Romford Grange Care Home

Mum was placed here after problems and a safeguard at her previous home. The Grange was wonderful. Every day mum was clean and comfortable in bed. The nursing staff were very good and attentive and caring. The staff were friendly and helpful. We are so happy that mum's last days were spent at The Grange. Thank you all.

Always communicative and very helpful.

Thank you to all the staff who looked after Dad.

Our uncle was moved to Romford Grange, from hospital, when he required end of life care. The nursing and care staff were wonderfully supportive of us and helped my Uncle through a very difficult end of life. The manageress was brilliant. The other residents all seemed to be well cared for and the staff were very pleasant and caring.

We felt Mum was treated like a family member (and so did I) and her passing was treated with such dignity, a special thank you to the nurse who was on duty at night.

Good all round care.

Always kind and considerate. They do a great job and our relative is happy and gets on with most of the staff. The food is very good and he enjoys it. He eats very well. It's nice to know that he has made some good friends and he is happy.

I don't have any worries about my mum's care.

Mum is very happy here and doesn't have any problems.

A welcoming and friendly home. All the staff are kind and caring. The manager has an open door policy and is very supportive. The nurses and carers are very competent and treated my mother with respect and dignity. The team leader, activities coordinator, administrator, kitchen, laundry and domestic staff do an amazing job, I cannot thank them enough. They are a great team. I would recommend Romford Grange without hesitation.

The staff were always kind to my mum she could sometimes be quite difficult, I had no concerns about her well being Whilst in Romford Grange Care Home.

I have to admit I was worried when I realised we could no longer look after mum at home. With all the bad publicity which surrounds care homes, I went in search of one with trepidation. As soon as I walked into the Grange, I knew this was the one. And I was not disappointed. The manager and staff were very approachable and soon got to know us all by name. My dad visited mum nearly every day and was able to eat his meals with her. He sometimes needed looking after too and the staff were wonderful with him. Mum was not the easiest patient, but the staff were kind and caring. If we had a concern - and we did sometimes - the manager was always available to listen and did his best to rectify any problems. It took time to get to understand each other, but we got there and the care that mum received was wonderful. We could visit any time any day. I saw care being given to others too which was lovely. If you are worried about your loved ones going into the Grange, don't be!