Woodlands House Care & Nursing Home

Unfortunately, had to effectively closedown but kept us informed of progress.

All I can do is thank everyone concerned.

My mother - now 99 - has been at Woodlands for almost 18 months. She arrived there with multiple sores, more than one of them in a sorry state. Thanks to the care, skill and dedication of the care team, all those sores have since disappeared. She already had serious issues eating sufficiently. Food boosters, coaxing and personalised attention have been crucial and these she has received unfailingly, keeping her weight as stabilised as possible. Her spirits have remained - in the main - as good as can be expected in the circumstances. While there are obviously days when she dozes quite a lot, so not terribly active, she still watches TV quite regularly, astonishing me not long ago by telling me her favourite programme was a famous snooker tournament show. I was further surprised and delighted more recently, around the time she reached her 99th, in June, that, after many months of not touching her many word puzzle books, she had at last returned to them on "good days". 100% support from all staff.

Since moving into Woodlands, my mother has always seemed very calm and contented. She seems to be treated with genuine fondness by the staff.

A wonderful environment with caring people that take the time to help residents requiring varying levels of care. Lots going on including day trips out, great communication, excellent food and paperwork is always up to date, if you call in for an update the staff give very accurate details of the residents proving that they are keeping an eye on all aspects of care required. The whole place is kept spotless, we visit weekly at varied times and have always found everywhere clean and my mother-in-law is always clean and tidy.

Activities have started again, painting, games, gardening, singers and trips out! Meals are prepared and cooked on-site to a very high standard and there is a beautiful garden where residents are free to come and go. Hairdressing salon, TV room, dining room and bedrooms are decorated to a high standard and everywhere is spotless. Thank you, Woodlands, for caring for my mum.

Mum had a short period of respite at Woodlands House Care & Nursing Home, so our family were familiar with the services provided. Mum is living with Alzheimer's and became a resident earlier this year, a difficult decision for us as a family, but the staff have been very supportive in the transition. A huge thank you to all of the staff who do a fantastic job.

The staff at Woodlands Care Home were just absolutely fantastic and friendly. Food and drink service is just like first-class on a train! Clean and tidy rooms. Very good atmosphere. The way they managed Covid-19 was a big challenge but they managed very, very well. Woodlands Care Home must be rewarded with a medal or something because of the best service the staff provide together.

The staff have been very helpful to me and my mum and they seem to genuinely care for the residents.

Extremely caring and helpful staff and management offering a fully effective and efficient care package. My mother is very happy at woodlands and all the staff go out of their way to make her feel comfortable.

This is why I rate this care home very high.

I have found Woodlands House to provide a very caring service for my father; the staff are always polite and helpful, and they helped my father settle into the home. Woodlands has a good atmosphere and I find the staff to be kind and compassionate.

I could not have asked for better support in helping my Mum to settle into Woodlands. It is such a relief to know that she is safe and so well looked after.

We love Woodlands House. It is a very good home and we are very pleased with the standard of care.

We are grateful for their endeavours and sacrifices during these most difficult times. We appreciate their understanding of our culture and they have made us feel totally as a family during difficult times. They work hard and work to overcome all hurdles with great perseverance. God bless them!

The management and staff have kept my mum safe and cared for, particularly through the pandemic.

The staff at Woodlands House have been very good at helping me to maintain contact with my mother during the difficult period of lockdown, when I was unable to visit her in the Care Home. I have been able to telephone my mother regularly, and this has been very good at keeping me and my mother in touch with each other. This has been a very difficult time - and still is - during which the staff at Woodlands House have coped very well.

My cousin is treated with kindness, food very good, all areas very clean. They seem a jolly lot. Receptionist/admin always very helpful.

Professional and friendly staff. Excellent care for my mother and great family support.

I am a cousin of a resident and have visited my cousin from time to time during the last four years. All the staff are very helpful, friendly, patient and caring. I can see that they take care of my cousin well. The home is clean, family-oriented and is a comfortable place. Food looks good as well. I am very grateful to the staff and wish them well in this difficult time.