Summerdale Court Care Home

73 Butchers Road, Newham, London E16 1PH
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7.4 51 Reviews
  • Summerdale Court Care Home, London
Summerdale Court Care Home, located in Canning Town, provides residential, nursing and dementia care.

Inside the home there are 112 bedrooms, each designed to offer residents comfortable living with their privacy always maintained. Residents are welcome to bring their own belongings with them to help them to settle in and personalise their rooms. There are also plenty of spaces to relax and socialise inside the home, as well as garden areas to enjoy during the warmer months. An in-house chef prepares nutritious meals each day and works hard to offer variety throughout the seasons.

Care is provided by a team of experienced and compassionate care professionals. They offer 24 hour care that priorities dignity and respect, always following a carefully designed care plan specifically tailored to each individual's needs.

With an open door policy, the home welcomes visits from loved ones at any time.

There are planned activities daily.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 116 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1700
  • Self-Funded Residential Dementia Care: £1400 – £1700
  • Self-Funded Nursing Care: £1400 – £1700
  • Self-Funded Nursing Dementia Care: £1400 – £1700
  • RESPITE Self-Funded Residential Care: £1400 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1700
  • RESPITE Self-Funded Nursing Care: £1400 – £1700
  • RESPITE Self-Funded Nursing Dementia Care: £1400 – £1698

An assessment would be completed to determine the weekly cost

These prices are only a guideline, please contact Summerdale Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Caroline Murphy (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (112)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (11)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Summerdale Court Care Home Reviews (51)

7.4

Summerdale Court Care Home has a Review Score of 7.4 (7.405) out of 10, based on 3 reviews in the last 2 years.
Over all time Summerdale Court Care Home has 51 reviews.

Overall Experience
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Reviewer Connection to Summerdale Court Care Home
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Total of 51, showing 1-20
Review from Manjeet S (Sister-in-law of Resident) published on 9 January 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The resident is very vulnerable, not able to ring for assistance. Not able to eat or swallow properly or speak. Since their return from the hospital, mouth care has been good and regular. However, care staff knowing the vulnerability of the resident are not checking on her personal hygiene even when
informed of soiling by relatives. We feel she needs to be observed on a regular basis (every 1 to 2 hours). The family feel that they should have had access to some daily notes on progress. We had to request an update.
Reply from Nalini Sooben, Home Manager at Summerdale Court Care Home

First of all, I would like to convey our deepest condolences to all the family.
The resident came to us with a very poor prognosis We referred her to many health specialists and did our best for her. Her care notes were always available on demand and due to the law governing GDPR, we could only give it to the nominated member of the family. Our apologies if you feel that the care was not to your expectation. Other members of the family have always been grateful for the care we have provided and even thanked our team members who attended the funeral on the 2nd of January 2024.

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Review from Rita F (Partner of Resident) published on 15 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Summerdale Court Care Home is very hospitable for the care of family and loved ones. I really do appreciate the service that is provided to my partner. The staff and management are very professional, respectful and supportive to myself and my partner. My partner's health has improved since is here in
the care of Summerdale Court Care Home's team.
Reply from Nalini Sooben, Home Manager at Summerdale Court Care Home

I would like to thank you for taking the time to submit this review.
The whole team is very appreciative of such positive feedback.
We will work hard towards keeping our high standards.

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Review from S H (Niece of Resident) published on 12 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall we have had a pleasant experience in the home so far. The staff have been lovely and helpful and have exceeded our expectations. Prior to entering the home, we had doubts about the level of care and safety that would be provided, however, we were proven wrong once entering the home and we are
very satisfied with the care and facilities here.
Reply from Nalini Sooben, Home Manager at Summerdale Court Care Home

I would like to thank you for this lovely review which I will share with my team.
We are so grateful for the positive comments and can assure you that we will carry on providing excellent care at the home.

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Review from Rose B (Wife of Resident) published on 2 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely and clean, great atmosphere.
Everybody is so friendly - like home-from-home.
Reply from Nalini Sooben, Home Manager at Summerdale Court Care Home

Thank you for taking the time to send this positive review.
This has been shared with all the team, and they greatly appreciate this feedback.
We will carry on doing the best for our residents.

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Review from Kim E (Niece of Resident) published on 2 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The place is like on big happy family.
Treat everyone (visitors) with compassion and dignity.
The activities are outstanding.
You feel the caring, loving stimulation as soon as you walk through reception.
Reply from Nalini Nelly Sooben, Home Manager at Summerdale Court Care Home

Thank you for taking the time to submit this positive review.
I have shared it with the team, and it has greatly boosted their morale.
Our promise to you is that we will carry on going the extra mile to enhance the experience of our residents.

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Review from Carmen S (Daughter of Resident) published on 2 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved to Summerdale Court in March 2022. There were teething problems initially due to the change of ownership. The care home has improved, and there are improvements currently going on, but I am happy with the service and care my mother receives. The entertainment is brilliant for the residents.
Looking forward to the new year for Mum.
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Review from B G (Sister of Resident) published on 1 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
At this present moment in time, we are pleased with the care that my sister is receiving in the care home. Carers and cleanliness are good (could do with more staff). Communication could be a bit better.
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Review from Sidney S (Son of Resident) published on 30 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clean environment. The staff are friendly and helpful. It's a very peaceful and relaxed environment.
Reply from Olivia Shields, Marketing Assistant at Summerdale Court Care Home

Thank you, Sidney, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one.

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Review from Brenda G (Sister of Resident) published on 30 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find it very acceptable at this moment in time.
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Review from Michael M (Son of Resident) published on 15 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Summerdale Court Care Home is a warm, welcoming and friendly environment with a team of hardworking, helpful and happy staff, always smiling. An exceptional, absolute superlative nursing home! Mannery and smart management approach, high standards of cleanliness. A turkey hidden gem for the elderly in
the area.
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Review from V G (Cousin of Resident) published on 11 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My cousin moved here three weeks ago, and he has settled in very well. He really likes it here and says that he is very happy here. The staff are very polite and treat him with respect and dignity. I have also noticed the above while I visit weekly.
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Review from June W (Resident) assisted by family/friend published on 15 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Extremely friend, approachable staff and a very clean, pleasant environment.
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Review from B G (Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From day one, I was given a five-grade welcome as a five-star hotel and my family. The management, the carers, nurses; I've been treated with respect from the kitchen to domestic.
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Review from A W (Daughter of Resident) published on 3 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very clean environment.
Staff very friendly, approachable and helpful.
Activities sound great fun.
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Review from J S (Daughter of Resident) published on 18 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother always tells me she is very well looked after and seems happy.
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Review from A R (Niece of Resident) published on 18 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kind, caring and very welcoming.
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Review from John J (Brother of Resident) published on 18 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff remain very supportive and caring. I am very happy my sister is in a caring and comfortable environment.
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Review from Tony S (Son-in-law of Resident) published on 28 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment you arrive, there is a warm welcome from the reception/admin staff. I feel reassured that my mother-in-law is safe and being cared for to a high degree. Talking to staff, it is clear they all have the highest respect for an excellent manager. The activities staff do a great job to keep
the residents entertained. Thank you all for your hard work and commitment.
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Review from Deborah S (Niece of Resident) published on 27 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Pleasant visits after a long time away due to Covid restrictions. Aunty was clean and fresh. Looking well, and I was so happy to be able to hold her hand. It means so much to have contact visits.
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Review from D S (Son of Resident) published on 26 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
First time of visiting, all good so far.
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Current Review Score: 7.4 (7.405)

Overview of Review Score

The Review Score of 7.4 (7.405) out of 10 for Summerdale Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.2 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.194 for Summerdale Court Care Home is calculated as follows: ( (17 Excellents x 5) + (5 Goods x 4) + (7 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 31 Ratings = 4.194
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.211 Points relating to the number of positive Reviews for Summerdale Court Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 116 registered maximum number of service users is 23.2. 2 Positive Reviews ÷ 23.2 = 0.086
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Aug 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Summerdale Court Care Home

What types of Care is Summerdale Court Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Summerdale Court Care Home have?

There are 112 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Summerdale Court Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Summerdale Court Care Home to the centre of London?

7.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Summerdale Court Care Home to verify any information. View our terms and conditions. Summerdale Court Care Home has an Enhanced Service - more info.