Wessex Lodge Nursing Home

The nursing home is comfortable, warm and well staffed. Standards are high as reflected in CQC's inspection this year. Each resident is cared for according to their needs. The meals are well planned and delicious with plenty of choices. Activities and outings are well planned as are the parties and celebrations where families can come together.

Mum appears to be happy and comfortable in the home. Meals always smell delicious. The place is warm and has a nice feel about it. Residents are always doing something to occupy themselves. Halloween was brilliant, all had their faces made up and staff were dressed up.

I am very happy at Wessex Care Home, I had a stroke and sometimes I cannot say what I want but everyone is very patient with me.

Nothing is too much trouble, the staff and carers are lovely. I have no worries about my mum being here as they look after her very well.

Well looked after for all my wife's needs.

Helpful staff make this a good place to be.

My father was admitted for end of life care in October 2016. All the staff, from cleaners and laundry workers right up to the Manager were committed and very caring. Nothing was too much trouble. I felt my father was in very good hands and feel lucky that this nursing home was on our doorstep.

The home is a happy home, the staff are willing and pleasant. The food is very good. My friend and partner is happy. Most importantly he is "safe" and well cared for!!

Very friendly and welcoming nursing home. High standard of cleanliness with comfortable furnishing. Staff were very professional and caring. they looked after mum with compassion her needs were met all times. Staff informed the family immediately if there were any concerns with mums health. Visitors of all ages were welcomed by all the staff. Would highly recommend this nursing home.

The staff at the nursing home are very good although the home is under resourced and rely on agency staff too much. The regular staff I cannot compliment enough, they are thoughtful and very helpful. The agency staff do not care and they give this impression. The general quality of the food is poor. Residents pay enough so the food should be of much better quality and more variety. No consideration appears to be given to peoples diet requirements. The home needs a good overhaul to smarten it up.

My husband stayed for a week of respite care. Room was pleasant, a good size and clean. Everything he needed was at hand, staff were friendly and helpful and appeared to have attended well to his care needs. He is at high risk of falling and attention was paid to this risk and to falls during his stay. Clothes all clean at the end of the week and next stay booked.

Level of care and attention meets the needs of the resident in a more than adequate way.

My friend has been cared for carefully and with great compassion.

In my opinion and on my mother's behalf she has been treated in the best of care that I have seen over the 3 1/2 years that she has been there. The staff are well trained and treated my mum with the best of respect and still do. Like all homes they are understaffed sometimes, which is a lot to do with funds, and all the paperwork which I know is all relevant, but does mean a lot less care for residents at various times during the day. Overall I would recommend the home to friends and family.

My experience of Wessex Lodge was very good indeed. The atmosphere was always happy which was credit to the staff. My wife was very satisfied with the food especially as she is very fussy about her food at home. My only negative comment would be the fact that her medication was not always delivered correctly time wise. Having said that her regime is very complicated.

Having a long association with Wessex Lodge covering many residents I have nothing but praise for this home. The staff at all levels are polite, friendly and caring- the home is always immaculately clean, bright and warm and the residents are settled and content. There is good liaison with local G.P's.

It has changed my life, with no more worries and being looked after. Wonderful staff.

My wife has been at Wessex Lodge for over 2 years and has been well looked after throughout.