Woodlands House Care & Nursing Home

118 Cavendish Road, Colliers Wood, London SW19 2HJ
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9.6 51 Reviews
  • Woodlands House Care & Nursing Home, London
Woodlands House Care and Nursing Home offers residential, nursing and specialist dementia care in a quiet, desirable residential area of Colliers Wood, with excellent road links and transport networks for visiting relatives.

The highly trained and dedicated staff team at Woodlands provide person-centred care to each resident to ensure they feel loved and valued. Each resident is cared for in a warm and homely environment designed to be an extension of their own family life.

Woodlands House is designed with residents in mind and is fully equipped to provide care in a pleasant and comfortable setting. Recently renovated inside and out, Woodlands House provides a luxurious yet homely environment for residents, offering spacious en-suite bedrooms and beautiful communal spaces with thoughtful touches throughout the home. Each floor also has assisted bathrooms and shower rooms for those with mobility issues.

The activities and well-being coordinators offer a wide range of daily activities tailored to individual preferences. They love getting to know each resident and their likes and dislikes, enabling us to help them enjoy their hobbies and interests and continue to live fulfilling lives with us at Woodlands House. A big part of this is the home's relationship with the local community and they frequently host events for local shops, groups, churches and societies (when they are able to). These societies provide them with social outlets for residents to enhance their lifestyles.

If you would like to come in and visit the lovely home please do not hesitate to contact them to arrange an appointment.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1650
  • Self-Funded Nursing Care: from £1750
  • Self-Funded Nursing Dementia Care: from £1750
  • RESPITE Self-Funded Residential Care: from £1700
  • RESPITE Self-Funded Residential Dementia Care: from £1700
  • RESPITE Self-Funded Nursing Care: from £1800
  • RESPITE Self-Funded Nursing Dementia Care: from £1800

All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.

These prices are only a guideline, please contact Woodlands House Care & Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Edmund Yeboah (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Part Block Contract L B Merton
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2002
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (72)

Visiting

  • Visitors are welcome at any time.

Parking

  • Woodlands Care & Nursing Home has an onsite car park.

Woodlands House Care & Nursing Home Reviews (51)

9.6

Woodlands House Care & Nursing Home has a Review Score of 9.6 (9.616) out of 10, based on 10 reviews in the last 2 years.
Over all time Woodlands House Care & Nursing Home has 51 reviews.

Overall Experience
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Date Published
  • 51
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Reviewer Connection to Woodlands House Care & Nursing Home
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Total of 51, showing 41-51
Review from Howard F (Resident) published on 26 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I shall be 94 in 25 days time. I am very content to be living in Woodlands. I really enjoyed the Garden Fete this year. All the staff are kind and pleasant. At times, they are very heavily loaded. There is always a choice of 3 dishes for meals. Some are not to my taste but I am a fairly old man (I was
more adventurous when I was younger). I have been here 5 years and 7 months now and I observe what goes on. I am very pleased to receive a visitor or visitors for a chat. (It is very rare to have a serious conversation with anyone here for intermediate care) or other residents.
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Review from Joan D (Resident) published on 8 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I moved to Woodlands on 20th February 2018. The staff are pleasant and helpful and work happily as a team. Any requests are dealt with quickly. The chef serves a varied and interesting menu with plenty of choice. The bedrooms are comfortable and en-suite. My room has a lovely view over a park. It is
quiet outside. There is a varied programme of entertainment and exercise. One teacher does a seated yoga session, quite challenging. Taking part is, of course, voluntary. There are two spacious rooms and lots of areas where we can sit and chat or read. There is also a lovely garden where we can walk or sit.
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Review from M W (Granddaughter of Resident) published on 3 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone who works here has such beautiful souls and are so friendly, kind and caring.
They all work so hard and really care.
The home is beautiful and smells lovely and has such a nice sense of community.
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Review from Irene R (Friend of Resident) published on 12 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with Woodlands House. My two friends have settled in very well. I have no complaints to make. Everything is first class. There is a very nice atmosphere there. The staff are most helpful and caring. If I ever needed a care home for myself I would certainly choose Woodlands House.
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Review from Yusuf C (Regular Volunteer) published on 21 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home is one of the most welcoming and friendly homes I have ever been to.
The management style and flexibility between residents and staff is unique and can be seen how important it is in the daily well being of our elderly. Sceptical at first, I'm now convinced that the great character and
conduct by all staff including the care home manager has definitely made what people may assume a care home into an actual loving home. When asking residents of their feelings they were very happy with how routines are personalised and tailored to their needs.
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Review from Annette D (Daughter of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother originally stayed in the rehab unit and we were very impressed with the overall standard, it was like being in a hotel. Very clean, staff friendly and helpful, lovely food, nothing a problem, so that when my mother needed residential care, we wanted her to go there as other care homes viewed
were unacceptable. The manager kindly went out of his way to accommodate my mother, even though we were informed by social services, no vacancies.
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Review from J W (Daughter of Resident) published on 12 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has been at Woodlands since July 2017 and to date, we have found the home to be extremely caring and thoughtful with regard to his daily needs and comfort. The surroundings of the home are very comfortable and bright, the food is well thought out and home cooked and very varied. There are
often outside entertainers who visit and put on a show for the residents to help them interact and stimulate them. Utmost the home genuinely care for the residents and treat them with dignity.
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Review from Jean M (Wife of Resident) published on 5 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have great confidence in the care my husband receives. The carers are fantastic.
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Review from Karen W (Daughter of Resident) published on 20 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely wonderful care given at Woodlands House. Staff very friendly and attentive, always willing and hardworking. Food is nutritious and delicious and varied. Lots of varied entertainment and activities. Thank you to all the staff for all your help, keep up the amazing work.
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Review from M W (Friend of Resident) published on 2 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As I am a friend who visits twice a week I don't feel I can answer all the questions, but I have visited friends and family in different homes and I think Woodlands is the best and also the staff.
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Review from Anita V (Daughter of Resident) published on 27 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Woodlands Care Home provided the most wonderful care for my beloved Aunt, when she had dementia, from 2015 - 2017. From the very beginning, it was apparent that this care home really did care: the manager interviewed my Aunt and found out what she would need to make Woodlands feel like home and organised
a personalised care regime for her. She had her own things around her and access to a newspaper and the news, regular haircuts, singing and activities which she thoroughly enjoyed and most of all, caring and supportive staff who genuinely held her in their affection. The staff at Woodlands had been so hard working, kind and supportive, they were the natural choice when my father started to deteriorate rapidly last month. Again, the care has been excellent and the manager is always available to listen to feedback and answer queries and the office staff are incredibly supportive as well; which makes such a difference. I really can't thank them enough.
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Current Review Score: 9.6 (9.616)

Overview of Review Score

The Review Score of 9.6 (9.616) out of 10 for Woodlands House Care & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.922 for Woodlands House Care & Nursing Home is calculated as follows: ( (107 Excellents x 5) + (9 Goods x 4) ) ÷ 116 Ratings = 4.922
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.694 Points relating to the number of positive Reviews for Woodlands House Care & Nursing Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4. 10 Positive Reviews ÷ 14.4 = 0.694
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Aug 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (5)

Edmund

Edmund Yeboah

Job Title: Home Manager Joined: 2010

Edmund is an experienced care home manager, with a wealth of knowledge of the care sector. He is committed and passionate about getting to know each resident and their family individually in order to deliver the highest standards of individualised care.

Katelyn

Katelyn Escoto Coello

Job Title: Senior Customer Relations Manager Joined: 2021

Katelyn is the Senior Customer Relations Manager here at Woodlands House. Katelyn really loves getting to know the residents and their families and making it a home-from-home. She loves helping new residents settle in and seeing them flourish as they get to know the other residents.

Lucie

Lucie Ogunnaike

Job Title: Deputy Manager

Lucie is our wonderful Deputy Manager, she has worked at Woodlands House since 2007 and loves getting to know our residents and their families.

Ron

Ron Wallis

Job Title: Well being & Activity Coordinator

Ron always goes the extra mile to ensure all residents are included in activities at Woodlands House Care & Nursing Home Home. In spending time getting to know people, Ron and the Activity team are able to provide activities, outings and entertainment that reflect residents’ interests enabling people to retain their links to the community in Colliers Wood and continue to enjoy their hobbies and interests.

Barbara

Barbara Rhoden

Job Title: Care Assistant

Barbara is one of our Care Assistants at Woodlands House, she loves spending time with our residents and seeing them happy and smiling.

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