Springfields Nursing Home

Outstanding end of life care and support given to my Mother and our family. All the staff were wonderful. My Mother loved all the staff who tended to her every need. The staff were amazing supporting us through a very difficult time. They became an important part of our daily visits. Always friendly. Offering refreshments. Cannot fault them at all. Absolutely amazing support given to us all.

I cannot thank the staff enough.

From the moment my mother was accepted into Springfield's she received exceptional care. She was treated with expertise, dignity, and kindness at all times. We as a family were also cared for by every member of staff always with a smile and kind words, we cannot thank you enough and will highly recommend you.

Thank you.

All the staff were very good and made mum as comfortable as possible.

Dad was confined to bed but loved the garden views and the peacocks and wild animals. He was very grateful for the care he was given as we were. The staff went above and beyond and we felt a real sense of family love from them. The food was great too. In the last days the whole family were so well looked after with such compassion we couldn't have asked for more (including the dog).

I would not have mum anywhere else. Great staff and nursing care.

The staff were so caring, polite and very patient with my father up till his passing.

My mother went in to the home for 4 weeks whilst I was abroad. I was nervous as to how she would settle and as to whether she would continue to improve following a fall in late 2024. She enjoyed her time in Springfields and her mobility and eating improved a great deal. I was surprised when I went to collect her how much she has improved with the help of the staff and our physio. All the staff I met were friendly and caring which I appreciated.

The nursing care and treatment received has been outstanding, The attention to detail is excellent, always doing what is required. Above and beyond. She feels very safe in the care home and also with the staff and nurses. They make her feel happy. I am kept fully up to date of her condition and of any concerns. The nursing home is always kept very clean and tidy. A very professional home and staff. Always happy to talk.

I cannot express how glad I am that Dad spent his last ten months in Springfields. He received the best of care in beautiful surroundings. He was always treated with real respect. The staff were very kind and preserved his dignity always. More than that, at the end of his life he was surrounded by love!

My Dad was a resident at Springfields for 2 years where he sadly passed away. During this time he was always treated with care and compassion. The staff were always lovely and helpful. Dad was bed bound, he was always clean and said he was comfortable. The meals were cooked fresh daily and Dad said there was never anything he didn't like. I wouldn't hesitate to recommend this lovely place to anyone needing care of any description. Such good peace of mind knowing he received great care whilst there.

5 stars for Springfields, would definitely recommend it to anyone.

Springfields looked after my mother until her death, she was treated with kindness, compassion, empathy and respect, for the last few hours we stayed with Mum and the staff cared for her and us. They helped to make a very sad time as comfortable as possible and I shall always be grateful for their kindness.

My father was admitted to Springfields in December 2022 on discharge from hospital. At that time the prognosis was not good, but the excellent care provided by the nursing and care team at Springfields resulted in my father recovering to the extent that he enjoyed another 21 months of good quality life before he passed away recently. Springfields is set in lovely grounds and the facilities are excellent and I cannot speak highly enough of the environment and the people who work there. I would highly recommend Springfields to anyone who has an elderly relative requiring more care and support than can reasonably be provided in their own home. The care sector in the UK generally gets a bad press these days, but Springfields is proof that there are places that really do make a difference to the lives of elderly people who need and deserve high quality care in their later years and I will always be grateful to all of the team at Springfields for what they did for my father.

Myself and my family cannot express enough, our thanks and gratitude for the wonderful care our Mother has received. The way they have cared for Mum, with respect and dignity has been outstanding. The care and attention shown, not only to Mum but also to us, especially when Mum was at the end of her life, showed us as a family, that the staff really do care. Once again I cannot express the kindness and consideration they have shown throughout Mum's stay. What wonderful people they are!

The manager and her team were incredible. I would go in twice a day for 3-5 hours and try to be there for meal times so I could assist. But nothing was ever too much trouble. Regardless of how busy they were, they were always there to help and assist, even if it was just for advice. As an only son, they were also very sympathetic to the fact I was losing my mum (lost my dad two and a half years ago to cancer too).

Would highly recommend them and would like to thank them all for their kindness and humanity.

My sister was diagnosed with terminal cancer in a local hospital and transferred to Springfields for terminal and palliative care. From the very moment that she was brought to the facility, she received the best care from all of the staff, who ensured that all of her needs were met and kept her safe, clean and comfortable for the entire time that she was there. Additionally, and perhaps most importantly, the staff related to her as a person, which was very important to me. I can recommend Springfields unreservedly to anyone who needs the services that they offer.

I cannot express enough the gratitude I feel for each and every one of the staff members at the nursing home, and I highly recommend this facility to anyone thinking of placing a loved one in their care.