Berehill House

I and my family have always been made very welcome to visit my wife which makes you feel relaxed and not in the way.

My mother seems to have settled in well and the staff are very friendly and caring to her.

My mother has been a resident for a year. She is well cared for and always happy. The home has a very friendly atmosphere and feels homely. The carers are dedicated and seem to treat everyone with respect.

Care staff are amazing. They respect my privacy. Like my room. Nothing is too much trouble.

My Dad is really happy and content at Berehill House. He has his own little room he likes to sit and watch his tv. The home is friendly and vibrant with lots of things to look at. Care staff work hard as a team to make all the residents happy. My Dad is well cared for.

Whenever I came to visit there is a lovely atmosphere. All the residents are cared for and there are always celebrations of events displayed.

A well-managed care home catering for a mixed community of residents with and without dementia. Staff are kind, caring and treat residents and their families with courtesy and respect.

Overall I am pleased that we chose Berehill. Communication between the care home and family members of the residents could be improved. It is difficult to complete some of the criteria below since we don't eat at the home for instance.

Can't thank the staff enough for the way they have helped mum settle in. They realised she enjoyed knitting and have gone out of their way to encourage her. She made poppies for Remembrance Day and the staff really embraced the idea, some joined in with the knitting and all the staff and residents bought a poppy to raise funds for the British Legion. If mum gets anxious, there is always someone who will take the time to sit with her and put her mind at ease. I have been really impressed with Berehill House and am so glad that I chose it for mum to spend her final years.

My relative is happy living here and is very well cared for. The staff are kind and helpful at all times when I visit. It has a homely atmosphere and is kept very clean. My relative always looks nice and well cared for when we visit. She seems settled which is very important.

Very clean. Staff are excellent, very friendly.

A rare find which we as a family feel lucky to have found!

This is by far the best care home I have visited. It is like a home from home - staff and residents are very caring and friendly. It doesn't have the clinical feel that many care homes do. We are greeted and treated as part of the family, not as some outsiders. The care is superb and the dedication of staff second to none. Should I need a care home personally in the future, this would be my first choice.

Professional, caring, compassionate I felt comfortable leaving mum here each time I visited. A home from home.

Berehill provides a secure, warm friendly environment for my mother. I take comfort that she is well provided for. Any medical issues including emergency services have been attended to very quickly. I have good communication with the team.

I am very pleased that dad has found himself at Berehill House to live. I was concerned that dad was better off at home with the rest of our family but I have found my dad to be happier at the home. Berehill House has been a new start for dad, not an ending. Dad is treated well by the staff he is taken out quite often he feels part of a family.

Berehill is the most amazing home I have ever been in. All the staff are wonderful they attend to my grandfathers every need. However, big or small. He is extremely happy here. I am very pleased with the care here.

Very friendly caring staff, variety of activities for residents, lovely grounds for residents to enjoy good communication with relatives.

The care home experience at Berehill has been excellent for our mum. The staff are very kind and caring and the atmosphere relaxed and welcoming.

We have been very impressed by the care of all residents. The staff are always genuinely interested in the residents. Sitting and chatting doing their nails and showing them how to do things. We have visited at all times of the day and have always found it to be the same. A warm welcome from caring and friendly staff. Thank you.