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Care Homes Owned by Heatherwood Nursing Home Ltd

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  • Care Homes Owned by Heatherwood Nursing Home Ltd
Heatherwood Nursing Home Ltd operate one Purley and one Croydon facility, both of which are homely environments that are pleasant for daily living, while suiting the practice of skilled care. The company has built up a strong reputation within surrounding communities for a friendly approach to residents and their loved ones, together with quality results.

Heatherwood Nursing Home Ltd Locations (3)

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3 Care Homes owned by Heatherwood Nursing Home Ltd
Willow Lodge Nursing Home

59 Burdon Lane, Cheam Village, Sutton SM2 7BY 

9.1 29 reviews
"The services are very good and the staff are helpful and friendly. The manager excels in the duties that she carries out. The overall…"   Read all 29 reviews
Location Type Care Home

The Willow Lodge philosophy is to promote independence, privacy and dignity within a therapeutic environment. Give a loved one the care and support they deserve with this CQC registered nursing home. A member of the Nursing Home Association, professionals… Read more about Willow Lodge Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Younger Adults
  • Palliative Care
  • Acquired Brain Injury
  • 28 Rooms from £1,100 / week
Heatherwood Care Centre

47 Foxley Lane, Purley CR8 3EH 

8.3 28 reviews
"My father is in this home for 7 months now. The home is amazing. Staff excellent. He's a changed man. Very happy here.…"   Read all 28 reviews
Location Type Care Home

Heatherwood Care Centre is dedicated to providing: · High-quality residential dementia care and personal care · A safe and friendly home · A clean and homely ambience · An enhanced quality of life If you are considering a care home and… Read more about Heatherwood Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 23 Rooms from £1,100 / week
Lloyd Park Nursing Home

84 Coombe Road, entrance on Castlemaine Avenue, Croydon CR0 5RA 

9 reviews
"What I have seen for the past year every member of the staff is very polite and helpful to sister. She has been well looked after. I am…"   Read all 9 reviews
Location Type Care Home

Lloyd Park is a modern and highly-skilled care facility owned by Heatherwood Nursing Home, that can show a proven record in functioning as satisfying elderly care accommodation for a wide range of individual health requirements. This facility's dedicated… Read more about Lloyd Park Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 18 Rooms from £1,100 / week

Heatherwood Nursing Home Ltd Reviews (66)

Reviews posted for members of Heatherwood Nursing Home Ltd

Overall Experience
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  • 5
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Date Published
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Reviewer Connection to Heatherwood Nursing Home Ltd
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Review of

Willow Lodge Nursing Home

from C G (Sister of Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The services are very good and the staff are helpful and friendly. The manager excels in the duties that she carries out. The overall experience is very good.
Reply from Gosia Kanarkowska, Registered Manager at Willow Lodge Nursing Home

Thank you for the wonderful review, which is very much appreciated. I shall certainly be passing on the feedback to the staff. We all very much appreciate this very positive feedback and your kind words and feedback of Myself. The door is always open, please feel free to pop in for a cuppa and a chat!!

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Review of

Heatherwood Care Centre

from J W (Son of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is in this home for 7 months now. The home is amazing. Staff excellent. He's a changed man. Very happy here.
Reply from Klyde Mendoza, Deputy Manager at Heatherwood Care Centre

Thank you so much for the wonderful review. I shall of course pass these kind messages onto the team. We do strive to make each and every resident comfortable, safe and of course happy.Please do pop in for a chat anytime.Kind Regards

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Review of

Willow Lodge Nursing Home

from Amanda V (Daughter of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent nursing home, management and staff are friendly, caring, always happy to chat and answer all questions and any worries that I have. Willow Lodge is clean and the food is excellent with plenty of variety. I highly recommend. Beautiful garden space for residents to enjoy in the warmer days,
with plenty of shelter.
Reply from Gosia Kanarkowska, Registered Manager at Willow Lodge Nursing Home

Thank you so much for completing the review card. This means a lot. The wonderful comments are very much appreciated and are a testament to the staff. I will certainly be passing on these kind words to the staffing team. Kind Regards Registered Manager

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Review of

Willow Lodge Nursing Home

from John H (Husband of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is in good repair and rooms spacious clean and well kept. All the staff are professional in approach. The staff are attentive and the residents medial needs are appreciated. The residents are treated with dignity, respect and compassion and are well cared for, clean and well dressed. The home
is calm and conducive to well being of the residents.
Reply from Gosia Kanarkowska, Registered Manager at Willow Lodge Nursing Home

Thank you so much for taking the time to complete the review. Your comments are very much appreciated, and I shall certainly be passing these on to the team. It is our honour and privilege to look after loved ones. Please do pass by my office for a cuppa and a chat anytime!

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Review of

Willow Lodge Nursing Home

from Samantha K (Resident) published on 12 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A huge thank you to all at Willow Lodge. My stay here will hopefully be a temporary one, but I cannot fault the care I am receiving here. The garden areas are amazing and have been a massive self-help form of therapy for me, beautiful! Thanks again to all staff, and keep on doing what you are doing,
you are amazing.
Reply from Gosia Kanarkowska, Registered Manager at Willow Lodge Nursing Home

Thank you for the kind words and comments about the garden and the benefit this has been to you - we really appreciate this. I will certainly pass on the positive comments to the entire team.

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Review of

Heatherwood Care Centre

from Dammi A (Daughter of Resident) published on 11 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our mum is receiving a great support as always. When we visit mum, we see the nice things. Well supported team members. One of the staff who helped mum today was very kind and respectful with dignity for out meal. Great pleasure to see such kind, well supportive staff. Thank you.
Reply from Klyde Mendoza, Deputy Manager at Heatherwood Care Centre

Dear Madam, Thank you so much for the wonderful review and the trust you and your family place in allowing us to look after your loved one. I will share this feedback with the staff, whom I'm sure will very much appreciate this! Kind Regards.

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Review of

Heatherwood Care Centre

from B F (Friend of Resident) published on 15 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care is very good everyone caring and kind.
Reply from Iyoka Woodhouse, Manager at Heatherwood Care Centre

Thank you most kindly for the wonderful review. I will be sharing this feedback with the entire team. Kind Regards

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Review of

Heatherwood Care Centre

from C D (Daughter of Resident) published on 15 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with the care our dad receives. He likes it here and is content. The staff are all very helpful and friendly.
Reply from Iyoka Woodhouse, Manager at Heatherwood Care Centre

Thank you so much for your feedback, which is valued. I will certainly be sharing this with the entire team here at Heatherwood. Kind Regards.

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Review of

Heatherwood Care Centre

from K L (Ex Family Member) published on 1 March 2024 Submitted via Website • Report
Overall Experience 2.0 out of 5
The manager who does the absolute minimal in terms of customer-facing care ignored my emails on more than one occasion, and still hasn't replied 4 months later!. No reassurance, energy or enthusiasm when I have spoken with her. The nursing staff is very considerate and knowledgeable. Care Assistants
are helpful, although they often have limited knowledge of the resident's likes and dislikes.
Internet is very poor, even phone calls lose reception, or crackle during a call.
The garden is very high-fenced. No views across any horizon which is important for reality and calming by my relative. Feels hemmed in.
Reply from Iyoka Woodhouse, Manager at Heatherwood Care Centre

Sorry to hear that you are unhappy with responses to our emails - your queries have always been directed to your loved one's Social Worker for a resolution as the Power of Attorney for Health is not with yourself. I know this is frustrating. The social worker for your loved one is fully aware. We are pleased to see your comments regarding the care staff. Prior to a resident moving into one of our homes we always encourage loved ones to visit first to ensure they are happy with all areas. This was the case for you - we haven't made any alterations to the garden or views. Like any home we can have issues with the internet at times unfortunately, the network provider have been upgrading their network, as we have experienced service issues as well.
We take on board any feedback and are happy to meet to discuss the matter further.
Kind Regards
Iyoka Woodhouse.

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Review of

Willow Lodge Nursing Home

from Sheila C (Friend of Resident) published on 25 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dear friend has been living in Willow Lodge since March 2023 and I and her other visitors have nothing but praise for Willow Lodge, the manager and her staff. The manager sets a caring ethos, encouraging her staff to be lively and playful with residents so that they will sense their energy and happiness
and this will improve the well-being of the residents.
We are so pleased with the homeliness of Willow Lodge and have confidence in the skill of the carers to identify my friend's needs which she cannot articulate for herself.
Willow Lodge has been having a makeover but this has to be done around the continuing care of all the residents so it must have been a challenging few months, but everyone stays calm and positive whenever I have been there.
Reply from Gosia Kanarkowska, Manager at Willow Lodge Nursing Home

Thank you so much for the wonderful review. Indeed it's our honour and pleasure to look after a loved one. We're so happy with your feedback, I will certainly be sharing this with the entire team.
Kind Regards
Gosia Kanarkowska

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Review of

Willow Lodge Nursing Home

from J H (Son of Resident) published on 10 July 2023 Submitted via Website • Report
Overall Experience 2.0 out of 5
Although the staff at the home are extremely caring and pleasant the pictures do not represent the actual rooms and facilities at Willow Lodge. The home is rather tatty and unkept for the amount they charge on a monthly basis!
The place does not get maintained on a regular basis and appears to be
scruffy.
Reply from Gosia Kanarkowska, Registered Manager at Willow Lodge Nursing Home

I am sorry to hear about your experience. We strive to maintain a clean and presentable environment at all times. We have re-started our refurbishment programme which due to covid was pushed back almost 2 years. With regards to fees, these are in line with local and national compatible's and we are more than happy to discuss any aspects that you feel you are unhappy with.
Again, please do pop into the office for a chat, my door is always open, we strive for transparency and welcome all feedback, this is how we improve.

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Review of

Lloyd Park Nursing Home

from V P (Daughter of Resident) published on 8 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very caring with residents. Staff provide the service as per our requests. They are very kind to my mum.
Reply from Aurea Mendoza, Registered Manager at Lloyd Park Nursing Home

Thank you for your kind words, which is much appreciated. I shall be forwarding these to the care team staff.


Kind Regards

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Review of

Heatherwood Care Centre

from A K (Cousin of Resident) published on 7 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good overall experience, she enjoyed everything
Reply from Aurea Mendoza, Registered Manager at Heatherwood Care Centre

Thank you for your kind words, which we will certainly be passing onto the staffing team.


Kind Regards
Aurea Mendoza

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Review of

Heatherwood Care Centre

from Portia E (Relative of Resident) published on 7 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was very happy here. All the staff are very nice and friendly. I will be very happy for my Mum to come back in the future.
Reply from Aurea Mendoza, Registered Manager at Heatherwood Care Centre

Dear Madam,
Thank you most kindly for your words. It was our pleasure looking after your Mum during her respite. We're also really happy as a team that youre happy for Mum to come back should the need arise.
Kind Regards
Aurea Mendoza

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Review of

Heatherwood Care Centre

from Carol C (Wife of Resident) published on 1 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my husband has been at Heatherwood Care Centre, he seems to be happy and settled. He often talks about the staff being kind and friendly.
Reply from Aurea Mendoza, Registered Manager at Heatherwood Care Centre

Dear Carol,
Thank you so much for taking the time to complete the review. We very much appreciate the kind comments.
I will certainly be passing on these comments to the staffing team.
Kind regards.

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Review of

Willow Lodge Nursing Home

from Joy S (Wife of Resident) published on 18 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing care all around for my husband, the staff are all superb. One carer has eased the very difficult time and guilt of putting my husband into a home and my family and I are so grateful for all the help and loving ways she has shown all of us. The carers are so very caring and I know their jobs
are not easy but they are truly wonderful. I am very happy with my husband being in this lovely care home.
Reply from Gosia Kanarkowska, Registered Manager at Willow Lodge Nursing Home

Dear Joy, thank you so much for the kind words. The entire team at Willow are honoured and privileged to be given this opportunity. I will certainly be passing on these wonderful words of support to the entire team!
Whatever we can do, it's our honour to do.
Kind Regards

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Review of

Willow Lodge Nursing Home

from Paul F (Son of Resident) published on 30 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in this home for some time now with dementia. The care given by all the staff has been amazing to date. They have become like family members so much so that some of the staff even attended my father's funeral in February. Cannot fault the home or staff in any way and it's a lovely
peace of mind knowing that my mother is being lovingly cared for. Excellent!
Reply from Gosia Kanarkowska, Registered Manager at Willow Lodge Nursing Home

Dear Paul,
thank you for the wonderful words and for sharing your views with us. We deeply appreciate the comments you have made and will continue to look after Mum and everyone at Willow Lodge.
The entire team at Willow Lodge are very happy to read your review.
Warm Regards

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Review of

Heatherwood Care Centre

from A B (Wife of Resident) published on 30 August 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Majority of staff are kind, considerate and caring. A few prefer to be on their mobiles than look after/interact with residents. The main problem is that English is not the staff s first language which makes understanding difficult for visitors but especially difficult for their clients. the manager
is always supportive. The day room is drab and dreary and the curtains are always closed. My husband's room is functional but very narrow and characterless with a very small metal locker used as a wardrobe. The home is very clean. the garden is well maintained. My husband enjoys the food. I find this home small and cramped, dull and claustrophobic rather than bright, airy, cheerful and spacious. Not worth the obscene amount of money we're paying.
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Review of

Lloyd Park Nursing Home

from G J (Brother of Resident) published on 29 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What I have seen for the past year every member of the staff is very polite and helpful to sister. She has been well looked after. I am happy with the excellent service done by the staff at Lloyd Park Nursing Home. Thank you very much.
Reply from Aurea Mendoza, Registered Manager at Lloyd Park Nursing Home

Thank you so much for the kind words and recognition of the staff without whom the loving care would not be possible. Thank you for the recognition, I will certainly be passing this on to the staff.
Kind Regards

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Review of

Heatherwood Care Centre

from Marie P (Wife of Resident) published on 1 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Heatherwood Care Centre has provided my husband with care and attention over the past year. I have been more than satisfied with his care and the staff are outstanding.
Reply from Aurea Mendoza, Registered Manager at Heatherwood Care Centre

Thank you for the wonderful words, they certainly mean a lot to the entire team. I will be sure to pass on these comments. It's our pleasure to help.
Aurea Mendoza - Registered Manager

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Awards / Recognitions (0)

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Frequently Asked Questions about Heatherwood Nursing Home Ltd

Costs for care homes owned by Heatherwood Nursing Home Ltd

Average costs per week for care homes owned by Heatherwood Nursing Home Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Heatherwood Nursing Home Ltd, based on 3 out of 3 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,100
Residential Dementia Care £1,200
Nursing Care £1,100
Nursing Dementia Care £1,200
All Care Types £1,100
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Heatherwood Nursing Home Ltd own?

Heatherwood Nursing Home Ltd own 3 Care Homes.

Which Heatherwood Nursing Home Ltd Care Homes have the highest review score?

Willow Lodge Nursing Home, Heatherwood Care Centre & Lloyd Park Nursing Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heatherwood Nursing Home Ltd to verify any information. View our terms and conditions. Heatherwood Nursing Home Ltd has an Enhanced Service – more info.