Sycamore Lodge

1 Edgecote Close, Acton, London W3 8PH
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7.1 22 Reviews
  • Sycamore Lodge, London
Sycamore Lodge is a purpose-built care home arranged on three floors. The home has a beautiful garden and each resident has their own bedroom with en-suite facilities.

The rooms are arranged into three streets of 15 and two streets of 16, each with its own communal facilities including a dining room, kitchen, lounge and activities room.

All residents at the home are encouraged to socialise and get to know each other to form lasting and positive relationships as well as taking part in the wide range of activities to learn new skills and continue pursuing interests and hobbies.

Care provided at Sycamore Lodge includes dementia care, respite care, convalescent care palliative care and more.
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Care Provided by Sycamore Lodge

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 77 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Sycamore Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Sycamore Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Nelson Bandason (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (77)
  • Single Rooms with Ensuite Wet Room (77)

Sycamore Lodge Reviews (22)

7.1

Sycamore Lodge has a Review Score of 7.1 (7.106) out of 10, based on 5 reviews in the last 2 years.
Over all time Sycamore Lodge has 22 reviews.

Overall Experience
  • 16
  • 3
  • 2
  • 1
  • 0
Date Published
  • 22
  • 2
  • 2
  • 5
  • 17
Reviewer Connection to Sycamore Lodge
  • 5
  • 5
  • 4
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from Floriane M (Granddaughter of Resident) published on 18 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, my experience when visiting Sycamore Lodge has been very positive when visiting my grandmother. The staff are always welcoming, professional and helpful. The environment is always clean, and my grandmother is well cared for. Thank you all for your hard work and dedication - keep up the amazing
work you are doing; it is most appreciated.
Reply from Rahi Joshi, Marketing Associate at Sycamore LodgeHello, Floriane.
We appreciate your time to share your experience. Our top priority is the well-being of our residents. Thank you for your kind words; your message has been forwarded to the team. Best wishes.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J T (Sister of Resident) published on 23 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is my first time visiting my brother and the staff here are so welcoming and caring.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 7.1 (7.106)

Overview of Review Score

The Review Score of 7.1 (7.106) out of 10 for Sycamore Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 3.7 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.4 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.661 for Sycamore Lodge is calculated as follows: ( (13 Excellents x 5) + (20 Goods x 4) + (19 Satisfactorys x 3) + (7 Poors x 2) ) ÷ 59 Ratings = 3.661
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.445 Points relating to the number of positive Reviews for Sycamore Lodge is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 registered maximum number of service users is 15.4. 3 Positive Reviews ÷ 15.4 = 0.195
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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