9.0
Group Review Score
(the average from all locations with a review score)
Care Homes Owned by Hestia Care Ltd
Hestia Care Ltd operates four care homes, two in Whitchurch, one in Lancing and one in Fleet.
They all boast comfortable, homely interiors that suit flexible lifestyles, while being ideal for the daily tasks of a professional care team.
The company's mission is to promote the highest care values, to understand the needs of each individual and to provide staff who are both highly-trained and motivated to achieve consistent quality.
"I was very pleasantly surprised by the friendly atmosphere in the home. I think that the overall care is excellent and I am really relieved…"
Read all 63 reviews
from £1,500 / week
35 Rooms
Location Type
Care Home
Berehill House is a charming historical property that has been lovingly converted to suit the practice of modern care, offering residents with a country-house style environment in which their health, ... Read more
"My uncle had a very short stay at Marlborough House during which time he was cared for with great love and respect.
I was very impressed…"
Read all 29 reviews
from £1,300 / week
40 Rooms
Location Type
Care Home
Marlborough House offers a service tailored to the needs of older people with care needs, located less than a mile away from the town of Fleet and with good transport routes.
The service is ... Read more
"Being unaware what care homes do, very impressed with staff & facilities. Overall standard of care was excellent and a very friendly staff…"
Read all 47 reviews
40 Rooms
Location Type
Care Home
Wessex Lodge is a purpose built care home with 40 single rooms, all with en-suite. The home provides high quality nursing care around the clock through its team of registered nurses. The majority of ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
Learning Disability Care
Mental Health Care
Hestia Care Ltd Reviews (139)
9.0
Hestia Care Ltd has a Group Review Score of 9.0 (9.048) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hestia Care Ltd must have a Review Score.
from M S (Daughter of Resident) published on 7 May 2026
Submitted via Website • Report
Overall Experience2.0 out of 5
Our experience of Wessex Lodge so far is fine ish but no more than that. There are some members of staff who are exceptional but there is quite a serious issue with weekend staffing that has never been rectified.
Agency staff sadly are a lottery and there have been times when I was alarmed upon visiting
which I found upsetting. With some of the more serious incidents, which I reported, the response was lacklustre which was disappointing.
I think if you're a fit and able resident looking for company then Wessex Lodge is probably very good but if you or your relative is requiring permanent care and an environment that supports this, then I think there are probably other homes better suited to this.
Reply from Sherlyn Rowland, Home Manager at Wessex Lodge Nursing Home Thank you for your feedback. We're pleased to hear you've had positive experiences with some of our team.
We're sorry to read your concerns regarding your recent visits. We have not received these concerns directly, and would welcome the opportunity to discuss them further to ensure they can be fully reviewed and addressed appropriately.
Please contact the Home Manager at your convenience.
from Paul B (Son of Resident) published on 28 April 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
My mother had the most wonderful care for over 5 1/2 years whilst a resident. She was well looked after and always clean and comfortable. I lived overseas for 4 years of that time. The home would send us regular email updates, or if needed, would call. My mother passed this week, the home were excellent
from Donald E (Husband of Resident) published on 6 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I was very pleasantly surprised by the friendly atmosphere in the home. I think that the overall care is excellent and I am really relieved that my wife is being looked after so expertly and with such patience.
from O S (Wife of Resident) published on 6 April 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
I have found the staff very helpful and will go that extra mile, if my husband lets them, as he has dementia. The home is a bit tired looking, but it has been renovated, and there is always someone working on it, and they let my husband help, so this helps him and keeps him happy, as part of his job
involved working outside. The staff are very obliging with relatives and very reassuring.
from Jade E (Granddaughter of Resident) published on 6 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
We have been very happy with now my nan has settled into Berehill House, and that has been down to the outstanding care that all staff have demonstrated consistently, not only to my nan but also my grandad when he has been visiting. All staff behave with such empathy, compassion, and thoughtfulness,
alongside their professionalism. My nan is now eating better and joining in with activities. She has settled in so well.
from S N (Son of Resident) published on 11 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
A huge thanks to all of the care staff at Berehill House for the help, support, and most especially the kindness they showed my dad during his time there.
From the moment he arrived at Berehill he quickly grew to enjoy being there and loved getting to know both the staff and residents. They all made
his final months feel settled, happy, and as comfortable as possible during what was a very difficult period as his health declined. For that, I truly cannot thank them enough.
Dad often spoke about the wonderful conversations he had with the care staff. He fondly mentioned the little moments that meant so much to him - breakfasts with the residents, the bird experience, and even the fast food chicken nuggets and apple pies provided. He genuinely enjoyed getting to know everyone at Berehill and they became like a second family to him.
I would like to pass on my heartfelt thanks to everyone at Berehill from myself and my family for everything they have done.
Reply from Michelle Hart, Home Manager at Berehill HouseThis is a wonderful review ! We are all so happy to have met such a wonderful man - Thankyou !
from Dianne A (Niece of Resident) published on 5 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My uncle had a very short stay at Marlborough House during which time he was cared for with great love and respect.
I was very impressed by the relaxed and happy atmosphere in the home. Everyone greets you with a smile, from the management and admin team to all the nurses, maintenance staff, laundry
personnel and nothing is too much trouble. I never met the kitchen staff but my uncle really enjoyed the tasty meals.
The home is spotless and nicely decorated providing a pleasant environment for everyone.
The rooms are of a nice size and well looked after.
I am very thankful for the kind and loving care that my uncle was given.
from M C (Son of Resident) published on 3 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My father was only in the care home for 2 weeks before he went into hospital and sadly passed away, but in the 2 weeks he was at Berehill House he was looked after wonderfully. All the staff there are so caring and professional
Reply from Michelle Hart, Home Manager at Berehill HouseThis is a wonderful review Malcom - Many thanks with love the team at Berehill house !
from C P (Daughter of Resident) published on 24 July 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Thank you to all management and staff of Marlborough House for their care and kindness during Dad's stay. From the nurses and care assistants to the catering team, Maintenance, Laundry and cleaning, to the Management nothing was every too much trouble, and everyone went above and beyond. Thank you.
from Julie C (Daughter of Resident) published on 30 June 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My dad moved into Marlborough House in January 2025, and the difference in him since then has been remarkable. He was struggling with various health issues after a lengthy hospital stay, but, thanks to the consistent, compassionate care he now receives, his wellbeing has greatly improved.
The staff
are always warm, welcoming, and professional. Dad is immobile and needs to be moved by hoist into his chair, and this is always done with care, dignity, and encouragement. They support him to get up and out of bed as much as possible, which has helped keep him more engaged and comfortable.
We're so grateful for the exceptional care he receives. It's made a world of difference to him and given our family real peace of mind.
from David H (Son of Resident) published on 11 April 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Excellent place full of attentive staff. Definitely the right choice for Mum. Nothing is too much trouble and we are always kept informed about everything relating to Mum in a polite and constructive manner.
from Alan P (Son of Resident) published on 11 April 2025
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
This is more of a generic rather than related to one visit! The home is well run and presented well after recently undergoing a refit. The staff are always friendly and all I have seen is kindness and compassion to the residents. Sometimes I feel they are under staffed due to buzzer response times but
they do very well with the staff they have. I would recommend Berehill well done to manager + staff.
Reply from Michelle Hart, Home Manager at Berehill HouseThank you very much Alan. I will feedback to the staff :)
from B H (Wife of Resident) published on 9 April 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Being unaware what care homes do, very impressed with staff & facilities. Overall standard of care was excellent and a very friendly staff who made one feel welcome.
Thank you to all.
Reply from Michelle Hart, Home Manager at Wessex Lodge Nursing HomeThank you so much for the positive feedback. It is always comforting to know we are doing a good job !
from Len A (Resident) published on 1 April 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I have been a resident since August 2024 and am well cared for here. I was thoroughly spoiled on my birthday in February; and more generally the standards are excellent. We get good quality food with plenty of choices and the healthcare staff are thoroughly professional. The staff are very friendly
and I feel very lucky to be here. The room I am in suits my needs.
from Matthew S (Son of Resident) published on 1 April 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
This was my Dad's home for 18 months, he moved from another nursing home, I didn't have that much experience of care homes and thought they would all be similar, I could not have been more wrong. My Dad had dementia, but the environment was so much better for him, he actually improved, they gave him
his dignity and independence back. The carers and nurses are incredible, but as other reviews have commented on, it's the whole team from catering, maintenance, administration, laundry and cleaners, they were all incredibly kind to him. At the end my Dad's cognition and mobility were both severely affected. He was able to stay and the end of life care for him was incredible.
The manger said to me, before my Dad became resident, something like "This will be your Dad's home, we just work here". At the time I thought that sounded nice, but now I disagree, there is absolutely no "just work here" to what happens at Marlborough House, the team do amazing and important things.
from J C (Friend of Resident) published on 26 November 2024
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I have visted many care homes over the years but never have I visited one like Marlborough House. A very dear friend of mine moved in around June this year and I visit him twice weekly. I have always found the staff very welcoming, immensely kind and considerate. They always greet me with a smile and
from what I have observed, their care towards the residents is nothing short of beautiful. A gold star award to them all as far as I am concerned.
Average costs per week for care homes owned by Hestia Care Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Hestia Care Ltd, based on 2 out of 3 settings.
Type of Care Provided
Average Weekly Cost
Residential Care
£1,400
Residential Dementia Care
£1,400
Nursing Care
£1,600
Nursing Dementia Care
£1,600
All Care Types
£1,400
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
How many Care Homes does Hestia Care Ltd own?
Hestia Care Ltd own 3 Care Homes.
Which Hestia Care Ltd Care Homes have the highest review score?
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hestia Care Ltd to verify any information. View our terms and conditions.
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