Woodlands Total Care Nursing Home

Gordon Road, Ilford IG1 1SN
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9.6 33 Reviews
  • Woodlands Total Care Nursing Home, Ilford
Woodlands Total Care Nursing Home has built up a healthy level of respect in the local community since first offering professional packages in 1992.

The general welfare and happiness of residents is central to care delivery, with carers keeping up with changing needs and respecting emotional and spiritual needs.

A multi-cultural home, Woodlands respects a range of dietary requirements, and religious and cultural occasions.
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Care Provided by Woodlands Total Care Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1450
  • Self-Funded Residential Dementia Care: £1450 – £1498
  • Self-Funded Nursing Care: £1500 – £1500
  • Self-Funded Nursing Dementia Care: £1500 – £1550
  • RESPITE Self-Funded Residential Care: £1400 – £1450
  • RESPITE Self-Funded Residential Dementia Care: £1450 – £1500
  • RESPITE Self-Funded Nursing Care: £1500 – £1500
  • RESPITE Self-Funded Nursing Dementia Care: £1500 – £1550

Our standard fees cover accommodation, meals, personal care, and 24-hour support from trained staff.


Fees Not Included:
Certain services are not included in the standard fees, such as:


Hairdressing


Podiatry (foot care)


Private medical or therapy services. This overview is provided for general informational purposes. Exact fees and services should be confirmed with the Home Manager before admission.

These prices are only a guideline, please contact Woodlands Total Care Nursing Home to find out the exact price for your requirements.

Contact Woodlands Total Care Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Woodlands Total Care Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Remya Gopalakrishnan (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (0)

Visiting

  • Visiting is allowed during the day, the home follow protected meal times (please speak to HM for more details )

Parking

  • Got parking facility on back of the building.

Woodlands Total Care Nursing Home Reviews (33)

9.6

Woodlands Total Care Nursing Home has a Review Score of 9.6 (9.628) out of 10, based on 16 reviews in the last 2 years.
Over all time Woodlands Total Care Nursing Home has 33 reviews.

Overall Experience
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Date Published
  • 33
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Reviewer Connection to Woodlands Total Care Nursing Home
  • 10
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Total of 33, showing 1-20
Review from Maggie J (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was admitted into Hospital for major surgery, I faced the difficult task of finding a short-term respite placement for my father. At the last minute, I found Woodlands Nursing Home, and I truly cannot praise them enough.
From the manager and nurses to the carers, chefs, and cleaners, the entire team
was outstanding. Though it is a large home, they provided dedicated, individual attention to my father, making him feel like part of the family rather than just a resident.
I was incredibly nervous to leave him, but their warmth and professionalism immediately put us both at ease. They are a credit to the care profession. I highly recommend Woodlands to anyone seeking a compassionate and welcoming environment for their loved ones
Even though it's a large care home, they don't treat people like numbers. I'd highlight that their individual dedication is rare; they manage to provide a personalized, "family" atmosphere despite the size of the building.
I am forever grateful.
Reply from Remya Gopalakrishnan, Woodlands Manager at Woodlands Total Care Nursing HomeDear Maggie, Thank you so much for taking the time to share such a thoughtful and heartfelt review. We are truly grateful for your kind words and for trusting Woodlands Nursing Home to support your father during what we understand was a very stressful and important time for you and your family. Your appreciation will be shared with all members of the team, including our carers, nurses, chefs, and housekeeping staff, who will be very encouraged to know their efforts made such a positive difference. We wish him all the best .thank you
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Review from Kamal G (Son of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very happy, and well look after my mum. Keeping place nice and clean. Staff in nursing home very friendly. Food is lovely giving different food every day. Hope they keep it up as stander. Wish woodland nursing home all best and good luck.
Reply from Remya Gopalakrishnan, Woodlands Manager at Woodlands Total Care Nursing HomeThank you so much for your kind and encouraging feedback. We are delighted to hear that your mum is well cared for and that you are happy with the cleanliness, our friendly staff, and the variety of food provided. Your appreciation means a great deal to our whole team and motivates us to maintain our high standards. Thank you for your good wishes and continued support.
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Review from Trevor B (Resident) assisted by family/friend published on 4 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent all round except, lounge is cold starke like a hospital waiting room, therefore do not like to ever use. Food is always spicey/curry/asian flavoured even when its not suppossed to be. I can not eat it. Alternative is not offered. My partner keeps me in constant supply of rice pudding pots
1 or 2 everyday along with other food. If it wasn't for this I would be left to go hungery most days.
Reply from Remya Gopalakrishnan, Woodlands Manager at Woodlands Total Care Nursing HomeThank you for sharing your feedback. We value the time you and your partner took to express your views and appreciate the 2.5 years you have been with us. Your feedback is very important to us, and we are grateful you have raised these concerns so we can address them. We would welcome the opportunity to discuss this with you and your partner to ensure you feel fully supported and comfortable.
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Review from L H (Wife of Resident) published on 20 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic care from very professional and friendly staff. My husbands needs are always met and nothing is too much trouble. Can leave the home with complete peace of mind that my husband is being taken care of the way he would want.
Reply from Remya Gopalakrishnan, Woodlands Manager at Woodlands Total Care Nursing HomeDear L' ,Thank you for your valuable feedback about our service. We are very happy to hear that you are satisfied and pleased with the care provided. I will pass this on to our team.
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Review from Robin B (Son of Resident) published on 18 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Woodlands Nursing Home since June 2025 and has been looked after to a very high standard. Room is nice and large, with a comfortable bed and a large and state of the art TV.


Staff are very friendly, professional and empathetic. Care facilities are excellent and are happy to

assist any way possible. Food is good. Entertainment on a daily basis and for festivities is enjoyable.
Reply from Remya Gopalakrishnan, Woodlands Manager at Woodlands Total Care Nursing HomeDear Robin B ,Thank you for your kind words about the care and facilities we provide. We are very pleased to hear that mum and you as a family - are enjoying her stay with us. Your feedback means a lot to our team.
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Review from Christine F (Daughter-in-law of Resident) published on 20 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law was in Woodlands for 18 months until she passed away. My husband and myself could not have wished for better care and kindness to her all the time she was there. The carers were so patient with her, kept her spotlessly clean did drawing with her even one day painted her nails for her
what she was thrilled with, kept us up to date with all her medication and change of treatment. I will never be able to thank them enough, also made it so much easier for us knowing she was well looked after and happy. Thank you.
Reply from Amit Patel, Business Manager at Woodlands Total Care Nursing HomeThank you sincerely for sharing such kind words at what we know must be a difficult time. It means a great deal to us to hear that your mother-in-law was cared for with patience, dignity, and kindness, and that she found joy in the little things while with us. We are truly grateful for your trust and comforted to know we could support both her and your family during her time at Woodlands.
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Review from Rosy T (Friend of Resident) published on 18 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has been in the nursing home since 2022. We were visiting her often. The nursing home is providing excellent care to my friend. And they welcome us with great respect and all the staff and management do a wonderful job. They look after my friend as a member of their family. The home is very
clean and no smell anywhere. The nursing home is like our own house. Thank you Woodlands.
Reply from Remya Gopalakrishnan, Woodlands Manager at Woodlands Total Care Nursing HomeHi Rosy, thank you for your valuable feedback, good to hear that you are satisfied with the service.
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Review from Peter B (Son of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were extremely kind and caring for my mum at the end of her life. They were always kind and courteous whenever I visited and always welcomed me with a smile. I could not have hoped for a better place for my mum to end her life.
Reply from Remya Gopalakrishnan, Woodlands Manager at Woodlands Total Care Nursing HomeI'm very pleased to hear that you are happy with the care and support Mum is receiving with us. I will pass your feedback along to my team. Thank you.
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Review from N P (Daughter of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely friendly staff They keep me informed about my mum. Management and Nurses are extremely helpful. Mum has no teeth and finds it difficult to eat so they provide puree foods. If she doesn't eat they make sure to give her supplements.
Reply from Remya Gopalakrishnan, Woodlands Manager at Woodlands Total Care Nursing HomeThank you for your positive feedback, glad to hear that you are happy with the support mum getting at Woodlands.
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Review from Fahd Z (Son of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Woodland Care Home sets a benchmark for exceptional care, meeting and exceeding residents' needs. After challenges with three other care homes, my mother has found happiness and comfort here. The staff are incredibly polite, compassionate, and treat residents like family. Led by the outstanding manager,
the management team is second to none, elevating Woodland above others in East London. The warm, welcoming environment brings joy to residents and visitors alike. Fresh, nutritious meals are provided, and personal hygiene is meticulously maintained. Regular events keep residents engaged, and multicultural celebrations like Holi, Diwali, Eid, and Christmas foster inclusivity and vibrancy. Based on my experience, I see no room for improvement. I wholeheartedly recommend Woodland Care Home to anyone seeking exemplary care for their loved ones. Kudos to the Woodland team, and special thanks to the manager for maintaining such high standards. Keep up the fantastic work!
Reply from Remya Gopalakrishnan, Woodlands Manager at Woodlands Total Care Nursing HomeThank you for your kind words. I'm so pleased to hear that you and Mum are happy with our service. I will share your valuable review with my team.
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Review from Girish P (Brother of Resident) published on 24 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has been resident since 2015. I've always known him to be looked after with great care. He does not communicate very well but he seems to get on well with the carers. He went in the care home with a lot of health issues but so far he has been geting great care.
Reply from Remya Gopalakrishnan, Woodlands Manager at Woodlands Total Care Nursing HomeThank you for your valuable feedback and good to hear that you are satisfied with our service.
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Review from C B (Son of Resident) published on 20 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Woodlands are brilliant, nothing is too much trouble and they are all friendly and kind. They have looked after Mum with such care and attention and keep me informed of anything that is needed or requested such as flu jobs etc. I couldn't wish for a better home for Mum.
Reply from Remya Gopalakrishnan, Woodlands Manager at Woodlands Total Care Nursing HomeThank you for your valuable feedback, we are delighted to hear that you are happy with the care and support she is getting here.
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Review from A K (Daughter of Resident) published on 15 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing services and the staff look after the residents as if their own.
My father is loved and taken care of.
They go out of their way to assist families and the food is of a good standard.
Well done team.
Reply from Remya Gopalakrishnan, Woodlands Manager at Woodlands Total Care Nursing HomeThank You for your valuable feedback about our care. It is much appreciated and I will be sure to pass it on to our team.
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Review from Bhupen C (Son of Resident) published on 24 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother spent about 10 months at the home. After an initial bedding-in period, the carers provided excellent care and looked after Mum's needs. Our reasonable requests were met, e.g. diet. Particular thanks to three staff members in particular who were exceptionally caring.
Reply from Remya Gopalakrishnan, Woodlands Manager at Woodlands Total Care Nursing HomeThank you for your valuable feedback about our service, much appreciated.
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Review from Jenny H (Daughter of Resident) published on 10 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident at Woodlands Care Home for two years and has found the care and support admirable. The staff are excellent, kind and caring at all times and always mindful of her dignity. She has a warm, bright room with a comfortable bed and a supportive chair. She enjoys the food and
the social activities.
Reply from Remya Gopalakrishnan, Woodlands Manager at Woodlands Total Care Nursing HomeThank you for your kind words about our service, the team at Woodlands is very grateful for your positive feedback.
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Review from B P (Daughter of Resident) published on 12 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is some feedback for the manager at the Woodlands Nursing Home.
My mother spent her last few months in this nursing home (from January to April) after which point she sadly passed away. The manager was very good with my mother's admission and was very understanding of her palliative care.
We
all felt very welcomed and understood by her. The staff cared very well for my mother; all the family were very happy with her service as well as all the staff members.
If we ever would need any further care with any family or friends, we would not express any hesitation in using these care services again.
Thank you, on behalf of the family.
Reply from Amit Patel, Business Manager at Woodlands Total Care Nursing HomeThank you for your valuable feedback. I will share this with my team at Woodlands. Thank you.
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Review from Ramani S (Daughter of Resident) published on 21 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Woodland provided exceptional care for my dad during his time there at 95 years old. The love and support he received greatly contributed to his comfort, and I could visibly see the positive impact it had on him. Initially, it was difficult for me to be apart from him at home, but witnessing the quality
of care he received reassured me that he was in the right and safe place. Through my daily visits, I witnessed firsthand the dedicated and compassionate care provided by the amazing team at Woodland. I am deeply grateful for everything they did for my dad.
Reply from Remya Gopalakrishnan, Woodlands Manager at Woodlands Total Care Nursing HomeThank you for your valuable comment on our service and I will convey this to my team at Woodlands.
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Review from I B (Wife of Resident) published on 27 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great staff, very helpful and very friendly. Communication was excellent, food and surroundings very nice. We couldn't have wished for better support from everyone involved. Nice room and easy access parking facilities.
Reply from Remya Gopalakrishnan, Woodlands Manager at Woodlands Total Care Nursing HomeThank you for your valuable comment on our service, much appreciated.
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Review from A M (Wife of Resident) published on 31 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Well looked after. Always clean, staff were wonderful and attentive.
Family made welcome, excellent tea and coffee and cakes!
Home is always decorated for occasions.
Homely place and he was content.
Thank you all
Reply from Remya Gopalakrishnan, Woodlands Manager at Woodlands Total Care Nursing HomeThank you for taking the time to review our care. We are delighted by your comments, means a lot to our staff.
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Review from Janet A (Resident) published on 18 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was in Woodlands until the day she died. The staff there were excellent and can't thank them all enough, the care she received was well done and the staff took their time with my mother, my mother was well-liked.
Reply from Remya Gopalakrishnan, Woodlands Manager at Woodlands Total Care Nursing HomeDear Janet,
thank you for taking the time to review us. I am delighted that you were pleased with the care. I will pass your review on to my staff.
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Current Review Score: 9.6 (9.628)

Overview of Review Score

The Review Score of 9.6 (9.628) out of 10 for Woodlands Total Care Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.728 for Woodlands Total Care Nursing Home is calculated as follows: ( (141 Excellents x 5) + (39 Goods x 4) + (1 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 184 Ratings = 4.728
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Woodlands Total Care Nursing Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Jan 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Remya

Remya Gopalakrishnan

Job Title: Registered Home Manager Joined: 2021

Remya is a Registered Nurse with over 13 years of experience in the adult social care sector. She is a compassionate, dedicated, and person-centred professional who places residents’ dignity, safety, and wellbeing at the heart of everything she does.


Remya began her career with Abbey Total Care as a Registered Nurse and progressed through senior roles, including Deputy Manager and General Manager, demonstrating strong leadership and clinical expertise across multiple services. She joined Woodlands in 2021 as Home Manager and has since played a key role in driving the home’s continuous improvement.


Through clear clinical oversight, a hands-on leadership style, and a strong commitment to best practice, Remya supports her team to deliver safe, effective, and compassionate care. She leads by example, encouraging staff development, teamwork, and a positive, open culture while maintaining full compliance with regulatory standards.


Remya is passionate about ensuring residents receive individualised, holistic care, that families feel listened to and reassured, and that staff feel supported and valued. She remains committed to ongoing improvement and to maintaining a service that is safe, caring, responsive, effective, and well-led.

Frequently Asked Questions about Woodlands Total Care Nursing Home

What types of Care is Woodlands Total Care Nursing Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Woodlands Total Care Nursing Home have?

There are 30 Single Rooms.

What are the Facilities & Services at Woodlands Total Care Nursing Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Woodlands Total Care Nursing Home to the centre of Ilford?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodlands Total Care Nursing Home to verify any information. View our terms and conditions. Woodlands Total Care Nursing Home has an Enhanced Service - more info.