Homefield Nursing Home

I was concerned about meeting my sister after lockdown for some 13-weeks or so. I am bound to say upon visiting her after such a long period of time, she looked healthy, happy, and the best I have seen her look since her husband died in 2004. Apart from the obvious memory issues, I felt that she could not possibly be in a better place in consideration to her health issues - thank you Homefield.

I have been kept in touch with telephone calls updating me on my mother on a regular basis. The care they show to all the residents is highly commendable, and I can't thank them enough. When you see this standard of service, you feel happy knowing your mother is in safe hands.

I cannot fault the professionalism and commitment of the staff (two members of staff in particular - they know who they are), prior to, but more especially during, this period of lockdown. They have allowed my family and me to trust and believe that my dad is safe and cared for, giving us reassurance whenever we need it. Knowing that my dad is being looked after so well is something that I shall be forever grateful for. Thank you.

I would like to thank one particular person and the rest of the team for the fabulous job they do in keeping Mum well and safe.

Mission Homefield Nursing Home in Bickley, I cannot fault them!! My mum has been in there for nearly a year and I have been continuously surprised on how well they are looking after my mother! The manager has been working above and beyond for the resident during this lockdown, it has been incredibly hard on everyone!! Using her initiative and locking down the care home 10 days before anyone else, resulted in having ZERO cases of COVID-19 at Homefield. The staff are friendly and diligent. There are activities every day keeping the resident alert and happy.

It is so reassuring to know that all the staff are working so hard, with no break from where the family are unable to come in and it so refreshing that they still provide a good standard of care. Thank you so much to the whole team for caring for Mum when all of you have your own concerns too.

My mother has been a resident of this care home for just over 2-years. In that time, she had received magnificent care which I cannot fault. The staff treat the residents with the utmost care and respect. During these trying times, the manager and her team have gone above and beyond to make sure families are kept abreast of all developments. The home has been kept corona virus-free due to all their stalwart efforts. This, in itself, shows how much care they care.

The staff during the lockdown period have kept the family well informed about the health and welfare of my dad. They have used video calling and have sent videos to show how he’s doing. He has a wonderful sense of humour and the staff have joined in with his jokes, however bad. I feel the staff know him well and only want the best for him.

Thanks to all the staff for a brilliant job - keep up the great work!

My mother entered Homefield shortly before the lockdown so as a home it was an unknown quantity to us and we had not really had the opportunity to get to know the staff either. So we, as a family, were naturally a little apprehensive when lockdown came and it seemed we would have very little interaction with Mum. However, thanks to the kindness of the staff we have all maintained excellent contact with Mum during this difficult time. Staff have initiated WhatsApp calls and video calls and keep us all updated on what Mum is up to. I have friends with parents in homes affected by Corona and it has been hell for them so again we were so grateful to Homefield for taking the move to close down to visitors a good 2 weeks before Government guidelines. I truly believe this has been vital in keeping the virus out of the home entirely and therefore bringing great peace of mind to all of us. I cannot recomend Homefield and their lovely, professional, caring staff, highly enough.

My mother has been at Homefield since February 2020 and settled in remarkably quickly. We have not been able to visit her since mid-March because of lockdown restrictions but I was impressed, firstly, by how quickly staff took protective measures and, secondly, by the efforts they have made to help us stay in touch. My father has had weekly video calls with Mum and they have been sharing photos of family and friends I've sent via WhatsApp. They've also made video calls to other family members and sent messages to keep us updated on how she's doing. At a time when we feel very distant, they have helped reassure us and to maintain contact. It's lovely to see Mum smiling and being so well cared for and we are grateful to Homefield staff and management for their warmth and professionalism.

During the lockdown, the staff at Homefield have done a great job of keeping my nan's spirits up. Nan sees one of us 5-days a week so we knew she would find lockdown hard but the staff have kept her happy, busy and helped her understand why she can’t see her family. The video calls have been a great comfort to us in this hard time, as being able to speak to her and see how she is getting on has made things a little easier. Thank you to everyone at Homefield, you have done a good job!

A very caring nursing home, staff are lovely, always updating you about your loved one, been brilliant during the lockdown. Can't think of a nicer home for my mum to be cared for, always very welcoming and friendly staff, reassuring to know she is being looked after.

My mum is happy and well cared for, brilliant staff and managed. Would recommend to any family. The home allows you to visit your family member at any time, you turn up, and find your parent well cared for in a clean and well-staffed home. Who you can actually talk to, and they know my mum. All my family are happy that our mum is safe, healthy and clean.

The staff have been fantastic in their care for my brother during the coronavirus lockdown. It is very difficult for my brother who has vascular dementia to understand why we are not visiting, and two members of staff have been working with him to understand and have been helping to fill his days. They have been sending videos and photographs to me, and we have been able to have a video call to help reassure him.

The activity staff work hard to adapt to all residents abilities. The care staff work hard to ensure residents are comfortable and well cared for. The food is of good quality. I cannot praise them enough. Well done Homefield!

My husband has recently passed away. He was a resident in Homefield for over 2years and I must say that he received wonderful care. The staff were lovely, kind and understanding of my husband's needs. There was a good atmosphere at the home and nothing seemed too much trouble. The manager there had an 'open door' policy, which was very reassuring. When a loved one goes into care it is very daunting, but I have nothing but praise for this care home.

My Aunt has settled well since she moved to Homefield. The care provided is excellent and the activities are well organised and interesting. My aunt seems really happy and content.

All staff have a caring and kind word for the residents, which I know can be very trying for them.

I am very pleased with the care and accommodation both my parents receive at Homefield. My father has been a resident for nearly two years now and my mother has been for just over six months. They are both well cared for in nice surroundings and the staff make a lot of effort to ensure their health and social needs are met. Some of the social events and outings they organise at the home are very good.