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Abbey House Nursing Home

2 Abbey Hill, Netley Abbey, Southampton, Hampshire SO31 5FB
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Abbey House Nursing Home, Southampton
Abbey House Nursing Home, Southampton
Abbey House Nursing Home, Southampton

Abbey House is set in beautiful grounds adjacent to Netley Abbey, against a backdrop of ancient woodland. The home is set within easy walking distance to Southampton Water and Netley Victoria Country Park. The period building and spacious grounds provide residents with the atmosphere and tranquillity of a country home.

Abbey House is a care home with nursing accommodation, offering a secure, relaxed and homely environment for both long and short...  

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Care Provided by Abbey House Nursing Home

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • For a maximum of 48 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Abbey House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Millennium Care Homes Ltd
  • Private Owned

Person in charge

  • Angie Lush (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2006
  • Number of floors: 2

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (7)

Abbey House Nursing Home Reviews (63)

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9.8

Abbey House Nursing Home has a Review Score of 9.8 (9.772) out of 10, based on 15 reviews in the last 2 years. Over all time Abbey House Nursing Home has 63 reviews.

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Showing 63 reviews matching selected criteria
Review from Margaret C (Resident / Service User) published on 19 August 2022 Submitted via Postal Card
Overall Experience

Lovely place. Staff extremely kind. Got me walking again after I cracked a hip.

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Review from John N (Resident / Service User) published on 2 August 2022 Submitted via Postal Card
Overall Experience

Very careful and competent, always cheerful even when I was not. Thank you for all you do, and, in particular, for the long/permanent residents.

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Review from D C (Respite Resident) published on 3 June 2022 Submitted via Postal Card
Overall Experience

Assistance by the carers was excellent. (Day carers.) Night carers were agency and not always so obliging. Night nurses were excellent. The service given by cleaning staff, tea/coffee services, etc was excellent. Maintenance staff very friendly and obliging.

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Review from Sheila J (Respite Resident) published on 16 April 2022 Submitted via Postal Card
Overall Experience

Very good. Can't be better. I would stay here again.

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Review from G C (Resident / Service User) published on 20 February 2022 Submitted via Postal Card
Overall Experience

Sent to Abbey House for rehab following surgery to both legs. At Abbey for 3 weeks, bar one day. During my stay staff were always helpful, food excellent. Abbey House highly recommended.

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Review from G R (Daughter of Resident) published on 14 February 2022 Submitted via Postal Card
Overall Experience

My father was adamant he wasn't going into a nursing home. Unfortunately no choice. However, I have the comfort of knowing my father was given the utmost care and consideration. The greatest gift to me was to hear him tell me, despite his reservations, he loved it at Abbey House. He loved the staff and they loved him. So lucky to have found such a gem of a place and lovely staff. Can't recommend enough based on our family's experience. Wonderful.

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Review from Leonard S (Resident / Service User) published on 23 November 2021 Submitted via Postal Card
Overall Experience

I cannot say how much I have had so much pleasure and contentment as I have received. You would think that you were in a top hotel. Words fail me to describe how I was treated. Absolutely top class.

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Review from Cheryl L (Resident / Service User) published on 5 November 2021 Submitted via Postal Card
Overall Experience

Moving from hospital to rehab was such a transition, really didn't know what to expect. So many of the staff to say thank you to for getting me mobilised and ready to go home. The care and compassion shown while I've been here has been outstanding. Thank you all from the bottom of my heart.

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Review from J B (Resident / Service User) published on 7 October 2021 Submitted via Postal Card
Overall Experience

The home was very clean and the staff very good.

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Review from Jean A (Resident / Service User) published on 16 August 2021 Submitted via Postal Card
Overall Experience

I have spent 5 weeks at Abbey House Netley. I have found staff friendly and reassuring and efficient. Food very good. In general, very good care for which I thank them.

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Review from Heather C (Daughter of Resident) published on 1 July 2021 Submitted via Website
Overall Experience
When my mum needed to go into, the only place I felt comfortable with was Abbey House. I have known about the type of care they provide through my own line of work and this felt like the right decision.
All of the staff have made my mum feel very welcome and relaxed. This brings much comfort and peace of mind to me and my family. We are always met with a smile and
a cheerful word or two.

A big thank you to you all.

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Review from Chris B (Resident / Service User) published on 3 June 2021 Submitted via Postal Card
Overall Experience

First-class. No complaints. Staff and management excellent. The only problem was not with the care home but they were stuck in the middle of liaison between Adult Services (Council) Occupational Health, External Care Provider on returning home, and the Re-enablement Team. The food choice could be a bit limited but was good quality and plentiful. Could get a hot drink/snack all hours of the day and night - better than most hotels!

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Review from B M (Respite Resident) published on 11 May 2021 Submitted via Postal Card
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Staff at all levels have been very caring at all levels and the service and care have been excellent. Due to personal problems, I have found them most supportive.

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Review from P M (Resident / Service User) published on 29 March 2021 Submitted via Postal Card
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My stay here has been made so much easier by the care and attention of a kind and caring staff.

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Review from Ian M (Resident / Service User) published on 15 March 2021 Submitted via Postal Card
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After 3 weeks here I feel that I can write with a degree of care. The word 'outstanding' sums up my deliberations. Wonderful, sympathetic care from everybody. Such friendliness throughout. Nothing appears to be too much trouble - kindness personified. Food outstanding. Totally satisfied. I will never forget the care, love and support I have received here.

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Review from I V (Resident / Service User) published on 29 October 2020 Submitted via Postal Card
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From the first day I was moved to Netley I have been treated very well. All of the staff are a happy crew and nothing is too much trouble. In person, I have thanked them all for the help I receive.

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Review from Jean P (Resident / Service User) published on 22 September 2020 Submitted via Postal Card
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Due to Covid-19 there are some options I cannot comment on. Overall since coming here from hospital I have been looked after well and the physio team have helped me a lot.

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Review from R S (Resident / Service User) published on 31 July 2020 Submitted via Postal Card
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I have never met a more caring and helpful nursing and caring people ever. It will be a pleasure staying here.

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Review from B B (Resident / Service User) published on 31 July 2020 Submitted via Postal Card
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Been very good to me all the time. Well done.

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Review from M F (Respite Resident) published on 24 April 2020 Submitted via Postal Card
Overall Experience

I cannot thank you enough for all care and love shown to me since I have been here. I call you all 'Angels on legs' and which I shall remember for the rest of my life. I have made many friendships too. So thank you one and all for my recovery and return to health. God bless you all.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 December 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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