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- PJ Care Bluebirds Neurological Care Centre care home






Bluebirds Care Centre is situated in the heart of Shenley Lodge, a local community in Milton Keynes.
Bluebirds is a purpose-built home that provides a safe and homely environment, with specially designed day lounges and gardens landscaped to suit a variety of physical and mental health needs. All single en-suite bedrooms are furnished to provide all that a resident may require, while carers encourage residents to personalise their rooms to their...
Care Provided by PJ Care Bluebirds Neurological Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 25 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact PJ Care Bluebirds Neurological Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Willinbrook
- Private Owned
Person in charge
- Shaun O'Gara(Registered Manager / Director of Operations)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2001
- Last Refurbishment: 2017
- Number of floors: 1
Room Information
- Single Rooms (25)
Visiting
- Warmly welcome family and friends to visit the care centre, as believe staying connected with loved ones is essential to the well-being and happiness of residents. Care centre is open for visits throughout the week, and encourage you to spend meaningful time with your loved ones in comfortable and inviting spaces. Whether you wish to enjoy a cup of tea in the lounge, take a walk in the beautiful gardens, or join in with one of the planned activities, aim to make every visit a positive and enjoyable experience. The friendly team is always on hand to support you and ensure that your time here is as special as possible.
Parking
- Free on-site parking is available at the centre.
PJ Care Bluebirds Neurological Care Centre Reviews (23)
PJ Care Bluebirds Neurological Care Centre has a Review Score of 9.6 (9.600) out of 10, based on 7 reviews in the last 2 years.
Over all time PJ Care Bluebirds Neurological Care Centre has 23 reviews.
So happy my dad has landed here at bluebirds he's peaceful and happy and and I'm at peace knowing he's there. All the staff are friendly and the food is great. My family are so much appreciative of the support
Knowing that you and your family feel reassured and at peace is incredibly important to...
As soon as I visited my nan in this home I knew it was the best place for her. The home feels welcoming, calm, the staff were friendly and attentive and the rooms were spacious. Seeing any loved one in a home is hard but knowing they are cared for in a home like this makes it a lot easier. Thank you for all you do!
The home is amazing,from all the staff,the care and time they provide to the various activities and events they put on, communication is excellent from queries to updates on mum.equally what is important is knowing mum is safe and cared for,which is so important when you have to trust a home which you are placing some you love into.
My Nan has been in Bluebirds for around 7 years now and they have been amazing. All the staff are so friendly and helpful. Most times I see my Nan I get upset but the staff are so understanding and supportive. It's nice to know Nan is somewhere that care so much for the residents and their family's!
If I had to go into a care home, this would be the one I would like to go to, as I have seen first-hand how wonderful all the staff are. I really can't speak highly enough of every person who works there.
Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience at our care home. Our team works hard to create a friendly and supportive environment, and it's rewarding to know that their efforts are recognized. If you ever need anything or have further feedback, please don't hesitate to reach out. We truly appreciate your support!
The staff were festively dressed and their usual welcoming selves. All residents in festive clothes where possible. My husband was hoisted into his wheelchair and positioned in the sitting room so he was able to watch the pantomime. It was very emotional watching him enjoy the performance. Huge thank you to all.
Thank you so much for your kind and thoughtful review! We're delighted to hear that you and your husband enjoyed the Christmas party and pantomime. Our catering team will be thrilled to know their efforts were appreciated, and the festive treat bags were a hit! It's great to hear that your husband...
The team at Bluebirds are just amazing! All of them, the care, cleaning, laundry, activities, nursing care, chefs and kitchen staff, admin, managerial team, they genuinely care for my mum and also us as a family. We are kept up to date with all aspects of Mum's care, the atmosphere is relaxed but professional, there are regular social events for residents and families and some really interesting and helpful educational talks from experts within and outside the home on relevant topics like dementia, Mum has some challenging behaviour that came with her dementia but staff are always kind and flexible with their approach to Mum, making her feel safe. We have had several awful experiences at other homes and, as a family, feel very lucky Mum is a resident at Bluebirds.
It's wonderful to hear that our team's efforts - across all departments - are making a positive...
Thoroughly satisfied with the care provided.
All staff appear extremely friendly and caring towards residents and their families. Management appears to give care and support to their staff, resulting in a happy working environment for both staff and residents. The home appears to be extremely clean and well kept. Covid policy adhered to - which is good for all residents and staff. Well done!
They keep in touch with family at all times and are just fab.
The activities arranged for residents are great.
We have had experience with other homes but none as good as PJ Care. Their response to Covid-19 and the protection of staff and residents was brilliant.
An excellent nursing home. Thank you!
I was very pleased to find this care home for my husband as he has complex neurological needs and needs specialist care. There are few homes that can provide this type of care for young on set and it took a while to find Bluebirds. After many experiences in other homes for respite etc. I wanted my husband to benefit from this small, friendly and well-run home and feel he is well taken care of.
Staff always ready to speak to me regarding my husbands care. Do their best to fulfil wishes.
Entertainment provided and resdients encouraged to participate.
Visits and trips arranged. Good atmosphere.
There is also a very low staff turnover which speaks highly of the overall atmosphere in the home. I am very happy that she is there.
Excellent facility, dignified care and caring staff. Extremely happy with the care home.
On the whole, they are cheerful and professional. The environment is bright and clean.
We take all feedback very seriously, which is why we ask for it. We believe we do an excellent job and this is reflected in many of the comments we receive, but we never rest on our laurels and your feedback is great as it gives us areas to look at in more depth for improvement going forward, so thank you for this.
The unit has always been really accommodating to allow family visits/outings.
There are few agency staff which helps residents who have behaviour needed proper management, as agency often not so well trained.
Overall quality excellent. Always kept informed. Brother treated with respect.
My father has improved astonishingly well during the time he has been there and seems very happy and contented to stay.
The entertainment and trips out are a real bonus.
The care and love shown to my brother has been exceptional. All staff have shown patience and allowed him to maintain his dignity under very difficult situations.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 July 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (0)
- 09 Jan 2025
Excellence in the care and support of its residents at Bluebirds has been recognized with a Gold Standard Framework reaccreditation. The award which is valid for three years recognises Bluebirds’...
- 09 Jan 2025
Excellence in the care and support of its residents at Bluebirds has been recognized with a Gold Standard Framework reaccreditation. The award which is valid for three years recognises Bluebirds’...
- 27 Sep 2024
The Bluebirds BBQ was an amazing day for its lovely residents and their family. The sun shone and the music played. The popular songs, sung by the talented Amanda, had...
There are no upcoming events for PJ Care Bluebirds Neurological Care Centre.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for PJ Care Bluebirds Neurological Care Centre.
Accreditations
There are no accreditations posted yet for PJ Care Bluebirds Neurological Care Centre.
Meet the Team (1)

Alex is a registered mental health nurse with extensive experience across senior management and quality roles. Over the past decade, he has held leadership positions within NHS provider services, NHS clinical commissioning, and the private sector. His background includes quality and safety oversight in nursing homes, acute general hospitals, general adult community services, hospice care, and independent sector provision.
For Alex, nursing is the foundation of his approach. He describes himself as a nurse first, driven by a deep commitment to caring for people and supporting the teams and families around them. He was drawn to Bluebirds by PJ Care’s strong ethos, family feel, and unwavering dedication to person-centred care.
A passionate advocate for staff development, Alex is committed to helping colleagues unlock their potential and supporting the strong retention that ensures continuity for residents. He often speaks about the unique heartbeat of Bluebirds—a culture where care surrounds everyone and a genuine can-do attitude thrives.
Looking ahead, Alex is excited about the future of Bluebirds. He sees a team that has embraced change and is ready for the opportunities ahead. At the heart of the home is care delivered with genuine warmth and intention.
Frequently Asked Questions about PJ Care Bluebirds Neurological Care Centre
What types of Care is PJ Care Bluebirds Neurological Care Centre registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does PJ Care Bluebirds Neurological Care Centre have?
There are 25 Single Rooms.
What are the Facilities & Services at PJ Care Bluebirds Neurological Care Centre?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is PJ Care Bluebirds Neurological Care Centre to the centre of Milton Keynes?
1.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact PJ Care Bluebirds Neurological Care Centre to verify any information. View our terms and conditions. PJ Care Bluebirds Neurological Care Centre has an Enhanced Service -more info.