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The service is registered for forty people in total, offering en-suite bedrooms, tailored care packages and care delivery that is flexible to suit personal circumstance.
Some of the activities enjoyed at Marlborough House include reminiscence therapy, sing-a-longs, garden walks and bingo.
Care Provided by Marlborough House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Our fees include all aspects of care, dietary provision and Housekeeping and Laundry Services
Hairdressing and Chiropody and chargeable and prices are available on request.
We ask all residents/family members to supply personal toiletries.
The price(s) shown are provided by the care home. Contact Marlborough House for full pricing details and T&Cs.
Contact Marlborough House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Hestia Care Ltd
- Private Owned
Person in charge
- Elizabeth Windle(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1968
- Last Refurbishment: 2026
- Number of floors: 2
Room Information
- Single Rooms (38)
Visiting
- Visitors welcome at any time and welcome to share a meal with any of the residents, in one of the welcoming lounges or in the resident's bedroom.
Parking
- Adequate parking is available at the front of the building with ramp access to aid accessibility where needed.
Marlborough House Reviews (31)
Marlborough House has a Review Score of 9.4 (9.413) out of 10, based on 10 reviews in the last 2 years.
Over all time Marlborough House has 31 reviews.
I visit Marlborough House 4 to 5 times a week. Staff are always very friendly and always make me feel welcome. I do feel that my mum is very well looked after. My mum has been in Marlborough House for almost 6 months now. Her anxiety, general health and appearance have definitely improved. She seems happy that she is being looked after so well.
We are so delighted Mum is at Marlborough House, she's very happy. I would wholeheartedly recommend the home.
Thank you for your kind feedback and I am delighted and proud of the impact all of the staff have had on making this such a positive change in and for your mother.
My mother had the most wonderful care for over 5 1/2 years whilst a resident. She was well looked after and always clean and comfortable. I lived overseas for 4 years of that time. The home would send us regular email updates, or if needed, would call. My mother passed this week, the home were excellent at helping me through this.
I was very impressed by the relaxed and happy atmosphere in the home. Everyone greets you with a smile, from the management and admin team to all the nurses, maintenance staff, laundry personnel and nothing is too much trouble. I never met the kitchen staff but my uncle really enjoyed the tasty meals.
The home is spotless and nicely decorated providing a pleasant environment for everyone.
The rooms are of a nice size and well looked after.
I am very thankful for the kind and loving care that my uncle was given.
Some carers were excellent I would like to thank Maria, Kayleigh and John who stood out
Thank you to all management and staff of Marlborough House for their care and kindness during Dad's stay. From the nurses and care assistants to the catering team, Maintenance, Laundry and cleaning, to the Management nothing was every too much trouble, and everyone went above and beyond. Thank you.
The staff are always warm, welcoming, and professional. Dad is immobile and needs to be moved by hoist into his chair, and this is always done with care, dignity, and encouragement. They support him to get up and out of bed as much as possible, which has helped keep him more engaged and comfortable.
We're so grateful for the exceptional care he receives. It's made a world of difference to him and given our family real peace of mind.
The manger said to me, before my Dad became resident, something like "This will be your Dad's home, we just work here". At the time I thought that sounded nice, but now I disagree, there is absolutely no "just work here" to what happens at Marlborough House, the team do amazing and important things.
I have visted many care homes over the years but never have I visited one like Marlborough House. A very dear friend of mine moved in around June this year and I visit him twice weekly. I have always found the staff very welcoming, immensely kind and considerate. They always greet me with a smile and from what I have observed, their care towards the residents is nothing short of beautiful. A gold star award to them all as far as I am concerned.
My mum was 98 and was taken unwell on 4th January 2024. She was admitted to a hospital then a different hospital and then to another care home for further rest during her stay at the home she developed delirium and the delirium team moved her to Marlborough House Church Crookham in about May. Her stop there was until her death on 15th July 2024. Omg her care at Marlborough House was exceptional even I couldn't have given my mum the love, attention, dignity and respect that all the staff there gave her from the top assistant manager to the cleaners. The nursing care team and carers are outstanding in their field. It is warm and welcoming and I can't express the thanks I have for each and every member of the team who cared for my mum. A special mention to one nurse in particular who had the upmost respect for my mum as she passed, that moment will stay in my heart forever.
From management, admin, nurses, carers, kitchen staff, cleaners, laundry and maintenance - everyone made this move to a nursing home so much easier.
I would definitely recommend.
We were very pleased that my sister was 'looked after' in Marlborough House, she was there for four years. We found the staff to be kind and considerate. Also, Marlborough House was one of the first to lockdown during Covid, so kept residents safe. So I would highly recommend this nursing home.
The staff have managed her dementia very well keeping her happy.
For three years you cared for my dear sister-in-law. Such a pleasant, hospitable, friendly, welcoming and caring home for her. You tick all the boxes. Over such a long period, you gave the loving care our family had struggled with! Thank you so, so much, you became her family for three years. We will never forget you all.
My mother has dementia and is bedridden with special dietary requirements and I can honestly say she is so well looked after in every aspect of her needs, she has always been very happy.
The staff are always on hand to answer any question and I’m kept updated about all her care needs. The nursing home has a lovely, welcoming atmosphere and nothing is any trouble for the staff.
My uncle has been here for over 2 and a half years. The home has improved so much since he first came here. The staff from cleaners, carers, receptionists, manager and cooks are friendly and nothing is too much trouble. My uncle is very happy here and I am glad we chose this home for him. If you have any concerns the manager is amazing and will always find the time. Excellent place.
I would not hesitate to recommend this home to anybody thinking of taking up residence there.
I write to say my experience when visiting my dad. When you entered the home there would be a warm welcome from the receptionist to care, nurses domestic or even kitchen staff. The staff would always on a regular basis check on my dad. All the staff no matter who would look smart, clean and happy. I would recommend any of my family or friends to this home. Welcome to their continuous hard work. We were proud to send my dad there.
My father-in-law came to Marlborough House in February 2017 from hospital as it was no longer possible to care for him at home. The room was clean and bright and the management and staff were very welcoming to the family and himself. He took part in the activities on offer and was encouraged to socialise.
Families are welcome to visit at any time and the staff always took the time to speak to us. As his condition deteriorated, he was treated with love and dignity and the staff were always on hand. The nursing staff were exceptional and vigilant, nipping everything in the bud and preventing any more trips into hospital. We are very grateful for everything they did.
We as a family, found the home excellent in every way - the staff were lovely. We could not find any fault with my husbands care. I would not hesitate to recommend this nursing home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 October 2024Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Marlborough House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Marlborough House.
Accreditations
There are no accreditations posted yet for Marlborough House.
Meet the Team (0)
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Frequently Asked Questions about Marlborough House
What types of Care is Marlborough House registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Marlborough House have?
There are 38 Single Rooms.
What are the Facilities & Services at Marlborough House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Marlborough House to the centre of Fleet?
1.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Marlborough House to verify any information. View our terms and conditions. Marlborough House has an Enhanced Service -more info.