The Manor

Church Road, Old Windsor, Windsor SL4 2JW
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9.7 42 Reviews
  • The Manor, Windsor
The Manor is a leading not-for-profit nursing home in Old Windsor, near Slough in Berkshire. Purpose-built with the charm of a manor house, it provides person-centred nursing, dementia, residential, and respite care. The Manor is being refurbished throughout the home in 2025.

As part of Greensleeves Care, a respected UK charity, The Manor places people before profit, offering award-winning care with flexible trial stays and the reassurance of the 'Home for Life' funding assurance, meaning residents are never asked to leave if their funds run out.

Set within landscaped grounds, the home offers large, fully furnished ensuite bedrooms and lounges with beautiful views, while its location near Runnymede and the River Thames ensures easy access to attractions such as Windsor Castle and Windsor Great Park.

Residents are encouraged to personalise their bedrooms for comfort and memory support, and they benefit from daily activities designed to provide stimulation, structure, and routine, whether discovering new hobbies or continuing existing ones. Nutrition is a priority, with Raising Nutrition accreditation recognising the home’s commitment to enabling and empowering food choices alongside sustainable practices. The Manor’s dementia-friendly nursing and care team is long-standing and highly experienced, supported by the Family Liaison Manager, who provides guidance for care seekers and a warm welcome. Families are invited to contact The Manor for advice or to arrange a visit, with the team ready to support them every step of the way.
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Care Provided by The Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £2379 – £2636
  • Self-Funded Residential Dementia Care: £2379 – £2636
  • Self-Funded Nursing Care: £2379 – £2636
  • Self-Funded Nursing Dementia Care: £2379 – £2636
  • RESPITE Self-Funded Residential Care: £2379 – £2636
  • RESPITE Self-Funded Residential Dementia Care: £2379 – £2636
  • RESPITE Self-Funded Nursing Care: £2379 – £2636
  • RESPITE Self-Funded Nursing Dementia Care: £2379 – £2636

Fees are set based on the specific care needs of each individual. Fees come with Greensleeves Care's unique Home for Life financial assurance and, as a not-for-profit home, every penny goes towards high-quality care, never shareholders. Give the home a call today for more details.

These prices are only a guideline, please contact The Manor to find out the exact price for your requirements.

Contact The Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact The Manor to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Tracey Davies (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (61)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (58)

Visiting

  • Any Time

Parking

  • On Site Parking

The Manor Reviews (42)

9.7

The Manor has a Review Score of 9.7 (9.726) out of 10, based on 29 reviews in the last 2 years.
Over all time The Manor has 42 reviews.

Overall Experience
  • 33
  • 8
  • 0
  • 0
  • 1
Date Published
  • 42
  • 2
  • 13
  • 29
  • 13
Reviewer Connection to The Manor
  • 20
  • 7
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 42, showing 41-42
Review from Louise W (Daughter-in-law of Resident) published on 3 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law lived at The Manor for the last five years of her life and died at the age of 93.
The entire time she was there we were more than happy with the care she received. The Manor really seemed like home to her and that was because they really looked after her individual needs and she felt
loved. The last week of her life the love and care she received was truly outstanding. Well done to the manager and your excellent team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lisa H (Granddaughter of Resident) published on 17 February 2016 Submitted via Website • Report
Overall Experience 1.0 out of 5
Unfortunately I cannot recommend this care home, which is a shame.
This opinion is based on my personal experiences of having a close relative reside at The Manor Care home for just over 18 months.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.726)

Overview of Review Score

The Review Score of 9.7 (9.726) out of 10 for The Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.726 for The Manor is calculated as follows: ( (257 Excellents x 5) + (85 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 347 Ratings = 4.726
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Manor is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

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Tracey Davies

Job Title: Registered Manager Joined: 2024

Tracey is an experienced Nurse with over 30 years of experience working for the NHS. In the early 2020s, she left retirement and began nursing in a care home before progressing to a Deputy Manager and is now the proud registered manager of The Manor.


Tracey is passionate about the quality of nursing and care being delivered by her team to her residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Manor to verify any information. View our terms and conditions. The Manor has an Enhanced Service - more info.