Harwood House

My mother was very happy to stay there.

Shez

Harwood House exceeded our expectations and we would not hesitate to recommend it to family and friends. My mum stayed there for two weeks for post operative care and received outstanding nursing from several different staff. She stayed in the lovely Broomhill Suite with stunning views as far as the castle. She was extremely happy there and very well looked after. The service and contact we received from our first visit and throughout the stay was top rate.

I felt like I was in a 5-star hotel!

I have found the staff and management to be very welcoming and friendly. My dad moved in in April. Whenever we visit he is always clean and tidy. I like the weekly emails i get sent letting me know the menu for the week and the weekly activities. When we visit we are always asked how we are and if we would like a drink. My dad is receiving excellent care.

We cannot thank Harwood enough and would have no hesitation in recommending the home to anyone.

An excellent care home which has a very welcoming homely feel to it. It has the vibe of a country house hotel rather than a hospital which is very nice.

My parents were both in there for c 6 weeks and the care they received was exceptional especially as they both had different needs / reasons for being in there. My mother had a non-weight bearing broken leg for most of the time she was there and the round the clock nursing care was faultless. I can honestly say that all of the staff, bar none, had a very positive and 'can do' attitude and all appeared to be happy in their work.

Residents are constantly checked up on (including every 2 hours during the night) and the level of staffing was very good. The food was excellent and the chef was happy to cook anything individually required if the residents did not fancy the day's menu.

We put my parents in Harwood House upon a recommendation and would certainly not hesitate to recommend it to others if asked.

My mother moved to Harwood House reluctantly as she would not admit to needing the extent of care she so clearly did. Right from the start she was made to feel so welcome and safe. Nothing is too much trouble for the staff, and they work so hard on her physical health and well-being. She loves her meals and has put on weight since moving there; there is also enough variety to keep her interested. She has loved the chance to bring in her own pictures and bits for her room, which creates a lovely talking-point for visitors and carers. There are great opportunities to take part in activities, and even though mum is a bit of a loner, the staff respect her wishes and encourage rather than cajole! Christmas at Harwood was a revelation. The building looked magical and exciting: mum spent most of the day 'off-site', but was welcomed back with open arms, and to a warm and prepared room with the blinds down and lights on. She counts the staff as friends and she knows she is well cared for.

This Nursing Home is to be highly recommended

My mother has been a permanent resident at Harwood House for over a year now and continues to be very happy in her new home. Right from the outset, the care and support we received was amazing. Nursing staff visited my mother in hospital to fully understand her medical needs and to create a smooth transition, and I was guided carefully through the administration. This attention to detail and personalised care and support is exemplary and is a hallmark of the home. Set deep in the beautiful countryside of Cookham Dean, Harwood House is a wonderful building inside and out, with characterful rooms and beautiful well tended gardens and terraces. Spotlessly clean and tastefully decorated, it sometimes feels like you're walking into a 5* hotel! The staff across the board are friendly, approachable and dedicated, and the range of weekly activities, trips out and social events for everyone is incredible. Thank you to everyone at Harwood House!

Our Mother was diagnosed with terminal bowel cancer in January 2025 and we chose Hardwood House to care for her in her final months.

From the start the standard of care has been exceptional - every time my three sisters or I visited we witnessed the staff looking after our Mother and other residents incredibly well. Empathising with the pain, anger, worry of the residents and always trying to do what was best for them.

Despite our Mother being quite demanding about her food, Harwood House bent over backwards to cater for her requirements. They never complained and every time we visited they would ask us if we wanted tea / coffee or anything else.

The actual residence is spotless, our Mother's room was really large and well equipped.

Despite the sadness of her passing we have absolutely no regrets that she spent her last 6 months at Harwood. We have so much gratitude to the staff it's untrue and wouldn't hesitate to recommend the care home to anyone.

My mother went to Harwood House when she was 86 and had started having falls. Her eyesight was poor, as was her hearing, and her mobility was increasingly limited. Although she wasn't keen to leave her home, she settled in quickly. This was because Harwood was like a real family thanks to the staff. All of the staff, whether carers, nurses, administrators, well being counsellors, laundry and kitchen staff and gardeners care about their guests, which also probably accounts for the low staff turnover. Harwood doesn't seem like a care home, but more like a rather nice boutique hotel for an older generation. As Mum's health deteriorated, the patience and care of the staff increased. Mum was happy and felt safe, secure and well fed. Visits were not a chore, and more of a pleasure to be with my Mum and her extended 'family'. It must have been good as Mum lived happily until she was 96. Thank you Harwood.

Thank you everyone.

A very nice experience and the staff very helpful. I was only there for a short time but I really felt looked after.

The whole team at Harwood House were utterly amazing and we cannot thank them all enough for everything that they did for my father. Everyone was so kind and attentive and they all demonstrated such wonderful care looking after my father brilliantly. We cannot thank them enough, they were all superb. If anyone is looking for a care home place for a loved one to go, you could not do better than Harwood House!

I would recommend Harwood House to all my friends needing good care and attention.

Residents are never bored as there are activity coordinators on site every day. I would highly recommend Harwood House.

A great place to stay if needed and I would feel happy staying here myself.

My husband, who has advanced Parkinson's, stayed at Harwood House for just over a week for Respite Care whilst I went away for a break. He is quite disabled but had excellent care from all the nurses and care workers. He has a medication pump which was well-managed. He enjoyed his stay and all the various activities, particularly the quizzes and the visit to a local gallery. His room was very light and comfortable. He was helped to walk around the lovely garden and supervised during his exercises. The various members of our family who came to visit were made welcome. Knowing that he was well looked after enabled me to enjoy my holiday. I can recommend it.

My mum is currently in Harwood House and she says the staff are very attentive. She is there to recover after an injury. The team are professional, the food looks good and the environment is clean and comfortable with a well-tended garden to enjoy. I would recommend it.