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Romford Grange Care Home

144 Collier Row Lane, Romford, London RM5 3DU
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Always very kind and considerateN C(Son-in-law of Resident/Service User)
Romford Grange Care Home, Romford
nursing and care staff were wonderfully supportive of usLynn C(Niece of Resident/Service User)
Romford Grange Care Home, Romford
She is very well caredH I(Daughter of Resident/Service User)
Romford Grange Care Home, Romford

Romford Grange Nursing Home offers skilled and qualified carers for the elderly care related needs of forty-one residents, in a homely atmosphere.

The facility is well-situated for maintaining an independent lifestyle, with extensive expertise that can welcome people with Parkinson's, and cancer and stroke care needs.

Romford Grange carers aim for consistently high standards, while offering access to a varied activities programme and any other health expertise, such as GPs, that their situation might require.

Care Provided by Romford Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,200From £1,250
Residential Dementia CareFrom £1,200From £1,250
Nursing CareFrom £1,200From £1,250
Nursing Dementia CareFrom £1,200From £1,250

Contact Romford Grange Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Sue Aryan (National Operations Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2003

Room Information

  • Single Rooms (41)

Romford Grange Care Home Reviews (51)

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9.6

Romford Grange Care Home has a Review Score of 9.6 (9.575) out of 10, based on 12 reviews in the last 2 years. Over all time Romford Grange Care Home has 51 reviews.

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Showing 51 reviews matching selected criteria
Review from Lorraine J (Daughter of Resident) published on 16 December 2022 Submitted via Website
Overall Experience

I have to say my mum has never been happier than she has since she came here 5 years ago. The staff are so good with mum they treat her like their own which I couldn't ask for anything else. It's the best decision we made albeit a hard one, but mums so happy she has friends in there they all sit in the lounge singing, nattering and having a lovely time. My confidence in staff and knowing my mum is safe and happy means the world to me. I can not fault this home. Always a lovely welcome when you walk in and always have a laugh with staff and residents.

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Review from Sharon D (Granddaughter of Resident) published on 21 August 2022 Submitted via Website
Overall Experience

The kindness that the staff have shown towards my nanny is 1st class. I can not find the words to express how grateful I am. Nanny is so well looked after and cared for. The Manager is amazing and nothing is too much trouble for her. She goes above and beyond. She is there for us as a family day and night. Would highly recommend Romford Grange Care Home.

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Review from A F (Resident / Service User) published on 30 June 2022 Submitted via Postal Card
Overall Experience

The care here is very good. the staff are very helpful and caring. The meals and activities are also very good. The sleeping conditions are very comfortable.

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Review from Kim S (Niece of Resident) published on 21 September 2021 Submitted via Postal Card
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I was very happy with the service given from the care staff, manager, nurses to the choice of food. Her appearance was always looking clean - hair, fingernails and bedding. She was always treated with dignity.

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Review from John R (Husband of Resident) published on 8 April 2021 Submitted via Postal Card
Overall Experience

I was extremely pleased with the care providers on this day. Very pleasant, greeting me politely and well mannered. Have met the area manager and it is very clear what role she is playing at the home before a manager has taken the full-time position. My wife seems relaxed but not talking. The room was very clean as I expected.

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Review from Maryline C (Daughter of Resident) published on 27 January 2021 Submitted via Postal Card
Overall Experience

My dad was at the care home for two months, during the pandemic (covid19), which was really hard as there were restrictions, but all the staff there made it as easy as they could for the family to visits, sitting outside wearing face masks. Our family cannot thank all staff there enough. They were very supportive and warm, right up to my dad's last few days. Sadly, we lost him on October 3rd 2020. Thank you so much for all that you did.

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Review from Elaine B (Daughter of Resident) published on 10 December 2020 Submitted via Postal Card
Overall Experience

I would highly recommend Romford Grange Care Home. My mother has been here for 7 years and 5 months. Her care has been exemplary from all of the staff and management. Everyone loves my Mum and she responds to the carers, activity persons and management, also the nurses, even with her dementia. My Mum is totally reliant on their care for everything. Well done everyone.

Reply from Helena Ramkissoon, Home Manager at Romford Grange Care Home
Dear Elaine,

Thank you very much for your review, mum always smiles when anyone approaches and she is so loving its a pleasure to take care of her.

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Review from Colin J (Son of Resident) published on 8 December 2020 Submitted via Postal Card
Overall Experience

Amazing, supporting staff. Dad had a short stay, but he was well cared for, as were we.

Reply from Helena Ramkissoon, Home Manager at Romford Grange Care Home

Thank you for your review and it is a pleasure taking care of Dad.

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Review from H W (Daughter of Resident) published on 28 October 2020 Submitted via Postal Card
Overall Experience

All of the staff are fantastic, nothing is too much trouble for them. They have made us feel welcome. I couldn't recommend them more. Thank you

Reply from Helena Ramkissoon, Home Manager at Romford Grange Care Home

Thank you kindly for your review; happy clients gives us job satisfaction when we have happy clients.

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Review from K C (Daughter of Resident) published on 28 October 2020 Submitted via Postal Card
Overall Experience

Mum has received great care and always looks extremely well looked after when I visit.

Reply from Helena Ramkissoon, Home Manager at Romford Grange Care Home

Thank you for your response; its a pleasure taking care of mum, she enjoys the activities and spending time with others.

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Review from L S (Daughter of Resident) published on 28 October 2020 Submitted via Postal Card
Overall Experience
Although dad was only here for a short period of time, the staff took excellent care of him.

They were also amazingly supportive of me when my dad sadly passed. The facilities are excellent, and the food was better than what I cook! Would thoroughly recommend.

Reply from Helena Ramkissoon, Home Manager at Romford Grange Care Home

Thank you for your response; it was a pleasure attending to your dad.

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Review from L H (Daughter of Resident) published on 28 October 2020 Submitted via Postal Card
Overall Experience

Amazing staff, every single one. My dad was very distressed when he arrived. They have made all the provisions to make him feel like family and like it's his new home. He now smiles and laughs, he is a new man. Each and every member of staff have a special part to play. Thank you all so much.

Reply from Helena Ramkissoon, Home Manager at Romford Grange Care Home

Thank you for your review; we strive to make our residents happy. We achieve job satisfaction when our clients are happy

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Review from J W (Ex Family Member) published on 28 October 2020 Submitted via Postal Card
Overall Experience

Very friendly staff who make him very happy and he is really happy there.

Reply from Helena Ramkissoon, Home Manager at Romford Grange Care Home

Thank you for your review; we always happy when our clients are happy.

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Review from Maisie H (Daughter of Resident) published on 6 October 2020 Submitted via Website
Overall Experience

My mom is being looked after and careed for very well. She had deteriorated a lot lately and is now on palliative care so she now needs more care than ever. The home is clean and the food is good everyone is also taking the measures to keep coved at bay.

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Review from F W (Daughter of Resident) published on 21 January 2020 Submitted via Postal Card
Overall Experience

Cannot fault the care my mother received over the six months she was there. Especially in the last seven days. My husband and I visited her most days in the short time she was there.

Reply from Olivia Shields, Marketing Assistant at Romford Grange Care Home

Thank you, Frances, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Have a wonderful day.

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Review from D S (Daughter of Resident) published on 10 December 2019 Submitted via Postal Card
Overall Experience
Well cared for and looked after so well. Making the end of his life comfortable. Not only was Dad taken care of but the family were taken care of too.

Thank you to all the staff at Romford Grange.

Reply from Olivia Shields, Marketing Assistant at Romford Grange Care Home

Thank you for your feedback and for taking the time to share your experience at Romford Grange Care Home. We are so sorry to hear about your dad but pleased you felt that he and your family were treated with respect and kindness. We hope that his time at Romford Grange did see some friendships flourish, especially with the care team.

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Review from Edward F (Son of Resident) published on 10 October 2019 Submitted via Postal Card
Overall Experience
I feel my mum was treated with lots of care and respect.
Everyone was very nice and attentive.

We could not have chosen a better place for our mum.

Reply from Jasmine Bracken, Marketing Administrator at Romford Grange Care Home

Thank you for your comments about your recent experience at Romford Grange Care Home. Our residents’ wellbeing is our main priority, and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback. All of our...  

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Review from B D (Daughter of Resident) published on 9 September 2019 Submitted via Postal Card
Overall Experience
More help, care and assistance was given to my mother in the 13 days before she died in this care home than in all the previous 7 months of purgatory she spent in a housing complex with 24-hour care.

I am so saddened I did not manage to get her to the lovely home sooner. All the staff here, whatever their job, are caring, patient and helpful.

Reply from Jasmine Bracken, Marketing Administrator at Romford Grange Care Home

Thank you for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Romford Grange Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your mother with dignity and the...  

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Review from D L (Son of Resident) published on 6 September 2019 Submitted via Postal Card
Overall Experience

1st class. Have brilliant staff. Would highly recommend Romford Grange.

Reply from Jasmine Bracken, Marketing Administrator at Romford Grange Care Home

Thank you for your comments about your recent experience at Romford Grange Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.

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Review from L H (Son of Resident) published on 22 July 2019 Submitted via Postal Card
Overall Experience

Mum was placed here after problems and a safeguard at her previous home. The Grange was wonderful. Every day mum was clean and comfortable in bed. The nursing staff were very good and attentive and caring. The staff were friendly and helpful. We are so happy that mum's last days were spent at The Grange. Thank you all.

Reply from Ronnie Cavanagh, Marketing at Romford Grange Care Home

Thank you for letting us know how we are doing at Romford Grange Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 October 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 13 Nov 2024

    At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

Upcoming Events

There are no upcoming events for Romford Grange Care Home.

Awards / Recognitions (10)

Accreditations

There are no accreditations posted yet for Romford Grange Care Home.

Meet the Team (2)

Sue Aryan
Sue AryanJob Title:Home Manager

“ I joined the company Romford Grange in September 2022, and I have to say I have settled down pretty quickly. I had to go through every detail at the home and see what was safer and more efficient for the residents, staff, as well as the care home. Taking into consideration every complaint and looking for solutions to resolve these issues eventually made staff, residents and family trust me. I show my staff appreciation by celebrating their birthdays and staff of the month. I aim to create a happy, friendly and safe environment for my residents as well as for my staff. This will only happen if we work as a team at the Romford Grange, and I am looking forward to bringing more positive changes to the care home. We are a big happy family.

Rhonda Hawkes
Rhonda HawkesJob Title:Administrator

I started my journey with Healthcare Homes in November 2021 and since the beginning I had amazing and helpful colleagues. I love my job, the residents and their families are so nice.

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