PJ Care Bluebirds Neurological Care Centre

Faraday Drive, Shenley Lodge, Milton Keynes MK5 7FY

Bluebirds Care Centre is situated in the heart of Shenley Lodge, a local community in Milton Keynes.

Bluebirds is a purpose-built home that provides a safe and homely environment, with specially designed day lounges and gardens landscaped to suit a variety of physical and mental health needs. All single en-suite bedrooms are furnished to provide all that a resident may require, while carers encourage residents to personalise their rooms to their taste.

The care provider offers the highest quality ongoing care tailored to the residents' individual needs, with 24-hour nursing care. A highly skilled and motivated multidisciplinary team are able to anticipate the needs of residents and plan their care accordingly.

Every resident has a personalised health action plan and access to a range of therapies including: neuro-physiotherapy, neuro-occupational therapy, speech and language therapy and neuro-psychology. Other therapies are sourced in accordance with the requirements of the individual.

Bluebirds Care Centre also has dedicated and highly motivated activity teams who provide residents with a variety of therapeutic activities reflecting their personal hobbies and interests.

Where possible residents are encouraged to access the facilities within the local community using public transport or the home's own vehicles.

Group: PJ Care Ltd

Person in charge: Anu Godagama (General Manager)

Local Authority / Social Services: Milton Keynes Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 25 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: AIDS/HIV • Alzheimer's • Challenging Behaviour • Head/Brain Injury • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Parkinson's Disease • Stroke

Admission Information: NHS referrals primarily and private placements. Ages from 18 to 65.

Languages Spoken by Staff (other than English): Afrikaans, Arabic, German, French, Hindi, Polish, Swahili

Single Rooms: 25

Rooms with ensuite WC: 25

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

PJ Care’s approach to visitors is one of openness and welcome. Visitors are encouraged to come at any time, providing the visit does not interfere with the care of the residents. Admission to the building and each individual Unit remains at the discretion of PJ Care Ltd and of authorised representatives. Permission will only be refused if a visit is not in the best interests of a resident.

There are clearly times when it is inappropriate to be visiting a resident, or a Unit and visitors are respectfully asked to respect staff and residents at those times. A full explanation will always be given in these circumstances.

There are a number of practices and procedures that all visitors are obliged to follow whilst on PJ Care premises. These are detailed in this policy, failure to follow any of these procedures may result in a visitor being asked to leave. All visitors are asked to respect that fact that there are some very ill people staying in the homes and individuals who have quite challenging and diverse behaviours. PJ Care are not responsible for the actions of the residents.

Parking:

Free on-site parking is available at the centre.

Latest Care Quality Commission* Report on PJ Care Bluebirds Neurological Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.7 (maximum of 10) for PJ Care Bluebirds Neurological Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for PJ Care Bluebirds Neurological Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 3 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.583 for PJ Care Bluebirds Neurological Care Centre is calculated as follows: ( (22 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 36 Ratings = 4.583

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.1 Points relating to the number of positive Reviews for PJ Care Bluebirds Neurological Care Centre is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 5 positive Reviews (25 registered maximum number of service users ÷ 5). 3 Reviews ÷ 5 Target = 0.600

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.7 PJ Care Bluebirds Neurological Care Centre has a Review Score of 8.7 (8.683) from 3 Reviews


Average Ratings

  • Excellent
    2
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend PJ Care Bluebirds Neurological Care Centre?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to PJ Care Bluebirds Neurological Care Centre

  • Daughter of Resident/Service User
    1
  • Partner of Resident/Service User
    1
  • Son of Resident/Service User
    1

I have found the support of the MDT team. (Psychologist, psychiatrist, physio, OT, unit manager, nurses).
Invaluable in their support.

How likely would you be to recommend PJ Care Bluebirds Neurological Care Centre? Extremely Likely

Overall Standard

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Care / Support

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Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Average Rating:   4.1 out of 5

Wonderful home, caring staff who cater for specialist needs.
Brilliant food, well maintained, lots of staff.
Activities suited to individual and wide range.

How likely would you be to recommend PJ Care Bluebirds Neurological Care Centre? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Management

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Value for Money

Average Rating:   5 out of 5

PJ Care Bluebirds offers what I believe to be a unique care service and is a breath of fresh air compared to other care homes we'd visited. Bluebirds is able to manage complex needs and deal with certain dementia patients. Time is taken to ensure that residents backgrounds are understood. They demonstrate a level of persistence, second to none, when faced with issues around administering medication.

Staff are always welcoming and approachable and even in times that are busier than usual and admin and maintenance are very good.

How likely would you be to recommend PJ Care Bluebirds Neurological Care Centre? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.7 out of 5

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

November 2013

2013 National Care Awards

Recipient: PJ Care Ltd

Date: Friday 29 Nov 2013

more details

October 2013

June 2013

2013 First Woman of Business Services

Recipient: PJ Care Ltd

Date: Wednesday 12 Jun 2013

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at PJ Care Bluebirds Neurological Care Centre