Heatherbrook

Thank you to all staff at Heatherbrook.

The maintenance man is available three days a week but always responds quickly and efficiently.

I took the hard decision to put my mum in residential care last year. the care my mum has received to date has been amazing I have no reservations concerning her care. Someone is always available to talk and convey any information that's needed to be imparted. I would have no problem in referring...

My mum was transferred to Heatherbrook for respite, physiotherapy and recovery following a period in hospital. I cannot praise all the staff at Heatherbrook enough; they have looked after my mum so well and made her recovery as smooth as possible. Nothing is too much trouble for them. I...

Lovely place, with friendly, helpful staff at the care home, always greeted with a smile, and one lady is so delightful. Great place and atmosphere. Highly recommend this facility - clean and well presented, always look forward to visiting.

Beautiful and homely relaxed feeling, happy and caring staff across the board. Great experience of visiting here and has an amazing feel inside. Food is good and resources are plentiful. I would recommend this place to anyone needing care.

Cannot fault this care home, my sister was in another one before and was so unhappy. She has been in Heatherbrook for the last 4 months and upon our visit to see her, all we can say is that her face was bright and lit up. All the staff are wonderful and constantly make sure the residents do not...

Fantastic staff. Always around to talk to and get information from and always willing to help. I found great comfort knowing that my dad was well looked after and it took a lot of weight from my shoulders. Thanks to all the hard-working staff from the care workers to the admin staff.

Great overall experience. The staff are very friendly and welcoming. The home has a lovely atmosphere and is always very clean. They work closely with the local primary school where I was a teacher and foster great community relationships.

My gran has been here for just over two months now and I must say she has settled in so well. The staff and other residents have made her feel so welcome. All members of staff at Heatherbrook are very kind and I believe they made the transition for gran moving into here a lot easier than expected....

My husband has been in this home for four years on February 2023. I have no complaints. He loves it here that is the main thing, as long as he is happy. The staff are friendly, caring and always offer me support.

My father has been at Heatherbrook for roughly one month. In that time he has made good friends and relationships with the care team. His overall health and well-being has also greatly improved which is a direct result of the care and attention he is receiving. Many thanks to the whole team.

Great home, wife very settled. Good staff and management team listened to concerns.

I have found Heatherbrook to be an excellent care home. The staff and management are friendly and efficient. The home is very clean and well presented. My mother has only been there a few months and is very happy there. I would highly recommend Heatherbrook to anybody.

My husband was at Heatherbrook on respite, and I am very happy with the staff and the level of care he received. All staff are so friendly and helpful. My husband will be returning in March next year, hopefully, for more respite.

Although Mum was only at the home for a few weeks, she was very well cared for. All the nurses were very caring and professional. During Mums stay, the home was in lockdown, so we could not visit. We were regularly called and given an update on how she was doing. The home also arranged a video...

My brother stayed in Heatherbrook care home since April 2020. The care he was given was excellent. All the staff at the home were very professional, caring and world-class! The home manager and the activities staff were exceptional as they were very kind, nice, understanding and helpful in...

My mother has resided at Heatherbrook for several years and is very happy there. Many of the staff have been there for a long time and they really do care about her. The recent precautions under lockdown have safeguarded her and the other residents and we have been able to phone Mum every day. On...

Our relative was looked after extremely well whilst she stayed at this home. We made friends here rather than being treated as just visitors. Staff went above and beyond to provide afternoon tea for our relative and 12-guests, for her birthday giving us all some happy memories. When our relative...

I went to Heatherbrook with my good friend who's mum was living there. I was really impressed by the warm welcome by the receptionist. The carers and nurses were very helpful. All alone, I was touched by their caring attention and believe I should inform anybody who is thinking to have their loved...