Wessex Lodge Nursing Home

Newbury Road, Whitchurch RG28 7DX
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9.7 46 Reviews
  • Wessex Lodge Nursing Home, Whitchurch
Wessex Lodge is a purpose built care home with 40 single rooms, all with en-suite. The home provides high quality nursing care around the clock through its team of registered nurses. The majority of a person's care needs can be met at Wessex Lodge, from basic nursing through to end of life care.

The home offers a stimulating activity programme that caters to the residents' individual preferences, all religious and cultural needs can also be met at Wessex Lodge.

This homely accommodation is fitted with modern care technology and staffed by experienced professionals, combining skilled care with a service that suits personal interests, a range of activities and one-to-one sessions.

Up to 40 older people are welcome in total, with a friendly team of carers doing all they can to make sure individuals feel comfortable and respected.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Michelle Hart (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2005
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)

Wessex Lodge Nursing Home Reviews (46)

9.7

Wessex Lodge Nursing Home has a Review Score of 9.7 (9.654) out of 10, based on 11 reviews in the last 2 years.
Over all time Wessex Lodge Nursing Home has 46 reviews.

Overall Experience
  • 37
  • 8
  • 1
  • 0
  • 0
Date Published
  • 46
  • 3
  • 3
  • 11
  • 35
Reviewer Connection to Wessex Lodge Nursing Home
  • 16
  • 6
  • 5
  • 4
  • 4
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 46, showing 41-46
Review from Katie W (Friend of Resident) published on 5 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend has been cared for carefully and with great compassion.
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  • Treated with Dignity
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Review from Richard M (Son of Resident) published on 19 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In my opinion and on my mother's behalf she has been treated in the best of care that I have seen over the 3 1/2 years that she has been there. The staff are well trained and treated my mum with the best of respect and still do. Like all homes they are understaffed sometimes, which is a lot to do with
funds, and all the paperwork which I know is all relevant, but does mean a lot less care for residents at various times during the day. Overall I would recommend the home to friends and family.
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Review from David L (Husband of Resident) published on 18 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of Wessex Lodge was very good indeed. The atmosphere was always happy which was credit to the staff. My wife was very satisfied with the food especially as she is very fussy about her food at home. My only negative comment would be the fact that her medication was not always delivered
correctly time wise. Having said that her regime is very complicated.
Reply from Jamie Braganza, Director at Wessex Lodge Nursing Home

Thank you for your very positive review of Wessex Lodge. With reference to your wife’s medication, we sometimes have to change residents medication schedules in order to fit around their personal activities on any particular day. We endeavour to be as flexible as possible when meeting client needs and we always ensure that medications are always given in accordance with pharmacy guidelines and advice.

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Review from E T (Friend of Resident) published on 12 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having a long association with Wessex Lodge covering many residents I have nothing but praise for this home. The staff at all levels are polite, friendly and caring- the home is always immaculately clean, bright and warm and the residents are settled and content. There is good liaison with local G.P's.
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Review from M A (Resident) published on 20 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It has changed my life, with no more worries and being looked after. Wonderful staff.
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Review from R N (Husband of Resident) published on 13 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been at Wessex Lodge for over 2 years and has been well looked after throughout.
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  • Treated with Dignity
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Current Review Score: 9.7 (9.654)

Overview of Review Score

The Review Score of 9.7 (9.654) out of 10 for Wessex Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.654 for Wessex Lodge Nursing Home is calculated as follows: ( (90 Excellents x 5) + (35 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 130 Ratings = 4.654
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Wessex Lodge Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jan 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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