Wessex Lodge Nursing Home

Newbury Road, Whitchurch RG28 7DX
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9.7 46 Reviews
  • Wessex Lodge Nursing Home, Whitchurch
Wessex Lodge is a purpose built care home with 40 single rooms, all with en-suite. The home provides high quality nursing care around the clock through its team of registered nurses. The majority of a person's care needs can be met at Wessex Lodge, from basic nursing through to end of life care.

The home offers a stimulating activity programme that caters to the residents' individual preferences, all religious and cultural needs can also be met at Wessex Lodge.

This homely accommodation is fitted with modern care technology and staffed by experienced professionals, combining skilled care with a service that suits personal interests, a range of activities and one-to-one sessions.

Up to 40 older people are welcome in total, with a friendly team of carers doing all they can to make sure individuals feel comfortable and respected.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Michelle Hart (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2005
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)

Wessex Lodge Nursing Home Reviews (46)

9.7

Wessex Lodge Nursing Home has a Review Score of 9.7 (9.654) out of 10, based on 11 reviews in the last 2 years.
Over all time Wessex Lodge Nursing Home has 46 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Wessex Lodge Nursing Home
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Total of 46, showing 1-20
Review from B H (Wife of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Being unaware what care homes do, very impressed with staff & facilities. Overall standard of care was excellent and a very friendly staff who made one feel welcome.
Thank you to all.
Reply from Michelle Hart, Home Manager at Wessex Lodge Nursing Home

Thank you so much for the positive feedback. It is always comforting to know we are doing a good job !

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Review from J I (Son of Resident) published on 3 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Generally good experience most of the staff are helpful and friendly.


Experience is slightly different each time, depending on the staff that are working.


A few regular faces, but staff seem to change quite frequently.


Rooms are Generally clean and tidy, only had to point out issues a couple

of times but then they are fast to rectify.


Good activities that residents are encourged to join in with and make everyone feel included.


Communication is good and we are kept up to date with falls and general health.

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Review from Len A (Resident) published on 1 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been a resident since August 2024 and am well cared for here. I was thoroughly spoiled on my birthday in February; and more generally the standards are excellent. We get good quality food with plenty of choices and the healthcare staff are thoroughly professional. The staff are very friendly
and I feel very lucky to be here. The room I am in suits my needs.
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Review from Sarah L (Daughter of Resident) published on 30 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My darling father spent his last few weeks at Wessex Lodge. We never wanted for him to go into a home, so emotions were running high. There was a minor issue with his room on the first day, and this was resolved within minutes. Every day we got to know more and more of the staff, who were fantastic.
They were so friendly and caring to us, as well as my father. My advice (to anyone else finding themselves in this situation) would be to get to know all of the staff, - cleaners and admin, carers and nurses. The more you give the more you get. They all work so hard, and although there are some stressful moments for everyone (which is understandable given the circumstances of the home and its residents) they are all genuinely lovely people who want to make the residents as comfortable and happy as they possibly can. Thank you to the whole team for allowing my father to travel through his last weeks with dignity, in a place that was the next best thing to his home with his beloved family.
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Review from L K (Daughter of Resident) published on 1 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first time visiting the carers/staff and the residents were happy. There is always a lovely atmosphere and a homely feel. The staff not only go above and beyond for the residents but also for visiting family and friends. I have complete peace of mind when I leave knowing my mum is happy and
being well cared for.
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Review from D W (Husband of Resident) published on 19 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has recently been admitted and, so far has been well looked after, she enjoys the food. She has settled down quite nicely.
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Review from Shannon S (Granddaughter of Resident) published on 24 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nana went into Wessex Lodge nursing home in September 2023 after a bad experience at a previous home.
Wessex Lodge is an absolutely outstanding nursing home, myself and my family can’t fault it at all. It was hard getting my nana settled there but they made sure to make her comfortable and happy
at all times, they spent one on one time with her settling her and were always more than happy to answer any questions we had (at that time it was a lot)
Every single member of staff in Wessex Lodge works incredibly hard, the nurses and carers would go above and beyond for my nana and we see that every time we’re there. They treat my nana like their own and for that we as a family will be forever grateful. When we leave our nana we don’t feel anxious or worried because we know she is well taken care of.
The manager is lovely and is everything you’d want out of a manager, we couldn’t fault anything at Wessex Lodge.
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Review from Sharon G (Daughter of Resident) published on 23 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I did not initially choose this care home as my father is currently under the NHS Delirium Care Pathway and was discharged to the next available place.
However, I was so relieved when I first visited to find such a friendly and welcoming atmosphere, great staff (medical, care and admin) and all areas
clean, fresh and tidy.
I was immediately confident that he would receive the best care, tailored to his needs and this has, indeed, been the case. He informs me that the chef is open to requests for extra bacon sandwiches for breakfast!
There are daily activities to suit all tastes (who knew visiting alpacas would be so popular!) but absolutely no expectation to join in if you don't want to.
It appears that my father will need continuing care and I will certainly be making enquiries for him to stay at Wessex Lodge.
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Review from P J (Resident) published on 11 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and friendliness of the staff is five-stars.
Requests are responded to quickly and cheerfully.
The food is outstanding, and I am very happy here.
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Review from Neil M (Son of Resident) published on 10 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was admitted to Wessex Lodge on October 22’ until Oct 23’. The nursing home facilities met the needs of my father who had his own en suite room that had a homely feel which made him settle in quickly. The home also has its own lounge, garden and dining area enabling him to socialise with other
residents and they had regular events for the residents. The nurses and carers were on hand 24/7 and showed a lot of love and care for my father as well as all the other residents. I would highly recommend this nursing home.
Reply from Jose Pinto, Home Manager at Wessex Lodge Nursing Home

Thank you for leaving us such a lovely review. We’re grateful to have been given the privilege to care for him. His bright and fun personality brought a little ray of sunshine to our day and we thoroughly enjoyed caring for him. We’re sorry for your loss, he will be missed by many.

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Review from Windsor J (Husband of Resident) published on 5 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has received excellent service since she entered the home. The staff are very attentive and nothing is too much trouble. The food is very good. The room is very good and visiting is easy.
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Review from Christne W (Sister of Resident) published on 8 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother moved into Wessex Lodge Nursing Home for palliative care but because of the care from medical staff and carers he has been there for 8 weeks and he has totally turned around his health issues.
He absolutely loves it there and we all enjoy our visits with him.
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Review from K B (Daughter of Resident) published on 8 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Wessex Lodge to be a welcoming place where the staff can not do enough for you and the residents. The food is amazing and very tasty.
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Review from Dawn B (Daughter of Resident) published on 2 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time I visit, all staff are so welcoming; they take time to speak to us and make sure my dad has everything he needs.
We could not have wished for a better placement.
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Review from Gail W (Daughter of Resident) published on 12 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the day my Father arrived at the home, he has had excellent service. The staff are so kind and caring. He needed to visit a local hospital for a procedure. Door to door this took three hours. This made our experience all the better. Dad has now refused hospital treatment just prior to needing this.
We as a family love everything about this home.
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Review from Janet H (Daughter-in-law of Resident) published on 28 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wessex Lodge staff are all amazing and caring, exceeded all expectations. Nothing was too much bother, they all went above and beyond to ensure my mother-in-law's last few days were made as comfortable and dignified as possible, caring not only for her but us as a family too. I cannot thank them all
enough.
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Review from Linda P (Daughter of Resident) published on 18 July 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
From the very first enquiry to the last day of my mum's respite stay at Wessex Lodge, the home promoted a very warm, friendly and relaxed environment. Every member of staff not only made my mum feel important they took the time to talk and listen to her. They were very patient and showed compassion
during this very anxious unsettling time whilst away from her home and family. We were encouraged to put photos and personal belongs of mums in her room to make it feel more personal and help with her anxiety. Mum's lack of appetite has been a worry lately but during her stay, the food offered looked delicious with a variety of choices. The staff were always polite and made sure my mum's needs were met, seeking medical assistance when needed.
The home is run by an excellent and approachable registered manager who was very helpful with much needed advice on mums return home. I cannot thank all the staff enough for the time mum spent with them.
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Review from Jeni S (Daughter of Resident) published on 20 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
When we were told we had to move our Mum from residential to nursing care we were worried about choosing the right home. We went to view Wessex Lodge and it had a warm friendly atmosphere. The staff were happy and chatty and we felt very welcome. We had not needed to worry as she was cared for better
than her previous home. Mum's room was decorated, shelves and pictures put up as we requested making Mum feel at home.
During Mum's last few days she had most of her family around her, 4 generations! We were offered drinks and food as necessary and nothing was too much trouble. Wessex Lodge staff were supportive to us as well as our Mum from day one helping to move her into and then emptying Mum's room. We were particularly very touched with their approach to the latter.
We would highly recommend Wessex Lodge and its staff.
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Review from Chris S (Son-in-law of Resident) published on 22 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can't speak highly enough of the care provided for my father-in-law at Wessex Lodge. From the moment they became involved, their care, compassion and professionalism shone through.
Nothing was too much trouble and their approach made a very private man, who had been terrified of ending up in a home,
feel at ease, relaxed and "at home".
They extended the same care to my wife after her father's passing.
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Review from Tina C (Granddaughter of Resident) published on 30 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely, caring staff. Really looked after my nan, making us all feel so welcome at each visit. The way her room was left after her death was so sweet and thoughtful. I will really miss you all, thank you for making nans last year one to remember.
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Current Review Score: 9.7 (9.654)

Overview of Review Score

The Review Score of 9.7 (9.654) out of 10 for Wessex Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.654 for Wessex Lodge Nursing Home is calculated as follows: ( (90 Excellents x 5) + (35 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 130 Ratings = 4.654
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Wessex Lodge Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jan 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Wessex Lodge Nursing Home

What types of Care is Wessex Lodge Nursing Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Wessex Lodge Nursing Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Wessex Lodge Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wessex Lodge Nursing Home to the centre of Whitchurch?

0.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wessex Lodge Nursing Home to verify any information. View our terms and conditions. Wessex Lodge Nursing Home has an Enhanced Service - more info.