The Windmill Care Centre

The care home is clean. When I visited, I felt it was well run. The staff speak in different languages which is an added bonus. I even tasted the food that was provided on one such visit in order to see if it was good or not. The only drawback was there was no toys or books which are freely available for relatives of residents who like to read or play. Bedrooms are clean and free of dirt and dust etc. The staff treat her well and also seem to know what they are doing.

I was very impressed when visiting my sister. The staff are very polite and helpful. Her room is clean and homely. It was lovely to visit and sit in the garden. Covid rules are strict but necessary. One niggle I have is 25 minutes is not long enough. My sister is quite happy and settled.

Small, homely, friendly atmosphere. All residents are happy upon my visits, and my mum is settled and happy here and has made friends. Staff are friendly and polite make you feel at ease.

It’s such a relief to have my mum at The Windmill Care Centre. I’m not based in the UK so I need to have my mum at a place I can rely on and trust; a place with a high standard of care and Windmill fits that bill. I can tell they care about her and treat her well - they know her quirks and they clearly treat her like one of their family. My mum is happy there. The staff always have time for my questions. I’m so glad she is there - a compassionate, caring home.

It's a brilliant care home. The manager and staff do a very good job. They look after my friend very well and she is not the easiest person to look after. I think they all do a wonderful job.

Our dad was admitted to The Windmill in very difficult circumstances. The staff went out of their way to reassure us and to help our dad acclimatise. We have found them to be very professional, friendly, caring and compassionate. Nursing staff are hugely committed to preserving the dignity of those in their care, and admin/management are both efficient and very humane. There is a lovely atmosphere at the home.

As a home dealing with patients in challenging situations, you would believe that the staff would be passionate about their role however unfortunately not. I have been totally shocked at the lack of compassion and care from the home.

When Mum had to go into care we were unable to choose the care home due to the virus situation. However, we needn't have worried as The Windmill Care home have been amazing in looking after Mum. She has early Alzheimer's so they are very patient with her and always try to keep her interested in what's going on in the home. We don't have to worry about her now and she seems happy in her new surroundings. The food always looks good, especially the cakes, which Mum loves. I would certainly recommend the home to anybody who has an elderly relative.

Very happy with the care given to my mother. Staff are excellent.

The friend I visited was happy there and joined in various activities. Her room was tidy and clean as were the corridors and lift. Staff attending to my friend were very kind and courteous and had a good rapport with her.

Also, residents could be encouraged by staff to use social media ie Facebook, Zoom etc...

Although my husband was only in the Windmill Care Centre a short time, he was cared for very well.

My Mum has been in the Windmill for 8 years now and I have seen several different companies running it during that time. Of them all, this is definitely the best. They have invested time and money on making it very homely, refurbishing throughout, and have put together a great team of staff that have got to know and care for the residents on a more personal level. It is so good for the residents to get to know and get used to the same members of staff, looking after them consistently as opposed to outside agency staff being used which was the case before. The Manager has been a great asset to the home and is very approachable and helpful. The staff on Mum's floor know and care for her very well, I know that she is being looked after and, if there is a problem with my mum, I will get a phone call from a member of staff and that puts my mind at rest. The many planned activities play a big part in the resident's well being, as does the home being kept clean and tidy. Thank you to all staff.

Walking the floors, stopping for a casual chat with residents or families occasionally works wonders and forms a caring bond.

This care home is a very caring, fun and friendly environment for both the residents and the staff, where people staying are treated with the highest level of respect. I thoroughly enjoyed my time here and would definitely recommend Windmill Care Centre to others.

The carers were very considerate and helpful to the person I visited in difficult circumstances.

My husband is very well cared for in this care home. The staff are always welcoming and friendly. I have found that my husband is happier and settled since being in this home. I feel confident about leaving him there, as I know he is well looked after and the staff will call me if there is anything that I need to know. Thank you to everyone at Windmill Care Centre for doing such a great job!

I love living here. It is very nice. I love this place. The staff take good care of me and other residents. The manager is also very good.

Thank you all for your care you had shown.

My mother has the best of care at the Windmill Care Centre. All the staff are very caring and nothing is ever too much trouble. There is always plenty of staff around and we never have to wait for anything. The Home Manager is very nice and always makes us feel welcome. I can highly recommend this home to anyone looking for care for their loved ones.