Stamford Care Home

21 Watermill Lane, Edmonton, London N18 1SH
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9.5 78 Reviews
  • Stamford Care Home, London
At Stamford, the team are trained in nursing and residential care, dementia care, palliative, post operative convalescence and respite care. They are also experienced in tailoring support for adults with challenging behaviour, including for younger adults with a physical disability. Advanced bookings are available.

Spacious bedrooms and living areas are ideal for residents with a disability, en-suite and decorated to achieve a relaxing atmosphere. There are call systems and TV points in bedrooms which clients are welcome to personalise.

Diet is assessed shortly after arrival and meals are made from freshly-sourced produce. There are hot and cold alternatives available and a choice of dining with other residents or in the privacy of bedrooms.

There is a real sense of community at Stamford. Games, reminiscence sessions and trips to the parks are included in a varied activities programme, with the home committed to supporting personal interests.

Follow the home on Facebook to find out more about the great things that go on day to day. Search Bupa UK Stamford Care Home.
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Care Provided by Stamford Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1115 – £1115
  • Self-Funded Nursing Care: £1350 – £1350
  • Self-Funded Nursing Dementia Care: £1400 – £1400
  • RESPITE Self-Funded Residential Care: £1225 – £1225
  • RESPITE Self-Funded Nursing Care: £1485 – £1485
  • RESPITE Self-Funded Nursing Dementia Care: £1540 – £1540

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

These prices are only a guideline, please contact Stamford Care Home to find out the exact price for your requirements.

Contact Stamford Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Stamford Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Joyce Chisanga (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (90)

Visiting

  • We’re next to the North Middlesex University Hospital and less than a mile walk from Silver Street Station, with services running from Central London, Enfield Town and Cheshunt.

Parking

  • On-site parking available.

Stamford Care Home Reviews (78)

9.5

Stamford Care Home has a Review Score of 9.5 (9.455) out of 10, based on 26 reviews in the last 2 years.
Over all time Stamford Care Home has 78 reviews.

Overall Experience
  • 47
  • 28
  • 3
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Date Published
  • 78
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Reviewer Connection to Stamford Care Home
  • 26
  • 18
  • 11
  • 5
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  • 3
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  • 2
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Total of 78, showing 61-78
Review from Stanley M (Resident) published on 10 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am well looked after and been well fed. Take me out and I wish my wife was here to see how good I am looking.
Reply from Gabriella Mills, Customer Adviser at Stamford Care HomeThank you for your review of Stamford Care Home, we are pleased to hear that you are being well cared for. We appreciate your comments on the home and care you are receiving and will share this with the care homes manager. The Bupa Customer Care Team.
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Review from Brian C (Son of Resident) published on 10 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident since March 2018. The staff are very helpful in all matters. My father has lost his mobility due to an extensive stay in hospital and unfortunately, the staff at the home are unable to assist. He is only moved by hoist, which isn't helping him to regain strength. He has
private physio but I would like the staff to assist him rather than continual hoist. I appreciate the home's policy. I cannot fault the care home at all.
Reply from Gabriella Mills, Customer Adviser at Stamford Care HomeThank you for your review of Stamford Care Home, we are pleased to hear the staff are being helpful and that you are happy with the care. We appreciate all your feedback and will share this with the homes manager to help continually improve their service. The Bupa Customer Care Team.
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Review from G H (Son of Resident) published on 21 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mostly good experience for my mother and us. You could have more staff to help as sometimes short staffed.
More specialist help required I.e cutting toenails (has been over 3 months) and teeth when required is drawn out.
Reply from Gabriella Mills, Customer Adviser at Stamford Care HomeThank you for your review of the care home, we are pleased to hear that you have had good experiences here. All of your comments are important to us and we will share your feedback with the care home's manager, to help them continually improve their service. The Bupa Customer Care Team.
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Review from Mary D (Wife of Resident) published on 13 April 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Overall, a good experience so far. Staff need to be more friendlier and welcoming. Personal cleanliness could be improved. Male patients need to be shaved and mobility enhanced. Needs more interaction between staff and resident.
Reply from Jayne Duck, Customer Services Administrator at Stamford Care HomeThank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.
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Review from Ismi D (Daughter of Resident) published on 10 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been here for nearly two years, he is settled and looks happy.


The staff are always accommodating to our requests and take note of the situations that need addressing.

Reply from Jayne Duck, Customer Services Administrator at Stamford Care HomeThank you for your review and kind words. I'm so pleased to hear that your farther is settled and happy in our care.
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Review from C S (Son of Resident) published on 16 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I visit Dad I find this home very clean and tidy and the staff are always friendly. He always seems happy.
Reply from Jayne Duck, customer services administrator at Stamford Care HomeThank you for your review and kind words. I'm so pleased to hear that your dad is happy in our care.
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Review from Jacqui G (Daughter of Resident) published on 27 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is clean and inviting, the staff are caring, knowledgeable, respectful and aware of resident and family needs. I would like to thank all the staff who supported my dad and his family through a hard time. Our dad lost his fight to live with people who cared - our special thanks go out to one
member of staff who found time to explain how dad was on a daily basis.
Big thank you goes out to the staff of OAKWOOD WARD from his family.
Reply from Jayne Duck, Customer services administrator at Stamford Care HomeSo sorry to hear of your loss, please accept our condolences. Thank you for your review and kind words. It is so nice to hear how well cared for your dad was while in our care.
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Review from Alice M (Wife of Resident) published on 25 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are friendly, polite and respectful, which includes the managers, nurses carers, reception and caterers, however, the ratio of staff to residents needs to be increased.
The selection of food is balanced and varied, however, I would prefer water or milk for refreshment instead of juice daily.
The care home smells fresher than in the past, and the dining and living areas are clean, bright and homely. Overall, I am happy with the care provided for my husband.
Reply from Simone Berkeley, Customer Service Advisor at Stamford Care HomeThank you for your review, we appreciate your feedback. Your comments are extremely important, We will discuss your feedback with the home’s manager to help them continually improve their service.

The Bupa Customer Care Team.
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Review from C K (Daughter of Resident) published on 18 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I walk into the care home I'm always greeted with a smile.
The office staff will always answer any questions and will point me in another direction if need be.
All the carers are very courteous and polite. The caring is always the same whether they are busy or what.
Reply from Simone Berkeley, Customer Service Advisor at Stamford Care HomeThank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.

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Review from Connie D (Sister of Resident) published on 18 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister received excellent care and was very happy in Stamford Care Home. Thank you so much.
Reply from Simone Berkeley, Customer Service Advisor at Stamford Care HomeThank you for your review, we appreciate your feedback. We are pleased to hear about the service your sister received and appreciate your comments about our home and will share your comments with the home’s manager.

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Review from Rosemary D (Daughter of Resident) published on 18 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has moved here from another home in February last year. She is much happier here "so much to do", she said. Stamford Care Home is a vast improvement on the previous home in my opinion. The staff are cheerful and welcoming when I visit, but everyone is most kind. Very good facilities well kept
and very clean. Reception staff are very knowledgeable and understandable when discussing various points. All in all, a very well run care home. Many thanks.
Reply from Simone Berkeley, Customer Service Advisor at Stamford Care HomeThank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and that your mother is happy at the home, we appreciate your comments about our home and will share your comments with the home’s manager.

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Review from Alice C (Resident) published on 5 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It was a pleasant trip to Enfield Town with the activities team.
It's comfortable and staff are good.
Reply from Emily Wilson, Customer Service Administrator at Stamford Care HomeThank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
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Review from Maria P (Daughter of Resident) published on 5 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff, office and nursing are very helpful, efficient and friendly.
Reply from Emily Wilson, Customer Service Administrator at Stamford Care HomeThank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
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Review from Alan P (Resident) published on 31 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are excellent and are helpful and constructive and considering the work they have to do, they always have a cheery smile for all.
One doesn't find many care homes with such a relaxed and helpful staff.
The care is excellent and the food likewise.
All in all an excellent facility.
Reply from Jamie Barrett, National Development Manager at Stamford Care HomeThank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
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Review from I D (Daughter of Resident) published on 30 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I come I always see staff happy, smiley and always willing to help.
Reply from Jamie, National Development Manager at Stamford Care HomeThank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.
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Review from Audrey W (Resident) published on 30 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Homely, welcoming, food more than good. All rooms have a television. Staff are wonderful.
Reply from Jamie, National Development Manager at Stamford Care HomeThank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.
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Review from Sharon L (Daughter of Resident) published on 28 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum has been at Stamford my worries have decreased 100%. I have seen my mum become the person she once was; happy, bubbly, smiling, content and socialising. When my mum's happy, I'm happy.
Stamford have been amazing, supportive, helpful, kind, caring and always there to assist my mum and family.
The care mum gets here is amazing. Without them, life would have been awful. They have saved my sanity, taken away my stress and made mum happy.
Reply from Jamie, National Development Manager at Stamford Care HomeThank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
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Review from M C (Sister of Resident) published on 28 November 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
Stamford is a very caring nursing home but I wish that more stimulation could be provided for the residents. They do offer some sessions but in my view, there should be many more. For example, music is very popular and there should be sessions at least twice if not 3 times a week.
Reply from Rose Pickering, Customer Service Administrator at Stamford Care HomeThank you for your review. Your comments are extremely important to us and our residents’ health and well-being is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service. The Bupa Customer Care Team.
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Current Review Score: 9.5 (9.455)

Overview of Review Score

The Review Score of 9.5 (9.455) out of 10 for Stamford Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.455 for Stamford Care Home is calculated as follows: ( (163 Excellents x 5) + (122 Goods x 4) + (23 Satisfactorys x 3) ) ÷ 308 Ratings = 4.455
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Stamford Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Jun 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 30 Dec 2025

Stamford is aurpose-built home that has been carefully designed to support residents with a wide range of care needs. That includes nursing care for those living with dementia, as well as support for people with a physical or learning disability.

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Awards / Recognitions (7)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stamford Care Home to verify any information. View our terms and conditions. Stamford Care Home has an Enhanced Service - more info.