Berehill House

Jobson Close, Newbury Road, Whitchurch RG28 7DX
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9.5 62 Reviews
  • Berehill House, Whitchurch
Berehill House is a charming historical property that has been lovingly converted to suit the practice of modern care, offering residents with a country-house style environment in which their health, well-being and security is safeguarded.

Bright and airy interiors make for a pleasant atmosphere, ideal for residential care and respite, while the team are also skilled in the challenges of dementia care.

An active and interesting lifestyle is supported alongside professional care, incorporating cultural and spiritual activities, arts and crafts, music and movement.
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Care Provided by Berehill House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1500 – £1500
  • Self-Funded Residential Dementia Care: £1500 – £1500
  • RESPITE Self-Funded Residential Care: £1500 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1500
Contact Berehill House to confirm what's included and receive a personalised quote based on your needs.

Contact Berehill House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Berehill House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Michelle Hart (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (12)

Visiting

  • The home have no specific visiting times and welcome loved ones at any time of the day or night. However, they do ask that numbers are limited at mealtimes.

Berehill House Reviews (62)

9.5

Berehill House has a Review Score of 9.5 (9.478) out of 10, based on 9 reviews in the last 2 years.
Over all time Berehill House has 62 reviews.

Overall Experience
  • 42
  • 20
  • 0
  • 0
  • 0
Date Published
  • 62
  • 5
  • 7
  • 9
  • 53
Reviewer Connection to Berehill House
  • 19
  • 17
  • 6
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 62, showing 61-62
Review from J H (Sister of Resident) published on 8 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The first thing Berehill House passed with flying colours was the nose test, everywhere smelt fresh and clean. When I visit my sister there are always plenty of staff around, and they all speak to my sister and me and are welcoming and talk and laugh with us. I can't really tell how happy I am to see
my sister so well and happy, it is a really good feeling.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K H (Sister of Resident) published on 20 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All my contact with the staff, whether on the telephone or in person, has been excellent. My sister and her husband have been at he home for less than a month but I have no reason to think that my opinion will change.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.478)

Overview of Review Score

The Review Score of 9.5 (9.478) out of 10 for Berehill House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.778 for Berehill House is calculated as follows: ( (85 Excellents x 5) + (22 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 108 Ratings = 4.778
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.7 Points relating to the number of positive Reviews for Berehill House is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 9 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Oct 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

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Michelle Hart

Job Title: Registered Manager Joined: 2015

Michelle’s past experience is in a residential care setting for the last 21 years. Michelle has worked most jobs in this setting from a housekeeper to the deputy, and therefore feels this supports her role now as the Home Manager. Michelle has completed several NVQs in Health and Social Care, including a Level 5 Diploma in Leadership and Management. for health and social care. She has a real passion for maintaining dignity in care and that the residents are treated with compassion and respect. Michelle feels it is really important that the residents enjoy their lives here at Berehill House and that they are supported to remain as independent as possible, as well as to be able to express their views and choices.


In Michelle’s personal life, she has a Husband who she has lived with for over thirty years, they have two grown-up children, three cats and a Labrador called Sammy, who can sometimes be seen at home. In her spare time, she enjoys football with her family.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Berehill House to verify any information. View our terms and conditions. Berehill House has an Enhanced Service - more info.