Woodlands House Care & Nursing Home

118 Cavendish Road, Colliers Wood, London SW19 2HJ
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9.6 51 Reviews
  • Woodlands House Care & Nursing Home, London
Woodlands House Care and Nursing Home offers residential, nursing and specialist dementia care in a quiet, desirable residential area of Colliers Wood, with excellent road links and transport networks for visiting relatives.

The highly trained and dedicated staff team at Woodlands provide person-centred care to each resident to ensure they feel loved and valued. Each resident is cared for in a warm and homely environment designed to be an extension of their own family life.

Woodlands House is designed with residents in mind and is fully equipped to provide care in a pleasant and comfortable setting. Recently renovated inside and out, Woodlands House provides a luxurious yet homely environment for residents, offering spacious en-suite bedrooms and beautiful communal spaces with thoughtful touches throughout the home. Each floor also has assisted bathrooms and shower rooms for those with mobility issues.

The activities and well-being coordinators offer a wide range of daily activities tailored to individual preferences. They love getting to know each resident and their likes and dislikes, enabling us to help them enjoy their hobbies and interests and continue to live fulfilling lives with us at Woodlands House. A big part of this is the home's relationship with the local community and they frequently host events for local shops, groups, churches and societies (when they are able to). These societies provide them with social outlets for residents to enhance their lifestyles.

If you would like to come in and visit the lovely home please do not hesitate to contact them to arrange an appointment.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1650
  • Self-Funded Nursing Care: from £1750
  • Self-Funded Nursing Dementia Care: from £1750
  • RESPITE Self-Funded Residential Care: from £1700
  • RESPITE Self-Funded Residential Dementia Care: from £1700
  • RESPITE Self-Funded Nursing Care: from £1800
  • RESPITE Self-Funded Nursing Dementia Care: from £1800

All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.

These prices are only a guideline, please contact Woodlands House Care & Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Edmund Yeboah (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Part Block Contract L B Merton
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2002
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (72)

Visiting

  • Visitors are welcome at any time.

Parking

  • Woodlands Care & Nursing Home has an onsite car park.

Woodlands House Care & Nursing Home Reviews (51)

9.6

Woodlands House Care & Nursing Home has a Review Score of 9.6 (9.616) out of 10, based on 10 reviews in the last 2 years.
Over all time Woodlands House Care & Nursing Home has 51 reviews.

Overall Experience
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Reviewer Connection to Woodlands House Care & Nursing Home
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Review from Lena M (Daughter of Resident) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always professional, friendly and compassionate. A very happy, safe and clean environment. We rest easy knowing how much our mum is taken care of.
Reply from Edmund Yeboah, Home Manager at Woodlands House Care & Nursing Home

Thank you for taking the time to leave a review for Woodland House Care & Nursing Home. We are delighted to hear about your positive experience.

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Review from S B (Daughter of Resident) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very well looked after by the staff at Woodlands Care Home especially now being back from hospital on Level 1 nursing. I think its an excellent care home. The family are very pleased.
Reply from Edmund Yeboah, Home Manager at Woodlands House Care & Nursing Home

Thank you for taking the time to leave a review for Woodlands House. It's wonderful to hear how pleased your family is with our care.

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Review from G H (Son of Resident) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All so happy and happy to help so clean and tidy. Mum has got used to the routine of all the times for food.
Reply from Edmund Yeboah, Home Manager at Woodlands House Care & Nursing Home

Thank you for taking the time to review Woodlands House. We are pleased that you are happy with our service.

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Review from Emma S (Granddaughter of Resident) published on 22 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother and I would like to say a huge thank you to Wendy and the Woodland's team for the love and care they showed our nan and grandad. They moved in to Woodland's together in 2020 and following our nan passing away in 2021, our grandad's health quickly deteriorated and we thought we were going
to loose him very quickly after loosing our nan. However, despite the grim prognosis from the hospital, our grandad recovered and was supported at every turn by the Woodland's team. They were always happy to update us and always accommodating when we visited with the great grandchildren running around. They even facilitated a party we had arranged for him when he turned 90 years old. The staff always had a smile and there were always events and trips being planned for the residents to enjoy. Woodlands has a social media page and it was always heartening to see him enjoying himself with his friends. Thank you Woodlands for everything. It meant so much and we are forever grateful.
Reply from Edmund Yeboah, Home Manager at Woodlands House Care & Nursing Home

Thank you for taking the time to write a review for Woodlands House, it was our pleasure to care for your loved ones as part of our Woodlands House family.

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Review from M C (Sister of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister was transferred to Woodlands after an eight-week stay in hospital following a stroke which left her paralysed down her left side. She was very weak and suffered from mild autism. From day one she was made welcome, shown kindness and love, she said they were her friends. Whenever myself or
family visited all staff greeted us with a smile, nothing was too much trouble, and I felt safe to leave her in their care. Sadly her stay was short and after a week she was put on end-of-life care. During her last day she was treated with love and care and kept comfortable. The staff also looked after me offering tea, coffee and a shoulder to cry on when needed. After she passed she was treated with respect and dignity. I wouldn't hesitate in recommending Woodlands to anyone, they made my sister's last few weeks as comfortable as possible.
Reply from Edmund Yeboah, Home Manager at Woodlands House Care & Nursing Home

Thank you for taking the time to leave a review for Woodlands House, at this difficult time for your family. Please accept our condolences on the loss of your sister, it was our pleasure to care for her here at Woodlands House and we thank you for your kind words.

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Review from G H (Son of Resident) published on 31 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found all staff at Woodlands House Care & Nursing Home to be professional, kind and approachable.
Nothing is too much trouble and any requests are dealt with promptly.
The home is always clean and tidy.
Overall, very pleased.
Reply from Edmund Yeboah, Home Manager at Woodlands House Care & Nursing Home

Thank you for your kind words and positive feedback. Your comments mean the world to us and they will be shared with the staff. Warm regards.

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Review from S W (Niece of Resident) published on 27 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my Auntie on the 3rd of November. She was so happy she said she loves it there. The staff are always very helpful and friendly, nothing is too much trouble. I've seen the food and it is amazing. The rooms are always very clean and tidy.
Reply from Edmund Yeboah, Home Manager at Woodlands House Care & Nursing Home

Thank you for taking the time to leave a review for Woodlands House Care & Nursing Home. Your positive feedback will be shared with the team. It is our pleasure to care for your Auntie and include her and you all in the Woodlands House family.

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Review from Robin B (Son of Resident) published on 18 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mum spent the last 2 years at the home suffering with advanced Dementia. All of the staff were very caring over this period and it was obviously the best place for her to be receiving the best care she could possibly have. All of the staff were extremely helpful with Mum and us too as we went through
a difficult time.
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Review from Sandra B (Daughter of Resident) published on 21 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has settled into Woodlands House, as a temporary resident. The welcome we both received was comforting and reassuring. The staff are friendly and engaged in the well-being of each resident. The home is very clean and warm. The food is freshly cooked and plentiful. Each resident is kept clean
and looked after. At first, my mother said she found it strange to be somewhere different from home but she wishes she could stay here permanently now. From reception staff to nursing staff & cleaners, everyone really makes an effort. I wouldn't hesitate to recommend Woodlands House to others.
Reply from Edmund Yeboah, Home Manager at Woodlands House Care & Nursing Home

Thank you for taking the time to leave your review for Woodlands House Care & Nursing Home. Your feedback and comments are appreciated and will be shared with the team.

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Review from M K (Daughter of Resident) published on 2 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is just the most wonderful care home. Every single member of staff that works here are amazing people and helps and supports their residents so well. My mum has been here for almost a year now and I cannot thank everyone who works here enough for the love and support they have offered not only
to my Mum but to us as a family.
My Mum is so happy at Woodlands. She absolutely loves the food and the fact that a hairdresser comes on a weekly basis. Her room is also wonderful and bright and thoroughly cleaned on a daily basis.
I'm a frequent visitor and I honestly see each and every resident treated with dignity and respect. The staff are so kind and attentive, and I appreciate them so much. I love this place and I cannot recommend Woodlands enough.
Reply from Edmund Yeboah, Home Manager at Woodlands House Care & Nursing Home

Thank you so much for taking the time to leave your lovely review for Woodlands House Care and Nursing Home. Your kind words and positive feedback are appreciated and will be shared with the staff team. It's our pleasure to care for your mum here and to include her in the Woodlands House family. Warmest regards

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Review from Christine C (Daughter of Resident) published on 18 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister and I were very grateful for how wonderfully my mother was looked after at Woodlands House. The staff were caring, knowledgable and kind. Our mother loved the food she was given and she was encouraged to make friends and be sociable. Her end-of-life care was dignified and kindness itself and
we would not hesitate to recommend Woodlands House.
Reply from Edmund Yeboah, Home Manager at Woodlands House Care & Nursing Home

Thank you for taking the time to leave a review for Woodlands House Care & Nursing Home, we appreciate your kind words at this difficult time.

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Review from S M (Niece of Resident) published on 20 February 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Excellent facilities, modern decor and furnishings. Entertainment and activities are varied, well planned and managed. The experiences and backgrounds of individuals are respected and celebrated.
Food is freshly cooked and of a very high standard.
Families are welcomed and encouraged to join in the
daily activities and special events.
Staff are caring and have a good rapport with residents.
Sadly the home has struggled to recruit staff, it appears there is limited monitoring of residents in their own rooms during the day.
Reply from Katelyn Escoto-Coello, Customer Relations Manager at Woodlands House Care & Nursing Home

Thank you for taking the time to leave a review for Woodlands House Nursing Home. It is our pleasure to care for your loved one as part of our family here at Woodlands. We have noted your concerns and will take your feedback on board, so please do call in for a chat with our home manager next time you are visiting.

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Review from J T (Daughter of Resident) published on 17 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Woodlands Care Home is a wonderful place for your elderly resident with problems. Staff are kind, caring and committed, the environment is beautiful and the food is like a five-star restaurant. What more could anyone want.
My mother has her own individual issues and the staff works with me to help.
They go above and beyond at all times.
Staff are very patient and I have seen a resident verbally abuse a very kind member of staff, just her Dementia, and she responded with patience and kindness. Not an easy thing to do.
Woodlands Care Home is the best facility in our area and we were lucky to get a place.
Reply from Katelyn Escoto-Coello, Customer Relations Manager at Woodlands House Care & Nursing Home

Thank you for taking the time to leave a review for Woodlands House Nursing Home. It is our pleasure to care for your mother as part of our family here at Woodlands, and we will pass on your kind words and comments to our staff team.

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Review from Janet C (Daughter of Resident) published on 16 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely staff and surroundings. Great room and mum is enjoying the trips out of Woodlands which make the residents happy. Especially enjoyed the recent singer that came to entertain last week too. Everyone is so kind and patient.
Reply from Katelyn Escoto-Coello, Customer Relations Manager at Woodlands House Care & Nursing Home

Thank you for taking the time to leave a review for Woodlands House Nursing Home. It is our pleasure to care for your mother as part of our family here at Woodlands and great to hear how much you enjoyed the recent entertainment.

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Review from A R (Son of Resident) published on 30 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly, helpful staff.
Not just on the residential floor but reception and management staff too.
Easily contacted and coped very well during the Covid pandemic.
Unfortunately, had to effectively closedown but kept us informed of progress.
Reply from Edmund Yeboah, Home Manager at Woodlands House Care & Nursing Home

Thank you for taking the time to write a review for Woodlands House Care Home, it is our pleasure to care for your loved one as part of our family here. I will pass your kind words on to the staff team.

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Review from Robert F (Son of Resident) published on 30 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
In November, as in every month preceding that, my mother's care has been second to none. I could not have wished for better care for her in the last couple of years. Although I've not visited as often as I would've liked, whenever I have done my mum was happy and content and the general environment
within the home was just ideal. The friendliness and patience of the staff were astounding. I will be eternally grateful for the care my mum received. Furthermore, the cleaning staff deserve immense praise for their efforts the building is always immaculate.
All I can do is thank everyone concerned.
Reply from Edmund Yeboah, Home Manager at Woodlands House Care & Nursing Home

Thank you for taking the time to leave such a lovely review for Woodlands House Care Home, we are delighted to hear how happy you have been with our care and support of your Mother.

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Review from Clive S (Son of Resident) published on 29 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother - now 99 - has been at Woodlands for almost 18 months. She arrived there with multiple sores, more than one of them in a sorry state. Thanks to the care, skill and dedication of the care team, all those sores have since disappeared. She already had serious issues eating sufficiently. Food
boosters, coaxing and personalised attention have been crucial and these she has received unfailingly, keeping her weight as stabilised as possible. Her spirits have remained - in the main - as good as can be expected in the circumstances. While there are obviously days when she dozes quite a lot, so not terribly active, she still watches TV quite regularly, astonishing me not long ago by telling me her favourite programme was a famous snooker tournament show. I was further surprised and delighted more recently, around the time she reached her 99th, in June, that, after many months of not touching her many word puzzle books, she had at last returned to them on "good days". 100% support from all staff.
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Review from D B (Son of Resident) published on 29 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Woodlands House Care & Nursing Home has provided excellent care for my mother since 2015. The staff are caring and approachable. I have found that communication with the staff is always very open and timely.
Since moving into Woodlands, my mother has always seemed very calm and contented. She seems
to be treated with genuine fondness by the staff.
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Review from Carina D (Daughter of Resident) published on 28 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Woodlands House Care & Nursing Home is a wonderful care home with amazing staff, who work incredibly hard and always have a smile on their face. My mum has been there for just over one year and I couldn't ask for a better home.
My mum's favourite part of the day is when the afternoon tea/cake trolley
comes out with a lovely selection of homemade cakes and fresh fruit. This home has a lovely atmosphere, it's a happy place and I know when I leave my mum after a visit she is safe and well cared for. The manager, the deputy manager and all of the staff work incredibly hard to make this home a special place to be.
Activities have started again, painting, games, gardening, singers and trips out! Meals are prepared and cooked on-site to a very high standard and there is a beautiful garden where residents are free to come and go. Hairdressing salon, TV room, dining room and bedrooms are decorated to a high standard and everywhere is spotless. Thank you, Woodlands, for caring for my mum.
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Review from Steve D (Son of Resident) published on 28 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful environment with caring people that take the time to help residents requiring varying levels of care. Lots going on including day trips out, great communication, excellent food and paperwork is always up to date, if you call in for an update the staff give very accurate details of the residents
proving that they are keeping an eye on all aspects of care required. The whole place is kept spotless, we visit weekly at varied times and have always found everywhere clean and my mother-in-law is always clean and tidy.
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Current Review Score: 9.6 (9.616)

Overview of Review Score

The Review Score of 9.6 (9.616) out of 10 for Woodlands House Care & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.922 for Woodlands House Care & Nursing Home is calculated as follows: ( (107 Excellents x 5) + (9 Goods x 4) ) ÷ 116 Ratings = 4.922
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.694 Points relating to the number of positive Reviews for Woodlands House Care & Nursing Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4. 10 Positive Reviews ÷ 14.4 = 0.694
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Aug 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

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Meet the Team (5)

Edmund

Edmund Yeboah

Job Title: Home Manager Joined: 2010

Edmund is an experienced care home manager, with a wealth of knowledge of the care sector. He is committed and passionate about getting to know each resident and their family individually in order to deliver the highest standards of individualised care.

Katelyn

Katelyn Escoto Coello

Job Title: Senior Customer Relations Manager Joined: 2021

Katelyn is the Senior Customer Relations Manager here at Woodlands House. Katelyn really loves getting to know the residents and their families and making it a home-from-home. She loves helping new residents settle in and seeing them flourish as they get to know the other residents.

Lucie

Lucie Ogunnaike

Job Title: Deputy Manager

Lucie is our wonderful Deputy Manager, she has worked at Woodlands House since 2007 and loves getting to know our residents and their families.

Ron

Ron Wallis

Job Title: Well being & Activity Coordinator

Ron always goes the extra mile to ensure all residents are included in activities at Woodlands House Care & Nursing Home Home. In spending time getting to know people, Ron and the Activity team are able to provide activities, outings and entertainment that reflect residents’ interests enabling people to retain their links to the community in Colliers Wood and continue to enjoy their hobbies and interests.

Barbara

Barbara Rhoden

Job Title: Care Assistant

Barbara is one of our Care Assistants at Woodlands House, she loves spending time with our residents and seeing them happy and smiling.

Frequently Asked Questions about Woodlands House Care & Nursing Home

What types of Care is Woodlands House Care & Nursing Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Woodlands House Care & Nursing Home have?

There are 72 Single Rooms.

What are the Facilities & Services at Woodlands House Care & Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Woodlands House Care & Nursing Home to the centre of London?

6.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodlands House Care & Nursing Home to verify any information. View our terms and conditions. Woodlands House Care & Nursing Home has an Enhanced Service - more info.