The Knolls Care Centre

Staff are pleasant & helpful. Medication supervision is excellent. Prior to being resident, my mother was hopeless at taking medication. Her room is spacious and there is room for personal items to make her feel at home. Best of all, The Knolls is set in a wooded area and provides a garden for residents to walk & sit.

Overall, it is the caring staff that makes The Knolls a welcoming residential care home.

My mother has been at The Knolls for over 18 months. She is much improved. The staff are excellent and without the nursing team my mother would not be with us today.

I could not recommend The Knolls enough and thank everyone for helping me at one of the worse times of my life.

That said the most important thing is the quality of care she receives and with that the team at the Knolls are brilliant. Thank you

My brother and I were really worried about finding a home where our mum would be happy and truly cared for, but we needn't have worried. The Knolls is simply amazing and mum is thriving. It is professionally run and communication is excellent.The staff are so kind to her and treat her with respect and compassion. The staff have really made the effort to get to know mum and always share information with us about her health and wellbeing. When we first visited the Knolls we were immediately struck by how happy the residents were and what a lovely feeling of relaxation and care the home had. Daily visits have shown this to be the case and we can't recommend the home enough. Wonderful staff, wonderful home that is giving mum the care in her final years that she deserves.

If there is a negative, it would be that more effort/bribery is used to get her to engage more with the activities and get her out of her room.

My wife was at Knolls for respite. Thank you to all the staff from Receptionists to Nurses and Carers for being friendly, caring . The atmosphere is great and quiet. A great place. Keep up the good work.

Everyone at The Knolls shows care and compassion. The atmosphere at the home is relaxed, warm and safe. The staff are all, without exception, professional and kind, they know the residents well and know how to respond to them. It is an enjoyable experience to visit my mother who has fun there and speaks so highly of the staff.

My father has bad dementia which makes him a difficult patient to care for. However, the staff and management at The Knolls provide excellent care with a caring, cheerful and professional approach and have supported us all very well. We are very grateful. The home is beautiful and the decor and activities are well thought out for dementia patients. My father enjoys the food too.

Although it was a difficult decision for us to make, we feel that moving Mum into the Knolls was the best one for her.

My mother-in-law initially moved to the care home for a short respite stay following a hospital discharge in February, however, she settled in so well that we made the decision for her to stay permanently - and we've never looked back.

The care she receives is truly excellent. The staff are incredibly caring, attentive, and always listen to her individual needs. They are friendly, kind, and consistently go above and beyond to ensure she feels comfortable and valued.

Whenever we visit, we're always made to feel so welcome. There's a warm, homely atmosphere that feels more like a family than just a care facility. We're so grateful for the support and compassion the team shows every day.

Before choosing The Knolls I visited a number of care homes, but we chose The Knolls because of the people that I met there. We are very pleased that we made that decision, so thank you.

My dad lived at the Knolls for about two years after my mum could no longer care for him at home. It was a heart-wrenching decision as a family to take this step but my mum just could not manage any more. From the second we arrived we were surrounded by empathy, understanding and compassion. The whole team of staff from the managers, the reception team, the cleaning staff, nurses and carers and the entertainment team provide an exceptional service that is more like a family than a care home. I have been blown away by the love and care they have not only given my dad but also the care for my elderly mum who visited most days. Sadly my dad recently lost his fight with Parkinson's but the staff were with us to the end. When you are going through the saddest time as a family, despite all their duties they still found time to give us a hug when we needed it. I will never forget what they have done for my mum, my dad and our family and just want to say a massive thank you to you all.

A massive thanks to everyone.

I am very happy with the care provided for my mother and the support that they provide to me on this journey. I only marked down one notch on the activities because it is challenging to engage my mother in these some of the time.

I find the staff very helpful, love the fact they have lots of things going on and they really encourage the residents to participate. There is always someone on hand for the residents and their families to either help or answer any questions.

This is a wonderful care home, especially for those with dementia. All the staff are warm, understanding and caring, definitely check it out if looking for support for an elderly relative. The location of this care facility is perfect with a sweeping driveway and a large garden to enjoy when the weather is nice. Lots of activities are organised and food is very good. Nothing is too much trouble.

Due to a difficult short term service user activities were not able to happen for a cople of days and that was a pity as Dad does get bored easily and needs help to keep his mind and body active.

I cannot fault the care my father received at The Knolls in the few short weeks he was there. The friendliness and compassion both he and myself were shown during his short stay was wonderful and helped me to know that I'd made the right choice for him for the last few weeks of his life.