The Grange Nursing Home Ltd

Our mum was admitted to The Grange at the end of December 2023, suffering from Motor Neurone Disease. She has complex medical and care needs which change on a weekly, if not daily basis. The transition from one nursing facility to another was made seamless. From then on in, the staff have been outstanding. From managerial to office, carers to nurses, cleaners to caterers, without exception, have been kind, empathetic and totally professional. Cleaniliness, compassion and friendliness are at the fore for all residents. We highly recommend The Grange for your loved one, feeling reassured that they will be in good hands.

My mum arrived at The Grange in August 2023. She was in a bad way mentally and physically. Her new life is a delight for her and the family. The care is exemplary and the entertainment makes her day. Socialising has made a vast difference to her mental state. After all her suffering I finally have my old mum back thanks to all the love and care (and hugs) from the wonderful staff. I chose The Grange because I could feel that love in smiles and laughter from the outset. Such a happy place to be!

They met my dad's needs and adjusted as his needs increased and provided excellent end-of-life care. I can't recommend them enough. They are amazing.

My sister arrived at The Grange in a very poor physical state and a very challenging mental state in September 2022. As a nurse myself I questioned whether the home would cope. However, what I have witnessed has been so very reassuring thus being so impressed by what I have seen. Despite all the difficulties my sister's care, her needs have not only been met but far exceeded any expectations. The Grange is a warm, welcoming environment where everyone is treated with dignity and respect. I highly recommend this home to everyone I meet.

I have found everyone so kind, understanding, genuinely caring and always smiling. From the minute you go through the double doors, there is an atmosphere of calm, peace, happiness and love and that is very addictive and very relaxing. I call it the residents' second home, it's just wonderful. Wished I had known it very much earlier. It's the best from top to bottom, everyone has the patience of saints, it's just marvellous. Happy days. The Grange Nursing Home, wishing you all the very best for the future. You are the best I have seen. Thank you very much.

From the first day Mum arrived, she was treated with respect and dignity. All her care needs were attended to during her five and a half years as a resident. From the first visit, as a family, we became part of her new family. The reception staff, management and nursing staff through to the cleaning and gardening staff are all excellent. The activities team provided an exceptional range of daily activities.

My mother was a resident in the home for nearly five years. The care she received was excellent, in fact, it is difficult to see how it could be improved. The owner works tirelessly with her large team from admin through to nursing, carers to laundry, cleaning and entertainment. Mum very much enjoyed the quality of the food which is cooked on the premises and caters for individual needs. On nearly every visit, Mum said how well everyone looked after her and thanked them continuously.

Good food. Bright and sunny service. Respond to the bell. Comfortable.

My mother's care over nearly five years was exceptional. She enjoyed the activities provided and loved living there, nothing was too much for staff across all sections. I was always made to feel welcome when visiting The Grange and if I had any queries, they were always dealt with courteously and nothing was too much trouble. During my mum's last days, they ensured she was well cared for and comfortable. During the Covid epidemic, the staff worked tirelessly to protect the residents and we were extremely grateful for their care in difficult circumstances. I believe The Grange is simply the best.

A warm, very supportive environment. Staff are always ready to help, advise and care for loved one. Lots of activities on offer, plentiful healthy food and a positive clean home. The residents are well looked after and lucky to be here.

All the staff, from nurses to carers to cleaners are all friendly, welcoming and will always do anything they can to ensure residents are cared for and comfortable. The Nurses are all attentive and professional in what they do and will always attend to any problems with care and compassion.

A very enjoyable afternoon, well looked after, entertainment good, food was excellent and drinks. My wife and myself had a good time and my mother was very pleased. We look forward to the next opportunity to have another.

The Grange Nursing Home staff go out of their way to ensure that each resident is looked after and their individual needs are met, and every resident is treated with the greatest of respect and care. Now that Covid rules are relaxed they organised a wonderful platinum jubilee tea party for residents and their families and it was lovely to get back to some sort of normality, with lots of upcoming events to come. Our relative is extremely happy in The Grange Nursing Home and she feels safe, well cared for and looked after and is very content.

The Grange Nursing Home put on a wonderful party for residents and their families to celebrate the Queen's Platinum Jubilee. They had professional singers and there was singing and dancing with Pimms and soft drinks and delicious food made by the kitchen staff at the home. It was a wonderful afternoon enjoyed by residents and their families alike. The staff were brilliant - so kind to the residents and nothing was too much trouble. This is a very caring home for the elderly with the highest standards and staff that really care in more ways than one!

The safety of staff and residents regarding Covid were comprehensive and explain why no Covid cases, I was led to believe, had invaded The Grange.

I came to The Grange for one month respite, and after three or four days, decided to stay because I knew how good the care is. I have never regretted a moment of my decision. The carers are so kind and efficient, as are the nursing staff. The kitchen staff so willing and polite. I would recommend The Grange to all. I am very happy here, after two years.

My mother has been a resident at The Grange for the past two years. Despite the difficulties that lockdown have brought over the last 12-months, both management and staff have done their utmost to keep residents safe, active and in touch with families and friends. From contact through video chats, telephone calls and POD visits, all staff have remained positive and continued to show their care, kindness and dedication.

I visited my dear mum most days since she became a resident in The Grange in 2017. It has a lovely, caring, family-friendly atmosphere with lots of varied activities for residents. I was devastated when I was unable to visit when the first lockdown came and was really worried about how she would cope without seeing me, but The Grange quickly put a system of video calls in place to keep us connected, with Covid safe visits at various times when we came out of the lockdowns, keeping families regularly updated and informed. During such challenging times, we really appreciate the efforts and continued care of all the staff over the last year that has ensured mum's continued well-being, and kept us connected with mum and carers on video calls and pod visits when possible.

Since being unable to visit our grandma, (the last visit in person for me was March 2020), we have all taken it in turns to have FaceTime calls with granny. This has enabled us to see how she really is, which is amazing.

We were able to drop off gifts for her recent birthday, a few days prior to her birthday for quarantine purposes. Then we were able to have a slightly longer FaceTime with her while she opened her gifts and cards. Seeing her smiley face and the way she reacted with the gifts was incredible.

As a family, we can’t thank The Grange enough for all they have done during this challenging time, and we can’t wait to be able to see them all along with our Grandma in the future, all being well. All the staff are like part of our extended family now, so we miss seeing them as well.

Thank you for keeping our loved ones safe and well.

The staff at The Grange genuinely care about each of the residents; their hearts are fully engaged in caring for them.