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- Bluebell Nursing & Residential Home







Bluebell Court is a thoughtfully designed, purpose-built care home in Grays, offering a comfortable and versatile lifestyle for up to 82 residents.
Conveniently located near local shops, public transport, and within walking distance of Grays High Street, with an easy access for visitors and family members to stop by for a chat or spend time with their loved ones. Grays High Street, known for its variety of shops, cafés, and restaurants,...
Care Provided by Bluebell Nursing & Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 82 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All meals and refreshments, freshly prepared daily to meet individual dietary needs
Comfortable accommodation with full access to communal areas and gardens
Heating, lighting, and power usage
Full laundry service, including bedding and personal clothing
A wide range of activities, entertainment, and social events designed to promote wellbeing and engagement
Hairdressing services (available on-site by appointment available through external providers)
Chiropody services (available through external providers)
Newspapers, magazines, and other personal reading materials
Personal clothing, toiletries and personal care items
The price(s) shown are provided by the care home. Contact Bluebell Nursing & Residential Home for full pricing details and T&Cs.
Contact Bluebell Nursing & Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- DMP Healthcare
- Private Owned
Person in charge
- Ella Munteanu(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2005
- Last Refurbishment: 2022
- Number of floors: 3
Room Information
- Single Rooms (82)
- Single Rooms with ensuite Wet Room (82)
Parking
- Parking on site
Bluebell Nursing & Residential Home Reviews (59)
Bluebell Nursing & Residential Home has a Review Score of 9.9 (9.907) out of 10, based on 24 reviews in the last 2 years.
Over all time Bluebell Nursing & Residential Home has 59 reviews.
Very nice care home, staff are friendly and residents are well looked after. The staff know all the residents' names and it is a nice personal touch. Food is good, lots of activities every day. Would highly recommend Bluebell Nursing & Residential Home.
Dear Steven, thank you for your kind review and recommendation! We're thrilled to hear that you're pleased with the care and personal touches we provide at Bluebell. Knowing each resident by name is part of how we create a warm, family-like atmosphere and we're glad it stands out to you. It's also...
All staff are friendly and care for all his needs.
My husband is in his bed all the time and has a one-to-one and treat him with care and respect.
Dear Vivien, thank you so much for your thoughtful review. We're truly honoured by the trust you've placed in us to care for your husband and it's heartening to know that you're pleased with the attention and support he receives. Our team is dedicated to treating every resident with the utmost care...
Mum has been living in Bluebell Nursing & Residential Home since November 2022 and she has been very happy there. The most important part of any home is the staff and the staff here are friendly and they create a relaxed atmosphere. There seems to be a low staff turnover which is always a good sign! Everywhere is spotless. And also well maintained. It was a difficult emotional decision for Mum to move into a care home, especially as it's an hour and a half away from us but I know she's in good hands at Bluebell.
Dear Angela, we're thrilled to hear that your mum feels happy and at ease here at Bluebell. Our team takes great pride in fostering a warm, friendly environment and it means a lot to us to know that you feel confident in the care she receives. We understand how challenging the decision must have...
My mum was a resident at Bluebell Court for nearly 2 years and in that time the care she received was exceptional. The staff, including laundry, cleaners, kitchen and activity staff and office all went out of their wait to make my mum comfortable, cared for and loved. In my mum's final days, they not only took care of her but us as well. They really couldn't do enough for us all. Anyone who is worried about having to place a loved one in Bluebell Court please don't worry, it really is an amazing care home that our family will always be eternally grateful too.
Thank you so much for your kind words and heartfelt feedback. On behalf of all the staff at Bluebell Court, we are truly touched by your appreciation. It means the world to us to know that we could provide comfort, care and support, not only to your mum but to your entire family during such an...
Thank you so much to every member of staff. It is so good to see happy staff too.
Dear Anita, thank you so much for sharing your positive feedback with us. We are delighted to hear about the remarkable improvement your mum has experienced since moving to Bluebell Nursing & Residential Home in May 2024. It's heartwarming to know that she is now more responsive, engaged in...
Staff very professional and friendly.
Thank you for your positive feedback! We're so glad to hear that you find Bluebell well-run and our staff both professional and friendly. We're committed to maintaining a high standard of care and a welcoming environment and your words mean a lot to us. Thanks again for sharing your experience!
Good staff, feels well-run and have no concerns regarding Dad's welfare.
Thank you for your reassuring feedback. We're so pleased to hear that you feel confident in the care your dad receives and that you have no concerns about his welfare. Our team works hard to create a safe, well-organised and supportive environment and your trust means a lot to us. Thank you again for sharing your experience!
Great place. It looks more like a 5 stars hotel. My friend looks well and happy. He is praising the staff and management and loves the food. I am happy he is happy and would definitely recommend the home to others.
Thank you so much for sharing your experience! We're thrilled to hear that your friend is enjoying their time with us and that you're pleased with the level of care and service provided by our staff. Your recommendation means a lot to us, and we look forward to welcoming more individuals to our...
My husband has been in Bluebell for a year now and I am extremely happy with his care. The staff and management are very helpful and kind if I have any problems I know I can go to speak to them about it. The whole ambience of the place is lovely. They have plenty of activities although my husband is unable to take part. He is treated with dignity at all times.
Dear Jen, Thank you so much for taking the time to share your experience with us. We're thrilled to hear that your husband has been receiving excellent care at Bluebell for the past year. Our team strives to create a warm and supportive environment for all our residents, and it's wonderful to know...
My wife has been a resident at Bluebell Nursing Home for two months. Both myself and my family visit most days and cannot find anything to complain about. All the staff and the lady boss are excellent. I think this is probably the best that there is.
Thank you so much for taking the time to share your feedback with us. We are delighted to hear that your experience with Bluebell Nursing Home has been positive and that both you and your family have been satisfied with the care provided to your wife. Your feedback motivates us to continue striving...
Thank you to the staff for making our mother as best as she can be.
Thank you so much for your message! It was truly heart-warming to hear about your visit to Bluebell. I'm delighted to hear that she was in good spirits and that she looked well cared for during your time together. It's evident that our staff are providing exceptional care, and I'm grateful for their dedication to her well-being.
Nan is very well cared for, we really couldn't ask for more. She is always clean and well-fed. The staff are amazing and always have time to discuss any concerns we have. A lovely, vibrant, happy nursing home.
thank you for your kind words! It's heartening to know that Nan is receiving exceptional care in such a nurturing environment. That's wonderful to hear! Having attentive staff who are readily available to address concerns makes all the difference. Thank you for sharing your positive experience with us.
I would like to say a good thank you for your good care, kindness and always being attentive to all my mum's needs. She's always treated with dignity, respect and empathy. She is very well looked after and the care managers are open to all suggestions; they have made accommodations to adjust to her needs (bedroom telly, recliner, duvet). Five-star care home. Very clean and modern, food perfect. Nice garden. Warm environment and friendly staff. Thank you, Bluebell.
Thank you on behalf of our entire team for taking the time to share your appreciation. Ensuring the well-being and happiness of our residents is at the core of everything we do, and knowing that your mother feels valued, respected, and well-looked after brings us immense joy. Your recognition of...
Mum went into Bluebell Nursing & Residential Home in January 2023 not expecting to live more than a couple of days, but with the gentle care that was and still is given by staff every day, Mum celebrated her 100th birthday in July.
Thank you so much for your incredibly kind words. Your appreciation means a lot to us and we're truly grateful for the opportunity to care for your mum. Your heartfelt sentiments have been shared with our dedicated team and it has brightened our day. We're here to make this experience as positive...
Mum's been in this care home (Bluebell) since December 2022. At the end of life, these carers have pulled my mum around and given her new life. She loves the karaoke, bingo and singing; gives our mum something to live for. The sisters who do medication are excellent with her and the nurses so good. Always cleaning the rooms and hallways. Very friendly staff.
Dementia care seems (from what I gather as a newcomer to all this) complex, varied and individual, Bluebell is an aesthetically pleasing, peaceful, friendly place, and I am very happy my loved one is a resident there.
Kind regards.
Appalling! After visiting my aunt we felt so distraught at the conditions of this home, I would say lack of staff doesn't help as I'm sure they are doing the best they can. From start to finish it was dreadful. Floors are disgustingly sticky, the smell everywhere is absolutely horrendous, my nose felt violated. My aunt's room is bare and dirty, especially her bedclothes. My dog has stayed in better kennels. The other residents walking around aimlessly looking lost. As the bedroom doors are left open residents are just walking in and out of rooms and taking items which are not theirs. I asked my aunt about the food and she said it is shocking. As for the visitor's kitchen... no comment! Only place that looked presentable was the reception area.
Many thanks for taking time to feedback. We are sorry you feel this way about the care of your aunt. We value feedback and always take steps to action on concerns raised. Whilst we do not agree with some of the concerns you have raised we still respect your views. It is worth noting that we spoke...
I can’t thank enough the team at Bluebell for taking good care of my grandad when he stayed with them in March for respite care. Staff were very professional, caring and kind. My grandad is strong minded and not easy to deal with, the staff were however patient with him. They took the time to get to know him and were friendly and caring throughout his stay. Their activities co-ordinator even managed to get him to join in activities. Having not used care facilities before we were anxious, but didn’t need to as all the team at Bluebell were supportive especially the manager who reassure us that my grandad was in the right place. What an amazing job the management team and the staff at Bluebell are doing. I will definitely recommend Bluebell to anyone looking for a care home for their loved one.
Kind regards.
Very good care. Have managed to get the resident up and taking "baby" steps took a lot of work and care by staff. Staff are very helpful and caring.
Thank you for taking the time to give us feedback and for your kind words.
My dad was moved here to free up beds in the NHS. At first, I was dubious, but I needn't have been. It was the best my dad could have wished for. The staff, the setting/home is first class. The manager is absolutely the best person to ensure my dad had everything in place before he returned home. Care, smiles, chats, enthusiastic, warmth, bright, attention, clean, fresh smelling, time. If I had to go to a care home, I'd like it to be here!
Dear Louise, thank you very much for your kind words. We are very pleased that your dad enjoyed his stay and we are welcoming you back for respite at any time.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 March 2024Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (17) & Events (0)
- 19 May 2026
Bluebell Care Home in Grays, Essex has received high praise following a recent visit by a regional NHS dental services team, highlighting exceptional standards of care, leadership, and teamwork. The...
- 06 May 2026
Join us as we come together to commemorate VE Day with a warm and joyful afternoon gathering. Date: Friday 8th May Time: 2:00pm We’ll be celebrating this special occasion with...
- 06 May 2026
Mother Teresa Home Nursery, a home-based early years setting in Grays, is preparing to host a special intergenerational event in collaboration with residents at Bluebell Care Home, bringing together young...
There are no upcoming events for Bluebell Nursing & Residential Home.
Awards / Recognitions (4)
- 26 Nov 2025Recipient: Bluebell Nursing & Residential Home
- 31 Jan 2025Recipient: DMP Healthcare
- 06 Jun 2024Recipient: Bluebell Nursing & Residential Home
Accreditations
There are no accreditations posted yet for Bluebell Nursing & Residential Home.
Meet the Team (7)

With a career in healthcare since 2003, beginning as a Registered Nurse, I am passionate about bringing my experience, skills, and dedication to support the residents and lead our team at Bluebell.
Working with DMP Healthcare and leading our caring, talented team here at Bluebell is incredibly rewarding.My biggest career highlight has been becoming a Home Manager. I’m proud of the difference we make in residents’ lives each day and supporting staff to grow. The most important part of my role is ensuring residents are happy and safe, and that staff feel supported to develop and progress.
As both a nurse and a manager, I am committed to making choices that serve the best interests of those we care for, empowering our staff to deliver positive, person-centred outcomes.
My goal is to foster an environment where life at Bluebell feels as comfortable, happy, and homelike as possible, with our residents always at the heart of everything we do.

Meet Leanne, our dedicated Deputy Manager at Bluebell Nursing and Residential Home!
With a long-standing career in healthcare since 2000, Leanne brings a wealth of knowledge, compassion, and commitment to her role. She strives every day to create a welcoming, happy, and fulfilling environment for both residents and staff. Her deep understanding of individualised care and her warm approach make her a valued leader within our team.
Leanne’s goal is to ensure that each resident feels respected, cared for, and supported in every way, fostering a true sense of home at Bluebell. Her dedication to making a positive difference in the lives of those around her is at the core of everything she does, and we’re proud to have her leading with such passion and expertise.

Ingrida is the Business Administrator at Bluebell Nursing Home, where she plays a vital role in supporting the smooth and efficient running of the home. She is highly organised, dependable, and committed to ensuring that all administrative processes are managed professionally and accurately.
She is known for her approachable and friendly manner, always willing to assist residents, families, staff, and visitors. Ingrida takes pride in providing clear information and practical support, helping to create a welcoming and well-organised environment within the home.
Through her dedication, professionalism, and positive attitude, Ingrida makes a valuable contribution to the daily operations of Bluebell Nursing Home and helps ensure that the service continues to maintain high standards of care and administration.

Meet Daniela, our skilled Clinical Lead at Bluebell.
Daniela joined our Bluebell family in 2023. With a rich nursing background spanning back to her graduation as a Registered Nurse in 1997, Daniela brings decades of experience and expertise to her role. She takes great pride in delivering the highest quality of care to our residents, combining her extensive clinical skills with a compassionate, resident-centred approach.
Daniela is committed to ensuring her team is well-supported and up-to-date with best practices, creating an environment where residents receive exceptional care every day. Her dedication to both her profession and the well-being of those at Bluebell makes her an invaluable leader and a trusted mentor to her colleagues.

June is the Lead Nurse at Bluebell Nursing Home, where she plays a key role in ensuring residents receive the highest standard of clinical care and support. With her extensive nursing experience and strong leadership skills, June provides guidance and supervision to the nursing and care team, helping to maintain a safe, compassionate, and professional care environment.
June is known for her calm, supportive approach and her dedication to maintaining high clinical standards. She is always willing to share her knowledge with colleagues, mentor staff, and promote best practice in nursing care. Through her commitment, professionalism, and compassionate attitude, June is a valued member of the team and an essential part of maintaining the excellent standards at Bluebell Nursing Home.

Meet Jane, our vibrant Activity Coordinator at Bluebell since 2019!
Jane is the heart and soul of our activities, bringing unmatched energy and creativity to every day. A true team player, she has a knack for turning even the simplest activities into lively, engaging events that fill the entire home with joy and excitement. Residents love having Jane around, not just as their Activity Coordinator but as a dedicated friend who genuinely cares about their happiness and well-being.
Her cheerful personality is impossible to miss; you’ll often hear her laughter before you see her! Jane’s commitment to creating memorable experiences and bringing joy to our residents makes her an invaluable part of the Bluebell family.

Meet Monika, our esteemed Head Chef since 2022, who is truly the heart and soul of our culinary operations and a cornerstone of our team. Her unwavering dedication and meticulous attention to detail ensure that the kitchen consistently upholds its impeccable 5-star Health and Safety Standards (HSO). This commitment is reflected not just in the organisation and cleanliness of the kitchen but also in the overall efficiency and excellence of our food preparation processes.
Beyond her role in maintaining these high standards, Monika is deeply passionate about delivering meals that are as delicious as they are nutritious. She leads her team with enthusiasm and a clear vision, ensuring they work collaboratively to create menus that cater to the unique dietary needs of our diverse resident community. Whether designing menus that meet specific nutritional requirements, adapting recipes to accommodate food intolerances or allergies, or preparing transitional foods for residents with specialised dietary needs, Monika and her team approach every task with care and precision.
Under her guidance, the kitchen is not just a place where food is prepared; it’s a hub of creativity, teamwork, and service excellence. Every dish that leaves the kitchen is a reflection of Monika’s team's commitment to ensuring that our residents enjoy meals that are both satisfying and supportive of their overall well-being.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bluebell Nursing & Residential Home to verify any information. View our terms and conditions. Bluebell Nursing & Residential Home has an Enhanced Service -more info.