The Windmill Care Centre

104 Bath Road, Slough SL1 3SY
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9.8 45 Reviews
  • The Windmill Care Centre, Slough
The Windmill Care Centre is located on the outskirts of Slough and provides residents with a bright and comfortable living environment, noted for its pleasant environment and quality nursing and dementia care.

All rooms at the home are en-suite and are decorated with bright and modern furnishings throughout, while the home has ample communal spaces throughout in which to organise regular activities and events. A regular programme of activities is provided by an activities coordinator, encouraging residents to lead healthy and enriching lives.

The home has a strong link with the local area, as residents regularly meet with local groups to develop friendships and increase happiness and well-being. Many of the home's residents are supported to maintain their independence by being actively involved with local groups.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1210
  • Self-Funded Residential Dementia Care: from £1375
  • Self-Funded Nursing Care: from £1485
  • Self-Funded Nursing Dementia Care: from £1485

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact The Windmill Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Vanessa Cabulong (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (53)
  • Single Rooms with ensuite Wet Room (18)

Visiting

  • Visitors welcome anytime.

Parking

  • Free on-site parking.

The Windmill Care Centre Reviews (45)

Total of 45, showing 1-20
9.8

The Windmill Care Centre has a Review Score of 9.8 (9.784) out of 10, based on 12 reviews in the last 2 years. Over all time The Windmill Care Centre has 45 reviews.

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Date Published

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Overall Experience  Overall Experience 4.0 out of 5

Found The Windmill Care Centre a very good place for my brother. They treated him like family and looked after him with genuine love and assistance. Feeding him and making him comfortable. P.S. A special thank you to carers, please pass on my thanks to their managers that they were exceptional.

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Overall Experience  Overall Experience 4.0 out of 5

The staff at the Windmill laid on a lovely birthday party for my Mother on her 89th birthday, that she enjoyed and so did I and her friends.


Would like to mention in particular the Victoria Sponge birthday cake that was prepared, my Mum's favourite.


Thank you

Reply from Vanessa Cabulong, Home Manager at The Windmill Care Centre

Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that your mother's 89th birthday celebration was so special for her, her friends, and for you. Our team takes great pride in creating memorable moments for our residents, and we're so pleased that the Victoria sponge - (her favourite) added to the occasion. We truly appreciate your feedback and look forward to continuing to make your mother's time with us as enjoyable and meaningful as possible.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Windmill are very kind and caring. The residents all seem happy - and are always clean and tidy. The care team interact well with the residents.

Reply from Vanessa Cabulong, Home Manager at The Windmill Care Centre

Thank you so much for your kind words and positive feedback. We're truly glad to hear that you had a a very good experience and felt welcome. Our team is dedicated to providing compassionate and high-quality care, and it's heartening to know that this was reflected in your visit.

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Overall Experience  Overall Experience 5.0 out of 5

I have no complaints about anything or any body,everything & every body is top class in my opinion,very happy for my mother to be here.she seems very settled & at home,I find the staff very approachable & helpful

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Overall Experience  Overall Experience 5.0 out of 5

When I was told that my wife was to be discharged from hospital to a care home, I felt uncomfortable as I felt I was able to care for my wife at home with the help of visiting carers, I could not have been more wrong. My wife has a pressure sore on the sacrum which appeared in September (now December)
before her hospital stay. She requires 24 hour care, regular turning which she has in the home and a nurse on standby which she has. To enable the sore to heal she also requires a special diet which she gets and at the last the sore is healing due entirely to the staff. Everyone from the cleaners, carers, kitchen staff, nurses and management are so friendly, always engaging and smiling, They treat my wife and myself impeccably.

Reply from Laura Nightingale, Commercial Business Partner at The Windmill Care Centre

Thank you for your kind words. It's incredibly rewarding to know that our team's dedication has made such a positive difference. Providing compassionate, high-quality care is exactly what we work so hard to achieve, and hearing how your wife is benefiting from this means so much to all of us. We'll be sure to share your feedback with the entire team as it will inspire and encourage everyone to continue their excellent work. Please let us know if there's anything more we can do to support you.

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Overall Experience  Overall Experience 5.0 out of 5

I am not at all unhappy with the treatment I have received since coming to the Windmill. Sometimes there have been problems but they have always been taken care of by the staff professionally. I know that any further treatment will be carried out in the same way. Thank you Windmill.

Reply from Home Manager, Home Manager at The Windmill Care Centre

Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you are satisfied with the service we provide. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.

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Overall Experience  Overall Experience 5.0 out of 5

My grandfather has been in the home 16 months now and despite him being given a diagnosis of 6 months, the staff and home have given him superb care. I have to say the communication has been superb and I really have to mention the deputy manager who at every stage keeps me updated with progress. The
staff are welcoming and friendly, it's really like an extension of family. Thanks.

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Overall Experience  Overall Experience 5.0 out of 5

My sister is very relaxed and settled in very well. She loves the food and having all the care done for her. She felt very welcome and happy. The staff are very nice and take good care of her. She also goes well with the other clients.

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Overall Experience  Overall Experience 5.0 out of 5

Upon entering the building, I was impressed with the security, both to get in and get out. The staff are very friendly and helpful. The standards and cleanliness are very good, and everybody seems to know what they are doing and all the clients.
One last is very knowledgeable and helpful; she is very
helpful as are all the staff.

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Overall Experience  Overall Experience 5.0 out of 5

My grandad was taken in as a resident just before Christmas. So far, the staff have been friendly, approachable and caring not only to my grandad but to us as a family. They have made us feel safe by leaving my grandad in their care. Grandad was only in for four days when it was his birthday on Christmas
Day. How the staff decorated his room and made him a birthday cake made us as a family feel very touched that they went to this effort for someone so new. My grandad is happy and settled thanks to how the staff have treated him and settled him in. As a family, we cannot express our gratitude enough, and we appreciate everything they do.

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Overall Experience  Overall Experience 5.0 out of 5

Everyone is very warm and friendly. They take good care of my dad. I enjoy my visits. Your staff are all so lovely. They treat my dad with kindness and respect. There are plenty of activities for the residents, and families are always invited and welcomed to join in. It’s a welcoming and inclusive environment.
Thank
you

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Overall Experience  Overall Experience 5.0 out of 5

My mother joined the Windmill Care Home for some respite and it was a very positive experience for her. She made friends and participated in social activities, both inside and outside the facility. Staff were kind, and respectful and encouraged the family to visit during her stay. Should my mother require
further respite care we would not hesitate in choosing for her to stay here again. Thank you to all those who helped looking after her. Your hard work and dedication are greatly appreciated.

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Overall Experience  Overall Experience 5.0 out of 5

The team work well to get to know the residents individually so their needs can be met.

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Overall Experience  Overall Experience 4.0 out of 5

I was reluctant to put my mother, who is a dementia sufferer, into a care home. However, my concerns were unfounded as she has received nothing but care and support since she was admitted into The Windmill Care Centre in July 2022. The home is clean and tidy, the food is appetising and more importantly
the staff are friendly, caring and professional. My huge thanks to all the staff at The Windmill Care Centre. Thank you for looking after Mom.

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Overall Experience  Overall Experience 4.0 out of 5

Since my sister-in-law has been in the home, we are really pleased with the care and attention she has received. Nothing is too much trouble and the staff are really friendly to us as relatives when we visit.

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Overall Experience  Overall Experience 4.0 out of 5

Before I was transferred in to The Windmill Care Centre from hospital I was told not to go into The Windmill because you are left in your room and not looked after. Also told the staff don't care for the residents. Well I found out after being put in there it's all lies, I was looked after very well
and nothing was missed. I felt while I was in there that I was part of a family, well looked after and treated very well. Very good staff.

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Overall Experience  Overall Experience 5.0 out of 5

Management and staff at The Windmill Care Centre gave my mum excellent support and care. The time she spend there she was happy making friends and enjoying life. We'd like to thank everybody for their help and care.

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Overall Experience  Overall Experience 4.0 out of 5

The care home is clean. When I visited, I felt it was well run. The staff speak in different languages which is an added bonus. I even tasted the food that was provided on one such visit in order to see if it was good or not. The only drawback was there was no toys or books which are freely available
for relatives of residents who like to read or play. Bedrooms are clean and free of dirt and dust etc. The staff treat her well and also seem to know what they are doing.

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Overall Experience  Overall Experience 4.0 out of 5

I was very impressed when visiting my sister. The staff are very polite and helpful. Her room is clean and homely. It was lovely to visit and sit in the garden. Covid rules are strict but necessary. One niggle I have is 25 minutes is not long enough. My sister is quite happy and settled.

Reply from Wendy Blackmun, Home Manager at The Windmill Care Centre

What a pleasure to receive such lovely feedback about our home and I’m so glad that your sister is happy living with us. Our garden is such a joy to our residents and we feel so very lucky to have such a welcoming and relaxing space for everyone to enjoy, right in the middle of Slough. Thank you again for being so patient and understanding regarding the ongoing visiting restrictions under which we continue to operate, as our number one priority remains to protect the health and wellbeing of everyone living here at Windmill.

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Overall Experience  Overall Experience 5.0 out of 5

Small, homely, friendly atmosphere. All residents are happy upon my visits, and my mum is settled and happy here and has made friends. Staff are friendly and polite make you feel at ease.

Reply from Wendy Blackmun, Home Manager at The Windmill Care Centre

Thank you very much for taking the time to review our home and for the lovely comments which are greatly appreciated. In addition to your mother meeting new people and socialising, I'm pleased that you are happy with the high standard of care provided by our staff. I will ensure your lovely feedback is shared with our team. Thank you.

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Current Review Score: 9.8 (9.784)

Overview of Review Score

The Review Score of 9.8 (9.784) out of 10 for The Windmill Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.784 for The Windmill Care Centre is calculated as follows: ( (107 Excellents x 5) + (25 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 134 Ratings = 4.784

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Windmill Care Centre is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Dec 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (3)

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Meet the Team (6)

Vanessa

Vanessa Cablong

Job Title: Home Manager

At The Windmill Care Centre in Slough, our Home Manager Vanessa plays a vital role in creating a warm, safe, and supportive environment for residents, families, and team members alike.


With a strong background in nursing and exceptional leadership skills, our manager leads with compassion and professionalism, ensuring the highest standards of personalised care are delivered every day.


As a dynamic and approachable leader, the Home Manager fosters a culture of openness, respect, and continuous improvement, while also maintaining strong relationships with external partners, regulatory bodies, and the local community.


Passionate about excellence in dementia care and resident wellbeing, our Home Manager ensures The Windmill Care Centre is not just a place to live, but a home where people thrive.

Janessa

Janessa Kim Espinosa

Job Title: Deputy Manager

As Deputy Manager at Windmill Care Centre, Janessa Kim Espinosa is a cornerstone of both leadership and compassion within the home. With a rich background in healthcare and a deep commitment to supporting older adults, Janessa brings structure, warmth, and a proactive spirit to her role.


Working alongside the Home Manager, Janessa ensures the smooth day-to-day running of the centre, supporting staff, residents, and families alike. Her meticulous attention to detail, coupled with a calm and approachable manner, makes her an invaluable guide and mentor to the care team.

Sonya

Sonya Suleman

Job Title: Registered General Nurse

Sonya Suleman is a dedicated Registered General Nurse whose commitment to excellence in care is felt throughout The Windmill Care Centre. With years of clinical experience and a compassionate approach, Sonya delivers expert nursing support tailored to each resident’s unique needs.


Her calm and reassuring presence makes her a trusted figure among residents, families, and colleagues alike. Sonya combines her extensive medical knowledge with a deep understanding of person-centred care, ensuring that every individual is treated with dignity, respect, and kindness.


Known for her meticulous attention to detail and unwavering professionalism, Sonya also mentors junior staff and contributes to the home’s continuous development through training, quality initiatives, and day-to-day leadership.


Sonya’s passion for improving lives shines through in everything she does from clinical assessments to comforting conversations, making her an invaluable member of the Windmill team.

Daniela

Daniela Celi Paredes

Job Title: Dementia Ambassador

As The Windmill Care Centre’s dedicated Dementia Ambassador, Daniela brings heartfelt passion and deep expertise to her role, ensuring that residents living with dementia receive the dignity, understanding, and personalised care they deserve.


With a natural gift for empathy and communication, Daniela champions best practices in dementia care across the home. She works closely with both residents and staff to create a nurturing, stimulating environment where every individual feels seen, heard, and valued.


Through ongoing training, one-on-one support, and innovative activities, Daniela leads by example in promoting a culture of compassion and inclusivity. Her dedication not only enhances the quality of life for residents but also inspires colleagues and families alike.


Daniela is more than a team member, she is a trusted advocate, a comforting presence, and a guiding light in the lives of those she supports.

June

June Jones

Job Title: Lifestyle Team Member

Joined: 2022

My name is June Jones i am part of the Lifestyle team at the Windmill Care Home. I have been at the Windmill for almost 3 years. My job is to try and get the residents involved in doing different activities such as games, Arts and Craft ,Baking, types of mind games like crosswords word search and many more things. My job is also to book entertainment for them and also to get them out in the community. We also do 1 to 1s with residents in their rooms if they prefer.


I love the work i do it is always a pleasure to come to work. I get to meet great people all with different stories and challenges and this is what makes my job worth while. I work with a great team and as individuals we bring something different.

Rhona

Rhona Herring

Job Title: Registered General Nurse

With warmth, wisdom, and unwavering dedication, Rhonda Herring brings her nursing expertise to the heart of Windmill Care Centre. As a key member of the clinical team, Rhonda provides compassionate, person-centred care and ensuring residents feel safe, respected, and truly cared for.


Rhonda’s calm and reassuring nature puts everyone at ease, from residents and families to her fellow team members. Whether administering care, offering a listening ear, or supporting a colleague, she’s known for her thoughtful approach and attention to detail.

Frequently Asked Questions about The Windmill Care Centre

What types of Care is The Windmill Care Centre registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Windmill Care Centre have?

There are 53 Single Rooms.

What are the Facilities & Services at The Windmill Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is The Windmill Care Centre to the centre of Slough?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Windmill Care Centre to verify any information. View our terms and conditions. The Windmill Care Centre has an Enhanced Service - more info.