Greenbanks Nursing Home, Liphook, Hampshire
Greenbanks Nursing Home, Liphook, Hampshire
Greenbanks Nursing Home, Liphook, Hampshire

Greenbanks Nursing Home aims to deliver the highest quality of nursing and secured dementia care. You can find Greenbanks in Hampshire on the edge of Liphook village.

A trained nurse is always on duty 24 hours of the day as well as a highly trained team of care staff, the home has 25 bedrooms in total, 20 single bedrooms, 5 shared rooms most of which have en suite facilities and views onto the lovely garden. Professionals promote many activities in the home with a monthly programme planned to cover a variety of activities and trips out locally.

Group: Kenjaro Care

Person in charge: Jan Cresdee (Registered Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 30 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Cancer Care • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages from 60 to 100.

Single Rooms: 20

Shared Rooms: 5

Rooms with ensuite WC: 15

Weekly Charges Guide: (These prices are only a guideline, please contact Greenbanks Nursing Home to find out the exact price for your requirements.) Nursing Care Single £750 – £1050 (These prices are only a guideline, please contact Greenbanks Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Greenbanks Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 03 Nov 2017

En suite room, newly decorated with lovely wallpaper

Reviews

8.3 Greenbanks Nursing Home has a Review Score of 8.3 (8.250)

The Review Score of 8.3 (maximum of 10) for Greenbanks Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Greenbanks Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.667 for Greenbanks Nursing Home is calculated as follows: ( (17 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 24 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.583 Points relating to the number of positive Reviews for Greenbanks Nursing Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 2 Reviews ÷ 6 Target = 0.333

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Greenbanks Nursing Home?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Greenbanks Nursing Home

  • Son of Resident/Service User
    2

Our mother, dying with terminal cancer and at the very old age of 96 years, was extremely let down by Hampshire County Council services. We found our mother a lovely home where we hoped she could spend her last few months in peace and relaxation, Greenbanks in Liphook. After meeting the manager and staff at Greenbanks our minds and hearts were set on this being our mother’s last home from home, the atmosphere is relaxed and geared at being a family home, the staff are caring, friendly, and helpful. I recommend Greenbanks without any reservations at all.

How likely would you be to recommend Greenbanks Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Yasheen Rajan, Director at Greenbanks Nursing Home responded to this review on 03 Nov 2017:

Dear Paul,

Thank you for your very kind words which I know the manager and staff will greatly appreciate.

I have no complaints. We chose this home as we thought it was the best suited for my mother and now years later, we still feel the same. Very happy for my mother and all my family are very happy with the home and all the staff. Hopefully I will being going there!!!

How likely would you be to recommend Greenbanks Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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