Rooms (23)
- Single Rooms with ensuite Wet Room (6)
Visiting
- Visiting hours are very flexible to ensure that families and their loved ones always are always able to be together.
Parking
- There is ample off street parking for 10 cars.
Heatherwood Care Centre Reviews (30)
Heatherwood Care Centre has a Review Score of 7.6 (7.560) out of 10, based on 4 reviews in the last 2 years.
Over all time Heatherwood Care Centre has 30 reviews.
My brother is happy and relaxed in the home which is a huge relief to me. I would recommend this nursing home.
Overall I think this appears to be a well run, nice nursing home and I do not have any worries about whether my friend is safe and cared for.
Dear Dyana, Thank you, for taking the time to comment, all the team at Heatherwood really appreciate this. I will certainly be passing on the comments.
Thanks to you all.
Dear Robbie, thank you for the kind words and comments noted on the quality of care, here at Heatherwood. I will be certain to pass on your comments to the entire team. We're deeply grateful and appreciative of the kind thoughts. Jewin Vellara-Edwin.
When I arrived to view I was very anxious but was quickly put at ease by their help and kindness. Heatherwood has a very homely atmosphere making you feel welcome, all staff very attentive to residents needs, excellent care lots of activities, music especially good, food fresh and nutritious, clean and very well maintained.
Heatherwood management are excellent, communication between then and myself has improved immensely. All our wishes are carried out to the best of the staff's ability and any concerns we have are dealt with quickly and professionally.
Dear Kathy, we are delighted for your feedback that you have provided to Heatherwood Nursing Home. We strive to do our best, and are deeply appreciative of the feedback. I will certainly be passing on these comments to the care team staff, again, if there is anything that we can do, always let us know.
The staff are fantastic and always go the extra mile. Your service is wonderful. I feel happy with your service.
Dear Elaine, thank you for your feedback, which is very much appreciated. I will certainly be passing on these comments to the care team here at Heatherwood Nursing Home.
I came to see a friend and was pleasantly surprised at the quality of the rooms and communal areas. The home was very clean as were the residents. There is always a member of staff to answer any questions. It is a very happy atmosphere.
Dear Joy, thank you for your review, which is much appreciated. It's always nice to hear the good things, and I will certainly be passing on these wonderful comments to the care team here at Heatherwood Nursing Home
I am happy in general with the care I receive.
Thank you so much for your feedback which is most welcome. We strive to do our best, and really appreciate the comments, I will certainly be passing on the feedback to the care team.
My mum has been in Heatherwood for 18 months now, when we first came to the home we were so happy with the cleanliness, staff friendly and caring. And we still are very happy. Mum has been so happy here, it's a really good home. We all feel at ease knowing my mum is being well looked after and we can see mum smiling.
We pride ourselves on the care that we give, and it's an honour for all the staff when this is acknowledged.
It's our privilege to care for your Mother and I will certainly be passing on these compliments to all the staff at Heatherwood Nursing Home - Purley.
Lots of activities.
Mum is treated with dignity.
We pride ourselves on the care that we give, and it's an honour for all the staff when this is acknowledged.
It's our privilege to care for your Mother and I will certainly be passing on these compliments to all the staff at Heatherwood Nursing Home - Purley.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Heatherwood Care Centre.
There are no upcoming events for Heatherwood Care Centre.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Heatherwood Care Centre.
Accreditations
There are no accreditations posted yet for Heatherwood Care Centre.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heatherwood Care Centre to verify any information. View our terms and conditions. Heatherwood Care Centre has an Enhanced Service -more info.