Barchester Wimbledon Beaumont Care Community

35 Arterberry Road, Wimbledon, London SW20 8AG

This wonderfully elegant and historical setting is today home to a vibrant community where life is anything but dull. Ideally located in South West London, Wimbledon Beaumont provide first-class 24-hour nursing and residential care alongside expert care for people living with dementia, including young onset in their Memory Lane Community. They also offer respite care and short breaks, while catering for people requiring neuro-rehabilitation and those who have a physical disability.

A team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person. And dedication can be seen across the board - in cooking, hospitality and organising activities.

Group: Barchester Healthcare Ltd

Person in charge: Nicolas KeeMew (General Manager)

Local Authority / Social Services: London Borough of Merton Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 49 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Cerebral Palsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): German, French, Italian

Single Rooms: 49

Rooms with ensuite WC: 49

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Sheltered Housing • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Barchester Wimbledon Beaumont Care Community: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.6 (maximum of 10) for Barchester Wimbledon Beaumont Care Community is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 29 Reviews over all time. This Average Rating is also the rating value for Barchester Wimbledon Beaumont Care Community in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 27 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.558 for Barchester Wimbledon Beaumont Care Community is calculated as follows: ( (210 Excellents x 5) + (122 Goods x 4) + (11 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 346 Ratings = 4.558

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Barchester Wimbledon Beaumont Care Community is based on 27 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.8 positive Reviews (49 registered maximum number of service users ÷ 5). 27 Reviews ÷ 9.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 Barchester Wimbledon Beaumont Care Community has a Review Score of 9.6 (9.558) from 29 Reviews


Average Ratings

  • Excellent
    17
  • Good
    12
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barchester Wimbledon Beaumont Care Community?

  • Extremely LIKELY
    20
  • Likely
    8
  • Don't know
    1
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Barchester Wimbledon Beaumont Care Community

  • Resident / Service User
    12
  • Son of Resident/Service User
    5
  • Daughter of Resident/Service User
    4
  • Granddaughter of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • more

We have been very pleased with the level and quality of support we have had from the Wimbledon Beaumont staff. Our father has been treated with dignity and respect. Many thanks.

How likely would you be to recommend Barchester Wimbledon Beaumont Care Community? Extremely Likely

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Average Rating:   4.4 out of 5

Nicolas KeeMew, General Manager at Barchester Wimbledon Beaumont Care Community responded to this review on 17 Apr 2018:

Many thanks, Mr Andrew for your review.

We find the Barchester Wimbledon Care Home to be very friendly and responsive. The quality of care is excellent. The rooms are well equipped and specialist air mattress beds are available. The resident's notes are usually detailed and up to date, the matron is always well informed. We are called whenever there is a significant change or slight virus/infection. Skincare is particularly good and pressure sores are very well monitored and looked after.

How likely would you be to recommend Barchester Wimbledon Beaumont Care Community? Extremely Likely

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Average Rating:   5 out of 5

Nicolas Kee Mew, General manager at Barchester Wimbledon Beaumont Care Community responded to this review on 12 Apr 2018:

Many thanks Katherine for your kind reviews.

A very well set up care home which mixed highly professional health care with attentive, caring staff.

Food excellent. Enough activities and facilities / different rooms and garden to use.

They looked after Dad very well and his family had easy access to him, seemingly whenever we wanted an open door policy.

Many good features - but the best was the staff who create a real community and were unfailingly kind and supportive.

How likely would you be to recommend Barchester Wimbledon Beaumont Care Community? Extremely Likely

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Average Rating:   4.7 out of 5

Nicolas, General Manager at Barchester Wimbledon Beaumont Care Community responded to this review on 28 Mar 2018:

Many thanks, Mr A for your kind comment.
We are missing the resident and please come and visit us anytime when you are in Wimbledon.

My father has been resident at Beaumont Care Home for a year. He is very well cared for and the staff are excellent. The best thing about Beaumont is the way staff engaged with my dad, they like a joke and seem so caring with him. Communication between the family and Beaumont is very good and they respond to our questions and concerns promptly. Dad's personal care is very good too.

How likely would you be to recommend Barchester Wimbledon Beaumont Care Community? Extremely Likely

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Average Rating:   4.8 out of 5

After over 2 years my wife and I both aged 93 have been very comfortably settled in an adjacent apartment which we purchased.
We have been particularly impressed by the cheerfulness of the staff (it takes a lot of character/energy to be cheerful all day!)
When the previous manager moved on it was a pity that part-time management had to be arranged for several months before the new manager took over.

How likely would you be to recommend Barchester Wimbledon Beaumont Care Community? Extremely Likely

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Average Rating:   4.9 out of 5

Nicolas KeeMew, General Manager at Barchester Wimbledon Beaumont Care Community responded to this review on 30 Jan 2018:

Hi John,
Thank you for your review, unfortunately, I had to work my notice period before I joined Wimbledon Beaumont.

Less stressful and I feel I can approach the staff and I'm very happy here.

How likely would you be to recommend Barchester Wimbledon Beaumont Care Community? Likely

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Average Rating:   4.8 out of 5

Nicolas Kee Mew, General Manager at Barchester Wimbledon Beaumont Care Community responded to this review on 26 Jan 2018:

Thank you for your feedback Elizabeth.

I am a resident living in an apartment here due to my husband being in care here. Everyone has been most helpful and kind in helping me to settle in.

How likely would you be to recommend Barchester Wimbledon Beaumont Care Community? Likely

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Average Rating:   4 out of 5

Nicolas, General Manager at Barchester Wimbledon Beaumont Care Community responded to this review on 26 Jan 2018:

Thank you B A for your kind review.

I am very happy here.

How likely would you be to recommend Barchester Wimbledon Beaumont Care Community? Extremely Likely

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Average Rating:   4.8 out of 5

Nicolas, General Manager at Barchester Wimbledon Beaumont Care Community responded to this review on 26 Jan 2018:

Thank you for your review.

As my wife (the resident), is unable to walk, I appreciate that it must be extremely difficult to provide satisfactory care. However, it seems that she has become isolated in her room. She seems to have lost the use of language and is deteriorating into a vegetable state. The staff I have spoken to assure me that is her "condition" and she "doesn't want to go out".

How likely would you be to recommend Barchester Wimbledon Beaumont Care Community? Don't know

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Average Rating:   4.1 out of 5

Nicolas, General manager at Barchester Wimbledon Beaumont Care Community responded to this review on 30 Jan 2018:

Thank you for your review Mr Wood. I will make contact with you tomorrow to arrange a review and also speak about the activities. There have been a new activities programmes such as sensory activities, more events, 1:1 and pet therapy

The rooms are comfortable and adequately furnished, the heating is good though sometimes, requires more ventilation. There is a wide choice of food and drink, but the waiting time is frustrating at meals. The staff are skilled, friendly and kindly, though a bit noisy at times.

How likely would you be to recommend Barchester Wimbledon Beaumont Care Community? Extremely Likely

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Average Rating:   4.7 out of 5

Nicolas, General manager at Barchester Wimbledon Beaumont Care Community responded to this review on 25 Jan 2018:

Thank you, U H for your review

The staff are endlessly patient with my father. They treat him with kindness and respect.

How likely would you be to recommend Barchester Wimbledon Beaumont Care Community? Extremely Likely

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Average Rating:   4.3 out of 5

Nicolas, General Manager at Barchester Wimbledon Beaumont Care Community responded to this review on 23 Jan 2018:

Thank you for your review Catriona

I found the room comfortably furnished and the overall decor of the care home bright, clean and not oppressive The care staff were friendly and helpful to my mum and myself as well as being attentive. The standard of the meals was good.

How likely would you be to recommend Barchester Wimbledon Beaumont Care Community? Likely

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Average Rating:   4.3 out of 5

Nicolas Kee Mew, General Manager at Barchester Wimbledon Beaumont Care Community responded to this review on 23 Jan 2018:

Thank you for your kind review.

My father is extremely well looked after. Staff are always helpful, considerate and caring, many go out of their way to accommodate wishes - this includes not only nursing staff but cheerful cleaners, laundry staff, kitchen staff, gardeners, and entertainment organisers. My father always seems happy and relaxed when I visit, he particularly enjoys the food! Thank you to all the Beaumont Team.

How likely would you be to recommend Barchester Wimbledon Beaumont Care Community? Extremely Likely

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Average Rating:   4.6 out of 5

My mother is well looked after in the home. Staff treat her with care and respect. She is happy and well settled in her 'club'. Thanks to all staff.

How likely would you be to recommend Barchester Wimbledon Beaumont Care Community? Extremely Likely

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Average Rating:   4.1 out of 5

Nicolas, Home manager at Barchester Wimbledon Beaumont Care Community responded to this review on 23 Jan 2018:

Thank you Carol for your review

staff are very helpful and friendly and treat patients with respect.

How likely would you be to recommend Barchester Wimbledon Beaumont Care Community? Extremely Likely

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Average Rating:   4.5 out of 5

Nicolas, General Manager at Barchester Wimbledon Beaumont Care Community responded to this review on 23 Jan 2018:

Many thanks John for your review.

Quality care at its best should be more like this. The residents living there are treated with the highest level of dignity and respect. The whole team are very approachable, patient and have empathy and caring attitudes from the cleaners to the general manager.
Well done to everyone who works there, they are spot on with what they do.

How likely would you be to recommend Barchester Wimbledon Beaumont Care Community? Extremely Likely

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Average Rating:   5 out of 5

Visited Wimbledon Beaumont to see a great aunt during our holidays in the UK.
We found that the service was a very high standard and met lovely people there.
My great aunt looks very happy.
We couldn't be happier. The home is really well run and we met the new manager.
We're really impressed with everyone and how generous and caring they are.

How likely would you be to recommend Barchester Wimbledon Beaumont Care Community? Extremely Likely

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Average Rating:   5 out of 5

Nicolas Kee Mew, General Manager at Barchester Wimbledon Beaumont Care Community responded to this review on 22 Jan 2018:

Thank you for taking time to review us on Carehome.co.uk, on behalf of the team,

kind regards,
Nicolas

The assisted living format suits my needs. My visitors remark on the friendly atmosphere here. The staff are caring and helpful. The Beaumont is attractively situated and there are a number of places to sit in the well-attended gardens.

How likely would you be to recommend Barchester Wimbledon Beaumont Care Community? Extremely Likely

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Average Rating:   4.6 out of 5

The home is a lovely home. They make you feel very welcome and very homely. They always do their best for you. We recently met the new manager who seems very approachable and friendly. My grandma is very happy there.

How likely would you be to recommend Barchester Wimbledon Beaumont Care Community? Extremely Likely

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Average Rating:   5 out of 5

In my opinion, I feel the staff are kind, friendly and helpful.

How likely would you be to recommend Barchester Wimbledon Beaumont Care Community? Likely

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Average Rating:   4 out of 5

Peter Shevlin, Administrator at Barchester Wimbledon Beaumont Care Community responded to this review on 20 Dec 2017:

Thank you for taking the time to review the Wimbledon Beaumont positively.

Every time I visited my grandmother during her respite visit to Wimbledon Beaumont, she was very happy. She would often be in the activities lounge and being looked after by carers at meal times. Food was good, I even had dinner with my grandmother. Staff were friendly and the matron very good.

How likely would you be to recommend Barchester Wimbledon Beaumont Care Community? Likely

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Average Rating:   4.4 out of 5

It is a fantastic residential home. My grandfather is very happy here! The place is well kept and very clean.
The staff are extremely friendly and are always ready to help my grandfather and I am so thankful for this.

How likely would you be to recommend Barchester Wimbledon Beaumont Care Community? Likely

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Average Rating:   5 out of 5

It's a very lovely atmosphere, everyone was very kind and helpful. I would highly recommend.

How likely would you be to recommend Barchester Wimbledon Beaumont Care Community? Extremely Likely

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Average Rating:   5 out of 5

It's a very happy home. You can find someone to help you with anything and they don't treat you as a nuisance.

How likely would you be to recommend Barchester Wimbledon Beaumont Care Community? Extremely Likely

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Average Rating:   4.9 out of 5

I am at the beginning of my stay at the home having been in my family home for many years. My change to assisted living has been much less painful thanks to the care, help and kindness of the staff. Not only is the care food but there is also a friendly atmosphere which makes it feel more like home than an institution. When visiting some other potential care homes I have felt that they are less geared to the needs of the individual.

How likely would you be to recommend Barchester Wimbledon Beaumont Care Community? Extremely Likely

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Average Rating:   4.6 out of 5

I am nearly 98 years of age and have lived very happily at the Beaumont for eleven years. My room is my home and has everything I need.
My only worry is the security during the early evening as when the receptionist leaves at five o'clock anyone could walk in for several hours until the excellent night security begins. One of my sons-in-law too mentioned this several times.

How likely would you be to recommend Barchester Wimbledon Beaumont Care Community? Extremely Likely

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Average Rating:   4.4 out of 5

Paul Hart, General Manager at Barchester Wimbledon Beaumont Care Community responded to this review on 07 Jun 2017:

Thank-you for your review. I am aware that your comment on security relates to the ease of access through the front doors after the receptionist has left. We are changing the front entrance doors and finalising the details with the appointed contractor at present and will ensure that your concerns on security are addressed.

Staff are excellent and will do anything for you.
Home bright and clean.

How likely would you be to recommend Barchester Wimbledon Beaumont Care Community? Likely

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Average Rating:   4.3 out of 5

Paul Hart, General Manager at Barchester Wimbledon Beaumont Care Community responded to this review on 01 Jun 2017:

Thank you for your valued feedback.

I feel safe and secure in Wimbledon Beaumont and enjoy the privacy of my flat, which is light and airy, but also the ability to share meal times with other residents in the dining room.

The staff are considerate of my needs, giving me help with washing, bathing and dressing every morning. My flat is kept clean and tidied. I can call on night staff if I need them.

I am given the freedom to come and go as I please and the staff respect my independence but help with tasks I have difficulty with.

How likely would you be to recommend Barchester Wimbledon Beaumont Care Community? Extremely Likely

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Average Rating:   4.2 out of 5

As to whether I would recommend Wimbledon Beaumont would depend on very in the financial availability of the person concerned and how would I know that!!
I have found over the years that I have been visiting friends and sometimes the answering of the call bell has been somewhat slow and in some cases, I have ended up trying to find help.
I have always found the staff including the manager very helpful and welcoming to visitors.

How likely would you be to recommend Barchester Wimbledon Beaumont Care Community? Likely

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Average Rating:   3.9 out of 5

Paul Hart, General Manager at Barchester Wimbledon Beaumont Care Community responded to this review on 31 Mar 2017:

I am disappointed to read the comment on answering of call bells and I shall be discussing this comment with Matron and staff. The nurse call system produces electronic records which are reviewed regularly to ensure that the well being of residents is not compromised.

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Bed Vacancies

Bed Vacancies

posted 17 Apr 2018

We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.We also have available flats for sales in our independent living flats

Awards / Recognitions

June 2018

February 2018

April 2017

February 2016

Job Vacancies

Staff Profiles

Nicolas

Nicolas Kee Mew

Job Title: General Manager

Joined: 2018

Description:

Hi, my name is Nicholas and I am the General Manager here at Wimbledon Beaumont. Welcome to our website!

Before Barchester, I was the manager of Arthur House Care home in Wimbledon, which was rated outstanding by the CQC. I came to the UK as an accounting student and started part-time as a housekeeper in 2006 when I was 19 years old, before making my way up to the position of a care home manager.

I am an award-winner manager: I won a National Dementia Care Award and was named the Dementia Care Inspiring Leader at the Great British Care Awards.

I also appeared in Skills for Care’s national campaign to encourage young people to join the care sector. I am a volunteer for the Alzheimer’s Society and Dementia Friends and an active fundraiser. I recently ran two Dementia Friends sessions with a local school and church. I use my innovative ideas to promote dignity at Wimbledon Beaumont and make activities fun by introducing new technologies.

Tetri

Tetri Baksh

Job Title: Clinical & Deputy Manager

Joined: 2002

Description:

I am privileged to serve in the role of both Clinical and Deputy Manager since 2002, having direct responsibility for care and liaising with family and management.

Prior to joining the company, I worked in various nursing management roles, including A.D.N.S. My interests and commitments are centred particularly on how to constantly improve the lives of the elderly and how to aid staff to ensure that residents can maintain their independence, choice, comfort and dignity so that they can live happy and meaningful lives in our home.

I like to be seen as a person who is committed to improving knowledge and skill in our workforce. I have completed a 2-year course in the Gold Standard of Care, received an NVQ Level 4 Management Award and, most recently, I have complete an updated course in the Safe Handling of Medication.

My achievements as a nurse include 'Nurse of the Year' at the 2011 Barchester Care Awards and 'Employee of the Month' in 2016. I am grateful to be chosen to serve in this noble profession and work for Barchester Healthcare.

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Adriana Strat

Job Title: Senior nurse

Joined: 2008

Description:

Adriana is an RGN originally from Romania.
Adriana has progressed to senior nurse at Wimbledon Beaumont. She has celebrated her 12 years long service awards
Adriana is among one of our Dignity champion for Wimbledon Beaumont

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Dan Marin

Job Title: Head Of Maintenance

Joined: 2018

Description:

Dan is currently studying his electrical diploma, he has 5 years experience as maintenance.
Dan speak 3 languages and is passionate to work in care home with elderly

Christopher

Christopher Evans

Job Title: Head Chef

Joined: 2016

Description:

I have worked in most areas of catering and have acquired a vast amount of transferable knowledge, having most recently worked in a school, so I have extensive knowledge of nutrition. I am passionate about making delicious meals, whilst catering to the individual requirements of residents.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Barchester Wimbledon Beaumont Care Community