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Bright and airy interiors make for a pleasant atmosphere, ideal for residential care and respite, while the team are also skilled in the challenges of dementia care.
An active and interesting lifestyle is supported alongside professional care, incorporating cultural and spiritual activities, arts and crafts, music and movement.
Care Provided by Berehill House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Berehill House for full pricing details and T&Cs.
Contact Berehill House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Hestia Care Ltd
- Private Owned
Person in charge
- Michelle Hart (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (35)
- Single Rooms with ensuite Wet Room (12)
Visiting
- The home have no specific visiting times and welcome loved ones at any time of the day or night. However, they do ask that numbers are limited at mealtimes.
Berehill House Reviews (75)
Berehill House has a Review Score of 9.8 (9.823) out of 10, based on 21 reviews in the last 2 years.
Over all time Berehill House has 75 reviews.
Berehill house is a wonderful care home. My Wife has been living there for just over 3 years. She is very happy living there. The manager is superb and spends time talking with me when I visit. My wife has a lovely room. The care staff are brilliant as are the activities staff! In fact I would say the staff are led by a brilliant manager and they all do a fantastic job!
Not disappointed at all, Beautiful Looking Home, Fantastically Clean, Very Well Presented, Loads of Areas to Relax & Chill, Fresh & Airy. The Staff couldn't have been more warm & welcoming. We're very happy with his new home.
We understand how difficult and emotional it can be when a loved one needs full-time care, particularly when changes happen so quickly. Entrusting someone else with the care of a parent is...
We were very lucky for my mother to be given the opportunity to stay at Berehill House. Michelle and her team are great. Thank you
It means a great deal to the whole team to know that the activities, celebrations and events we...
The staff are so friendly, always happy and full of enthusiasm, and they clearly understand what each resident needs.
There are daily activities that keep everyone engaged and smiling, which makes such a difference.
My only tiny observation is that the rooms could use a fresh lick of paint to brighten them up - but it's minor compared to the excellent care.
Choosing Berehill House was the best decision we made for Dad, and we'd recommend it wholeheartedly.
We are delighted to hear that Berehill House has been such a positive choice for your dad and your family. Supporting people living with dementia in a warm, engaging and person-centred environment is at the heart of what we do, so it is...
Staff are lovely, the care they provide is amazing ! My mum eats very well there. The staff work very hard. The room my mum stays in is a little tiered the only thing they don't have is a fully working disabled toilet as I am in a wheel chair so cannot stay to long to visit.
Thank you for the lovely review ! We have taken on board your comments and we are arranging for our maintenance team to decorate Mums room. With regards to the toilets we do have accessible bathrooms on site that you are more than welcome to use. Best wishes Michelle
The staff at Berehill are amazing. Nothing is too much trouble for the residents and their loved ones. From the housekeeping to the care home manager their focus is on giving the residents the best care they can.
Bere hill care home is amazing, they look after all the residents wonderfully, they are all so caring, the food is amazing, the care wonderful, the activities brilliant, they go out on day trips which is so important to the residents, they take time to sit and chat to them all
I'm really impressed with the food offerings for my mum who has small appetite and has puréed food. She seems very happy and we noticed a significant improvement after she moved in.
We are delighted to hear that your mum is happy at Berehill House and that you have noticed such a significant improvement since she moved in. Supporting each resident as an individual is at the heart of everything we do, so it is especially rewarding to know that our team's genuine care and...
Really lovely nursing home very friendly staff,always keeping me updated with my father
We are delighted to hear that you find Berehill House to be a friendly and welcoming home. Keeping families informed and involved in their loved one's care is very important to us, so it is wonderful to know that you appreciate the regular updates...
The staff communication to myself is clear, regular and makes me feel involved. I am made to feel so welcome when I visit my mother and I can see the compassion given to every resident.
Thank you, Harriet, for your wonderful review. We are delighted to hear that your mother has settled so well into life at Berehill House and that she enjoys the care, attention, and companionship provided by our team. It was a pleasure to celebrate her birthday with her, and seeing her happiness...
It is always clean, the food looks superb and visitors are treated like part of the family.
We couldn't find a better care home if we tried.
Thank you so much for your kind words. It means a great deal to the whole team to know that your mum is happy and thriving at Berehill House. We absolutely love her sense of humour and the banter she brings to our days - she certainly keeps us on our toes! Your feedback is a wonderful recognition...
The staff and the care my mum receives at Berehill is excellent. Nothing is too much trouble for anyone. They always make us very welcome when we visit and go above and beyond to ensure mum is looked after, even though with dementia that can have its challenges. I know I can call day or night if needed to get peace of mind. Thank you to all the staff for all your care and compassion.
There is always activities going on
Management are always updating me on what is going on
The food is tasty and there are choices too
We are delighted to hear that you find Berehill House welcoming, clean, and well maintained, and that our staff's cheerful and caring approach has made such a positive impression. It is wonderful to know that you enjoy the activities on offer, the food choices available, and the regular...
All staff polite and helpful.
We have been very happy with now my nan has settled into Berehill House, and that has been down to the outstanding care that all staff have demonstrated consistently, not only to my nan but also my grandad when he has been visiting. All staff behave with such empathy, compassion, and thoughtfulness, alongside their professionalism. My nan is now eating better and joining in with activities. She has settled in so well.
I have found the staff very helpful and will go that extra mile, if my husband lets them, as he has dementia. The home is a bit tired looking, but it has been renovated, and there is always someone working on it, and they let my husband help, so this helps him and keeps him happy, as part of his job involved working outside. The staff are very obliging with relatives and very reassuring.
I was very pleasantly surprised by the friendly atmosphere in the home. I think that the overall care is excellent and I am really relieved that my wife is being looked after so expertly and with such patience.
From the moment he arrived at Berehill he quickly grew to enjoy being there and loved getting to know both the staff and residents. They all made his final months feel settled, happy, and as comfortable as possible during what was a very difficult period as his health declined. For that, I truly cannot thank them enough.
Dad often spoke about the wonderful conversations he had with the care staff. He fondly mentioned the little moments that meant so much to him - breakfasts with the residents, the bird experience, and even the fast food chicken nuggets and apple pies provided. He genuinely enjoyed getting to know everyone at Berehill and they became like a second family to him.
I would like to pass on my heartfelt thanks to everyone at Berehill from myself and my family for everything they have done.
This is a wonderful review ! We are all so happy to have met such a wonderful man - Thankyou !
My father was only in the care home for 2 weeks before he went into hospital and sadly passed away, but in the 2 weeks he was at Berehill House he was looked after wonderfully. All the staff there are so caring and professional
This is a wonderful review Malcom - Many thanks with love the team at Berehill house !
Excellent place full of attentive staff. Definitely the right choice for Mum. Nothing is too much trouble and we are always kept informed about everything relating to Mum in a polite and constructive manner.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 October 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Berehill House.
There are no upcoming events for Berehill House.
Awards / Recognitions (1)
- 21 Jun 2021Recipient: Berehill House
Accreditations
There are no accreditations posted yet for Berehill House.
Meet the Team (1)

Michelle’s past experience is in a residential care setting for the last 21 years. Michelle has worked most jobs in this setting from a housekeeper to the deputy, and therefore feels this supports her role now as the Home Manager. Michelle has completed several NVQs in Health and Social Care, including a Level 5 Diploma in Leadership and Management. for health and social care. She has a real passion for maintaining dignity in care and that the residents are treated with compassion and respect. Michelle feels it is really important that the residents enjoy their lives here at Berehill House and that they are supported to remain as independent as possible, as well as to be able to express their views and choices.
In Michelle’s personal life, she has a Husband who she has lived with for over thirty years, they have two grown-up children, three cats and a Labrador called Sammy, who can sometimes be seen at home. In her spare time, she enjoys football with her family.
Frequently Asked Questions about Berehill House
What types of Care is Berehill House registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Berehill House have?
There are 35 Single Rooms.
What are the Facilities & Services at Berehill House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Berehill House to the centre of Whitchurch?
0.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Berehill House to verify any information. View our terms and conditions. Berehill House has an Enhanced Service -more info.