Kenwood Care Home

30/32 Alexandra Grove, Finchley, London N12 8HG
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9.4 45 Reviews
  • Kenwood Care Home, London
Kenwood Care Home, located in the heart of North Finchley, offers exceptional care in a warm and welcoming environment. This modern, purpose-built home is designed to cater to the needs of its residents, providing a comfortable and homely setting. The dedicated team at Kenwood Care Home is committed to delivering high-quality, personalised care, ensuring that each resident's unique needs and preferences are met.

The home features spacious, well-appointed rooms, each with en-suite facilities to ensure privacy and convenience. Residents can enjoy a range of communal areas, including beautifully landscaped gardens, cosy lounges, and a vibrant dining room where delicious, nutritious meals are served. The activities team organises a variety of stimulating activities and social events, encouraging residents to stay active and engaged.

Kenwood Care Home specialises in residential, nursing, and dementia care, with a skilled nursing team available 24/7 to provide expert medical support. The staff are trained to the highest standards, ensuring compassionate and professional care at all times. The home also offers respite care for those in need of short-term support.

With a strong focus on creating a positive and inclusive community, Kenwood Care Home is dedicated to enhancing the quality of life for its residents, promoting independence, dignity, and wellbeing. Visitors are always welcome to experience the friendly and supportive atmosphere that defines Kenwood Care Home.
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Care Provided by Kenwood Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1450
  • Self-Funded Residential Dementia Care: from £1500
  • Self-Funded Nursing Care: from £1450
  • Self-Funded Nursing Dementia Care: from £1500

Our weekly fees are based on dependency level and are determined after a full assessment of person's needs. We accommodate for general nursing care, nursing care with dementia and depending on assessment, palliative care/end of life care & support. FNC Contributions (if eligible and awarded) are in addition to any detailed fees & are retained by the home towards the nursing care provision.

These prices are only a guideline, please contact Kenwood Care Home to find out the exact price for your requirements.

Contact Kenwood Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Kenwood Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Edith Mansfield (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (3)

Visiting

  • Kenwood is delighted to welcome visitors at any time. Guests are kindly asked to sign in at the main reception or entrance. Smaller dogs are also welcome to visit but must be kept on a lead.

Parking

  • Parking is available on site

Kenwood Care Home Reviews (45)

9.4

Kenwood Care Home has a Review Score of 9.4 (9.400) out of 10, based on 8 reviews in the last 2 years.
Over all time Kenwood Care Home has 45 reviews.

Overall Experience
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Date Published
  • 45
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Reviewer Connection to Kenwood Care Home
  • 17
  • 10
  • 3
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  • 1
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Total of 45, showing 21-40
Review from Lydia P (Daughter of Resident) published on 6 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kenwood Care Home took wonderful care of my father for the last seven months of his life. The staff are excellent - extremely kind, patient and friendly. They treated my father with care and respect, and many staff members clearly were fond of him and were upset when he passed away. Kenwood staff members
also attended my father's funeral. Everyone was always very welcoming to myself and other visitors, and Kenwood also runs nice activities for the residents and their families - such as a summer BBQ. The home manager is superb, and she went out of her way to help us with transitioning my father from living in his own home to moving into Kenwood. I could not recommend Kenwood highly enough, and I will forever be grateful to them for their help and kindness.
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Review from Lynn C (Friend of Resident) published on 10 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kenwood management, nurses and all staff have been simply outstanding in the care of my friend in Kenwood.
The home has a lovely family feel and is always fresh and welcoming. The staff are very caring and responsive to the residents and are dedicated to their well-being I could not have asked for
more. They looked after my friend so well and showed kindness throughout. The activities inside and outside were wonderful and contributed to lots of fun for all. The food is very good indeed and nothing is too much trouble for the staff. I can see that residents are very happy, relaxed and well taken care of. Outstanding care and thanks to all for everything you did for my friend from the first day she arrived to the day she passed away.
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Review from Mandy I (Sister of Resident) published on 26 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle has been in Kenwood Care Home for nearly 2 years but sadly passed away today.
I would recommend Kenwood Care Home in a heartbeat. The staff go above and beyond for their patients and I am so glad that we chose Kenwood for my uncle's care, we could not have received any better anywhere else.
The
care, kindness, compassion and love that they have shown my uncle during his stay is beyond what I had expected.
The manager and her team are truly beautiful human beings.
Please do not hesitate to use this care home if your loved one needs care, you will rest easy knowing that they are loved and cared for as if they are at home with family.
I can never express my thanks and gratitude to all of the staff.
Thank you Kenwood Care Home my love and thanks will be with you all forever
Reply from Susan Maruri, Home Manager at Kenwood Care HomeWe would like to say a big thank you for your kind and heartfelt gratitude you have shown to our dedicated staff, we would also like to send our deepest sympathy to your family for your loss.
Your uncle will be missed by us all in Kenwood.
Kind Regards
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Review from Karen C (Daughter-in-law of Resident) published on 18 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was only a resident for a very short time before she passed away but can say hand on heart that the care she received was absolutely fantastic. She was treated with respect, dignity and kindness. It was as if she could have been any one of the staff's own mum. They looked after me too, supplying
endless drinks and homemade cakes. I was welcome to visit at any time and could stay for any length of time. Thank you all for the wonderful care you gave to my mum and the respect shown to her and myself when she passed away.
Reply from Phillip Smith, Managing Director at Kenwood Care HomeThank you for your very kind review and please accepy my condolences. I will ensure the team are made aware of your kind words and I am so pleased that we were in some way able to help at a diificult time
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Review from Sally S (Daughter of Resident) published on 8 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Extraordinarily caring and devoted staff. Kenwood took wonderful care of my mother in her final years. She really felt that Kenwood was her home and her visitors were always made to feel so welcome. She felt safe, secure and cared for. Summer afternoons spent chilling out in the beautiful garden were
thoroughly delightful, much cherished and almost made us forget about Mum's health and situation. From the manager to the nurses, the carers, the chef, gardeners and maintenance men, everyone was so caring and dedicated.
Thank you so, so much, Kenwood.
Reply from Susan Maruri, Home Manager at Kenwood Care HomeThank you so much for your lovely review, your mum is dearly missed by all and it was a pleasure to have the opportunity to care for her.
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Review from Riaz S (Son of Resident) published on 24 March 2021 Submitted via Website • Report
Overall Experience 3.0 out of 5
Quite frankly I'm very disappointed.
My father passed away on 1st Jan 2021 and just prior to that he was in the care home for about two years.
He was cared for well however when he passed away, I was handed some bin bags with his belongings and was told the manager was on vacation. To this day, the
Care Home Manager did not even have the time to call us and give her condolences to the family.
I think as the care home manager that's disgraceful and disrespectful.
I don't have anything else to say.
Reply from Susan Maruri, Home Manager at Kenwood Care HomeWe are sorry to hear that the family above was disappointed for not receiving a condolence message from the home manager. At the time of their father's passing, the Manager was out of the country on annual leave, the deputy called the family and offered condolences to the family as soon as the home was informed of their father's passing by the hospital staffs. We appreciate that the family was happy with the care given to their father in the 2 years he was a resident in the home and we hope that the end feelings will not take away the good relationship the family shared with staffs in the home.
We wish the family well and we are grateful to them for giving us an opportunity to care for their Dad who was very happy under our care.
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Review from Nana Q (Wife of Resident) published on 1 July 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband has been a resident at Kenwood Care Home for over a year. I visit regularly and often telephone to find out how he is doing. I have got to know a number of the staff and find them polite and accommodating. I understand that my husband can be unpredictable sometimes due to dementia, during
these times, staff have done their best to make sure he is safe and does not pose a risk to himself or anyone else. During these few months when the home has been shut to visitors due to Covid-19, the home have been very active in keeping me informed over the phone about his care. My family and I have been able to speak to my husband at the doorstep from a distance and in the garden when the weather has been good. I am pleased with the care my husband has been receiving at Kenwood Care Home and would certainly recommend this home to friends and family.
Reply from Phillip Smith, Managing Director at Kenwood Care HomeThank you for your review, it means a lot to the team at Kenwood. I hope you will be able to visit your husband properly soon!
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Review from Hugh V (Son of Resident) published on 18 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum had quite severe dementia and wasn't easy to look after. She received very good care at Kenwood; I was impressed with all the staff I met. They were friendly, warm and made an effort. They genuinely got to know my mum and made her last days as good as they could have been. Thank you.
Reply from Phillip Smith, Managing Director at Kenwood Care HomeThank you for your feedback. My condolences at your sad loss. Your kind words regarding the team will be really welcomed by them all.
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Review from Angela (Granddaughter of Resident) published on 9 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandmother has been a resident at Kenwood for over 4 years. I have found that the staff are always attentive and understand my Gran's health and care needs, they are always ready to answer any questions that I have. The environment is very inviting and well maintained. The feel is welcoming and
relaxed with staff that know my name, this just shows how much the staff and management care for the residents overall. The team ensure my Gran's routine is kept and when able we enjoy the lovely garden and conservatory. The care home makes visitors feel welcomed and are great at holding events including open days, summer BBQs, Christmas and festive parties with freshly onsite cooked food. My Gran as been a resident for several years and this shows that the care and heath support provided is upheld with working in partnership with the NHS and GP services. The staff are very respectful of my gran's needs and very empathetic of her abilities which is a comfort to the family to know.
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Review from Carolyn G (Daughter of Resident) published on 26 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Kenwood Care Home for many years and has dementia. She is always clean and has never had a bed sore even though she cannot walk. The staff are kind and caring, always cheery and treat the residents with respect. The home itself is well looked after, clean and does
not have that “care home smell” I have encountered in other homes. The Manager is approachable and responsive and the Christmas party is great fun!
Reply from Phillip Smith, Managing Director at Kenwood Care HomeMany thanks for your very kind comments, they are very much appreciated.
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Review from Deborah W (Friend of Resident) published on 26 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend was a long-term resident at Kenwood Care Home and recently passed away. I would visit as often as possible or telephone to find out how she was keeping I continued to visit after my own mother passed away last summer. They had become friends during my mother's stay of 5 months. I understood
that my friend received no visitors and it was good to carry on the visits. The care staff would keep me informed on how she was doing and one of our chats together was via a WhatsApp chat. It was good to catch up with each other and the care staff. The short time my mother was a resident was a positive experience and I enjoyed the atmosphere of the home whose staff would welcome resident visitors. Over time it was such a friendly and relaxing atmosphere being together over a cup of tea.
Reply from Phillip Smith, Managing Director at Kenwood Care HomeMany thanks for your kind words and for continuing to visit the home after your own sad loss. I will ensure your words are passed on to all.
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Review from Susan C (Daughter of Resident) published on 11 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is treated with dignity, gentleness and kindness. Her needs are well met and I believe she's very happy. The care home has a lovely outlook from the lounge with a conservatory looking out onto a beautiful well-kept garden which is good for her well-being and mindfulness.
Reply from Phillip Smith, Managing Director at Kenwood Care HomeThank you so much for your positive review. It is always so good when the team's efforts are recognised.
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Review from Patricia P (Friend of Resident) published on 7 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nursing staff and carers were gentle, kind and caring. They respected and communicated well with the patient and myself (a frequent visitor) and maintained his dignity. Although the patient was extremely ill towards the end of his life he was kept comfortable and this was enhanced by the care and
consideration shown by the management to his disabled partner and his distant family.
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Review from Rosalie (Sister of Resident) published on 8 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very pleased with the standard of care my brother is receiving at Kenwood from medical staff and carers. He has improved since his arrival and is very happy living there. I am warmly welcomed by the manager and staff at all times and am kept up to date with his general progress. I would recommend
Kenwood Care Home for the professional and considerate care it offers to all residents.
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Review from Debbie D (Daughter of Resident) published on 21 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff fantastic!
Thank you for all the care you gave my mum.
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Review from Alan T (Son of Resident) published on 21 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can only say that the service provided was of the highest standard.
We were always met with a very friendly time by all members of staff.
The care shown to my mother over the period she was there, we cannot fault.
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Review from J M (Daughter of Resident) published on 20 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management at Kenwood could not do enough to look after my mum.


She was in the home for 3 years and died on 5th December 2017. Again, the staff kept us fully informed of how she was getting on.

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Review from Sonia H (Daughter of Resident) published on 2 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is not posh but it is very clean and carers and nurses are very good to all residents. I think as long as the care is there they are well looked after, that means a lot to me and no doubt to others.
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Review from Graham R (Nephew of Resident) published on 27 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is friendly and welcoming. Cleaners, admin staff and nurses all speak with my uncle and are always prepared to stop and talk about him. Rooms seem bright and cheery, food and standard of help and support for my uncle is good. I am pleased and reassured that he is getting the care and
support he needs.
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Review from Jennifer B (Daughter of Resident) published on 10 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was a resident from October 2011 to June 2017 and the home consistently cared for him excellently. It was like a home from home for him and for me. I would recommend it to anyone who is looking for a kind, secure home for a beloved relative who is sadly no longer able to look after themselves.
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Current Review Score: 9.4 (9.400)

Overview of Review Score

The Review Score of 9.4 (9.400) out of 10 for Kenwood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.750 for Kenwood Care Home is calculated as follows: ( (70 Excellents x 5) + (21 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 92 Ratings = 4.75
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.65 Points relating to the number of positive Reviews for Kenwood Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 = 3.65
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 May 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Edith

Edith Mansfield

Job Title: General Manager Joined: 2024

My name is Edith Mansfield, originally from Zambia, Africa, I am a seasoned Care Manager with over 20 years of dedicated experience in the field of care. My passion for helping others and making a positive impact on people's lives has been the driving force throughout my career.


With a strong commitment to continuous learning, I hold three postgraduate degrees in Marketing and Business Management, a postgraduate certificate in Dementia Studies, and various leadership qualifications in the field of care. This extensive academic background underpins my approach to the management and delivery of care services, ensuring they are both effective and compassionate.


Throughout my career, I have demonstrated exceptional leadership skills, compassion, and a profound understanding of the needs of those under my care. My ability to foster a supportive and nurturing environment for residents, their loved ones, and staff alike has earned me respect and admiration within the care community and among various stakeholders.


In 2022, I was honoured with the Carer of the Year award by a Housing Association, selected from among 2,300 employees in their care department. While I view this achievement as a testament to the hard work of the entire team, I am humbled by the recognition and proud of the positive impact we have made together.


One of the greatest satisfactions I get from my role is knowing that I have made a positive difference in someone's life, no matter how small. My leadership is centred around an open-door policy, being approachable, and fostering collaborative engagements with residents, their loved ones, and staff. I firmly believe that involving people in decision-making for their care and support allows us to better meet their individual needs and provide holistic, person-centred care.


Outside of my professional life, I am dedicated to my family and friends. I enjoy meeting new people, listening to music, reading various books, and spending quality time with loved ones. Exploring new cultures and engaging in activities that promote personal growth and well-being are also passions of mine.


At Kenwood Care Home, my goal is to lead with empathy and excellence, ensuring that our residents receive the highest standard of care in a nurturing and supportive environment. I am committed to making Kenwood a place where everyone feels valued and cared for, reflecting the core values of Aurem Care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kenwood Care Home to verify any information. View our terms and conditions. Kenwood Care Home has an Enhanced Service - more info.