PJ Care Bluebirds Neurological Care Centre

Faraday Drive, Shenley Lodge, Milton Keynes MK5 7FY
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9.6 23 Reviews
  • PJ Care Bluebirds Neurological Care Centre, Milton Keynes
Bluebirds Care Centre is situated in the heart of Shenley Lodge, a local community in Milton Keynes.

Bluebirds is a purpose-built home that provides a safe and homely environment, with specially designed day lounges and gardens landscaped to suit a variety of physical and mental health needs. All single en-suite bedrooms are furnished to provide all that a resident may require, while carers encourage residents to personalise their rooms to their taste.

The care provider offers the highest quality ongoing care tailored to the residents' individual needs, with 24-hour nursing care. A highly skilled and motivated multidisciplinary team are able to anticipate the needs of residents and plan their care accordingly.

Every resident has a personalised health action plan and access to a range of therapies including: neuro-physiotherapy, neuro-occupational therapy, speech and language therapy and neuro-psychology. Other therapies are sourced in accordance with the requirements of the individual.

Bluebirds Care Centre also has dedicated and highly motivated activity teams who provide residents with a variety of therapeutic activities reflecting their personal hobbies and interests.

Where possible residents are encouraged to access the facilities within the local community using public transport or the home's own vehicles.

Bluebirds have been awarded The Gold Standard Framework reaccreditation 2024 which recognises the ‘sustained practice to maintain the highest quality service’ for residents.

*Please note that the care centre specialises in the following care categories. However, in order to be admitted, a resident must be diagnosed with a primary neurological condition. In addition to managing the neurological disorder, the center is also equipped to address other mental and physical health conditions and needs.*
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Care Provided by PJ Care Bluebirds Neurological Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact PJ Care Bluebirds Neurological Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact PJ Care Bluebirds Neurological Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Shaun O'Gara (Registered Manager / Director of Operations)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2001
  • Last Refurbishment: 2017
  • Number of floors: 1

Room Information

  • Single Rooms (25)
  • Couples/Companion Rooms (0)

Visiting

  • Warmly welcome family and friends to visit the care centre, as believe staying connected with loved ones is essential to the well-being and happiness of residents. Care centre is open for visits throughout the week, and encourage you to spend meaningful time with your loved ones in comfortable and inviting spaces. Whether you wish to enjoy a cup of tea in the lounge, take a walk in the beautiful gardens, or join in with one of the planned activities, aim to make every visit a positive and enjoyable experience. The friendly team is always on hand to support you and ensure that your time here is as special as possible.

Parking

  • Free on-site parking is available at the centre.

PJ Care Bluebirds Neurological Care Centre Reviews (23)

9.6

PJ Care Bluebirds Neurological Care Centre has a Review Score of 9.6 (9.600) out of 10, based on 7 reviews in the last 2 years.
Over all time PJ Care Bluebirds Neurological Care Centre has 23 reviews.

Overall Experience
  • 18
  • 5
  • 0
  • 0
  • 0
Date Published
  • 23
  • 4
  • 4
  • 7
  • 16
Reviewer Connection to PJ Care Bluebirds Neurological Care Centre
  • 6
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 23, showing 21-23
Review from R A (Partner of Resident) published on 1 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the support of the MDT team. (Psychologist, psychiatrist, physio, OT, unit manager, nurses).
Invaluable in their support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Claire D (Daughter of Resident) published on 5 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful home, caring staff who cater for specialist needs.
Brilliant food, well maintained, lots of staff.
Activities suited to individual and wide range.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from N W (Son of Resident) published on 23 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
PJ Care Bluebirds offers what I believe to be a unique care service and is a breath of fresh air compared to other care homes we'd visited. Bluebirds is able to manage complex needs and deal with certain dementia patients. Time is taken to ensure that residents backgrounds are understood. They demonstrate
a level of persistence, second to none, when faced with issues around administering medication.


Staff are always welcoming and approachable and even in times that are busier than usual and admin and maintenance are very good.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.600)

Overview of Review Score

The Review Score of 9.6 (9.600) out of 10 for PJ Care Bluebirds Neurological Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for PJ Care Bluebirds Neurological Care Centre is calculated as follows: ( (81 Excellents x 5) ) ÷ 81 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.6 Points relating to the number of positive Reviews for PJ Care Bluebirds Neurological Care Centre is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 7 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Jul 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Alex

Alex Thurston

Job Title: Registered Manager Joined: 2026

Alex is a registered mental health nurse with extensive experience across senior management and quality roles. Over the past decade, he has held leadership positions within NHS provider services, NHS clinical commissioning, and the private sector. His background includes quality and safety oversight in nursing homes, acute general hospitals, general adult community services, hospice care, and independent sector provision.


For Alex, nursing is the foundation of his approach. He describes himself as a nurse first, driven by a deep commitment to caring for people and supporting the teams and families around them. He was drawn to Bluebirds by PJ Care’s strong ethos, family feel, and unwavering dedication to person-centred care.


A passionate advocate for staff development, Alex is committed to helping colleagues unlock their potential and supporting the strong retention that ensures continuity for residents. He often speaks about the unique heartbeat of Bluebirds—a culture where care surrounds everyone and a genuine can-do attitude thrives.


Looking ahead, Alex is excited about the future of Bluebirds. He sees a team that has embraced change and is ready for the opportunities ahead. At the heart of the home is care delivered with genuine warmth and intention.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact PJ Care Bluebirds Neurological Care Centre to verify any information. View our terms and conditions. PJ Care Bluebirds Neurological Care Centre has an Enhanced Service - more info.