At Laurel Dene care home in Hampton, you can expect the best quality care and a warm welcome from a friendly team. The stylish, purpose-built care home provides residential, dementia and nursing care for older people.
Inside, the home offers bright and spacious bedrooms where residents can enjoy some privacy. There are also communal areas including sensory rooms and a cinema.
On warmer days, the attractive gardens are a lovely place...
At Laurel Dene care home in Hampton, you can expect the best quality care and a warm welcome from a friendly team. The stylish, purpose-built care home provides residential, dementia and nursing care for older people.
Inside, the home offers bright and spacious bedrooms where residents can enjoy some privacy. There are also communal areas including sensory rooms and a cinema.
On warmer days, the attractive gardens are a lovely place to do some gardening or to simply sit and enjoy the sunshine. The home's gardens back onto Bushy Park, once a royal hunting park, and some of the trees in the grounds date back to the time of Henry VIII.
The experienced team supports each resident to live as independently and actively as possible.
Laurel Dene is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
Contact Laurel Dene to confirm what's included and get a personalised quote:
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
• WiFi internet access
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Laurel Dene for full pricing details and T&Cs.
Over all time Laurel Dene has 22 reviews.
The staff, in general, are excellent, especially regular staff, occasional staff are seen often doing little when they could be engaging with residents. Chairs could be more comfortable i.e some with soft arms for residents who remain in chairs most of the day. Food is very good, drinks should be...
The staff, in general, are excellent, especially regular staff, occasional staff are seen often doing little when they could be engaging with residents. Chairs could be more comfortable i.e some with soft arms for residents who remain in chairs most of the day. Food is very good, drinks should be available (on side table) to residents at all times. Gardens (which could be beautiful are not kept cut i.e hedges, grass etc. No flowers to speak of. I am very pleased that, at last, Laurel Dene is seeing an improvement in decoration. My mother is in Norton Wing, the wallpaper that has been peeling off the walls for years, has at last been stripped and the walls all painted magnolia looking very much as a hospital. Unfortunately, there doesn't seem to have been any foresight in making the lounge/dining/kitchen look homely. All the walls are painted the one colour and I understand the corridors etc are to be done the same. There is a wood surround in the lounge room, which if it had a colour (burgundy perhaps, which would go with the old curtains that I understand are being re-hung), would make the room more homely and cosy. The hand rails in the corridors also need to be a colour so the clients can see them easily. Being all Magnolia, they get lost and are difficult for some clients to see. The care home should be "home" to the people living there. It should be warm and cosy, this doesn't seem to have been thought about. I would also point out that, out of the lamps in the lounge room, there are four- 2 shade wall lamps of which only 3 of the 8 lights are working and three- 3 shade ceiling lights of which only 4 of the 9 lights are working. On the completion of the work, I trust this will be rectified as the elderly need good lighting. Another matter I would like to bring up is the garden outside Norton Wing (if you can call it a garden, nothing is done to make it attractive, there are no flowers, it is a mess. I do hope you will look at this matter seriously. I have had conversations with a number of clients, family members and staff, we all agree regarding the above. I would appreciate hearing from you at your earliest convenience.
We’re grateful for your feedback and are delighted with the positive comments and scores for the team at the home, as well as the food and activities at Laurel Dene. In regards to the décor, we are working hard on a project to update the interiors at the home and as well as those that have already...
We’re grateful for your feedback and are delighted with the positive comments and scores for the team at the home, as well as the food and activities at Laurel Dene. In regards to the décor, we are working hard on a project to update the interiors at the home and as well as those that have already been actioned, there will be further exciting changes in the near future – of course, if you have any suggestions or requests then just let us know and we’ll do our best to meet them. I would also like to assure you that the dado rail in the Norton suite is being painted shortly (residents are having a meeting this week to decide colour schemes), and the garden area is in the process of being updated too with new plants, pots and a new set of garden furniture to arrive soon. In regards to lighting, unfortunately this was due to a major fault – our electrical contractors visited Laurel Dene as soon as possible to rectify this and I’m happy to say that all lights are now working. Thank you again for taking the time to provide your feedback and kind words, and of course please do contact the home manager or any other members of the senior team at the home if there is anything else we can help with now or in the future.
The care my mother receives is excellent, not enough praise is given to carers. My mother is so happy and settled here. She has kind staff, a lovely bright unit (tudor) and nothing seems to be too much when she asks for help. A great group of people.
The care my mother receives is excellent, not enough praise is given to carers. My mother is so happy and settled here. She has kind staff, a lovely bright unit (tudor) and nothing seems to be too much when she asks for help. A great group of people.
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I joined Care UK in 2015 as a Night Team Leader, and I worked my way up to Deputy Manager and now Home Manager.
Before Care UK, I worked for another...
I joined Care UK in 2015 as a Night Team Leader, and I worked my way up to Deputy Manager and now Home Manager.
Before Care UK, I worked for another care provider as a Team Leader, but I took a year off when my husband passed away. I wanted to make a fresh start when I came back to work, and I’d heard good things from friends who worked at Care UK homes. Becoming a Home Manager here was the highlight of my career so far.
You need to be caring, understanding and passionate to do this role. Teamwork is also incredibly important. Laurel Dene is a big home and without the help of a great team around me, all working towards the same goal, my job would be impossible.
I look forward to continuing to progress the home forward and improve the lives of all the residents. Spending time with them is my favourite part of each day. They always have interesting stories to tell from their past!
When I’m not at work, I enjoy spending time with my grandchildren – although they love to come into the home and spend time with residents too!
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