Langley Lodge

39 Imperial Avenue, Westcliff-on-Sea SS0 8NQ
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9.9 66 Reviews
  • Langley Lodge, Westcliff-on-Sea
Langley Lodge provides accommodation for those who are in need of residential, nursing, palliative or respite care in a friendly, homely and supportive environment.

The fully trained and supportive staff, pride themselves on the delivery of the highest standard of personalised care, promoting resident independence and respecting their dignity at all times.

Langley Lodge is situated in a pleasant area of Westcliff-on-Sea and enjoys views of the Thames Estuary.

The onsite cook provides home cooked meals and is happy to cater for all tastes and dietary requirements.

With the activities co-ordinator on hand and with regular visiting entertainment, residents are able to stay active and entertained as much as they wish.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 29 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1550
  • Self-Funded Residential Dementia Care: £1350 – £1550
  • Self-Funded Nursing Care: £1500 – £1750
  • Self-Funded Nursing Dementia Care: £1500 – £1750
  • RESPITE Self-Funded Residential Care: £1350 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1350 – £1500
  • RESPITE Self-Funded Nursing Care: £1500 – £1600
  • RESPITE Self-Funded Nursing Dementia Care: £1350 – £1600

Please note that our fees do not include Hairdressing, opticians, chiropody etc

These prices are only a guideline, please contact Langley Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • NAH Care LTD

Person in charge

  • Vicky Raven (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (19)
  • Couples/Companion Rooms (5)

Langley Lodge Reviews (66)

9.9

Langley Lodge has a Review Score of 9.9 (9.882) out of 10, based on 17 reviews in the last 2 years.
Over all time Langley Lodge has 66 reviews.

Overall Experience
  • 47
  • 18
  • 1
  • 0
  • 0
Date Published
  • 66
  • 7
  • 9
  • 17
  • 49
Reviewer Connection to Langley Lodge
  • 29
  • 15
  • 6
  • 4
  • 3
  • 3
  • 3
  • 1
  • 1
  • 1
Total of 66, showing 61-66
Review from J R (Wife of Resident) published on 13 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A happy time with caring, friendly staff good nursing facilities and access to Gps and hospital and transport services.
Adequate variety of meals. Personal hygiene well attended to physio equipment available with staff always ready to supervise.
Entertainment provided when enough staff attending with
good social events i.e Birthdays etc.
An altogether confidence inspiring experience.
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Review from Tina P (Daughter of Resident) published on 5 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother spent her last few months of life at Langley Lodge. She was cared for with respect and love. All the staff from nurse, carers, cooks and admin providers were very professional and caring. We have a lot of respect and admiration for all the staff. Would highly recommend this home.
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Review from Una O (Daughter of Resident) published on 26 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum was cared for very well at Langley Lodge.
She always said (every day) how kind and caring the staff were and how comfortable she was.
She was fast-tracked from the hospital in November 2014 but due to the care she received in Langley Lodge she survived over one and a half years.
We were more
than happy with mum's care.
She was a very easy person to care for too.
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Review from Kay M (Daughter of Resident) published on 25 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My late father was in Langley Lodge for the last 6 months of his life. The care and staff were very good, also food. I was there to visit him at any time. His medication and needs were all met to a high standard.
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Review from Susan S (Daughter of Resident) published on 23 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was in Langley Lodge for three weeks for end of life care on N.H.S. I visited him every day. He had excellent care and was treated with dignity. All the staff were very approachable and very helpful.
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Review from Karen W (Daughter of Resident) published on 23 May 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum died on the 4th May 2016.
I want to thank Langley Lodge for the quality of care, and kindness shown to my mum for the couple of months she was a resident.
All the staff are extremely friendly, and showed compassion to my mum, and to our family. Thank you.
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Current Review Score: 9.9 (9.882)

Overview of Review Score

The Review Score of 9.9 (9.882) out of 10 for Langley Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.882 for Langley Lodge is calculated as follows: ( (168 Excellents x 5) + (14 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 186 Ratings = 4.882
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Langley Lodge is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Feb 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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