Gorselands

Coach Hill Lane, Burley Street, Ringwood BH24 4HN
Review Us
9.9 75 Reviews
  • Gorselands, Ringwood
Gorselands Nursing Home is an award winning, privately owned nursing home, providing the highest standards of nursing care and comfort within a warm and friendly environment.

The home is situated in Burley, in the heart of the Hampshire countryside, and provides 24-hour care and attention to those who wish to spend their retirement in a serene and caring atmosphere.

The team is delighted to announce that they were nominated, out of 400 nursing homes, for a prestigious award of Nursing Home of the Year, and were delighted to go on and win this fantastic award, officially naming Gorselands Nursing Home as Nursing Home of the Year 2024 in Hampshire.

Gorselands is a special place valued by all who live, visit and work there. The home prides itself on offering person-centred care, maximising each individual's potential for health improvement and promoting a positive sense of self-worth.

The home is pet friendly and has also been awarded 5 stars by the Cinnamon Trust, a charity which recognises the value and joy that pets bring to peoples' lives.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1800
  • Self-Funded Residential Dementia Care: £1300 – £1800
  • Self-Funded Nursing Care: £1300 – £1800
  • Self-Funded Nursing Dementia Care: £1300 – £1800
  • RESPITE Self-Funded Residential Care: £1300 – £1800
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1800
  • RESPITE Self-Funded Nursing Care: £1300 – £1800
  • RESPITE Self-Funded Nursing Dementia Care: £1300 – £1800

Our scale of fees is dependent upon the room type.

These prices are only a guideline, please contact Gorselands to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Gorselands in the Forest LTD

Person in charge

  • Ciprian Silaghi (Registered Provider)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2009
  • Number of floors: 2

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (1)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Visiting is permitted 24 hours per day at the consent of theresidents, although visiting is recommended during normal hours the home ask that consideration of meal times as well as both wake up and bed times is taken.

Parking

  • When arriving at Gorselands the home have two car parks, a rather small car park at the main entrance which they would recommend on first visits, however, sometimes it does fill rather quickly so the lower staff car park has space available.

9.9

Gorselands has a Review Score of 9.9 (9.905) out of 10, based on 35 reviews in the last 2 years.
Over all time Gorselands has 75 reviews.

Overall Experience
  • 66
  • 8
  • 1
  • 0
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Date Published
  • 75
  • 9
  • 21
  • 35
  • 40
Reviewer Connection to Gorselands
  • 25
  • 16
  • 6
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 75, showing 21-40
Review from Cliff E (Son of Resident) published on 18 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely big house in a beautiful forest location. Mum loves watching the squirrels and birds feeding outside her bedroom window and conversing with the other residents. The staff are so attentive to residents' needs and the activities girls engage the residents in all sorts from painting to gardening,
singing to exercise.
Reply from Manager, Marketing Team at Gorselands

Thank you so much for your wonderful feedback! We're thrilled to hear that your mum enjoys the peaceful forest surroundings and the wildlife just outside her window - it's one of the many things that makes Gorselands special. Our team is dedicated to making sure every resident feels cared for and engaged and we're glad to hear that the activities are bringing joy to your mum. We'll pass along your kind words to our staff and activities team, who work hard to make Gorselands a warm and welcoming place. Warm regards, The Gorselands Team.

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Review from E G (Respite Resident) published on 7 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to Gorselands in need of a rest and from the relief of looking after my husband who is not a well man.
From the very first moment, we received such care and kindness that made our time here very special.
The staff go out of their way to help and care for us both, there is an absence of rigidity
in all they do which makes it possible to ask the slightest favour. Our rooms are so comfortable, equipped with all mod cons and I shall review my tie here with great pleasure always.
Reply from Marketing Lead, Gorselands Team at Gorselands

Thank you for your lovely review. We are delighted to hear that your stay at Gorselands provided the rest and relief you needed. Our team is committed to offering personalised care, and we are pleased that you appreciated our efforts and found your room comfortable and well-equipped. Warm regards, The Gorselands Team.

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Review from B M (Son of Resident) published on 27 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Gorselands has taken care of my late father and when my mum needed care it was a very easy decision for us to make as a family to place Mum in your care. Thanks for all of the wonderful and attentive care you provide Mum, your staff do a fantastic and caring job in not always easy conditions. It puts
us at ease knowing Mum is in good hands as it did for our late father. I like the fact that you ask for reviews and listen and make improvements for your residents, relatives and staff.
Reply from Yuliya Reizina, Marketing Lead at Gorselands

Thank you for your review. We are honoured by your trust in Gorselands and grateful for your kind words about our team. Warm regards, The Gorselands team.

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Review from A G (Resident) published on 26 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very caring and wonderful staff, looked after me well. Nothing was too much bother, everything was done to help me and make me comfortable.
Reply from Manager, Marketing Team at Gorselands

Thank you for your wonderful review! We're so pleased to hear that you felt well looked after and comfortable during your time with us. Our team is dedicated to providing attentive, compassionate care, and it's rewarding to know that we met your needs. Wishing you all the best, from the Gorselands team.

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Review from John H (Son of Resident) published on 6 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic care home with the great staff and very caring individuals. Set in an area of heath and woodland with great views. Nice walks if you want to leave the care home and the food is excellent. The staff are extremely friendly and end up being part of the family. They look after my mother really
well and I look forward to coming in and seeing them. My father was in the care home for about 4 to 5 years and my mother came in here once for a respite and the second time more permanently, and I’ve always found it very hospitable, caring, and welcoming.
Reply from Yuliya Reizina, Marketing Lead at Gorselands

Thank you for your review. We take pride in creating a warm, family-like atmosphere and appreciate your kind words about our care, hospitality, and food. Your feedback confirms that we are on the right track. Thank you for your trust and support. We look forward to continuing to provide the best care for your mother and welcoming you whenever you visit. Warm regards, The Gorselands Team

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Review from I B (Regular Volunteer) published on 6 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit the home at least once a week and always look forward to my visits. I always receive a warm welcome and keep updated regarding any changes or needs. Many of the residents recognise me and accept me but due to poor memory retention, they don't know my name. All the staff are friendly, courteous,
and respectful, and generally, they exhibit a high level of care.
Reply from Manager, Marketing Team at Gorselands

Thank you so much for sharing your experience! We're delighted to hear that you enjoy your visits and feel welcomed and well-informed each time. We're proud of our caring, respectful staff and we're pleased to hear that their dedication shines through. Thank you again for your kind words and ongoing support. Warm regards, The Gorselands Team.

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Review from A R (Husband of Resident) published on 24 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In 2017 my wife suffered a severe stroke leaving her paralyzed on her left side and loss of speech. The care staff have to do most things including "personal" for her. Since choking while eating she is monitored while she eats. All this care is done with smiles and good humours.
I have always found
the home clean, tidy, and well-maintained. Except during COVID, I have been free to visit when I want and with our dogs until they died. Although not a resident the staff sang Happy Birthday and gave me a cake. I would certainly recommend Gorselands to other people.
Reply from Yuliya Reizina, Marketing Lead at Gorselands

Thank you so much for sharing your heartfelt review. We deeply appreciate your kind words and are truly grateful for the opportunity to care for your wife. Your acknowledgment of our team's dedication is greatly appreciated. We strive to create a warm and welcoming atmosphere for our residents and their loved ones. It was our pleasure to celebrate your birthday with you, and we're glad to hear it brought you joy. Thank you for recommending Gorselands to others. Your endorsement means the world to us. Warm regards, The Gorselands Team.

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Review from Claire M (Daughter of Resident) published on 15 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Gorselands Nursing Home provided a safe environment for my mother to spend her final 18 months. She was well cared for and made good friendships with the members of staff. She enjoyed going out in the mini-bus for trips to the sea and into the national park. She had company and that was important
to her. She told me that the food was good and she enjoyed a glass of wine with her lunch. Her room was kept clean and many people would pop in and see her as her room was on the way to the dining room. She loved the gardens and enjoyed the fetes and activities that were laid on for residents. All in all I could not have wished for a better place for her to spend her final years. She was happy at Gorselands and often told me that. This provided great peace of mind for me.
Reply from Yuliya Reizina, Marketing Lead at Gorselands

Thank you so much for taking the time to share your experience with Gorselands Nursing Home. We are deeply touched to hear about your mother's positive journey with us during her final 18 months. We're delighted that your mother felt safe, and cared for, and enjoyed her time with us. Knowing she made good friendships, enjoyed outings, appreciated the food and wine, and found joy in our activities and gardens brings us great happiness. We're grateful for the opportunity to have been part of her final years and provide peace of mind for you. Thank you once again for entrusting us with your mother's care. We are grateful for the opportunity to have been a part of her life's journey. Warm regards, The Gorselands Team

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Review from P D (Brother of Resident) published on 15 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Gorselands is an exceptionally clean, well-presented establishment with polite, caring staff. I'm very happy that my sister is in good hands while she recuperates from her illness. I can safely say that the care and attention my sister receives exceeds our expectations and cannot be easily faulted.
Reply from Yuliya Reizina, Marketing Lead at Gorselands

Thank you for your glowing review of Gorselands. We're delighted to hear that your sister is in good hands and receiving exceptional care during her recovery. Our team is dedicated to providing a clean, welcoming environment and delivering personalised attention to all our residents. Your feedback means the world to us, and we're grateful for your trust in Gorselands. Warm regards, Gorselands Team

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Review from S B (Wife of Resident) published on 13 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband receives excellent care at Gorselands.
All of the care professionals are very caring and look after all of his needs with the utmost diligence.
I would recommend Gorselands to all my friends and family.
Thank you.
Reply from Yuliya Reizina, Marketing Lead at Gorselands

Thank you for your glowing review of Gorselands. We're thrilled to hear that your husband is receiving excellent care from our team, and we appreciate your trust in us. Please know that we're here to support you in any way we can. Warm regards, Gorselands Team

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Review from D G (Daughter of Resident) published on 10 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was in Gorselands for just under two years and recently passed away at the home. I cannot thank the staff enough for all the care and kindness they provided to my mother, but also to us as a family. It is a really special place... extremely homely, with beautiful gardens. Many of the staff
have been there a long time which I think is a credit to the family atmosphere and 'non-corporate' feel of the home...
The nursing staff were excellent at keeping us informed of any changes in Mum's care planning and I cannot fault their communication and also their compassion. I will genuinely miss all the care and activity staff... they are such a lovely group of people. I keep thinking about Mum's last days at Gorselands and how well she was cared for and I am so grateful that her end-of-life care was here... filled with warmth and compassion and not isolated on a hospital ward. Thank you Gorselands for all that you do... A very special place
Reply from Yuliya Reizina, Marketing Lead at Gorselands

Thank you for your review of Gorselands. We appreciate your kind words about the care and compassion provided to your mother. It means a lot to hear that our home felt special and homely to you. We're grateful for your recognition of our dedicated staff's efforts and honoured to have been part of your mother's journey. Best regards, Gorselands Team

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Review from Anna W (Daughter of Resident) published on 3 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our dear dad was so happy at Gorselands and spent just over two years being cared for by the team.
I shall miss my visits as the staff became friends. Independently owned, there is a 'home from home' feel about the place, with long-standing staff. This is a big plus. The team really got to know
Dad and took time to build a relationship with him. He loved his food, his trips out on the bus, music entertainment and all the attention he received with his foot massages and haircuts. The grounds are beautiful, and the setting overall so peaceful. The management work hard as does everyone. I have so much respect for the team at Gorselands. A hard job done well. Thank you.
Reply from Yuliya Reizina, Marketing Lead at Gorselands

Thank you for your heartfelt review of your dad's time at Gorselands. We're delighted that he enjoyed his stay and felt at home with us. The entire Gorselands team takes great pride in providing personalised care and creating a warm, supportive environment. We're thrilled that he loved the activities we offered. Your kind words mean a lot to us, and we're grateful for your trust in Gorselands. Warm regards, Gorselands Team

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Review from Paul B (Son of Resident) published on 2 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum first came here to stay temporarily (while her husband was in hospital). After he passed away, we thought to move Mum closer to her family. But as Mum had settled in so well (and we all really liked the place too) we decided the best option was for Mum to stay here permanently (even though it's
further to travel to visit).
Gorselands is a family-run home with a warm and friendly atmosphere. All the staff are professional, friendly and approachable and always happy to help with questions about Mum. There's a minibus for day trips out, regular updates on social media and lots of activities laid on for the residents. There is a nice garden to sit in, ideal when visiting on warm summer days, and in the winter the home is warm and cosy. The cleaning standards are excellent throughout.
Mum has been living at Gorselands for eight months now, is very happy there and well looked after. It's reassuring to know Mum will spend her final years in such a lovely place.
Can highly recommend.
Reply from Yuliya Reizina, Marketing Lead at Gorselands

Thank you very much for your heartfelt review! We very much appreciate your kind words about Gorselands. We feel honoured to have the privilege of caring for your mum during such a significant time in her life. We appreciate that you trust us with your mum's care, and please know that we are always here for you and your family.

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Review from Beverley W (Daughter of Resident) published on 15 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Rooms cleaned to hotel standards. Concerns quickly sorted out. Staff lovely to Mum. Lovely activity staff and entertainers who come in. Would like to see the presence of more staff in the lounge with residents. Beautiful setting.
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Review from J H (Daughter of Resident) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum spent six months in Gorselands before she passed away. We were very impressed with the care she received. All the staff were cheerful, caring and professional in their duties. They strived to make the home as welcoming and homely for the residents as possible. At the end of her life, the palliative
care was excellent. She was treated with dignity at all times.
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Review from Beverley B (Daughter of Resident) published on 26 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was treated with such care and dignity during her stay. The kindness from all staff in every position was so good and the professionalism and care second to none. The care and kindness to me during the time of my visiting, which was extended to my daughter over the last couple of days of my mum's
life, was very much appreciated.
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Review from Peter F (Brother of Resident) published on 21 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Gorselands has a warm and friendly atmosphere. The staff are all polite and helpful, we would particularly like to thank two staff members specifically. We are happy with the care provided by Gorselands.
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Review from Robin A (Son of Resident) published on 4 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother passed away at Gorselands on 22nd May. She had spent two and a half very happy years there. The trained medical and caring staff were always there to help and make my mother feel confident and secure. When emergencies happened we were always informed very quickly.
The excellent activities
staff kept my mother occupied with crafts, music, singing and dancing. Mum often enjoyed visits out to the wider environment.
All the staff were polite, kind and friendly. The Home has a family house feeling about it.
My mother was helped to pass very peacefully and comfortably. We could not have wished for more.
Reply from Janette Manning, Registered Manager at Gorselands

Thank you for your kind words and the card you sent to all staff. When staff receive thank you cards, it makes them feel valued and appreciated in their roles and worthy of the careers they have chosen. In my short time at Gorselands as manager, I came to know your mother quite well and she seemed to appear to enjoy her time with us at Gorselands and always joined in the activities and enjoyed the mini-bus outings. It was our pleasure to be able to provide her with a home from home and that her passing was as peaceful and as comfortable as possible. Thank you kindly for taking the time to leave this review.

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Review from Michael R (Son of Resident) published on 13 March 2023 Submitted via Website • Report
Overall Experience 3.0 out of 5
A pleasant nursing home in which my late father was happy and settled in. However, there were unfortunate circumstances on the night he passed away that involved an investigation which was carried out by the home. However the closing email from the investigation was not really satisfactory and has made
it hard for myself, my brother and the family to grieve. There have been a lot of staff issues and changes to management which has caused conflict making our grieving process harder as promises made were not addressed making it an even more upsetting process.
Reply from Deborah Giddens, Admin Officer at Gorselands

Thank you for your review. Although not a positive review, we welcome constructive criticism as this enables us to continually improve our service. We followed your Fathers' wishes, but unfortunately did not meet your expectations, during an emotional time for you and your family and for this we sincerely apologise again. CQC was informed following your concerns and was satisfied we had followed the correct procedures. When concerns or complaints are received, it is a time for reflection and to ensure lessons can be learnt and improvements made. This we are doing since your complaint and are continuing to implement the changes we believe will improve our services.

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Review from Nikki S (Daughter of Resident) published on 21 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I give a 5-star review because I can arrive at very short notice to see my father and he is always clean and dressed and often eating a very nice lunch.
The staff are always attentive and happy to help in their busy schedule.
It's never easy, leaving your loved ones to others, but I am very happy
he is here.
Reply from Gordon Collins, Registered Manager at Gorselands

Thank you for the kind words, we are so pleased to hear that you are happy with the care here at Gorselands. As you know we are a family-oriented home and we really care about making time here the best it can be.

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Current Review Score: 9.9 (9.905)

Overview of Review Score

The Review Score of 9.9 (9.905) out of 10 for Gorselands is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.905 for Gorselands is calculated as follows: ( (372 Excellents x 5) + (39 Goods x 4) ) ÷ 411 Ratings = 4.905
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Gorselands is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 35 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Apr 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

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Meet the Team (8)

Mark

Mark Gibbs

Job Title: Registered Provider Joined: 2017

My wife and I took over the running of Gorselands Nursing Home more than 6 years ago. Gorselands has been in our family for more than 20 years, with most of those years having my parents at the helm.


Sadly, we lost my beloved mother a few years ago following a long-term illness. My wife and I took over the running of Gorselands as it is a very special and idyllic home where my mother wished to live out her last days.


We by no means, attempt to keep up with the brand-new clinical-like homes. However, what we do is create a home-from-home experience. We try to maintain the old ways that our parents and grandparents loved to cherish. We offer home-cooked meals, love, and care, and our desire is to ensure a lifelong home for our residents. In a very minimal number of cases, we need to refer some of our residents to specialised homes if we feel their safety or the safety of others could be compromised. However, it is rare.


We would love for you to experience a day with the Gorselands family and invite you to pop along and meet the team. We can always discuss a solution that will fit your needs over a warm cup of tea.

Ciprian

Ciprian Silaghi

Job Title: Home Manager Joined: 2018

Have you ever wondered how Gorselands keeps running like a well-oiled machine?


Our Home Manager, Ciprian, has a big part to play in that.


He first came to the UK in 2014 as a healthcare assistant and by 2015 he'd become a registered nurse. Three years later, he joined Gorselands Nursing Home and has been here ever since.


Ciprian loves the stunning countryside around our home and enjoys supporting the team and our residents in his current role as Deputy Manager.


He has worked in the care sector for nine years now - so if you ever have any questions about care for an elderly relative, he's the man to ask!

Kay

Kay Jerrams

Job Title: Clinical Lead Joined: 2025

Hello, my name is Kay, and I am proud to be part of the dedicated and compassionate team here at Gorselands Nursing Home, where I serve as the Clinical Lead Nurse and a Mental Health First Aider.


I bring with me over 45 years of experience in social care, having had the privilege of working in a wide variety of roles throughout my career. I began my journey in care as a carer, eventually qualifying as a Registered Nurse in 1992. Since then, I have held multiple leadership positions, including Care Home Manager and Operations Manager, allowing me to support both residents and care teams across several settings.


One of my most memorable and proudest achievements was commissioning a care home from the ground up - a project that allowed me to shape a safe, supportive, and resident-centred environment from day one. My career has always been driven by a deep passion for caring for older people, as well as for supporting the dedicated staff who work tirelessly to make a difference every single day.


At Gorselands, I work closely with our Home Manager, nursing team, and care staff to maintain the highest standards of clinical care and resident well-being. I am also committed to promoting mental health awareness and support within the team in my role as a Mental Health First Aider. This is something I feel very strongly about - ensuring that both our residents and staff feel heard, supported, and understood.


Gorselands is more than just a care home - it is a warm, welcoming, and homely place where each resident is valued as an individual. There is a genuine sense of community here, and I feel incredibly fortunate to be part of it.


If you are visiting Gorselands or thinking about care options for your loved one, please don’t hesitate to stop by and say hello. I’d love to meet you, answer any questions you may have, and share more about how we work together to provide exceptional care here at Gorselands.

Anca

Anca Toma

Job Title: Senior Nurse Joined: 2023

Anca is a compassionate and dedicated nurse with more than a decade of experience in the UK.


She takes immense pride in her work and is committed to delivering excellent care to her patients. Anca's experience as an emergency nurse for five years in Romania has shaped her perspective on healthcare, and she carries that valuable experience with her in her current role.


She feels fortunate to be part of the supportive and collaborative team at Gorselands, where she can provide high-quality care to her patients.

Adam

Adam Waller

Job Title: Head Chef Joined: 2021

Our skilful and smiling Head Chef at Gorselands - Adam.


He started working in kitchens at the age of 16 as a kitchen porter, working his way up the ranks at The Woolpack in Sopley, whilst studying at catering college in Bournemouth and Poole.


Whilst attending college, Adam took on work placements at the Dormy House Hotel in the Cotswolds and at Claridges in London, before returning to run The Woolpack's kitchen. Later in his career, he moved over to Tyrrells Ford Country Hotel near Christchurch to become their Head Chef, before switching to Sous Chef at The Alice Lisle near Ringwood. (We think you'll agree, that's a pretty impressive CV!)


Adam has now been Head Chef at Gorselands for two years, after deciding to leave the pub industry behind and try something new. His career has always had a fresh food focus and it remains his top priority when delivering delicious homemade meals for our residents, each and every day.

Paula

Paula Delong

Job Title: Chef Joined: 2016

Paula started her catering career back in 1979, working for Whitbread Inns, who encouraged her to study at a catering college and get her City & Guilds qualifications.


She then successfully ran her own business for seven years, but when Paula began to get fed up with the long hours, she joined the team at Gorselands, initially as a carer, but we couldn't let those culinary skills go to waste!


Paula has now been with us for a long time and loves being part of the tight-knit Gorselands team.

Eileen

Eileen Pryce

Job Title: Social Carer Joined: 2019

In 1997, Eileen started working as a caregiver in nursing homes. Her dedication and compassion helped her to become a registered manager over the years. She moved to the New Forest but couldn't stay away from Gorselands nursing home, where she now brings joy as a social carer on the activity team.


However, her favourite moments are spent in the forest, taking her 2 chow chows out for a walk. Every step taken in the woods is a reminder of life's simple joys and the love she brings to her caring job.


Eileen's story is one of love, service, and dedication. She leaves a lasting impact on everyone she meets.

Jodie

Jodie Lapham

Job Title: Activity Team Joined: 2022

Meet Jodie, who works at Gorselands in the activities team. She previously worked in a care facility and another home, organising activities.


She enjoys being with all the residents and has continued this passion at Gorselands. Jodie also worked abroad in Cyprus as a TUI children's representative, which was a great experience.


Her talents include dancing and competing in competitions, as well as swimming. She also enjoys spending time in the sun, travelling, and being with her daughter and husband.

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