Search...

Haven Lodge

Reckitt Close, Holland Road, Clacton-on-Sea, Essex CO15 6PG
Care UK Logo
Jobs
Haven Lodge logo
We can't speak highly enough of this facility, moreover the absolutely brilliant and caring staffOliver D(Son of Resident/Service User)
Haven Lodge, Clacton-on-Sea
Haven Lodge, Clacton-on-Sea
Haven Lodge, Clacton-on-Sea

Based in a quiet cul-de-sac in Clacton-on-Sea, Haven Lodge care home brings residents beautiful sea views and high-quality care. The light and spacious home provides nursing and dementia care on a permanent and respite basis, as well as compassionate end of life care.

The skilled team at Haven Lodge takes pride in their person-centred approach to care, taking time to get to know each and every resident. From mealtimes to activities,...  

Care Provided by Haven Lodge

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,999From £2,248

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.

What’s included?

• All care and support including a monthly review of care plans

• All meals, snacks and drinks freshly prepared every day by our chef

• Access to landscaped gardens

• Activities and lifestyle programme

• All utilities and other accommodation costs

• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.

Contact Haven Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Stefano Vivoli (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1994

Room Information

  • Single Rooms (46)

Haven Lodge Reviews (51)

Submit a Review
9.8

Haven Lodge has a Review Score of 9.8 (9.811) out of 10, based on 28 reviews in the last 2 years. Over all time Haven Lodge has 51 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Haven Lodge
Loading...
Showing 51 reviews matching selected criteria
Review from Shelagh W (Wife of Resident) published on 10 June 2025 Submitted via Website
Overall Experience

Haven Lodge made the last few days of my darling husbands life so very comfortable and peaceful. All the staff covered my husband and our family in love, patience and understanding. Feeding both our bodies and our souls. Nothing was too much trouble. Always with kindness. There are not enough words to describe the care we all received. Our never ending and grateful thanks to everyone

Reply from Lisa Sadler, Reviews Team at Haven Lodge

Thank you for your lovely review. We appreciate your kind feedback and we are so pleased we could be there at your time of need. You are welcome to the home anytime.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sarah K (Daughter of Resident) published on 2 June 2025 Submitted via Website
Overall Experience

What a wonderful home. My dad was moved here from hospital and sadly was only resident for a few days before passing away. But in that time both he, and his family were shown care, compassion, respect and given the dignity that everyone deserves. Nothing was to much trouble. The staff helped us smile, cry, and generally cope with what was happening. We were kept informed and supported by a team of true professionals. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Chris R (Daughter of Resident) published on 28 May 2025 Submitted via Website
Overall Experience

Mum has been a resident since July 2024. Our family visit daily and are welcomed at the home at any time. All the staff, from the Nursing Home Manager, the Nurses, the Carers, the Lifestyles Team, the team that prepare and cook the meals, the Maintenance and Cleaning staff as well as the Laundry staff always greet us and chat with us. I am very impressed with their professionalism as well as their understanding of the residents' needs.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Z T (Daughter of Resident) published on 21 May 2025 Submitted via Website
Overall Experience

Lovely staff, very attentive nothing seems too much trouble they are taking very good care of my dad. Good food choice catering for all tastes. Lovely tranquil grounds to sit out in. Seems to have lots of activities

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Kevin S (Son of Resident) published on 21 March 2025 Submitted via Website
Overall Experience

Very happy with the care that my father received during the latter stages of his dementia care. He stayed there for 4 and a half months before his passing. No issues with the staff or management and if there was minor problems they got rectified immediately. Very grateful for the care he received.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Alan D (Cousin of Resident) published on 19 March 2025 Submitted via Website
Overall Experience

Just like to say a big thank you to the manager and all the staff at Haven Lodge for the amazing job they do nothing is ever too much trouble for them and I am so pleased we moved my cousin to Haven Lodge back in June 2024. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from anthony h (Brother of Resident) published on 7 February 2025 Submitted via Website
Overall Experience
My sister is happy, clean and well cared for. I feel welcome when visiting my sister, often greeted by reception for a chat. All nurses and care staff are friendly and good natured.

I suppose the only negative is that the staff seem very busy. More staff would be beneficial to residents to add a little extra quality time.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Mandy J (Resident / Service User) published on 24 January 2025 Submitted via Website
Overall Experience

My Dad spent his last 3 months at Haven Lodge and within this time the staff, whether nursing, carers, activity or housekeeping showed nothing but kindness and respect to my Dad and his family. Nothing seemed too much trouble and the dignity of each individual resident was looked after. We were kept informed of every change with Dad which was very appreciated. Haven Lodge makes you feel as if you are one big family. You soon realise that family and friends of other residents also support each other. I always felt Dad was in safe hands when we used Haven Lodge for respite, so it was an easy decision that this was where we wanted Dad to be, when caring for him at home was no longer a possibility. Thank you to everyone who looked after Dad for me. I would definitely recommend Haven Lodge.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sharon F (Friend of Resident) published on 24 June 2024 Submitted via Website
Overall Experience
Wonderful care home with a brilliant lifestyle/care team.
The atmosphere is very friendly with a variety of activities taking place on a day-to-day basis.

This care home stands out from all the rest with celebrations for residents and their families all welcome including the recent superb D-Day celebration.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Jan N (Daughter of Resident) published on 17 May 2024 Submitted via Website
Overall Experience
Our mother entered under covid restrictions, without us even stepping into the home.
When we were allowed in we found the staff to be pleasant, helpful and open to our observations (positive and, occasionally, negative).
The home has benefitted from some TLC over the last few months and it looks better, the rooms could do with some TLC too.
There's a choice of food which always looks and smells nice.
Our mother, 96 and mobile, doesn't need as much assistance as many residents but she does have dementia. When she gets in a pickle the staff have strategies to help her.
The home has a wonderful lifestyle coach who organises lots of entertainment and activities.
My mother, however, is lonely, the staff are extremely busy and have little time to sit and chat with her (sadly the other residents are not on her wavelength).

We visit regularly and the staff are happy for us to call Mum for a chat.

Reply from Samantha Debenham, Reviews Team at Haven Lodge

Thank you for rating your overall experience 4 stars, we are pleased to read you are happy with our food and lifestyle offering and the dementia approaches our colleagues use. At Haven Lodge we are renovating areas of the home to improve the facilities that we provide residents. We want to reassure you also that our colleagues give equal time to each resident.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from B M (Son of Resident) published on 11 January 2024 Submitted via Website
Overall Experience
All the staff and management give a second-to-none service, all are approachable and will help in any way they can. Activities for residents are excellent and all are encouraged to get involved. A system of video calls to family members of residents who live abroad or are unable to visit for whatever reason would be a bonus. All in all, a first-class care home.

Well done to all concerned.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jean O (Daughter of Resident) published on 30 August 2023 Submitted via Website
Overall Experience
Just so pleased with the care and dedication the staff give to my mum.

The food is very good, with staff helping out residents when needed. The overall experience of all our family is excellent we are made welcome and told to treat Haven Lodge just like Mum's home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Joanne J (Daughter of Resident) published on 14 August 2023 Submitted via Website
Overall Experience

Really made to feel at home and felt confident the resident was well taken care of. The staff were very friendly and helpful and were careful to respect the fact I had a small child with me. Thank you!

Reply from Hannah Atherley, Reviews Team at Haven Lodge

Thank you for rating us 5 stars! Thank you so much for sharing your experience.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stephen H (Son of Resident) published on 26 July 2023 Submitted via Website
Overall Experience

Excellent nursing care in a well-staffed friendly environment. The individuals’ needs are considered and residents are encouraged to participate in well-run appropriate activities. Management were approachable, listened and acted on concerns and requests.

Reply from Hannah Atherley, Reviews Team at Haven Lodge

Hi Stephen, thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A H (Wife of Resident) published on 5 July 2023 Submitted via Postal Card
Overall Experience

I am very pleased with the care and nursing my husband receives. The care staff are amazing, the surroundings are light, bright and kept very clean. The management are always available if needs be. This has been the case since my husband arrived here a year ago.

Reply from Caprice Geisha, Reviews Team at Haven Lodge

Hi, thank you very much for taking the time to leave us feedback about your experience. At Haven Lodge Care Home - Care UK Nursing & Residential Care Services we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M B (Husband of Resident) published on 5 July 2023 Submitted via Postal Card
Overall Experience

I am very happy with all work. The people at the home, thank you.

Reply from Caprice Geisha, Reviews Team at Haven Lodge

Hi, thank you very much for taking the time to leave us feedback about your experience. At Haven Lodge Care Home - Care UK Nursing & Residential Care Services we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joanna E (Daughter of Resident) published on 19 December 2022 Submitted via Postal Card
Overall Experience

This nursing home is fantastic. The care given to my mum is amazing and I cannot praise them enough. My mum is so happy and content in Haven Lodge. Both my sister and myself are so grateful to the staff and management.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sylvia D (Wife of Resident) published on 9 November 2021 Submitted via Postal Card
Overall Experience
My sons and I could not have wished for my husband to be in a more kind, caring place we knew he was safe and very well looked after.

I thank everyone from the bottom of my heart.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from John D (Husband of Resident) published on 13 September 2021 Submitted via Postal Card
Overall Experience

Found the home is safe and the staff are helpful and keep me informed on how my wife is doing. Having not been at the home long I am happy my wife is being well looked after.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael B (Husband of Resident) published on 10 September 2021 Submitted via Postal Card
Overall Experience

I am welcomed in the home. Everyone is helpful and I am kept up to date with my wife's progress.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (41) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Haven Lodge.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Haven Lodge.

Meet the Team (1)

Stefano Vivoli
Stefano VivoliJob Title:Home Manager

The team and I consider it a huge privilege to care for older people and are proud that their families trust us to care for them.

This is a lovely, friendly and happy home, with a great family atmosphere. We look forward to welcoming you here soon.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Haven Lodge to verify any information. View our terms and conditions. Haven Lodge has an Enhanced Service -more info.