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- Woodland Hall care home

The staff are incredible, each and every one of them is warm, friendly and caringLaura R(Daughter of Resident/Service User)



The staff are incredible, each and every one of them is warm, friendly and caringLaura R(Daughter of Resident/Service User)



Woodland Hall is a purpose-built care home set in a leafy residential area in Greater London, providing tailored care and support for older people with a range of needs, including residential, nursing and dementia care on a permanent or respite basis.
The team is highly experienced in caring for people with Alzheimer's and other forms of dementia, having undertaken specific dementia training developed by Care UK's in-house experts.
Residents are free...
Care Provided by Woodland Hall
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 72 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Woodland Hall for full pricing details and T&Cs.
Contact Woodland Hall to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Andreea Zara (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
Room Information
- Single Rooms (72)
- Single Rooms with ensuite Wet Room (72)
Parking
- On site
Woodland Hall Reviews (68)
Woodland Hall has a Review Score of 9.7 (9.674) out of 10, based on 18 reviews in the last 2 years.
Over all time Woodland Hall has 68 reviews.
Thank you to all the excellent staff who looked after me for 44 days whilst I was in Hillside Unit Woodlands Hall rehab. The carers really put themselves out to ensure my happiness and well being. Since I can't name, I am emailing the home directly with those who went beyond normal service. The physios did a fantastic job, so much so that at my hospital check-up this week, they were amazed at my progress. especially when I entered the home, I never believed I was going to walk again. Now, I'm home with crutches and able to go outside in dry weather. The chefs had the patience to help when I didn't like the menu, treating me like a customer in a restaurant rather than a patient. The cleaning staff were always friendly, and helpful. My Hillside Unit manager was very efficient and helpful as for were the nurses especially one person who was very friendly and always had a smile and time to talk to patients.
She listened intensively and made a number of wise observations from her experience. It was a very useful discussion. My sister has a very good carer who had changed her 3 times today through her incontinence. She is very patient and even loving.
Exceptionally clean and warm.
Exceptionally good help and care for residents.
The staff are friendly and have a close, kindly relationship with the residents. The home is well maintained, providing a comfortable environment.
Staff are friendly and attentive but not obtrusive. Good to see regular staff faces who know who you are. My mother presently sleeps poorly at night and this is getting good attention to resolve.
Every time I visit my mother, the staff are always welcoming, friendly and professional - from the carers, chef, nurse, activities staff, management and reception staff. Communication - mostly by email to the care home is answered promptly and efficiently - communication from nursing staff and carers to the family is prompt and informative also. I would thoroughly recommend the home and so does my mother!
One criticism; recently the management have decided to move staff to alternative wings. The has resulted in some long term nurses and carers becoming dissatisfied as they have built up a warm, compassionate affiliation with the residents in their care.
Thank you for taking the time to provide feedback, and for your lovely comments and scores for Woodland Hall – I’m incredibly happy to hear your kind words. In regards to the care team moving to different suites in the home, as you may know, we’ve had lots of positive changes in the home in recent...
I am satisfied with the service provided, the staff are very helpful. I would recommend it to others.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 May 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (41) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Woodland Hall.
Accreditations
There are no accreditations posted yet for Woodland Hall.
Meet the Team (1)

For me, the most important aspect of my role as home manager is making sure every resident feels safe, valued and truly at home. I believe that care should be centred around each individual and designed to support their dignity, independence, happiness and wellbeing. Building trust is at the heart of what we do. It is important that families also feel reassured and confident that their loved ones are cared for with compassion and respect.
Before becoming a home manager, I was a regional business manager, also for Care UK and I have previously studied finance-related courses. I am currently completing a nursing qualification. I was particularly drawn to Care UK because it is an organisation that is committed to supporting colleagues and residents. Positivity and teamwork are the culture, and everyone is valued.
To be a successful home manager, you need to be compassionate, patient and genuinely caring. You also have to be committed to residents’ well-being and quality of life. Good communication and listening skills are also essential to building trusting relationships, not just with residents, but with their families and with colleagues. A home manager should also be approachable, well organised and be able to lead by example, creating a positive and supportive environment.
The best part of the day for me is spending time with residents and seeing them happy, comfortable and engaged with daily life. Whether it’s having a conversation, seeing residents enjoy activities, or hearing positive feedback from families, those moments are the most rewarding because they remind me why I do this.
Outside of work, I enjoy gardening, travel, reading and swimming.
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