The Grange Nursing Home Ltd

72 Upper Northam Road, Hedge End, Southampton SO30 4EB
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9.7 48 Reviews
  • The Grange Nursing Home Ltd, Southampton
The Grange aims to provide residents with a homely and caring environment.

The home actively encourages residents to be independent and as self-determining as possible, to enhance their quality of life and ensure a sense of well being and self-fulfilment.

The Grange acknowledges residents' right to be treated as individuals and ensure that all care given reflects this.

The team aims to recognise the individual's physical, social, psychological, emotional and spiritual needs and meet them.
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Care Provided by The Grange Nursing Home Ltd

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1800
  • Self-Funded Residential Dementia Care: from £1800
  • Self-Funded Nursing Care: from £1800
  • Self-Funded Nursing Dementia Care: from £1800
  • RESPITE Self-Funded Residential Care: from £1800
  • RESPITE Self-Funded Residential Dementia Care: from £1800
  • RESPITE Self-Funded Nursing Care: from £1800
  • RESPITE Self-Funded Nursing Dementia Care: from £1800
The price(s) shown are provided by the care home. Contact The Grange Nursing Home Ltd for full pricing details and T&Cs.

Contact The Grange Nursing Home Ltd to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact The Grange Nursing Home Ltd to confirm what's included and get a personalised quote:

Good to Know

Owner

  • The Grange Nursing Home Ltd
  • Privately Owned

Person in Charge

  • Carolyn Ryves (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1991
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (53)
  • Couples/Companion Rooms (5)
  • Single Rooms with Ensuite Wet Room (24)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

The Grange Nursing Home Ltd Reviews (48)

9.7

The Grange Nursing Home Ltd has a Review Score of 9.7 (9.735) out of 10, based on 13 reviews in the last 2 years.
Over all time The Grange Nursing Home Ltd has 48 reviews.

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Reviewer Connection to The Grange Nursing Home Ltd
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Review from C D (Daughter-in-law of Resident) published on 1 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband's parents are both residents and they have been there just over a year. They are thriving!! They have put on a nice lot of weight, they are interacting with other residents and taking part in activities. They are so much happier. I can't remember the last time I visited them in their room
as they are always in the lounge. The communication is good. If one falls over or isn't well the staff let us know. I love that there are so many activities to keep them busy and give their lives purpose again. The staff are amazing and nothing is too much trouble, they are so lovely with us and the residents. We are very happy that we made the choice to come to The Grange.
Reply from Carolyn Ryves, Matron at The Grange Nursing Home LtdThank you for taking the time to write such a lovely review. It is good to hear that moving into a nursing home can be beneficial for both residents and their families. I will make sure I pass on your comments to the staff
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Review from Sandra B (Wife of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very impressed at the amazing care give to not only my husband, but all the residents at The Grange Nursing Home. The care they offer of understanding, patience, communication and activities are amazing. Food is absolutely delicious, and presented well also the hospitality of visitors very welcoming
and friendly, always a smile and a chat for all. A lovely place to visit, family and friends.
Reply from Carolyn Ryves, Matron at The Grange Nursing Home LtdThank you for your lovely review. As a team we welcome feedback, our ethos has always been to provide great care in a friendly atmosphere where people feel included and valued. I will makse sure to feed back your comments to all our staff
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Review from Elizabeth M (Cousin of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
At one time I had my 94 year old aunt and her disabled daughter living at The Grange. They each had their own rooms. I found and still do the care taken to my family to be of the highest. My aunt eventually passed and great care given by the owners and staff. My cousin is so very happy living at The
Grange. It is a pleasure to visit. She ahs made friends and carers and medical staff so kind.
Reply from Carolyn Ryves, Matron at The Grange Nursing Home LtdThank you for your lovely review, I am pleased that you and family are satisfied with the home and that your cousin enjoys living here.
I will feed your comments back to the staff as feedback is always welcomed
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Review from M C (Daughter of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nurses and Carers are friendly, happy, and seem to genuinely care about the well being of the residents, who they treat with dignity and respect.
Entertainment team are fun and organise some nice activities, more trips out would be good, and more one to one games with residents if there's the
opportunity would be good.
Food is excellent quality and a good choice of alternatives are available.
Maintenance crew and all office based staff are very helpful.
Reply from Carolyn Ryves, Matron at The Grange Nursing Home LtdThank you for your kind review, we are lucky to have a staff team that are committed to providing a happy environment for all our residents. We are reviewing our activities provision and I will feed your comments back to the team, this will be very helpful.
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Review from diana e (Daughter of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a privately owned home and it shows, it exhibits how a care home should be - A wider family of residents, relatives, and staff. It is welcoming, staff are responsive and . . . its very clean.


What I particularly like is that it is not part of a huge conglomerate, with mysterious Hedge fund

managers behind the scenes.There is no style over substance, the staff are the substance! All departments, covering admin, management, care, nursing, facilities, activities, chefs and kitchen, are fabulous and will always try to help when they can. As with everything, one would wish for more staff, but - there are plenty around when you need them.
So many staff have worked here for years; to me, this is a testament to the core values of The Grange in terms of overall care and support for staff development and well being. This is crucial to the care ethos, where staff feel valued and this cascades into their roles within the Grange, especially with care for vulnerable residents.
Reply from Carolyn Ryves, Matron at The Grange Nursing Home LtdThank you for your lovely review, we all try and work together to make this a good place to live and visit. We strive to create an open and transparent culture so by sharing our experiences we can improve.
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Review from Deborah F (Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have only been here two weeks but I feel so at home, it feels like I've been here for much longer. My well-being and comfort are important to them. I could not be happier.
Reply from Carolyn Ryves, Matron at The Grange Nursing Home LtdThank you for taking the time to write such a positive review. I am so pleased you are enjoying being part of our community, it can be very daunting coming to live in a care home. Your words will hopefully prove reassuring to anyone contemplating moving to a care home.
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Review from Stephanie N (Daughter of Resident) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you so much to everyone at The Grange who looked after our Mother for the last three months of her life. The care was exemplary, everyone was very kind and caring. The food was delicious, the laundry took great care of all clothing, the recreational team had a wide range of activities to meet
all needs, reception and admin staff always gave a warm welcome caring for relatives as well as the resident. The nursing and care staff were always available and took time to explain everything. Everything was clean, tidy and working thanks to maintenance and housekeeping. Visiting was welcome any time, day or night.
As a family we would thoroughly recommend The Grange and thankyou again x
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Review from Kenneth N (Husband of Resident) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During a ten-week stay in The Grange, my wife received, from all staff, an exemplary standard of care. In the course of a terminal illness pain relief was provided rapidly when required and painful procedures carried out with obvious expertise and kindness. No effort was spared to ensure that she was
as comfortable as possible. My family and I were fully informed and consulted - and always offered tea/coffee during visits. We are grateful for the care she received from the wonderful staff.
Reply from Carolyn Ryves, Matron at The Grange Nursing Home LtdThank you so much for your lovely review. I will share it with all of our staff, it will mean a lot.
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Review from S J (Cousin of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always find the staff first class.
Always treated in a respectful but friendly manner.
Residents appear well cared for and always seem well met.
The catering staff are efficient and the food looks and tastes delicious. All staff are fabulous, caring, and considerate.
Reply from Carolyn Ryves, Matron at The Grange Nursing Home LtdThank you for your review, I am so pleased you are happy with the home and are finding it a positive experience.
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Review from Anji P (Daughter of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to say a huge thank you to you all for the amazing care and support you give from the admin team, nursing staff, caregivers, kitchen staff and housekeeping staff. I am truly grateful and blessed for your kindness. Each and everyone one of you are so special and your kindness and support
you give to me and my family is greatly appreciated. Thank you.
Reply from Carolyn Ryves, Matron at The Grange Nursing Home LtdThank you so much for your lovely review, I will make sure to share your review with all of the staff.
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Review from Celia F (Resident) published on 3 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I moved in I did not like it but day by day and a few months later I cannot fault it. Staff all great, nurses also good, food good, kitchen staff good. You could not put a better team together, they are all excellent. No matter what is asked they are all willing and able to help even desk staff,
kitchen and front of house. Everyone is so helpful.
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Review from G S (Wife of Resident) published on 15 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the staff and the friendly atmosphere. It's very homely!
Reply from Carolyn Ryves, Matron at The Grange Nursing Home LtdThank you for your review, I am so pleased you are happy with the care and atmosphere here at The Grange.
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Review from Lorrie L (Daughter of Resident) published on 24 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was admitted to The Grange in February 2024. Having promised that we would keep her in her own home for as long as it was safe to do so (it no longer was), the decision for her to enter residential care was very hard, despite being based on the recommendation of clinical and social care professionals.
Since my first visit to look around, I have consistently felt that The Grange is a lovely place and have been so glad we managed to get Mum in here. The staff are always helpful, friendly and cheerful. They treat the residents kindly, patiently and with dignity and respect their wishes where possible. They also keep the family informed as needed. Although not without initial difficulties, Mum settled more quickly than we expected and now generally seems content. Whilst residential care is not something we wished for Mum, we are satisfied that she is now very well cared for in a lovely environment, where we can spend quality time with her whenever we choose.
Reply from Carolyn Ryves, Matron at The Grange Nursing Home LtdThank you for your lovely review. I am so pleased you feel you made the right decision when you chose us to look after your mum. I will share your review with the staff team.
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Review from Laura W (Great-Niece of Resident) published on 25 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
When you ask your loved one out of 10 what would you give this care home and their reply is '10/10' That says it all really.
If they are happy then so I am!
This home delivers an exceptional level of care.
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Review from Jackie C (Sister of Resident) published on 8 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a wonderful nursing home. It is kept spotlessly clean and the care that my sister gets is perfect.
The carers are really good and nothing is too much trouble.
The food is lovely and my sister is in a lovely place.
My sister has been here nearly 2 years and is very happy.
They all work very
hard to make it the best and in my opinion deserves an award.
Reply from Carolyn Ryves, Matron at The Grange Nursing Home LtdThank you for your lovely review, I am so pleased you and your sister are happy with life at The Grange and will make sure I share your kind words with all the staff.
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Review from Belinda D (Daughter of Resident) published on 7 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved to The Grange in October 2022. Since that time he was well cared for, enjoyed the activities, loved the food (especially the mince pies at Xmas) and enjoyed the friendly and homely environment that all the staff provided. I always felt my dad was well cared for and nursed and took a
weight off my shoulders from the moment he entered The Grange. I cannot praise highly enough the staff that work there. He enjoyed the numerous activities that the home put on and I was able to enjoy them with him. In February 2024, my father sadly entered the palliative care stage. Again, I cannot praise highly enough the care and compassion, not only shown to my dad, but to me as well. The staff have been truly amazing. If you are in the situation where you need to find a placement in a nursing home, then I can, without hesitation, highly recommend The Grange. Can I just say a heartfelt thank you to all the staff involved in my dad’s care.
Reply from Carolyn Ryves, Matron at The Grange Nursing Home LtdThank you so much for your kind words, which I shall share with all the staff. The activities team do a fantastic job with all our residents to make life here as fulfilling as possible, I feel lucky to work with such a fantastic team in every department.
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Review from Helen M (Niece of Resident) published on 25 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having had both my mum and brother spend two years at The Grange Nursing Home a few years ago and now my auntie (all with extremely high complex medical needs). I just wanted to reiterate how incredible every member of staff is at The Grange. They go above and beyond, ensuring that nothing is too much!
They are such a great team.
We all take great comfort in knowing that our very special auntie is comfortable, settled and cared for in the highest way possible, as we all know, life can be so daunting and uncertain!
Words aren’t enough to say how grateful everyone is! Thank you from the bottom of our hearts.
Reply from Carolyn Ryves, Matron at The Grange Nursing Home LtdThank you. It has been a privilege for us to have been entrusted with caring for your loved ones.
I will make sure all of the staff see your lovely review.
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Review from Elaine S (Daughter of Resident) published on 19 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum was admitted to The Grange at the end of December 2023, suffering from Motor Neurone Disease. She has complex medical and care needs which change on a weekly, if not daily basis. The transition from one nursing facility to another was made seamless. From then on in, the staff have been outstanding.
From managerial to office, carers to nurses, cleaners to caterers, without exception, have been kind, empathetic and totally professional. Cleaniliness, compassion and friendliness are at the fore for all residents. We highly recommend The Grange for your loved one, feeling reassured that they will be in good hands.
Reply from Carolyn Ryves, Matron at The Grange Nursing Home LtdThank you for your lovely review, I shall share this with all of the staff they all work so hard to work together to make the Grange Team a positive, happy place for residents and their family and friends.
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Review from G H (Daughter of Resident) published on 7 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum arrived at The Grange in August 2023. She was in a bad way mentally and physically. Her new life is a delight for her and the family. The care is exemplary and the entertainment makes her day. Socialising has made a vast difference to her mental state. After all her suffering I finally have my
old mum back thanks to all the love and care (and hugs) from the wonderful staff. I chose The Grange because I could feel that love in smiles and laughter from the outset. Such a happy place to be!
Reply from Carolyn Ryves, Matron at The Grange Nursing Home LtdThank you for your review, we value all feedback we receive to help us to maintain our high standard of care.
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Review from J C (Daughter of Resident) published on 10 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The whole team at The Grange are fantastic. They made my dad and the family so welcome and part of the big Grange family.
Everybody is so helpful, friendly, and welcoming.
They met my dad's needs and adjusted as his needs increased and provided excellent end-of-life care. I can't recommend them enough.
They are amazing.
Reply from Carolyn Ryves, Matron at The Grange Nursing Home LtdThank you so much for your lovely review, I am so glad that you were happy as a family with the care your dad received. I will pass on your comments to the team.
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Current Review Score: 9.7 (9.735)

Overview of Review Score

The Review Score of 9.7 (9.735) out of 10 for The Grange Nursing Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.910 for The Grange Nursing Home Ltd is calculated as follows: ( (142 Excellents x 5) + (14 Goods x 4) ) ÷ 156 Ratings = 4.91
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.825 Points relating to the number of positive Reviews for The Grange Nursing Home Ltd is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 3.825
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Oct 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about The Grange Nursing Home Ltd

What types of Care is The Grange Nursing Home Ltd registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Grange Nursing Home Ltd have?

There are 53 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at The Grange Nursing Home Ltd?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Grange Nursing Home Ltd to the centre of Southampton?

4.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Grange Nursing Home Ltd to verify any information. View our terms and conditions. The Grange Nursing Home Ltd has an Enhanced Service - more info.