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- Woodland Hall care home

The staff are incredible, each and every one of them is warm, friendly and caringLaura R(Daughter of Resident/Service User)



The staff are incredible, each and every one of them is warm, friendly and caringLaura R(Daughter of Resident/Service User)



Woodland Hall is a purpose-built care home set in a leafy residential area in Greater London, providing tailored care and support for older people with a range of needs, including residential, nursing and dementia care on a permanent or respite basis.
The team is highly experienced in caring for people with Alzheimer's and other forms of dementia, having undertaken specific dementia training developed by Care UK's in-house experts.
Residents are free...
Care Provided by Woodland Hall
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 72 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Woodland Hall for full pricing details and T&Cs.
Contact Woodland Hall to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Andreea Zara (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
Room Information
- Single Rooms (72)
- Single Rooms with ensuite Wet Room (72)
Parking
- On site
Woodland Hall Reviews (68)
Woodland Hall has a Review Score of 9.7 (9.674) out of 10, based on 18 reviews in the last 2 years.
Over all time Woodland Hall has 68 reviews.
My mother was a resident undertaking rehabilitation after a broken leg. She is elderly and frail but I can tell from her condition, from my daily visits and meeting the staff that she has been looked after very well. In particular, the staff are exceptionally friendly and professional and appear highly motivated. Minor improvements would be TV's in rooms and better Wi-Fi.
Very caring and dedicated staff who have looked after my father in law for the last 2 and a half years. He has been very well looked after, loves the food and is always clean and tidy. The home has done a great job under incredibly difficult circumstances due to the pandemic.
We couldn't have chosen a better care facility. Staff were very caring towards my husband and family members, especially in his last few days. Woodland Hall felt like a family and looked after us all for the last 2 1/2 years. We would thoroughly recommend the high standards of Woodland Hall to anyone seeking a safe haven for their loved one.
My grandad always maintained living independently was of paramount importance in his later life. Unfortunately, due to a number of health issues and many hospital admissions, his level of care was so high that he needed two people to assist him on a daily basis. The transition from independence to reliance on others was so rapid that it requires a very gentle process. Woodland Hall was keen to treat him as an individual and learn as much about him as they could to ensure they safeguarded his mental health as well as physical. They interacted with him with kindness and humility, maintaining his dignity, even during a difficult time of covid-19, they also included all of the family in every decision and made to feel as though we were in control of his journey with them. During Covid, they found innovative ways to keep us in touch for much needed virtual contact. My grandad sadly passed on 19.06.20, and the home dealt with everything and everyone with love, care and diligence, they were compassionate, and this was crucial to us all in these last few days; thank you.
I would like to say how much I appreciate everyone's help at Woodland Hall in looking after my stepmother in her final months. The home was so welcoming when my stepmother was admitted and the staff were simply fantastic. They had so much patience as my stepmother wasn't the easiest of patients at times. The facilities are excellent and the bedrooms are light and airy. My family and I would like to say a huge thank you to everyone at the home, you made a very difficult time easier to cope with.
Absolutely great nursing care. Thanks to the kind and supportive staff. Everyone from the reception to the nursing team has been excellent. So a huge thank you to the managers and team.
They even bought another resident out to say goodbye to her on the day of the funeral.
Extremely positive. Staff very kind, very professional, available at all times. Mobilised my mother after her surgery. Gave her care, confidence, comfort when she most needed it. We will definitely recommend Woodland Hall to other people. Caring for the relatives as well and we also found it to be a lovely, approachable, clean environment.
My mother was admitted to Woodland Hall under NHS Continuing Care following discharge from hospital. The home were very accommodating to her needs and were happy for us to bring personal items, including her recliner chair, making her feel at home. We found all the staff to be very kind and understanding and nothing was too much trouble. We visited frequently because there was no restriction on times for visiting. During these visits, we were always made welcome by all the carers and nurses and treated with respect. The staff would respond to any requests and were always forthcoming with a lovely cup of tea or coffee. We would have no problem in recommending this home for a loved one.
My mother, 92 years, is a difficult woman, highly independent. She was here for 6 weeks of rehab after breaking her arm. The first day she was shouting and screaming she didn't want to be here. That was only for the first afternoon. She calmed down thanks to the wonderful skill set of all the staff. She is so sorry to be leaving. She wants to stay! This is an incredible place. Highly recommend it.
I found my one week experience at Woodland Hall beyond words. Comfortable and luxurious in a newly refurbished room that was beautifully planned. The staff were worth their weight in gold- all of them. They were always cheerful and offering help. A very polite, respectful bunch of individuals - beautiful people. I could not be more happy with my treatment in Woodland Hall. Thank you for an unforgettable experience.
I cannot recommend highly enough the Woodland home. My mother went there in need of rehabilitation following two long spells in hospital and from day one the staff were incredibly supportive, thoughtful and caring. They helped to get my mum walking again with confidence and gave her, her self-belief and dignity back. Thank you to everyone at Woodland for the first class care, love and support.
Well attended to. The food excellent and the staff couldn't do enough to make mums rehab a success.
Dad was very happy during his time. Rooms are good. Staff friendly and food OK, although perhaps a bit spicy for an old man's (92) taste! The only downside was his discharge which was a shambles. We were told it was booked for 1.30pm. By 2.15 we asked, no information. Then transpired the home had only phoned at 2.20 and no ambulance suitable. We were told a car was coming but very little info (from where, or by when) so at 3.30 we left in our own car. Two hours late and still no transport. A bad end to a good experience.
Thank you for taking the time to write a review – we’re very happy to read your positive comments and see the good and excellent scores, particularly for the team at Woodland Hall. In regards to the transport at discharge, I’m very sorry to hear about the issues you had. The transport was fully...
I am very pleased with the care provided by Woodland care home. My Uncle was treated with dignity and respect. Furthermore, he was happy to remain in your care and his appetite has been improved.
I found the rehab services for my mother very good. She was well looked after and facilitated to regain her mobility. Thank you to all the staff.
I visited my friend almost daily at Woodland Hall for around 5 months. His room was always clean and neat. A lady cleaned his bathroom every day. My friend wore clean, new clothes every day. He was always clean and shaved. His hair was cut and his feet were looked after. He liked all the food and drink and whenever he needed something he was given it. The staff were very polite, friendly and kind towards my friend and myself. He was treated with dignity.
Woodland Hall. The care and attention has been wonderful. Thank you Care UK.
The staff in the rehab unit go the extra mile and are very caring. There is flexibility over meals (they will make toast for instance if the patient fancies it). There is no pressure put on the patient, but they are encouraged to help themselves get better. Relatives and friends are made very welcome. At the sign of any problems, the nursing staff are quick to act.
We are very pleased with all the staff that have a lot of patience.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 May 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (41) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Woodland Hall.
Accreditations
There are no accreditations posted yet for Woodland Hall.
Meet the Team (1)

For me, the most important aspect of my role as home manager is making sure every resident feels safe, valued and truly at home. I believe that care should be centred around each individual and designed to support their dignity, independence, happiness and wellbeing. Building trust is at the heart of what we do. It is important that families also feel reassured and confident that their loved ones are cared for with compassion and respect.
Before becoming a home manager, I was a regional business manager, also for Care UK and I have previously studied finance-related courses. I am currently completing a nursing qualification. I was particularly drawn to Care UK because it is an organisation that is committed to supporting colleagues and residents. Positivity and teamwork are the culture, and everyone is valued.
To be a successful home manager, you need to be compassionate, patient and genuinely caring. You also have to be committed to residents’ well-being and quality of life. Good communication and listening skills are also essential to building trusting relationships, not just with residents, but with their families and with colleagues. A home manager should also be approachable, well organised and be able to lead by example, creating a positive and supportive environment.
The best part of the day for me is spending time with residents and seeing them happy, comfortable and engaged with daily life. Whether it’s having a conversation, seeing residents enjoy activities, or hearing positive feedback from families, those moments are the most rewarding because they remind me why I do this.
Outside of work, I enjoy gardening, travel, reading and swimming.
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