Average costs per week for care homes owned by Heatherwood Nursing Home Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Heatherwood Nursing Home Ltd, based on 3 out of 3 settings.

Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide .

How many Care Homes does Heatherwood Nursing Home Ltd own?

Heatherwood Nursing Home Ltd own 3 Care Homes.

Which Heatherwood Nursing Home Ltd Care Homes have the highest review score?

Willow Lodge Nursing Home , Heatherwood Care Centre & Lloyd Park Nursing Home have the highest review score.

Heatherwood Nursing Home Ltd | 3 Care Homes

Review of
Willow Lodge Nursing Home
from Amanda V (Daughter of Resident) published on 10 July 2025

Submitted via Postal Card • Report

Overall Experience

Excellent nursing home, management and staff are friendly, caring, always happy to chat and answer all questions and any worries that I have. Willow Lodge is clean and the food is excellent with plenty of variety. I highly recommend. Beautiful garden space for residents to enjoy in the warmer days,

with plenty of shelter.

Reply from Gosia Kanarkowska, Registered Manager at Willow Lodge Nursing Home

Thank you so much for completing the review card. This means a lot. The wonderful comments are very much appreciated and are a testament to the staff. I will certainly be passing on these kind words to the staffing team. Kind Regards Registered Manager

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Review of
Willow Lodge Nursing Home
from John H (Husband of Resident) published on 26 June 2025

Submitted via Postal Card • Report

Overall Experience

The home is in good repair and rooms spacious clean and well kept. All the staff are professional in approach. The staff are attentive and the residents medial needs are appreciated. The residents are treated with dignity, respect and compassion and are well cared for, clean and well dressed. The home

is calm and conducive to well being of the residents.

Reply from Gosia Kanarkowska, Registered Manager at Willow Lodge Nursing Home

Thank you so much for taking the time to complete the review. Your comments are very much appreciated, and I shall certainly be passing these on to the team. It is our honour and privilege to look after loved ones. Please do pass by my office for a cuppa and a chat anytime!

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Review of
Willow Lodge Nursing Home
from Samantha K (Resident) published on 12 June 2025

Submitted via Website • Report

Overall Experience

A huge thank you to all at Willow Lodge. My stay here will hopefully be a temporary one, but I cannot fault the care I am receiving here. The garden areas are amazing and have been a massive self-help form of therapy for me, beautiful! Thanks again to all staff, and keep on doing what you are doing,

you are amazing.

Reply from Gosia Kanarkowska, Registered Manager at Willow Lodge Nursing Home

Thank you for the kind words and comments about the garden and the benefit this has been to you - we really appreciate this. I will certainly pass on the positive comments to the entire team.

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Review of
Heatherwood Care Centre
from Dammi A (Daughter of Resident) published on 11 December 2024

Submitted via Postal Card • Report

Overall Experience

Our mum is receiving a great support as always. When we visit mum, we see the nice things. Well supported team members. One of the staff who helped mum today was very kind and respectful with dignity for out meal. Great pleasure to see such kind, well supportive staff. Thank you.

Reply from Klyde Mendoza, Deputy Manager at Heatherwood Care Centre

Dear Madam, Thank you so much for the wonderful review and the trust you and your family place in allowing us to look after your loved one. I will share this feedback with the staff, whom I'm sure will very much appreciate this! Kind Regards.

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Review of
Heatherwood Care Centre
from B F (Friend of Resident) published on 15 March 2024

Submitted via Postal Card • Report

Overall Experience

The care is very good everyone caring and kind.

Reply from Iyoka Woodhouse, Manager at Heatherwood Care Centre

Thank you most kindly for the wonderful review. I will be sharing this feedback with the entire team. Kind Regards

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Review of
Heatherwood Care Centre
from C D (Daughter of Resident) published on 15 March 2024

Submitted via Postal Card • Report

Overall Experience

We are very happy with the care our dad receives. He likes it here and is content. The staff are all very helpful and friendly.

Reply from Iyoka Woodhouse, Manager at Heatherwood Care Centre

Thank you so much for your feedback, which is valued. I will certainly be sharing this with the entire team here at Heatherwood. Kind Regards.

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Review of
Heatherwood Care Centre
from K L (Ex Family Member) published on 1 March 2024

Submitted via Website • Report

Overall Experience

The manager who does the absolute minimal in terms of customer-facing care ignored my emails on more than one occasion, and still hasn't replied 4 months later!. No reassurance, energy or enthusiasm when I have spoken with her. The nursing staff is very considerate and knowledgeable. Care Assistants

are helpful, although they often have limited knowledge of the resident's likes and dislikes.
Internet is very poor, even phone calls lose reception, or crackle during a call.
The garden is very high-fenced. No views across any horizon which is important for reality and calming by my relative. Feels hemmed in.

Reply from Iyoka Woodhouse, Manager at Heatherwood Care Centre

Sorry to hear that you are unhappy with responses to our emails - your queries have always been directed to your loved one's Social Worker for a resolution as the Power of Attorney for Health is not with yourself. I know this is frustrating. The social worker for your loved one is fully aware. We are pleased to see your comments regarding the care staff. Prior to a resident moving into one of our homes we always encourage loved ones to visit first to ensure they are happy with all areas. This was the case for you - we haven't made any alterations to the garden or views. Like any home we can have issues with the internet at times unfortunately, the network provider have been upgrading their network, as we have experienced service issues as well.
We take on board any feedback and are happy to meet to discuss the matter further.
Kind Regards
Iyoka Woodhouse.

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Review of
Willow Lodge Nursing Home
from Sheila C (Friend of Resident) published on 25 January 2024

Submitted via Website • Report

Overall Experience

My dear friend has been living in Willow Lodge since March 2023 and I and her other visitors have nothing but praise for Willow Lodge, the manager and her staff. The manager sets a caring ethos, encouraging her staff to be lively and playful with residents so that they will sense their energy and happiness

and this will improve the well-being of the residents.
We are so pleased with the homeliness of Willow Lodge and have confidence in the skill of the carers to identify my friend's needs which she cannot articulate for herself.
Willow Lodge has been having a makeover but this has to be done around the continuing care of all the residents so it must have been a challenging few months, but everyone stays calm and positive whenever I have been there.

Reply from Gosia Kanarkowska, Manager at Willow Lodge Nursing Home

Thank you so much for the wonderful review. Indeed it's our honour and pleasure to look after a loved one. We're so happy with your feedback, I will certainly be sharing this with the entire team.
Kind Regards
Gosia Kanarkowska

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Review of
Willow Lodge Nursing Home
from J H (Son of Resident) published on 10 July 2023

Submitted via Website • Report

Overall Experience

Although the staff at the home are extremely caring and pleasant the pictures do not represent the actual rooms and facilities at Willow Lodge. The home is rather tatty and unkept for the amount they charge on a monthly basis!
The place does not get maintained on a regular basis and appears to be

scruffy.

Reply from Gosia Kanarkowska, Registered Manager at Willow Lodge Nursing Home

I am sorry to hear about your experience. We strive to maintain a clean and presentable environment at all times. We have re-started our refurbishment programme which due to covid was pushed back almost 2 years. With regards to fees, these are in line with local and national compatible's and we are more than happy to discuss any aspects that you feel you are unhappy with.
Again, please do pop into the office for a chat, my door is always open, we strive for transparency and welcome all feedback, this is how we improve.

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Review of
Lloyd Park Nursing Home
from V P (Daughter of Resident) published on 8 June 2023

Submitted via Postal Card • Report

Overall Experience

The staff are very caring with residents. Staff provide the service as per our requests. They are very kind to my mum.

Reply from Aurea Mendoza, Registered Manager at Lloyd Park Nursing Home

Thank you for your kind words, which is much appreciated. I shall be forwarding these to the care team staff.

Kind Regards

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Review of
Heatherwood Care Centre
from A K (Cousin of Resident) published on 7 June 2023

Submitted via Postal Card • Report

Overall Experience

Very good overall experience, she enjoyed everything

Reply from Aurea Mendoza, Registered Manager at Heatherwood Care Centre

Thank you for your kind words, which we will certainly be passing onto the staffing team.

Kind Regards
Aurea Mendoza

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Review of
Heatherwood Care Centre
from Portia E (Relative of Resident) published on 7 June 2023

Submitted via Postal Card • Report

Overall Experience

Mum was very happy here. All the staff are very nice and friendly. I will be very happy for my Mum to come back in the future.

Reply from Aurea Mendoza, Registered Manager at Heatherwood Care Centre

Dear Madam,
Thank you most kindly for your words. It was our pleasure looking after your Mum during her respite. We're also really happy as a team that youre happy for Mum to come back should the need arise.
Kind Regards
Aurea Mendoza

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Review of
Heatherwood Care Centre
from Carol C (Wife of Resident) published on 1 June 2023

Submitted via Postal Card • Report

Overall Experience

Since my husband has been at Heatherwood Care Centre, he seems to be happy and settled. He often talks about the staff being kind and friendly.

Reply from Aurea Mendoza, Registered Manager at Heatherwood Care Centre

Dear Carol,
Thank you so much for taking the time to complete the review. We very much appreciate the kind comments.
I will certainly be passing on these comments to the staffing team.
Kind regards.

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Review of
Willow Lodge Nursing Home
from Joy S (Wife of Resident) published on 18 April 2023

Submitted via Postal Card • Report

Overall Experience

Amazing care all around for my husband, the staff are all superb. One carer has eased the very difficult time and guilt of putting my husband into a home and my family and I are so grateful for all the help and loving ways she has shown all of us. The carers are so very caring and I know their jobs

are not easy but they are truly wonderful. I am very happy with my husband being in this lovely care home.

Reply from Gosia Kanarkowska, Registered Manager at Willow Lodge Nursing Home

Dear Joy, thank you so much for the kind words. The entire team at Willow are honoured and privileged to be given this opportunity. I will certainly be passing on these wonderful words of support to the entire team!
Whatever we can do, it's our honour to do.
Kind Regards

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Review of
Willow Lodge Nursing Home
from Paul F (Son of Resident) published on 30 March 2023

Submitted via Postal Card • Report

Overall Experience

My mother has been in this home for some time now with dementia. The care given by all the staff has been amazing to date. They have become like family members so much so that some of the staff even attended my father's funeral in February. Cannot fault the home or staff in any way and it's a lovely

peace of mind knowing that my mother is being lovingly cared for. Excellent!

Reply from Gosia Kanarkowska, Registered Manager at Willow Lodge Nursing Home

Dear Paul,
thank you for the wonderful words and for sharing your views with us. We deeply appreciate the comments you have made and will continue to look after Mum and everyone at Willow Lodge.
The entire team at Willow Lodge are very happy to read your review.
Warm Regards

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Review of
Heatherwood Care Centre
from A B (Wife of Resident) published on 30 August 2022

Submitted via Postal Card • Report

Overall Experience

Majority of staff are kind, considerate and caring. A few prefer to be on their mobiles than look after/interact with residents. The main problem is that English is not the staff s first language which makes understanding difficult for visitors but especially difficult for their clients. the manager

is always supportive. The day room is drab and dreary and the curtains are always closed. My husband's room is functional but very narrow and characterless with a very small metal locker used as a wardrobe. The home is very clean. the garden is well maintained. My husband enjoys the food. I find this home small and cramped, dull and claustrophobic rather than bright, airy, cheerful and spacious. Not worth the obscene amount of money we're paying.

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Review of
Lloyd Park Nursing Home
from G J (Brother of Resident) published on 29 August 2022

Submitted via Postal Card • Report

Overall Experience

What I have seen for the past year every member of the staff is very polite and helpful to sister. She has been well looked after. I am happy with the excellent service done by the staff at Lloyd Park Nursing Home. Thank you very much.

Reply from Aurea Mendoza, Registered Manager at Lloyd Park Nursing Home

Thank you so much for the kind words and recognition of the staff without whom the loving care would not be possible. Thank you for the recognition, I will certainly be passing this on to the staff.
Kind Regards

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Review of
Heatherwood Care Centre
from Marie P (Wife of Resident) published on 1 August 2022

Submitted via Postal Card • Report

Overall Experience

Heatherwood Care Centre has provided my husband with care and attention over the past year. I have been more than satisfied with his care and the staff are outstanding.

Reply from Aurea Mendoza, Registered Manager at Heatherwood Care Centre

Thank you for the wonderful words, they certainly mean a lot to the entire team. I will be sure to pass on these comments. It's our pleasure to help.
Aurea Mendoza - Registered Manager

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Review of
Lloyd Park Nursing Home
from S K (Son of Resident) published on 8 July 2022

Submitted via Postal Card • Report

Overall Experience

We are happy with the service we receive.

Reply from Aurea Mendoza, Manager at Lloyd Park Nursing Home

Dear Sir,
Thank you so much for the kind review. I will certainly pass this on to the team.
We always appreciate positive comments and positive outcomes for our residents.
Kind Regards

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Review of
Willow Lodge Nursing Home
from A T (Nephew of Resident) published on 5 July 2022

Submitted via Website • Report

Overall Experience

My uncle's been in the home for over a year now, and the way they look after him is excellent, especially during the pandemic. He is always clean and well looked after when I visit. The manager calls regularly to keep me updated on his health. The staff are very caring, and nothing is too much for them,

always smiling. The food's good, and Uncle's put on weight, which is a good sign. Highly recommended.

Reply from Gosia Kanarkowska, Registered Manager at Willow Lodge Nursing Home

Thank you most kindly for the warm words and recognition of the staff's dedication and hard work.
We always appreciate positive feedback and build on this. I will ensure my team is informed of the positive good news, and we will continue to look after and care for your Uncle.

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Type of Care Provided	Average Weekly Cost
Residential Care	£1,100
Residential Dementia Care	£1,200
Nursing Care	£1,100
Nursing Dementia Care	£1,200
All Care Types	£1,100

Care Homes Owned by Heatherwood Nursing Home Ltd

Heatherwood Nursing Home Ltd Locations (3)

Heatherwood Nursing Home Ltd Reviews (64)

Reviews Posted for members of Heatherwood Nursing Home Ltd

Willow Lodge Nursing Home

Willow Lodge Nursing Home

Willow Lodge Nursing Home

Heatherwood Care Centre

Heatherwood Care Centre

Heatherwood Care Centre

Heatherwood Care Centre

Willow Lodge Nursing Home

Willow Lodge Nursing Home

Lloyd Park Nursing Home

Heatherwood Care Centre

Heatherwood Care Centre

Heatherwood Care Centre

Willow Lodge Nursing Home

Willow Lodge Nursing Home

Heatherwood Care Centre

Lloyd Park Nursing Home

Heatherwood Care Centre

Lloyd Park Nursing Home

Willow Lodge Nursing Home

Awards / Recognitions (0)

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Frequently Asked Questions about Heatherwood Nursing Home Ltd

Costs for care homes owned by Heatherwood Nursing Home Ltd

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