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The service is registered for forty people in total, offering en-suite bedrooms, tailored care packages and care delivery that is flexible to suit personal circumstance.
Some of the activities enjoyed at Marlborough House include reminiscence therapy, sing-a-longs, garden walks and bingo.
Care Provided by Marlborough House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Our fees include all aspects of care, dietary provision and Housekeeping and Laundry Services
Hairdressing and Chiropody and chargeable and prices are available on request.
We ask all residents/family members to supply personal toiletries.
The price(s) shown are provided by the care home. Contact Marlborough House for full pricing details and T&Cs.
Contact Marlborough House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Hestia Care Ltd
- Private Owned
Person in charge
- Elizabeth Windle(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1968
- Last Refurbishment: 2026
- Number of floors: 2
Room Information
- Single Rooms (38)
Visiting
- Visitors welcome at any time and welcome to share a meal with any of the residents, in one of the welcoming lounges or in the resident's bedroom.
Parking
- Adequate parking is available at the front of the building with ramp access to aid accessibility where needed.
Marlborough House Reviews (31)
Marlborough House has a Review Score of 9.4 (9.413) out of 10, based on 10 reviews in the last 2 years.
Over all time Marlborough House has 31 reviews.
My mother came into Marlborough 5 and a half years ago. Whilst at Marlborough, my mother was extremely happy and well looked after. She so enjoyed the activities and the socialising with the other residents. in the latter year my mother became unwell and the staff were so kind and managed to look after her with dignity. I would like to say that myself and family were always made to feel at home and nothing was too much trouble.
My mother is well looked after with all her needs being met. Nursing staff always let me know if there are any medical issues. Her room and facilities are excellent. The home always involve my mother in activities.
All staff are very friendly and caring and have always time for a little chat. Everywhere is always very clean and warm.
I am very happy here. I have got a lovely room.
My mother has been at Marlborough House for 7 months now. I have found the care she receives is excellent; the staff are always very caring and treat her with respect.
Marlborough House is a home from home for her. They provide a wide range activities for the residents to take part in, which is very important.
I would recommend Marlborough House as a wonderful place for anyone needing that special care at any point in their lives.
My brother was transferred to Marlborough House from hospital in June 2015, after suffering a fall at his previous sheltered housing. Given his challenging behaviour and communication difficulties I was content with the care he received from the nursing and care staff at Marlborough House. He died in February 2017 after having refused food and drink for the last 2 weeks of his life. A bit disappointing that nobody from Marlborough House attended his funeral.
We can only apologise that no-one from the home attended your Brothers funeral. We do try to send a representative from the home to all the funerals of our former residents, however occasionally, because of unforeseen operational issues, this not possible. Where this is the case, we would normally...
Her previous homes were unaware that she was hoarding her medication which is now properly controlled and has in fact been reduced. There is always a happy atmosphere and the staff make time to engage with her and with us when we visit. Now 96 she enjoyed her birthday party last month and is now more settled than in the last 20 years elsewhere in residential care. Our visits are a pleasure, not a burden, and we have no hesitation in recommending this nursing home.
I will say reasonable. General service is reasonable. Food and atmosphere is acceptable. I do not have any hard criticism of the place.
Place is very good. They do not knock me around. My room is excellent, always kept tidy. Overall service is very good.
I like the home. I get on well with all the staff both clinical and non clinical. I do not wish to move anywhere else. Staff are very helpful, courteous and treat me with dignity.
I was upset when my 95 year old neighbour broke his hip and could not cope at home and was admitted to Marlborough House. He had lived on his own for over 50 years, so I thought he would hate socialising as he was always a very private man, wouldn't answer his front door, no T.V or telephone. I have been so impressed how my neighbour has adapted to being in Marlborough House, although he would rather be in his own home, which he knows is unrealistic, he is happy and enjoys the day to day activities. He has forged some lovely friendships and has taken to the staff and routines very well. I have found the staff to be happy and attentive.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 October 2024Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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