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- Willow Lodge Nursing Home







The Willow Lodge philosophy is to promote independence, privacy and dignity within a therapeutic environment.
Give a loved one the care and support they deserve with this CQC registered nursing home. A member of the Nursing Home Association, professionals ensure high standards at all times and maintain a homely and caring atmosphere. The team have many years' experience caring for clients with mental health needs and provide around the clock care...
Care Provided by Willow Lodge Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Willow Lodge Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Heatherwood Nursing Home Ltd
- Private Owned
Person in charge
- Malgorzata Kanarkowska (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages from 40 to 100
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 1
Room Information
- Single Rooms (28)
- Single Rooms with ensuite Wet Room (10)
Visiting
- Willow Lodge has flexible with visiting hours, as it's important that families and loved ones, should always have the opportunity to be together.
Parking
- There is plenty of parking the homes dedicated parking at the front of the home to accommodate over 10 vehicles.
Willow Lodge Nursing Home Reviews (30)
Willow Lodge Nursing Home has a Review Score of 9.2 (9.153) out of 10, based on 6 reviews in the last 2 years.
Over all time Willow Lodge Nursing Home has 30 reviews.
My father has been at Willow Lodge since May 2014, so just over 4 years as I write this review. He came to Willow Lodge at the age of 82 suffering from dementia with Lewy Bodies. In the early years, I was able to take him out regularly as he was still very mobile and lucid. I visited him most days and so I knew he was content and settled. New owners took over a while back and I was worried at first as there were lots of changes but I can honestly say that the manager and her team are absolutely amazing. The staff make this place. It may not be the Ritz inside but I cannot fault the care. Unfortunately, my father's health has recently deteriorated but I am so grateful as to the way the staff treat and care for him.
Thank you most kindly for those touching and kind remarks, certainly I shall be passing these onto the team. It's the team that makes Willow Lodge great for everyone, residents and families alike. Once again, thank you!!!.
She is clearly very comfortable, both physically and emotionally due to her needs being met regularly and very quickly, if necessary by all staff.
She is sure this is her own home, which shows how settled she is and how well she is being treated. She always said she would never go into a nursing home but loved it at Willow Lodge.
It's been a great atmosphere visiting Willow Lodge.
A member of staff is always on hand in the day room to tend to the residents.
We are always made to feel welcome whichever day or time we visit.
My mother-in-law seems very happy there.
We pride ourselves on the care that we give, and it's an honour for all the staff when this is acknowledged.
It's our privilege to care for your mother-in-law and I will...
Willow Lodge is a very friendly and caring place. My mother has settled in quite well and all the staff give the residents the care and support that they need.
We pride ourselves on the care that we give, and it's an honour for all the staff when this is acknowledged.
It's our privilege to care for your mother and I will certainly be passing on these compliments to all the staff at Willow Lodge Nursing Home - Cheam Village.
It is very sad when an elderly person has to come into a home like this but without this care, my mother would have no life and neither would I. The staff are all very attentive and caring. My mother seems to enjoy the food. Due to her illness, my mother is not very agreeable, it makes a visit difficult but I feel she is better when I'm not there.
We pride ourselves on the care that we give and it's an honour for all the staff when this is acknowledged.
It's our privilege to care for your mother and I will certainly be passing on these compliments to all the staff at Willow Lodge Nursing Home - Cheam Village.
Although not what she would have asked for, mum seems very happy and content at Willow Lodge. The staff are very friendly, helpful and attentive.
We pride ourselves on the care that we give, and it's an honour for all the staff when this is acknowledged.
It's our privilege to care for your mother and I will certainly be passing on these compliments to all the staff at Willow Lodge Nursing Home - Cheam Village.
My mother is well looked after at Willow Lodge and our family feel safe trusting her day to day care to them. In particular, we have appreciated the effort of the staff in inviting us to summer and Christmas parties, the entertainment and refreshments. As a family, we are grateful to be able to bring our dog in to visit my mother as it means a lot to her.
Upon walking through the front door the staff are always on hand to provide a warm welcome. They are always aware of where the resident (Grandad) is and are happy to lead us to them, and provide chairs, tea and biscuits! All staff are interactive and friendly towards us, the visitors and the residents.
We pride ourselves on the care that we give, and it's an honour for all the staff when this is acknowledged.
It's our privilege to care for your Grandfather and I will...
I visit my wife three times a week she is registered blind with dementia and cannot walk. I am 90 and she is 88 and has been in the home now for three years. I cannot fault the care and attention given to my wife or myself when I visit she also has her own bedroom.
We pride ourselves on the care that we give, and it's an honour for all the staff when this is acknowledged.
It's our privilege to care for your Wife, and I will certainly be passing on these compliments to all the staff at Willow Lodge Nursing Home Cheam Village.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 March 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Willow Lodge Nursing Home.
There are no upcoming events for Willow Lodge Nursing Home.
Awards / Recognitions (5)
- 01 Sep 2017Recipient: Willow Lodge Nursing Home
- 03 Jul 2017Recipient: Willow Lodge Nursing Home
- 01 May 2017Recipient: Willow Lodge Nursing Home
Accreditations
There are no accreditations posted yet for Willow Lodge Nursing Home.
Meet the Team (0)
There are no Team Members posted yet.
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