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Care Homes Owned by Heatherwood Nursing Home Ltd

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8.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Heatherwood Nursing Home Ltd
Heatherwood Nursing Home Ltd operate one Purley and one Croydon facility, both of which are homely environments that are pleasant for daily living, while suiting the practice of skilled care. The company has built up a strong reputation within surrounding communities for a friendly approach to residents and their loved ones, together with quality results.

Heatherwood Nursing Home Ltd Locations (3)

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3 Care Homes owned by Heatherwood Nursing Home Ltd
Willow Lodge Nursing Home

59 Burdon Lane, Cheam Village, Sutton SM2 7BY 

9.1 29 reviews
"The services are very good and the staff are helpful and friendly. The manager excels in the duties that she carries out. The overall…"   Read all 29 reviews
Location Type Care Home

The Willow Lodge philosophy is to promote independence, privacy and dignity within a therapeutic environment. Give a loved one the care and support they deserve with this CQC registered nursing home. A member of the Nursing Home Association, professionals… Read more about Willow Lodge Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Younger Adults
  • Palliative Care
  • Acquired Brain Injury
  • 28 Rooms
  • from £1,100 / week
Lloyd Park Nursing Home

84 Coombe Road, entrance on Castlemaine Avenue, Croydon CR0 5RA 

8.9 13 reviews
"The care is excellent. My mum is treated so well by the staff and always with dignity. It's clever that they are genuinely fond of her and…"   Read all 13 reviews
Location Type Care Home

Lloyd Park is a modern and highly-skilled care facility owned by Heatherwood Nursing Home, that can show a proven record in functioning as satisfying elderly care accommodation for a wide range of individual health requirements. This facility's dedicated… Read more about Lloyd Park Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 18 Rooms
  • from £1,100 / week
Heatherwood Care Centre

47 Foxley Lane, Purley CR8 3EH 

8.3 28 reviews
"My father is in this home for 7 months now. The home is amazing. Staff excellent. He's a changed man. Very happy here.…"   Read all 28 reviews
Location Type Care Home

Heatherwood Care Centre is dedicated to providing: · High-quality residential dementia care and personal care · A safe and friendly home · A clean and homely ambience · An enhanced quality of life If you are considering a care home and… Read more about Heatherwood Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 23 Rooms
  • from £1,100 / week

Heatherwood Nursing Home Ltd Reviews (70)

8.7

Heatherwood Nursing Home Ltd has a Group Review Score of 8.7 (8.744) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Heatherwood Nursing Home Ltd must have a Review Score.

Overall Experience
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  • 6
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Date Published
  • 70
  • 9
  • 10
  • 14
  • 56
Reviewer Connection to Heatherwood Nursing Home Ltd
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Review of

Lloyd Park Nursing Home

from R K (Son of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care is excellent. My mum is treated so well by the staff and always with dignity. It's clever that they are genuinely fond of her and she of them.
Other aspects of the home are perfectly adequate. The most impotant thing is that we trust the staff to treat her with respect.
Reply from Aurea Mendoza, Registered Manager at Lloyd Park Nursing Home
Dear RK, thank you so much for the wonderful review that you have left. We are delighted that you trust us to look after your loved one and that our staff certainly take a keen interest. I shall be…read more
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Review of

Lloyd Park Nursing Home

from P G (Power of Attorney of Resident) published on 9 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lloyd Park Nursing Home has been looking after Mrs Joan for four years, during which time the staff and management have provided perfectly tailored care to Mrs Joan ever mindful of her dementia diagnosis, her other medical needs and her disposition day to day. I have been provided with regular updates
regarding her well-being, and feel assured that she is being excellently looked after.
Reply from Aurea Mendoza, Registered Manager at Lloyd Park Nursing Home
Dear PG, thank you so much for the wonderful review and kind words. I shall certainly be passing the feedback onto the staffing team. This means a lot to the entire team.Kind Regards Aurea Registered…read more
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Review of

Lloyd Park Nursing Home

from Andy M (Brother of Resident) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been very happy there and I'm always updated on her situation by the manager she seems very fond of the staff who know how she communicates and cater for her needs and the communication between myself and the team is good
Reply from Aurea Mendoza, Registered Manager at Lloyd Park Nursing Home
Dear Andy, thank you so much for the kind response. We very much appreciate the review and will certainly be passing these wonderful comments onto the staffing team. Warm Regards Aurea
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Review of

Lloyd Park Nursing Home

from Sharon K (Sister of Resident) published on 6 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My visit was during a very busy lunch when the number of residents seemed extremely high and more disturbed and needy than usual. They needed more staff on this shift. Have been happy with the care but was slightly worried on this occasion.
Reply from Aurea Mendoza, Registered Manager at Lloyd Park Nursing Home
Dear Sharon, thank you so much for the positive feedback and your observations. Yes, at times care is challenging more often than not. Though with the excellent support of the staff we manage the best…read more
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Review of

Willow Lodge Nursing Home

from C G (Sister of Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The services are very good and the staff are helpful and friendly. The manager excels in the duties that she carries out. The overall experience is very good.
Reply from Gosia Kanarkowska, Registered Manager at Willow Lodge Nursing Home
Thank you for the wonderful review, which is very much appreciated. I shall certainly be passing on the feedback to the staff. We all very much appreciate this very positive feedback and your kind…read more
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Review of

Heatherwood Care Centre

from J W (Son of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is in this home for 7 months now. The home is amazing. Staff excellent. He's a changed man. Very happy here.
Reply from Klyde Mendoza, Deputy Manager at Heatherwood Care Centre
Thank you so much for the wonderful review. I shall of course pass these kind messages onto the team. We do strive to make each and every resident comfortable, safe and of course happy.Please do pop…read more
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Review of

Willow Lodge Nursing Home

from Amanda V (Daughter of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent nursing home, management and staff are friendly, caring, always happy to chat and answer all questions and any worries that I have. Willow Lodge is clean and the food is excellent with plenty of variety. I highly recommend. Beautiful garden space for residents to enjoy in the warmer days,
with plenty of shelter.
Reply from Gosia Kanarkowska, Registered Manager at Willow Lodge Nursing Home
Thank you so much for completing the review card. This means a lot. The wonderful comments are very much appreciated and are a testament to the staff. I will certainly be passing on these kind words…read more
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Review of

Willow Lodge Nursing Home

from John H (Husband of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is in good repair and rooms spacious clean and well kept. All the staff are professional in approach. The staff are attentive and the residents medial needs are appreciated. The residents are treated with dignity, respect and compassion and are well cared for, clean and well dressed. The home
is calm and conducive to well being of the residents.
Reply from Gosia Kanarkowska, Registered Manager at Willow Lodge Nursing Home
Thank you so much for taking the time to complete the review. Your comments are very much appreciated, and I shall certainly be passing these on to the team. It is our honour and privilege to look…read more
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Review of

Willow Lodge Nursing Home

from Samantha K (Resident) published on 12 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A huge thank you to all at Willow Lodge. My stay here will hopefully be a temporary one, but I cannot fault the care I am receiving here. The garden areas are amazing and have been a massive self-help form of therapy for me, beautiful! Thanks again to all staff, and keep on doing what you are doing,
you are amazing.
Reply from Gosia Kanarkowska, Registered Manager at Willow Lodge Nursing Home
Thank you for the kind words and comments about the garden and the benefit this has been to you - we really appreciate this. I will certainly pass on the positive comments to the entire team.
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Review of

Heatherwood Care Centre

from Dammi A (Daughter of Resident) published on 11 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our mum is receiving a great support as always. When we visit mum, we see the nice things. Well supported team members. One of the staff who helped mum today was very kind and respectful with dignity for out meal. Great pleasure to see such kind, well supportive staff. Thank you.
Reply from Klyde Mendoza, Deputy Manager at Heatherwood Care Centre
Dear Madam, Thank you so much for the wonderful review and the trust you and your family place in allowing us to look after your loved one. I will share this feedback with the staff, whom I'm sure…read more
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Review of

Heatherwood Care Centre

from B F (Friend of Resident) published on 15 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care is very good everyone caring and kind.
Reply from Iyoka Woodhouse, Manager at Heatherwood Care Centre
Thank you most kindly for the wonderful review. I will be sharing this feedback with the entire team. Kind Regards
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Review of

Heatherwood Care Centre

from C D (Daughter of Resident) published on 15 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with the care our dad receives. He likes it here and is content. The staff are all very helpful and friendly.
Reply from Iyoka Woodhouse, Manager at Heatherwood Care Centre
Thank you so much for your feedback, which is valued. I will certainly be sharing this with the entire team here at Heatherwood. Kind Regards.
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Review of

Heatherwood Care Centre

from K L (Ex Family Member) published on 1 March 2024 Submitted via Website • Report
Overall Experience 2.0 out of 5
The manager who does the absolute minimal in terms of customer-facing care ignored my emails on more than one occasion, and still hasn't replied 4 months later!. No reassurance, energy or enthusiasm when I have spoken with her. The nursing staff is very considerate and knowledgeable. Care Assistants
are helpful, although they often have limited knowledge of the resident's likes and dislikes.
Internet is very poor, even phone calls lose reception, or crackle during a call.
The garden is very high-fenced. No views across any horizon which is important for reality and calming by my relative. Feels hemmed in.
Reply from Iyoka Woodhouse, Manager at Heatherwood Care Centre
Sorry to hear that you are unhappy with responses to our emails - your queries have always been directed to your loved one's Social Worker for a resolution as the Power of Attorney for Health is not…read more
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Review of

Willow Lodge Nursing Home

from Sheila C (Friend of Resident) published on 25 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dear friend has been living in Willow Lodge since March 2023 and I and her other visitors have nothing but praise for Willow Lodge, the manager and her staff. The manager sets a caring ethos, encouraging her staff to be lively and playful with residents so that they will sense their energy and happiness
and this will improve the well-being of the residents.
We are so pleased with the homeliness of Willow Lodge and have confidence in the skill of the carers to identify my friend's needs which she cannot articulate for herself.
Willow Lodge has been having a makeover but this has to be done around the continuing care of all the residents so it must have been a challenging few months, but everyone stays calm and positive whenever I have been there.
Reply from Gosia Kanarkowska, Manager at Willow Lodge Nursing Home
Thank you so much for the wonderful review. Indeed it's our honour and pleasure to look after a loved one. We're so happy with your feedback, I will certainly be sharing this with the entire team.…read more
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Review of

Willow Lodge Nursing Home

from J H (Son of Resident) published on 10 July 2023 Submitted via Website • Report
Overall Experience 2.0 out of 5
Although the staff at the home are extremely caring and pleasant the pictures do not represent the actual rooms and facilities at Willow Lodge. The home is rather tatty and unkept for the amount they charge on a monthly basis!
The place does not get maintained on a regular basis and appears to be
scruffy.
Reply from Gosia Kanarkowska, Registered Manager at Willow Lodge Nursing Home
I am sorry to hear about your experience. We strive to maintain a clean and presentable environment at all times. We have re-started our refurbishment programme which due to covid was pushed back…read more
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Review of

Lloyd Park Nursing Home

from V P (Daughter of Resident) published on 8 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very caring with residents. Staff provide the service as per our requests. They are very kind to my mum.
Reply from Aurea Mendoza, Registered Manager at Lloyd Park Nursing Home
Thank you for your kind words, which is much appreciated. I shall be forwarding these to the care team staff.

Kind Regards
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Review of

Heatherwood Care Centre

from A K (Cousin of Resident) published on 7 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good overall experience, she enjoyed everything
Reply from Aurea Mendoza, Registered Manager at Heatherwood Care Centre
Thank you for your kind words, which we will certainly be passing onto the staffing team.

Kind Regards
Aurea Mendoza
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Review of

Heatherwood Care Centre

from Portia E (Relative of Resident) published on 7 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was very happy here. All the staff are very nice and friendly. I will be very happy for my Mum to come back in the future.
Reply from Aurea Mendoza, Registered Manager at Heatherwood Care Centre
Dear Madam,
Thank you most kindly for your words. It was our pleasure looking after your Mum during her respite. We're also really happy as a team that youre happy for Mum to come back should the…read more
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Review of

Heatherwood Care Centre

from Carol C (Wife of Resident) published on 1 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my husband has been at Heatherwood Care Centre, he seems to be happy and settled. He often talks about the staff being kind and friendly.
Reply from Aurea Mendoza, Registered Manager at Heatherwood Care Centre
Dear Carol,
Thank you so much for taking the time to complete the review. We very much appreciate the kind comments.
I will certainly be passing on these comments to the staffing team.
Kind…read more
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Review of

Willow Lodge Nursing Home

from Joy S (Wife of Resident) published on 18 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing care all around for my husband, the staff are all superb. One carer has eased the very difficult time and guilt of putting my husband into a home and my family and I are so grateful for all the help and loving ways she has shown all of us. The carers are so very caring and I know their jobs
are not easy but they are truly wonderful. I am very happy with my husband being in this lovely care home.
Reply from Gosia Kanarkowska, Registered Manager at Willow Lodge Nursing Home
Dear Joy, thank you so much for the kind words. The entire team at Willow are honoured and privileged to be given this opportunity. I will certainly be passing on these wonderful words of support to…read more
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Frequently Asked Questions about Heatherwood Nursing Home Ltd

Costs for care homes owned by Heatherwood Nursing Home Ltd

Average costs per week for care homes owned by Heatherwood Nursing Home Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Heatherwood Nursing Home Ltd, based on 3 out of 3 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,100
Residential Dementia Care £1,200
Nursing Care £1,100
Nursing Dementia Care £1,200
All Care Types £1,100
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Heatherwood Nursing Home Ltd own?

Heatherwood Nursing Home Ltd own 3 Care Homes.

Which Heatherwood Nursing Home Ltd Care Homes have the highest review score?

Willow Lodge Nursing Home, Lloyd Park Nursing Home & Heatherwood Care Centre have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heatherwood Nursing Home Ltd to verify any information. View our terms and conditions. Heatherwood Nursing Home Ltd has an Enhanced Service – more info.