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- Woodlands Total Care Nursing Home







Woodlands Total Care Nursing Home has built up a healthy level of respect in the local community since first offering professional packages in 1992.
The general welfare and happiness of residents is central to care delivery, with carers keeping up with changing needs and respecting emotional and spiritual needs.
A multi-cultural home, Woodlands respects a range of dietary requirements, and religious and cultural occasions.
Care Provided by Woodlands Total Care Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 30 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our standard fees cover accommodation, meals, personal care, and 24-hour support from trained staff.
Certain services are not included in the standard fees, such as:
Hairdressing
Podiatry (foot care)
Private medical or therapy services. This overview is provided for general informational purposes. Exact fees and services should be confirmed with the Home Manager before admission.
The price(s) shown are provided by the care home. Contact Woodlands Total Care Nursing Home for full pricing details and T&Cs.
Contact Woodlands Total Care Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Abbey Total Care Group Ltd
- Private Owned
Person in charge
- Remya Gopalakrishnan (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (30)
Visiting
- Visiting is allowed during the day, the home follow protected meal times (please speak to HM for more details )
Parking
- Got parking facility on back of the building.
Woodlands Total Care Nursing Home Reviews (34)
Woodlands Total Care Nursing Home has a Review Score of 9.7 (9.670) out of 10, based on 17 reviews in the last 2 years.
Over all time Woodlands Total Care Nursing Home has 34 reviews.
The staff were so kind and caring to my dad. They were happy for him to be there, and he was equally happy to be with them. My dad wasn't just in good hands, he was with people who were like family. I am truly grateful to the team for all their support. God bless you all.
Dear Greg, Thank you so much for your kind and heartfelt words. It truly means a lot to the whole team.
We are very pleased to hear that your dad felt happy, comfortable, and cared for during his time with us.
Your appreciation will be shared with the team, and please know that we all miss...
From the manager and nurses to the carers, chefs, and cleaners, the entire team was outstanding. Though it is a large home, they provided dedicated, individual attention to my father, making him feel like part of the family rather than just a resident.
I was incredibly nervous to leave him, but their warmth and professionalism immediately put us both at ease. They are a credit to the care profession. I highly recommend Woodlands to anyone seeking a compassionate and welcoming environment for their loved ones
Even though it's a large care home, they don't treat people like numbers. I'd highlight that their individual dedication is rare; they manage to provide a personalized, "family" atmosphere despite the size of the building.
I am forever grateful.
Dear Maggie, Thank you so much for taking the time to share such a thoughtful and heartfelt review. We are truly grateful for your kind words and for trusting Woodlands Nursing Home to support your father during what we understand was a very stressful and important time for you and your family....
Very happy, and well look after my mum. Keeping place nice and clean. Staff in nursing home very friendly. Food is lovely giving different food every day. Hope they keep it up as stander. Wish woodland nursing home all best and good luck.
Thank you so much for your kind and encouraging feedback. We are delighted to hear that your mum is well cared for and that you are happy with the cleanliness, our friendly staff, and the variety of food provided. Your appreciation means a great deal to our whole team and motivates us to maintain our high standards. Thank you for your good wishes and continued support.
Excellent all round except, lounge is cold starke like a hospital waiting room, therefore do not like to ever use. Food is always spicey/curry/asian flavoured even when its not suppossed to be. I can not eat it. Alternative is not offered. My partner keeps me in constant supply of rice pudding pots 1 or 2 everyday along with other food. If it wasn't for this I would be left to go hungery most days.
Thank you for sharing your feedback. We value the time you and your partner took to express your views and appreciate the 2.5 years you have been with us. Your feedback is very important to us, and we are grateful you have raised these concerns so we can address them. We would welcome the...
Fantastic care from very professional and friendly staff. My husbands needs are always met and nothing is too much trouble. Can leave the home with complete peace of mind that my husband is being taken care of the way he would want.
Dear L' ,Thank you for your valuable feedback about our service. We are very happy to hear that you are satisfied and pleased with the care provided. I will pass this on to our team.
My mother has been in Woodlands Nursing Home since June 2025 and has been looked after to a very high standard. Room is nice and large, with a comfortable bed and a large and state of the art TV.
Staff are very friendly, professional and empathetic. Care facilities are excellent and are happy to assist any way possible. Food is good. Entertainment on a daily basis and for festivities is enjoyable.
Dear Robin B ,Thank you for your kind words about the care and facilities we provide. We are very pleased to hear that mum and you as a family - are enjoying her stay with us. Your feedback means a lot to our team.
My mother in law was in Woodlands for 18 months until she passed away. My husband and myself could not have wished for better care and kindness to her all the time she was there. The carers were so patient with her, kept her spotlessly clean did drawing with her even one day painted her nails for her what she was thrilled with, kept us up to date with all her medication and change of treatment. I will never be able to thank them enough, also made it so much easier for us knowing she was well looked after and happy. Thank you.
Thank you sincerely for sharing such kind words at what we know must be a difficult time. It means a great deal to us to hear that your mother-in-law was cared for with patience, dignity, and kindness, and that she found joy in the little things while with us. We are truly grateful for your trust and comforted to know we could support both her and your family during her time at Woodlands.
My friend has been in the nursing home since 2022. We were visiting her often. The nursing home is providing excellent care to my friend. And they welcome us with great respect and all the staff and management do a wonderful job. They look after my friend as a member of their family. The home is very clean and no smell anywhere. The nursing home is like our own house. Thank you Woodlands.
Hi Rosy, thank you for your valuable feedback, good to hear that you are satisfied with the service.
The staff were extremely kind and caring for my mum at the end of her life. They were always kind and courteous whenever I visited and always welcomed me with a smile. I could not have hoped for a better place for my mum to end her life.
I'm very pleased to hear that you are happy with the care and support Mum is receiving with us. I will pass your feedback along to my team. Thank you.
Absolutely friendly staff They keep me informed about my mum. Management and Nurses are extremely helpful. Mum has no teeth and finds it difficult to eat so they provide puree foods. If she doesn't eat they make sure to give her supplements.
Thank you for your positive feedback, glad to hear that you are happy with the support mum getting at Woodlands.
Woodland Care Home sets a benchmark for exceptional care, meeting and exceeding residents' needs. After challenges with three other care homes, my mother has found happiness and comfort here. The staff are incredibly polite, compassionate, and treat residents like family. Led by the outstanding manager, the management team is second to none, elevating Woodland above others in East London. The warm, welcoming environment brings joy to residents and visitors alike. Fresh, nutritious meals are provided, and personal hygiene is meticulously maintained. Regular events keep residents engaged, and multicultural celebrations like Holi, Diwali, Eid, and Christmas foster inclusivity and vibrancy. Based on my experience, I see no room for improvement. I wholeheartedly recommend Woodland Care Home to anyone seeking exemplary care for their loved ones. Kudos to the Woodland team, and special thanks to the manager for maintaining such high standards. Keep up the fantastic work!
Thank you for your kind words. I'm so pleased to hear that you and Mum are happy with our service. I will share your valuable review with my team.
My brother has been resident since 2015. I've always known him to be looked after with great care. He does not communicate very well but he seems to get on well with the carers. He went in the care home with a lot of health issues but so far he has been geting great care.
Thank you for your valuable feedback and good to hear that you are satisfied with our service.
The team at Woodlands are brilliant, nothing is too much trouble and they are all friendly and kind. They have looked after Mum with such care and attention and keep me informed of anything that is needed or requested such as flu jobs etc. I couldn't wish for a better home for Mum.
Thank you for your valuable feedback, we are delighted to hear that you are happy with the care and support she is getting here.
My father is loved and taken care of.
They go out of their way to assist families and the food is of a good standard.
Well done team.
Thank You for your valuable feedback about our care. It is much appreciated and I will be sure to pass it on to our team.
My mother spent about 10 months at the home. After an initial bedding-in period, the carers provided excellent care and looked after Mum's needs. Our reasonable requests were met, e.g. diet. Particular thanks to three staff members in particular who were exceptionally caring.
Thank you for your valuable feedback about our service, much appreciated.
My mother has been a resident at Woodlands Care Home for two years and has found the care and support admirable. The staff are excellent, kind and caring at all times and always mindful of her dignity. She has a warm, bright room with a comfortable bed and a supportive chair. She enjoys the food and the social activities.
Thank you for your kind words about our service, the team at Woodlands is very grateful for your positive feedback.
My mother spent her last few months in this nursing home (from January to April) after which point she sadly passed away. The manager was very good with my mother's admission and was very understanding of her palliative care.
We all felt very welcomed and understood by her. The staff cared very well for my mother; all the family were very happy with her service as well as all the staff members.
If we ever would need any further care with any family or friends, we would not express any hesitation in using these care services again.
Thank you, on behalf of the family.
Thank you for your valuable feedback. I will share this with my team at Woodlands. Thank you.
Woodland provided exceptional care for my dad during his time there at 95 years old. The love and support he received greatly contributed to his comfort, and I could visibly see the positive impact it had on him. Initially, it was difficult for me to be apart from him at home, but witnessing the quality of care he received reassured me that he was in the right and safe place. Through my daily visits, I witnessed firsthand the dedicated and compassionate care provided by the amazing team at Woodland. I am deeply grateful for everything they did for my dad.
Thank you for your valuable comment on our service and I will convey this to my team at Woodlands.
Great staff, very helpful and very friendly. Communication was excellent, food and surroundings very nice. We couldn't have wished for better support from everyone involved. Nice room and easy access parking facilities.
Thank you for your valuable comment on our service, much appreciated.
Family made welcome, excellent tea and coffee and cakes!
Home is always decorated for occasions.
Homely place and he was content.
Thank you all
Thank you for taking the time to review our care. We are delighted by your comments, means a lot to our staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 January 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Woodlands Total Care Nursing Home.
There are no upcoming events for Woodlands Total Care Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Woodlands Total Care Nursing Home.
Accreditations
There are no accreditations posted yet for Woodlands Total Care Nursing Home.
Meet the Team (1)

Remya is a Registered Nurse with over 13 years of experience in the adult social care sector. She is a compassionate, dedicated, and person-centred professional who places residents’ dignity, safety, and wellbeing at the heart of everything she does.
Remya began her career with Abbey Total Care as a Registered Nurse and progressed through senior roles, including Deputy Manager and General Manager, demonstrating strong leadership and clinical expertise across multiple services. She joined Woodlands in 2021 as Home Manager and has since played a key role in driving the home’s continuous improvement.
Through clear clinical oversight, a hands-on leadership style, and a strong commitment to best practice, Remya supports her team to deliver safe, effective, and compassionate care. She leads by example, encouraging staff development, teamwork, and a positive, open culture while maintaining full compliance with regulatory standards.
Remya is passionate about ensuring residents receive individualised, holistic care, that families feel listened to and reassured, and that staff feel supported and valued. She remains committed to ongoing improvement and to maintaining a service that is safe, caring, responsive, effective, and well-led.
Frequently Asked Questions about Woodlands Total Care Nursing Home
What types of Care is Woodlands Total Care Nursing Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Woodlands Total Care Nursing Home have?
There are 30 Single Rooms.
What are the Facilities & Services at Woodlands Total Care Nursing Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Woodlands Total Care Nursing Home to the centre of Ilford?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodlands Total Care Nursing Home to verify any information. View our terms and conditions. Woodlands Total Care Nursing Home has an Enhanced Service -more info.