






Carleen is a care home from Numada Healthcare, a family-run business that believes in quality care training and a personal touch. The home welcomes short and long-term needs and carers are experienced in many specialist and complex health issues. The home itself has a charming interior, ideal for a relaxing lifestyle, though there is much to experience and be involved with.
Care Provided by Carleen
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Standard fees do not cover, dry cleaning, hairdressing, footcare, dentists or opticians fees. It also does not include: Private phone installation and calls, Newspapers, Labelling system for clothing, Toiletries, One to one support to attend external appointments (unless specified in your agreed contract), One to one support to attend external activities (unless specified in your agreed contract)
The price(s) shown are provided by the care home. Contact Carleen for full pricing details and T&Cs.
Contact Carleen to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Numada Health Care Ltd
- Private Owned
Person in charge
- Suman Mathew (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2020
- Number of floors: 2
Room Information
- Single Rooms (38)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (4)
Visiting
- The home have an open visiting policy and welcome visitors at anytime. There are no restrictions on when and how often residents can receive visitors, the team just ask that visitors are respectful of times when residents maybe receiving personal care. Visitors are welcome during mealtimes and are welcome to have a meal with loved ones, please inform the chef in advance so that this can be arranged. Residents have the right to refuse to see a visitor, and this right will be respected and upheld by the person in charge. If necessary and the resident would like the team to, the person in charge will inform the visitors of residents wishes.
Parking
- Limited parking is available on site with free street parking nearby
Carleen Reviews (35)
Carleen has a Review Score of 9.4 (9.438) out of 10, based on 7 reviews in the last 2 years.
Over all time Carleen has 35 reviews.
The nurses always keep myself and his wife upto date on what's happening regarding his care, care staff always very friendly when I visit I would recommend this home to my family and friend
The care, compassion and kindness she was shown during her twilight years was amazing. Every member of the team contributed to making her feel cherished and safe which were so important to her. Each resident becomes part of their wider family.
The care they deliver goes way beyond the resident . From, my perspective and what I have witnessed at Carleen, often people who are coming to the end of their life are surrounded by loving family and friends whose grief probably started way before the moment of death. We were helped immeasurably by their presence and involvement. Being responsible for your parent is at times overwhelming but we never felt that we were alone. The reassurance that came from a feeling of working together, a collaboration of care all focused and wrapped around my mum is something we are so grateful for and will always remember
I would like to say a massive thank you to Anija and her team at Carleen. My father spent 9 months with Carleen and I can only say amazing things about them. I can honestly say that I felt my father was 100% safe and looked after in their care. The cleanliness, attention to detail and care was second to none. The staff were always so well mannered, attentive and caring. I can't recommend this place enough if you want to feel that your family member is being looked after in an empathetic and caring way. Thank you for everything over the last 9 months, I will always remember your care for my father fondly xxxx
My Mum has been in The Carleen for nearly a year. When she arrived, we were all shell-shocked from her rapid decline in health, and having to navigate the hospital and social care systems. The staff at The Carleen welcomed all of us with open arms and we've settled and healed a lot, with the great support of everyone at this incredible home. Mum is so well cared for, the staff are exceptional and frequently go above and beyond to look after not just her, but us family members too. We can all relax, knowing she's safe, comfortable, happy and very well cared for when we're not there. The Carleen is such a special place, there's no institutional feeling, it's like a lovely family home. We really enjoy going there and are always welcome. I'm beyond grateful for everyone at The Carleen. They have made a difficult situation, not only bearable, but great, for all of us - especially my Mum. Thank you to the whole team for everything you do.
I want to say what a wonderful place the Carleen Nursing Home is. Though my Dad was only there for two weeks the staff were amazing, giving him dignity and respectful care that you also extended to our family during his last days. For which we will be forever grateful. Thank you.
This was something that mum was always dreading, having to leave her home and life she knew, but due to her complex medical and mobility issues, sadly, it had to be.
From the moment mum moved in, she was greeted with smiling faces, respect and kindness, as were the rest of the family.
Mum has adjusted so well into the home, she is included in daily activities in the lounge and making new friends with residents and the amazing staff,who she adores.
It was mum's birthday recently and the staff gave her such a lovely day, which was very unexpected and appreciated. Mum now sees Carleen as her home and I wouldn't want her to be anywhere else, a wonderful place!
I cannot explain how truly grateful I am to all the staff at Carleen. My mother moved to Carleen in February. The kindness and care given by the staff to Mum is exceptional. Unfortunately Mum has dementia, which has made Mum aggressive verbally and physically. The staff's care always has mum best interest. I hear the way they talk to the residents. With care and compassion. For the first time in 5 years, I feel relaxed and have no worries about Mum. I don't feel the guilt because I know she's being cared for.
We have just experienced the saddest of times, my ex-husband was admitted to Carleen Care Home for end-of-life care at 63 years old, so he wasn't the normal age of residents. He had his own room with no en-suite and to be honest, it was quite tatty, but this was irrelevant to him and to us and anyone who visited. He received the best of care, he was there for almost 6 weeks before he died surrounded by his children. We were all treated with the utmost respect during these very difficult final few hours. We can’t thank the carers (especially the nurse in charge) who were all so kind to us. Thank you so much for your exceptional care and kindness.
My wife moved into the home in March 2021. She is well settled and feels like it’s her home, she is very happy and has built some great friendships within the home with staff and service users. The staff are very attentive and her needs are very well attended to. As her husband, I’m kept well informed of any changes or needs, the communication from care staff and nurses is outstanding. There are more expensive homes in and around the area but the level of care and attention is not there. The home holds events where all the families and friends can attend. Carleen’s mission statement is a true reflection of the care my wife receives.
My dearest mum went into Carleen Care Home in 2019 with dementia. The nurses carers and cleaners always made my mum feel like it was her home and family. I as a son was very close to my mum and felt comfortable with the loving care she received, I cannot recommend Carleen enough and a big big thank you. Mum passed away in January 2024.
My mum was discharged from hospital into a care home which my brother and I deemed unsuitable and therefore we decided to move her. We visited many care homes but were immediately impressed by the friendliness and professionalism of the staff at Carleen. There are care homes with more extensive and modern facilities but with my mum having severe dementia the main priority was to get her into the care of staff who really cared and this is what Carleen delivered. Being a nursing home it really helped to have medical staff who were fully alert to my mother's needs, able to liaise effectively with the GP/hospital and accompany her to appointments. Carleen staff were always quick to keep us informed of any issue or potential issue. All staff regardless of role or rank were always very welcoming of visitors. My brother and I are very grateful that Carleen made my mum's last 15 months so peaceful and comfortable. The quality of the staff alone gives me no hesitation in recommending Carleen.
Sadly, my mother-in-law passed away in October, having been in Carleen for about 18 months, but I am pleased and relieved that she was in Carleen when the end came. We'd been through the mill with social services insisting that she was capable of 'independent living' (never the case) resulting in her placement in a variety of completely unsuitable locations with variable quality support. In the last such place, she broke her leg after a fall and the powers that be finally accepted that she would need nursing care. Thank heavens we landed up in Carleen - indeed I wish we'd got her in there much earlier. Carleen is extremely well managed and led, and the staff are incredibly professional, hard-working and courteous and above all, they genuinely seem to care about the residents (two staff members attended the funeral). Rooms are spotlessly clean and relatives are always made welcome. I have absolutely no hesitation in recommending Carleen.
My mother moved into Carleen Nursing home in September 2022 after a 7 month stay in hospital left her requiring a high level of support and care. Carleen is extremely well managed and led, and the staff are incredibly professional, hard working and courteous. Any concerns or queries are dealt with swiftly and nothing is too much trouble. The staff strive to ensure that the residents remain active and a range of activities are offered in order to stimulate them. Occasions such as Christmas, Valentine’s Day and Easter are celebrated enthusiastically and relatives are always welcome to join in with such celebrations. There is an extensive menu on offer for meal times and residents’ individual diets are well catered for. Moving a loved one into a nursing home is a hugely significant and emotional step, and I’m so pleased that we chose Carleen for my mother’s next chapter.
The staff are so attentive to all residents that the can spot the slightest change like water infection and medication is given within hours not days.
She lost a lot of weight due to poor food in the other place but that's changed, she loves the food so much she sometimes gets two puddings and has gained weight. The chef definitely knows his stuff!
My husband and I are always amazed at how well she's doing now she got the correct care and that's down to the caring staff. Thank you!
My father was given an end-of-life diagnosis in November 2021. He would not get out of bed for his carers in his own home and had almost given up eating. He then needed twenty-four-hour care and was moved into Carleen Care Home. He was given a room which looks onto a small garden, which he loves. The change in him has been incredible since then. He looks forward to getting out of bed and going to the lounge. He now eats his meals, even though they have to be pureed. After lunch, he spends the afternoon in the lounge enjoying the activities that are provided and is often the last one to leave before bedtime. As a family, we cannot thank the manager and staff enough for everything that they have done for him. We would highly recommend Carleen for anyone looking for a caring home for their loved one.
My sister was given an amazing room with her own door into the garden. Our only regret was that my sister wasn't there long enough to experience the care, ambience and wonderful facilities.
Mum was in Carleen Nursing Home for just over two years and was made to feel at home the moment she went in there by a reassuring, happy and smiling carer. All the nurses, carers and staff are extremely professional, very warm and caring, nothing being too much trouble and often going over and above what is expected of them. Mum's Alzheimer's sometimes made her a bit difficult to deal with but she was always treated with the utmost kindness and dignity. She would love it when the staff would pop into her room and have a little chat with her. There are always activities going on, exercise sessions and sometimes musical entertainment. The activity lady in charge is so good, always making everyone feel included and special. The food and laundry services provided are very good and Mum's room was always impeccably clean as were the communal areas of the home. Mum has now sadly passed away but I always knew that she was safe and well cared for in Carleen and that gave me great peace of mind. I am so grateful to the manager and her lovely staff for all they did for Mum. Thank you all so much.
The nursing staff were wonderful - all very warm, caring professionals who took the greatest care of Mum, ensuring she was comfortable and treating her with respect, compassion and like the real person she was.
The whole team at Carleen were absolutely lovely - everyone from the nursing staff to the catering, social activities, laundry and cleaning staff were so kind, helpful and a pleasure to deal with.
They all made a difficult, emotional time much easier for us and they were also kind and considerate to my father who visited Mum every day and supported him too.
We are very happy that Mum was so well looked after at Carleen during her time there and don’t feel we could have found a better home. We would highly recommend Carleen Care Home to anyone.
I had to place my wife into a nursing home because it was no longer safe for me to look after her at home. She needed 24/7 nursing care. I did this in March 2020, the day before the first lockdown started. I was, therefore, unable to visit her for a long time and so ease her into her new life and surroundings. Despite this difficult start, I always felt that the staff at Carleen were taking good care of her and kept me informed of her situation at all times. My good impressions were more than confirmed when, subsequently, I was able to visit her. Since then, I have found nothing but love and care for her from every member of staff, from administrators, nurses, carers, cleaners and even the lady that delivers her laundry. Everywhere is spotlessly clean, the interior decoration and furnishings are all in excellent order. She has difficulty eating but, with careful selection and preparation of food and drink, and great patience on the part of her carers, she gets just enough.
My mother was transferred to Carleen Care Home from a hospice on 22/11/21 for end of life care. Ironically while she was at Carleen her health almost seemed to improve, despite her prognosis, and at the end of January she was reunited with my dad and they both now reside in the same care home which is much closer to their family. However, had circumstances been different I would have loved Mum to have stayed at Carleen where she considered all the staff and carers to be friends. I don’t believe the care she was afforded could have been bettered. The manager runs a wonderful facility with an amazing team of staff. I cannot fault Carleen and I know that my mum was very sorry to leave there.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 March 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Carleen.
There are no upcoming events for Carleen.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Carleen.
Accreditations
There are no accreditations posted yet for Carleen.
Meet the Team (1)

Suman qualified as a nurse in India in 1996. She initially gained experience working in a hospital in the Middle East before relocating to England. In 2004, Suman joined Numada, where she completed her qualification through the Adaptation Programme. Since 2005, she has been a dedicated member of the Carleen team, serving in various roles including Registered Nurse, Deputy Manager, and Clinical Lead. Known for her professionalism, Suman takes pride in performing all her duties to the highest standards.
Frequently Asked Questions about Carleen
What types of Care is Carleen registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Carleen have?
There are 38 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Carleen?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Carleen to the centre of Fareham?
1.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Carleen to verify any information. View our terms and conditions. Carleen has an Enhanced Service -more info.