The Knolls Care Centre

Mum loves The Knolls! She has made friends, the carers are lovely, the food is good and she joins in all the various activities, as well as enjoying the beautiful garden. The experience of choosing the Knolls has surpassed all expectations and it was the best decision we could have made for our mum.

At very short notice, The Knolls was able to provide convalescence for my mum after a fall and an operation in hospital on a broken femur. The care staff were excellent, and after a 2-week stay, Mum had regained her confidence was walking well and ready to return home. The manager couldn’t have been more helpful.

I have been well looked after and treated with kindness and dignity, and to see how the staff look after their clients were heartwarming. I understand from my son, the manager and staff have liaised well with him and kept him informed of my progress and helped out organising carers at home. Clothing going missing in the laundry was a small problem, and I seemed to get another residents items, but it was soon sorted. Meals were mostly adequate and enjoyable.

My uncle spent his last 8-days in the care of The Knolls Care Centre, being transferred there from the hospital for end of life care. The staff were amazing, treating him with care and dignity and keeping me well informed as to his health on any given day. The home itself has a comfortable vibrant atmosphere. During my visits, I saw members of staff interacting with residents, encouraging movement and chat. I wish my uncle had been well enough to join the residents for companionship and entertainment, but I can rest easy knowing he was in a safe, clean, comfortable place where his needs were all met well.

My mother was in Knolls Care home only for a short time of 13-days respite until she passed away. I would like to thank the staff for their care and affection to make Mum comfortable. They were always friendly and went above and beyond to help satisfy Mums needs and assist me through this sad period. The management was helpful with the paperwork at this very stressful time.

My mother has been at the home for 21 months now. I have found the staff at the home to be approachable and caring throughout. They have taken the burden of worry off my shoulders as I know that she is in good hands. I am very grateful for the care they are giving my mother.

I have been very pleased with the way my husband has been treated during the time he has been a resident at the Knolls. The staff quickly got to know his ways and they are always very kind and thoughtful.

My father was extremely overawed by his stay in The Knolls. He was very impressed with the care shown to him by all staff, in his words 'magnificent'.

My mother has been here for almost a year and the level of care she receives is excellent. All the staff are friendly and very caring. I'm kept up to date with any problems or changes. Would definitely recommend the Knolls to anyone considering a care home for their loved ones.

Only one internal visit then lockdown, however outside visiting allowed and that made all the difference. Now inside visiting in a nice setting. The person I visit is comfortable, settled and cared for really well.

I am extremely delighted with The Knolls. Mum has been there for nearly two years and in all that time I have been impressed by the kindness and professionalism they have displayed. The home is clean and the food is excellent. My mum is happy and contented which gives me constant reassurance that she is being well looked after. I feel when we found this care facility, we landed on our feet. Excellent, cannot praise enough.

Management were particularly helpful when my father first went into care. Also, the staff have been a great support throughout lockdown.