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- Bluebell Nursing & Residential Home







Bluebell Court is a thoughtfully designed, purpose-built care home in Grays, offering a comfortable and versatile lifestyle for up to 82 residents.
Conveniently located near local shops, public transport, and within walking distance of Grays High Street, with an easy access for visitors and family members to stop by for a chat or spend time with their loved ones. Grays High Street, known for its variety of shops, cafés, and restaurants,...
Care Provided by Bluebell Nursing & Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 82 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All meals and refreshments, freshly prepared daily to meet individual dietary needs
Comfortable accommodation with full access to communal areas and gardens
Heating, lighting, and power usage
Full laundry service, including bedding and personal clothing
A wide range of activities, entertainment, and social events designed to promote wellbeing and engagement
Hairdressing services (available on-site by appointment available through external providers)
Chiropody services (available through external providers)
Newspapers, magazines, and other personal reading materials
Personal clothing, toiletries and personal care items
The price(s) shown are provided by the care home. Contact Bluebell Nursing & Residential Home for full pricing details and T&Cs.
Contact Bluebell Nursing & Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- DMP Healthcare
- Private Owned
Person in charge
- Ella Munteanu(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2005
- Last Refurbishment: 2022
- Number of floors: 3
Room Information
- Single Rooms (82)
- Single Rooms with ensuite Wet Room (82)
Parking
- Parking on site
Bluebell Nursing & Residential Home Reviews (59)
Bluebell Nursing & Residential Home has a Review Score of 9.9 (9.907) out of 10, based on 24 reviews in the last 2 years.
Over all time Bluebell Nursing & Residential Home has 59 reviews.
Bluebell were brilliant. The staff were very caring of my mum, chatty and friendly all the time no matter what time of day and night. There was a kind attitude from every member of staff. They were also very helpful to us as a family trying to sort a care package, medication etc. Nothing was too much. The head nurse was especially kind, patient and helpful. The home was very clean and pleasant to be in.
We are happy that mum had an enjoyable stay at Bluebell.
My only complaint is the staff and visitors' toilet is not very nice, but the downstairs one is very nice. Also love the fact the home is decorated for different occasions, valentines day, Christmas etc and I loved what was done on valentine's day, but maybe think about singers coming in, if possible. I would be happy to pay.
Thank you for taking the time to give us feedback and for your kind words. Please accept our apology that the visitor's toilet is not at the right standards expected and in need of a decoration. We have refurbished a big part of the home and we have other refurbishment plans for other areas,...
Bluebell Nursing & Residential Home family gave my mother the utmost care and well-being whilst she spent her final, last nine months in their care on the dementia ward and, finally, the nursing unit. They were supportive to me during and after my mother passed away. Will always be grateful to the Bluebell family.
Due to excellent management staff with the ability to put one at ease.
Nursing staff are professional and helpful.
Carers greet residents with a smile and cheery hello but always mindful of their needs.
Receptionist is friendly and helpful.
Not forgetting all staff who work there but seldom seen.
The safety and security of residents are of a high standard. 8/10.
Very happy. Well looked after. Good communication.
The facilities are great, and he particularly likes the garden, but what makes it special is the people - the staff (all of them) are wonderful.
The food was good and I liked everyone. I wish you every success, good luck to you all.
My mum was admitted to Bluebell in January 2021. the staff were excellent and informant and cared for my mum very well. Good activities keep mum occupied. safe and secure mums very happy and settled. All the family visit and are welcomed, a friendly environment.
I broke my hip and after a stay in hospital, I was sent here as no other care package could be arranged. I spent 10 days and the care I received was perfect. The nurses are so friendly. The room was very comfortable, the food was good and there were always cups of tea available. I will miss the staff a lot as they were so kind.
My mum has been in Bluebell Nursing & Residential Home since September 2020. I have found all staff members very considerate, polite, helpful and accommodating to our needs as well as my mum's care and needs. They have kept us informed of all aspects relating to my mum's care and welfare and are always reassuring when we speak to them.
Our family were so grateful, especially during lockdown when we couldn’t visit him.
Thank you to all the team especially the staff on the nursing floor.
Thank you again for the wonderful care he received.
My mum is a resident of the home and she suffers from mixed dementia. The care home is excellent in dealing with her needs, and their attention to detail over her care is amazing. Mum looks well and is happy, and I cannot thank the home enough for caring for her in this difficult time.
Choices are given at meals times, and the food is varied and of a good standard. Staff work extremely hard to provide lots of things for residents to take part in. My dad has good relations with all members of staff and is happy there.
All the care staff are brilliant. They are always extremely helpful and I have complete faith in their abilities and dedication. I can't thank them enough. They have always treated me with great friendship and courtesy.
My mother was taken to Bluebell Place as an emergency from hospital. I cannot give anything but my praise and love to all the staff there but especially a senior nurse. He had a way of explaining things to the family so we understood all that was happening to our mother. I was allowed to see her sometimes and they also did not mind the bombardment of phone calls asking how she was. They also kept me updated on her condition. They treated her as if she was part of their family and kept a close eye on her making sure she was comfortable, even putting her soft animals around her. When visiting, the feeling was of peace and contentment on the Nursing floor. Unfortunately she passed away but I have nothing but respect for the staff and would recommend them. 5 big stars. Thank you.
During the Covid pandemic, we have had regular contact supplied by the staff with video calls and updates on Facebook.
This is somewhere that I would recommend you visit if you need to use a care home in the future.
As a family, we are more than happy with all the staff and carers that see to our father's care and wellbeing.
The home have been exceptional during the COVID lockdown, and give us regular video calls which has been fantastic!
Recommend this home to anyone.
I took my mum today to stay for 2 weeks respite. It was a very nice place and the staff were very nice, the only thing I can say about this place is that it smells very badly of urine. I was there for an hour and couldn't wait to get out and took my mum home. The bedroom was smelling of very strong urine I had to open the window, the carpet hadn't been hoovered, I wouldn't recommend taking any of my family there.
She was always clean neat and tidy well fed and cared for.
Her room was kept clean and her clothes changed and laundered daily.
Regular entertainment was organised to keep the residents involved.
Whenever mum was out off-sorts the staff were quick to pick up on it and seek medical if needed.
Again thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 March 2024Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (17) & Events (0)
- 19 May 2026
Bluebell Care Home in Grays, Essex has received high praise following a recent visit by a regional NHS dental services team, highlighting exceptional standards of care, leadership, and teamwork. The...
- 06 May 2026
Join us as we come together to commemorate VE Day with a warm and joyful afternoon gathering. Date: Friday 8th May Time: 2:00pm We’ll be celebrating this special occasion with...
- 06 May 2026
Mother Teresa Home Nursery, a home-based early years setting in Grays, is preparing to host a special intergenerational event in collaboration with residents at Bluebell Care Home, bringing together young...
There are no upcoming events for Bluebell Nursing & Residential Home.
Awards / Recognitions (4)
- 26 Nov 2025Recipient: Bluebell Nursing & Residential Home
- 31 Jan 2025Recipient: DMP Healthcare
- 06 Jun 2024Recipient: Bluebell Nursing & Residential Home
Accreditations
There are no accreditations posted yet for Bluebell Nursing & Residential Home.
Meet the Team (7)

With a career in healthcare since 2003, beginning as a Registered Nurse, I am passionate about bringing my experience, skills, and dedication to support the residents and lead our team at Bluebell.
Working with DMP Healthcare and leading our caring, talented team here at Bluebell is incredibly rewarding.My biggest career highlight has been becoming a Home Manager. I’m proud of the difference we make in residents’ lives each day and supporting staff to grow. The most important part of my role is ensuring residents are happy and safe, and that staff feel supported to develop and progress.
As both a nurse and a manager, I am committed to making choices that serve the best interests of those we care for, empowering our staff to deliver positive, person-centred outcomes.
My goal is to foster an environment where life at Bluebell feels as comfortable, happy, and homelike as possible, with our residents always at the heart of everything we do.

Meet Leanne, our dedicated Deputy Manager at Bluebell Nursing and Residential Home!
With a long-standing career in healthcare since 2000, Leanne brings a wealth of knowledge, compassion, and commitment to her role. She strives every day to create a welcoming, happy, and fulfilling environment for both residents and staff. Her deep understanding of individualised care and her warm approach make her a valued leader within our team.
Leanne’s goal is to ensure that each resident feels respected, cared for, and supported in every way, fostering a true sense of home at Bluebell. Her dedication to making a positive difference in the lives of those around her is at the core of everything she does, and we’re proud to have her leading with such passion and expertise.

Ingrida is the Business Administrator at Bluebell Nursing Home, where she plays a vital role in supporting the smooth and efficient running of the home. She is highly organised, dependable, and committed to ensuring that all administrative processes are managed professionally and accurately.
She is known for her approachable and friendly manner, always willing to assist residents, families, staff, and visitors. Ingrida takes pride in providing clear information and practical support, helping to create a welcoming and well-organised environment within the home.
Through her dedication, professionalism, and positive attitude, Ingrida makes a valuable contribution to the daily operations of Bluebell Nursing Home and helps ensure that the service continues to maintain high standards of care and administration.

Meet Daniela, our skilled Clinical Lead at Bluebell.
Daniela joined our Bluebell family in 2023. With a rich nursing background spanning back to her graduation as a Registered Nurse in 1997, Daniela brings decades of experience and expertise to her role. She takes great pride in delivering the highest quality of care to our residents, combining her extensive clinical skills with a compassionate, resident-centred approach.
Daniela is committed to ensuring her team is well-supported and up-to-date with best practices, creating an environment where residents receive exceptional care every day. Her dedication to both her profession and the well-being of those at Bluebell makes her an invaluable leader and a trusted mentor to her colleagues.

June is the Lead Nurse at Bluebell Nursing Home, where she plays a key role in ensuring residents receive the highest standard of clinical care and support. With her extensive nursing experience and strong leadership skills, June provides guidance and supervision to the nursing and care team, helping to maintain a safe, compassionate, and professional care environment.
June is known for her calm, supportive approach and her dedication to maintaining high clinical standards. She is always willing to share her knowledge with colleagues, mentor staff, and promote best practice in nursing care. Through her commitment, professionalism, and compassionate attitude, June is a valued member of the team and an essential part of maintaining the excellent standards at Bluebell Nursing Home.

Meet Jane, our vibrant Activity Coordinator at Bluebell since 2019!
Jane is the heart and soul of our activities, bringing unmatched energy and creativity to every day. A true team player, she has a knack for turning even the simplest activities into lively, engaging events that fill the entire home with joy and excitement. Residents love having Jane around, not just as their Activity Coordinator but as a dedicated friend who genuinely cares about their happiness and well-being.
Her cheerful personality is impossible to miss; you’ll often hear her laughter before you see her! Jane’s commitment to creating memorable experiences and bringing joy to our residents makes her an invaluable part of the Bluebell family.

Meet Monika, our esteemed Head Chef since 2022, who is truly the heart and soul of our culinary operations and a cornerstone of our team. Her unwavering dedication and meticulous attention to detail ensure that the kitchen consistently upholds its impeccable 5-star Health and Safety Standards (HSO). This commitment is reflected not just in the organisation and cleanliness of the kitchen but also in the overall efficiency and excellence of our food preparation processes.
Beyond her role in maintaining these high standards, Monika is deeply passionate about delivering meals that are as delicious as they are nutritious. She leads her team with enthusiasm and a clear vision, ensuring they work collaboratively to create menus that cater to the unique dietary needs of our diverse resident community. Whether designing menus that meet specific nutritional requirements, adapting recipes to accommodate food intolerances or allergies, or preparing transitional foods for residents with specialised dietary needs, Monika and her team approach every task with care and precision.
Under her guidance, the kitchen is not just a place where food is prepared; it’s a hub of creativity, teamwork, and service excellence. Every dish that leaves the kitchen is a reflection of Monika’s team's commitment to ensuring that our residents enjoy meals that are both satisfying and supportive of their overall well-being.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bluebell Nursing & Residential Home to verify any information. View our terms and conditions. Bluebell Nursing & Residential Home has an Enhanced Service -more info.