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Willow Lodge Nursing Home

59 Burdon Lane, Cheam Village, Sutton, London SM2 7BY
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Willow Lodge Nursing Home, Sutton
Willow Lodge Nursing Home, Sutton
Willow Lodge Nursing Home, Sutton

The Willow Lodge philosophy is to promote independence, privacy and dignity within a therapeutic environment.

Give a loved one the care and support they deserve with this CQC registered nursing home. A member of the Nursing Home Association, professionals ensure high standards at all times and maintain a homely and caring atmosphere. The team have many years' experience caring for clients with mental health needs and provide around the clock care...  

Care Provided by Willow Lodge Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Willow Lodge Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Malgorzata Kanarkowska (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages from 40 to 100

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 1

Room Information

  • Single Rooms (28)
  • Single Rooms with ensuite Wet Room (10)

Visiting

  • Willow Lodge has flexible with visiting hours, as it's important that families and loved ones, should always have the opportunity to be together.

Parking

  • There is plenty of parking the homes dedicated parking at the front of the home to accommodate over 10 vehicles.

Willow Lodge Nursing Home Reviews (30)

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9.2

Willow Lodge Nursing Home has a Review Score of 9.2 (9.153) out of 10, based on 6 reviews in the last 2 years. Over all time Willow Lodge Nursing Home has 30 reviews.

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Review from Karen S (Daughter of Resident) published on 24 July 2018 Submitted via Website
Overall Experience

My father has been at Willow Lodge since May 2014, so just over 4 years as I write this review. He came to Willow Lodge at the age of 82 suffering from dementia with Lewy Bodies. In the early years, I was able to take him out regularly as he was still very mobile and lucid. I visited him most days and so I knew he was content and settled. New owners took over a while back and I was worried at first as there were lots of changes but I can honestly say that the manager and her team are absolutely amazing. The staff make this place. It may not be the Ritz inside but I cannot fault the care. Unfortunately, my father's health has recently deteriorated but I am so grateful as to the way the staff treat and care for him.

Reply from Gosia Kanarkowska, Manager at Willow Lodge Nursing Home

Thank you most kindly for those touching and kind remarks, certainly I shall be passing these onto the team. It's the team that makes Willow Lodge great for everyone, residents and families alike. Once again, thank you!!!.

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Review from Margaret J (Daughter of Resident) published on 23 July 2018 Submitted via Postal Card
Overall Experience
My mother's standard of care is excellent in all ways, personal hygiene, toileting, meals, personal space (bedroom with wardrobe and bedside table as well as washbasin), comfortable armchair in the lounge and TV to watch.
She is clearly very comfortable, both physically and emotionally due to her needs being met regularly and very quickly, if necessary by all staff.

She is sure this is her own home, which shows how settled she is and how well she is being treated. She always said she would never go into a nursing home but loved it at Willow Lodge.

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Review from Anthony O (Regular Volunteer) published on 28 May 2018 Submitted via Postal Card
Overall Experience
I am a pastor of a local church in Cheam. Our church visits the home every Saturday afternoon to sing to them (residents) for 45 minutes.

It's been a great atmosphere visiting Willow Lodge.

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Review from E H (Daughter-in-law of Resident) published on 9 April 2018 Submitted via Postal Card
Overall Experience
Whenever we visit, my mother-in-law always looks clean and cared for.
A member of staff is always on hand in the day room to tend to the residents.
We are always made to feel welcome whichever day or time we visit.

My mother-in-law seems very happy there.

Reply from Malgorzata Kanarkowska, Manager at Willow Lodge Nursing Home
Thank you for taking the time to share your experience of Willow Lodge Nursing Home - Cheam Village and its quality of care.
We pride ourselves on the care that we give, and it's an honour for all the staff when this is acknowledged.

It's our privilege to care for your mother-in-law and I will...  

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Review from Clive W (Son of Resident) published on 9 April 2018 Submitted via Postal Card
Overall Experience

Willow Lodge is a very friendly and caring place. My mother has settled in quite well and all the staff give the residents the care and support that they need.

Reply from Malgorzata Kanarkowska, Manager at Willow Lodge Nursing Home
Thank you for taking the time to share your experience of Willow Lodge Nursing Home - Cheam Village and its quality of care.
We pride ourselves on the care that we give, and it's an honour for all the staff when this is acknowledged.

It's our privilege to care for your mother and I will certainly be passing on these compliments to all the staff at Willow Lodge Nursing Home - Cheam Village.

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Review from J P (Daughter of Resident) published on 9 April 2018 Submitted via Postal Card
Overall Experience

It is very sad when an elderly person has to come into a home like this but without this care, my mother would have no life and neither would I. The staff are all very attentive and caring. My mother seems to enjoy the food. Due to her illness, my mother is not very agreeable, it makes a visit difficult but I feel she is better when I'm not there.

Reply from Malgorzata Kanarkowska, Manager at Willow Lodge Nursing Home
Thank you for taking the time to share your experience of Willow Lodge Nursing Home - Cheam Village and its quality of care.
We pride ourselves on the care that we give and it's an honour for all the staff when this is acknowledged.

It's our privilege to care for your mother and I will certainly be passing on these compliments to all the staff at Willow Lodge Nursing Home - Cheam Village.

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Treated with Dignity
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Review from Susan D (Daughter of Resident) published on 9 April 2018 Submitted via Postal Card
Overall Experience

Although not what she would have asked for, mum seems very happy and content at Willow Lodge. The staff are very friendly, helpful and attentive.

Reply from Malgorzata Kanarkowska, Manager at Willow Lodge Nursing Home
Thank you for taking the time to share your experience of Willow Lodge Nursing Home - Cheam Village and its quality of care.
We pride ourselves on the care that we give, and it's an honour for all the staff when this is acknowledged.

It's our privilege to care for your mother and I will certainly be passing on these compliments to all the staff at Willow Lodge Nursing Home - Cheam Village.

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Cleanliness
Treated with Dignity
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Review from D E (Daughter of Resident) published on 3 April 2018 Submitted via Postal Card
Overall Experience

My mother is well looked after at Willow Lodge and our family feel safe trusting her day to day care to them. In particular, we have appreciated the effort of the staff in inviting us to summer and Christmas parties, the entertainment and refreshments. As a family, we are grateful to be able to bring our dog in to visit my mother as it means a lot to her.

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Review from Mark S (Grandson of Resident) published on 12 March 2018 Submitted via Postal Card
Overall Experience

Upon walking through the front door the staff are always on hand to provide a warm welcome. They are always aware of where the resident (Grandad) is and are happy to lead us to them, and provide chairs, tea and biscuits! All staff are interactive and friendly towards us, the visitors and the residents.

Reply from Gosia Kanarkowska, Manager at Willow Lodge Nursing Home
Thank you for taking the time to share your experience of Willow Lodge Nursing Home - Cheam Village and its quality of care.
We pride ourselves on the care that we give, and it's an honour for all the staff when this is acknowledged.

It's our privilege to care for your Grandfather and I will...  

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Review from Peter F (Husband of Resident) published on 28 February 2018 Submitted via Postal Card
Overall Experience

I visit my wife three times a week she is registered blind with dementia and cannot walk. I am 90 and she is 88 and has been in the home now for three years. I cannot fault the care and attention given to my wife or myself when I visit she also has her own bedroom.

Reply from Gosia Kanarkowska, Manager at Willow Lodge Nursing Home
Thank you for taking the time to share your experience of Willow Lodge Nursing Home - Cheam Village and its quality of care.
We pride ourselves on the care that we give, and it's an honour for all the staff when this is acknowledged.

It's our privilege to care for your Wife, and I will certainly be passing on these compliments to all the staff at Willow Lodge Nursing Home Cheam Village.

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Treated with Dignity
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 March 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (0) & Events (0)

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Awards / Recognitions (5)

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