The Manor

Church Road, Old Windsor, Windsor SL4 2JW
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9.7 41 Reviews
  • The Manor, Windsor
The Manor is a premier non-profit care home with nursing services in Windsor. Set over six acres of landscaped grounds by the River Thames, the home was purpose-built in 2007, ensuring that residents are equipped with modern and accessible facilities and living spaces.

At The Manor, the team understands that selecting a care home can be daunting, and they work with families every day to make this transition smoother. It begins with a 6-week no-obligation trial, allowing you to experience The Manor before making a long-term commitment. As a charity, the home prioritises people over profits and its unique Home for Life Commitment ensures that you will never be asked to leave due to personal funds depleting.

When you join The Manor family, you receive 24/7 specialised residential, dementia, and nursing care along with:

Peace of mind with Greensleeves Care's Home for Life Commitment
Six acres of beautiful landscaped grounds by the Thames
Lovely bedrooms with en-suite wet rooms
Comfortable and inviting communal spaces
A thoughtful program of activities
Appetising meals prepared daily on-site

Call the team today to discuss your needs and arrange a visit.

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Care Provided by The Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Tracey Davies (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (61)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (58)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for The Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £2,170 – £2,405
    • Self-Funded Residential Dementia Care £2,170 – £2,405
    • Self-Funded Nursing Care £2,170 – £2,405
    • Self-Funded Nursing Dementia Care £2,170 – £2,405
    • RESPITE Self-Funded Residential Care £2,170 – £2,405
    • RESPITE Self-Funded Residential Dementia Care £2,170 – £2,450
    • RESPITE Self-Funded Nursing Care £2,170 – £2,450
    • RESPITE Self-Funded Nursing Dementia Care £2,170 – £2,450

  • Updated March 2024. Exact fees depend on the specific care requirements of each individual following assessment.
  • (these prices are only a guideline, please contact The Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Any Time


  • Parking

  • On Site Parking


The Manor Reviews (41)

Total of 41, showing 41-41
9.7

The Manor has a Review Score of 9.7 (9.677) out of 10, based on 34 reviews in the last 2 years. Over all time The Manor has 41 reviews.

Overall Experience

  • 33
  • 7
  • 0
  • 0
  • 1

Date Published

41
13
22
34
7

Review from Lisa H (Granddaughter of Resident) published on 17 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Unfortunately I cannot recommend this care home, which is a shame.
This opinion is based on my personal experiences of having a close relative reside at The Manor Care home for just over 18 months.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.677)

Overview of Review Score

The Review Score of 9.7 (9.677) out of 10 for The Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.677 for The Manor is calculated as follows: ( (292 Excellents x 5) + (99 Goods x 4) + (14 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 406 Ratings = 4.677

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Manor is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (10)

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