Care Provided by Heatherwood Care Centre

Length of Stay

Permanent Care
Respite Care

Care Types Provided

Residential Care
Dementia Residential Care
For a maximum of 23 Service Users

Dementia Care Types

Mild Dementia
Moderate Dementia
Advanced/Complex Dementia

Other Care Provided

Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Convalescent Care
Acquired Brain Injury (ABI)
Day Care

Facilities

Own Furniture if required
Smoking not permitted
Close to Local shops
Near Public Transport
Lift
Stairlift
Wheelchair Access
Gardens
Phone Point in own room
Television point in own room
Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of care	Permanent	Respite
Residential Care	From £1,150	From £1,600
Residential Dementia Care	From £1,150	From £1,600

Contact Heatherwood Care Centre to confirm what's included and get a personalised quote:

The price(s) shown are provided by the care home. Contact Heatherwood Care Centre for full pricing details and T&Cs.

Funding Types Accepted

Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Heatherwood Nursing Home Ltd
Private Owned

Person in charge

Aurea Mendoza (Manager)

Local Authority / Social Services

Admission Information

Ages from 40 to 100

Care Home Design/Build

Purpose Built: No
Last Refurbishment: 2022
Number of floors: 1

Room Information

Single Rooms (23)
Single Rooms with ensuite Wet Room (6)

Visiting

Visiting hours are very flexible to ensure that families and their loved ones always are always able to be together.

Parking

There is ample off street parking for 10 cars.

Heatherwood Care Centre Reviews (30)

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7.6

Heatherwood Care Centre has a Review Score of 7.6 (7.560) out of 10, based on 4 reviews in the last 2 years.
Over all time Heatherwood Care Centre has 30 reviews.

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Review from Gilly K (Sister of Resident) published on 1 October 2018 Submitted via Postal Card•

Overall Experience

It's early day's, however, what I have seen so far is very good. I am impressed with how well the home is managed. The carers are very good and they definitely care about their residents.

My brother is happy and relaxed in the home which is a huge relief to me. I would recommend this nursing home.

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Review from Dyana H (Friend of Resident) published on 11 September 2018 Submitted via Website•

Overall Experience

My friend has not been in Heatherwood for long yet, so my experience of his care etc. is limited. My impression is that the staff are very pleasant and caring and do their best with my friend, who is a lovely person, but can be difficult to manage and entertain. Having said that, I think that sometimes (not always) the policy seems to be to contain the residents (albeit in a friendly and caring way) rather than try to expand or enhance their experience each day. I recognise that many of the patients, including my friend, have dementia at varying stages of severity, and this limits what diversions can be reasonably offered, so this may be an unfair comment.

Overall I think this appears to be a well run, nice nursing home and I do not have any worries about whether my friend is safe and cared for.

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↩Reply from Jewin Vellara-Edwin, Manager at Heatherwood Care Centre

Dear Dyana, Thank you, for taking the time to comment, all the team at Heatherwood really appreciate this. I will certainly be passing on the comments.

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Review from Robbie M (Son of Resident) published on 14 August 2018 Submitted via Postal Card•

Overall Experience

I am so happy that my mum is very well looked after. The staff are excellent, friendly and very understanding. From management to nurses, care staff, I can't thank you enough. My mum is so happy which makes me happy.

Thanks to you all.

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↩Reply from Jewin Vellara-Edwin, Manager at Heatherwood Care Centre

Dear Robbie, thank you for the kind words and comments noted on the quality of care, here at Heatherwood. I will be certain to pass on your comments to the entire team. We're deeply grateful and appreciative of the kind thoughts. Jewin Vellara-Edwin.

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Review from Christine C (Daughter of Resident) published on 25 May 2018 Submitted via Review Postal Card•

Overall Experience

When I arrived to view I was very anxious but was quickly put at ease by their help and kindness. Heatherwood has a very homely atmosphere making you feel welcome, all staff very attentive to residents needs, excellent care lots of activities, music especially good, food fresh and nutritious, clean and very well maintained.

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Review from Kathy S (Daughter of Resident) published on 26 April 2018 Submitted via Review Postal Card•

Overall Experience

Heatherwood management are excellent, communication between then and myself has improved immensely. All our wishes are carried out to the best of the staff's ability and any concerns we have are dealt with quickly and professionally.

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↩Reply from Jewin Vellara Edwin, Manager at Heatherwood Care Centre

Dear Kathy, we are delighted for your feedback that you have provided to Heatherwood Nursing Home. We strive to do our best, and are deeply appreciative of the feedback. I will certainly be passing on these comments to the care team staff, again, if there is anything that we can do, always let us know.

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Review from Elaine T (Friend of Resident) published on 26 April 2018 Submitted via Review Postal Card•

Overall Experience

The staff are fantastic and always go the extra mile. Your service is wonderful. I feel happy with your service.

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↩Reply from Jewin Vellara-Edwin, Manager at Heatherwood Care Centre

Dear Elaine, thank you for your feedback, which is very much appreciated. I will certainly be passing on these comments to the care team here at Heatherwood Nursing Home.

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Review from Joy C (Friend of Resident) published on 26 April 2018 Submitted via Review Postal Card•

Overall Experience

I came to see a friend and was pleasantly surprised at the quality of the rooms and communal areas. The home was very clean as were the residents. There is always a member of staff to answer any questions. It is a very happy atmosphere.

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↩Reply from Jewin Vellara Edwin, Manager at Heatherwood Care Centre

Dear Joy, thank you for your review, which is much appreciated. It's always nice to hear the good things, and I will certainly be passing on these wonderful comments to the care team here at Heatherwood Nursing Home

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Review from V W (Resident / Service User) published on 26 April 2018 Submitted via Review Postal Card•

Overall Experience

I am happy in general with the care I receive.

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↩Reply from Jewin Vellara Edwin, Manager at Heatherwood Care Centre

Thank you so much for your feedback which is most welcome. We strive to do our best, and really appreciate the comments, I will certainly be passing on the feedback to the care team.

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Review from Ann Marie C (Daughter of Resident) published on 19 March 2018 Submitted via Review Postal Card•

Overall Experience

My mum has been in Heatherwood for 18 months now, when we first came to the home we were so happy with the cleanliness, staff friendly and caring. And we still are very happy. Mum has been so happy here, it's a really good home. We all feel at ease knowing my mum is being well looked after and we can see mum smiling.

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↩Reply from Jewin Vellera Edwin, Manager at Heatherwood Care Centre

Thank you for taking the time to share your experience of Heatherwood Nursing Home - Purley and its quality of care.
We pride ourselves on the care that we give, and it's an honour for all the staff when this is acknowledged.

It's our privilege to care for your Mother and I will certainly be passing on these compliments to all the staff at Heatherwood Nursing Home - Purley.

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Review from V T (Daughter of Resident) published on 19 March 2018 Submitted via Review Postal Card•

Overall Experience

Staff very friendly.
Lots of activities.

Mum is treated with dignity.

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↩Reply from Jewin Vellara Edwin, Manager at Heatherwood Care Centre

Thank you for taking the time to share your experience of Heatherwood Nursing Home - Purley and its quality of care.
We pride ourselves on the care that we give, and it's an honour for all the staff when this is acknowledged.

It's our privilege to care for your Mother and I will certainly be passing on these compliments to all the staff at Heatherwood Nursing Home - Purley.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 March 2023

Overall
Good

CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Accreditations

There are no accreditations posted yet for Heatherwood Care Centre.

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heatherwood Care Centre to verify any information. View our terms and conditions. Heatherwood Care Centre has an Enhanced Service -what an Enhanced Service includes.

Heatherwood Care Centre

Care Provided by Heatherwood Care Centre

Primary Care Categories

Length of Stay

Care Types Provided

Dementia Care Types

Other Care Provided

Facilities

Funding & Fees

Weekly Charges per Person

Funding Types Accepted

Good to Know

Group / Owner

Person in charge

Local Authority / Social Services

Admission Information

Care Home Design/Build

Room Information

Visiting

Parking

Heatherwood Care Centre Reviews (30)

Regulatory Rating

Care Quality Commission (CQC) Rating

Inspection ratings

Bed Vacancies

News (0) & Events (0)

Awards / Recognitions (0)

Accreditations

Meet the Team (0)