Harwood House

Spring Lane, Cookham Dean, Maidenhead SL6 6PW
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9.8 43 Reviews
  • Harwood House, Maidenhead
Harwood House Luxury Care is a highly praised 31 room care home with nursing in a beautiful property in Cookham Dean, Maidenhead, with magnificent views over Windsor and the Thames Valley. Their philosophy of luxury care colours everything they do, from the way the home looks and feels, to the way they organise the care they provide.

In 2010 Harwood House completed a £2m development programme designed to create an environment that is regarded by all who see, work or live in it, as extraordinary. Everything from the fabric and furnishings, to the lighting and even the pictures on the walls has been selected to stimulate and create interest whilst offering the ultimate in home comfort.

A further £500,000 investment from 2018 to 2021 has created interior designed reception rooms, two new lifts, additional garden access and walkways and a new care-pod for safe visiting. All in all, Harwood House has been designed to increase the residents’ pleasure and sense of being at home.

The standard of care, activities and nutrition are vital factors in creating excellence in a nursing home and are equal to the exceptional quality of the home’s physical comfort. That’s why they’re committed to develop new ways of delivering care that puts the needs and wants of individual residents above any other consideration.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £2200
  • Self-Funded Residential Dementia Care: from £2200
  • Self-Funded Nursing Care: from £2200
  • Self-Funded Nursing Dementia Care: from £2200
  • RESPITE Self-Funded Residential Care: from £2200
  • RESPITE Self-Funded Residential Dementia Care: from £2200
  • RESPITE Self-Funded Nursing Care: from £2200
  • RESPITE Self-Funded Nursing Dementia Care: from £2200

Our fees are dependent upon the room selected and are inclusive of all charges except hairdresser, chiropody, newspapers and physio therapy fees.

These prices are only a guideline, please contact Harwood House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Harwood House Ltd

Person in charge

  • Morag Forsyth (Matron Director)

Local Authority / Social Services

Admission Criteria

  • No Smoking/ Vaping Policy
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021
  • Number of floors: 4

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (35)

Visiting

  • Visitors are welcome by appointment

Parking

  • Parking available on site

Harwood House Reviews (43)

9.8

Harwood House has a Review Score of 9.8 (9.840) out of 10, based on 10 reviews in the last 2 years.
Over all time Harwood House has 43 reviews.

Overall Experience
  • 40
  • 3
  • 0
  • 0
  • 0
Date Published
  • 43
  • 3
  • 3
  • 10
  • 33
Reviewer Connection to Harwood House
  • 16
  • 9
  • 4
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 43, showing 41-43
Review from Paul (Nephew of Resident) published on 14 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Harwood House is without doubt 'gracious living'. It does what it says on the tin and provides residents with a place they can call home. There is no better accolade than to hear your loved one say every time you see them or ring them... "I'm so happy here!" I only wished we lived nearer and could play
a more active roll in the life of the Home. It is a great relief that even though we live a distance away, we can totally rely on the staff to provide the best level of care and attention. Thank you.
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Review from Lisa L (Daughter of Resident) published on 17 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Harwood House has looked after mum for the last 18 months, showing her the upmost kindness, support and dignity. Everyone who works here is faultless with a few care workers going above and beyond to make mum feel at home. Mum has vascular dementia so life is full of challenges, but these are dealt
with in the most professional way. I couldn't recommend then enough. Thank you.
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Review from Sue H (Wife of Resident) published on 17 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home with nursing is like a 5 star hotel and the nursing care is 5 star plus! The attention, kindness, concern and professional approach is first class. The rooms are very homely and have beautiful views and outlook. Lovely gardens to enjoy, especially with friends and family. There are activities
going on every day, stimulating, creative and imaginative. Such a warm welcoming environment.
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Current Review Score: 9.8 (9.840)

Overview of Review Score

The Review Score of 9.8 (9.840) out of 10 for Harwood House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.840 for Harwood House is calculated as follows: ( (100 Excellents x 5) + (19 Goods x 4) ) ÷ 119 Ratings = 4.84
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Harwood House is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Morag

Morag Forsyth

Job Title: Matron Director Joined: 1989

Morag Forsyth, trained as an SRN (now known as Registered Nurses) in Glasgow. Moving south she joined the staff of Harwood House in December 1989. Today she is our Matron Director. Excellence in nursing is in her DNA; the comfort, safety and well-being of each resident is her priority. With a sense of humour, she cheerfully and efficiently keeps the show on the road supported by a very good team. Morag has seen the house and gardens transformed in the last fifteen years to be the safe and elegant home it is today.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Harwood House to verify any information. View our terms and conditions. Harwood House has an Enhanced Service - more info.