Northcott House Residential Care and Nursing Home

Bury Hall Lane, Alverstoke, Gosport PO12 2PP
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9.4 30 Reviews
  • Northcott House Residential Care and Nursing Home, Gosport
Northcott House was originally constructed in the mid-1950’s to provide care for residents of Gosport as part of God’s Port Housing Society but is now part of the Prime care Group. The home comprises 60 single bedrooms.

There is 1 large lounge and 4 smaller quiet lounges. The attractive communal dining area, with a seaside theme, leads to a large south facing conservatory which is a very bright, pleasant and airy room overlooking the grounds at the front.

Many of the rooms have views of the well-established secure garden containing a water feature and raised beds which create a very pleasant area for residents to enjoy. A gazebo offers shade from the hot sun. There is also a family of ducks that live in the courtyard garden. Several of the residents are avid gardeners and enjoy pottering around in the flower beds.

Activities are person-centred based and have activity staff work 7 days a week
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Care Provided by Northcott House Residential Care and Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1300
  • Self-Funded Nursing Care: £1300 – £1400

Fees listed are a baseline figure which are pre assessment of care needs. Dementia and complex needs are likely to be higher. Larger rooms are also more expensive than single.

The price(s) shown are provided by the care home. Contact Northcott House Residential Care and Nursing Home for full pricing details and T&Cs.

Contact Northcott House Residential Care and Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Northcott House Residential Care and Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Northcott House Ltd
  • Privately Owned

Person in Charge

  • Sarah Batchelor (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1952
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (8)

Visiting

  • At Northcott they have no restrictions on visiting, if you require to visit after 7pm please let the staff know

Parking

  • The home have parking outside the building at the front entrance

Northcott House Residential Care and Nursing Home Reviews (30)

9.4

Northcott House Residential Care and Nursing Home has a Review Score of 9.4 (9.422) out of 10, based on 22 reviews in the last 2 years.
Over all time Northcott House Residential Care and Nursing Home has 30 reviews.

Overall Experience
  • 15
  • 10
  • 1
  • 1
  • 3
Date Published
  • 30
  • 9
  • 10
  • 22
  • 8
Reviewer Connection to Northcott House Residential Care and Nursing Home
  • 13
  • 5
  • 4
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 30, showing 21-30
Review from S W (Daughter of Resident) published on 13 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is very happy and well cared for both physically and mentally. The staff are kind, caring and happy. The new manager and deputy has made a positive impact on residents' experience, environment and clearly care for the residents' and staff's wellbeing.
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Review from J H (Daughter of Resident) published on 4 June 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My dad has been at Northcott since early 2024 and we as a family are very pleased with the care and compassion shown to him each day. The care and nursing team engage with my dad with his humour and wit and nothing is too much trouble. His room is kept clean and his needs are met with empathy and understanding.
Thank you to all the team at Northcott.
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Review from Fran T (Daughter of Resident) published on 24 July 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
My Mother was not treated with the respect that she deserved. Some of the staff were brilliant and really helped and really cared, whilst others could not have cared less. Her needs were not met satisfactorily. The management lacked basic compassion, they did not listen to any concerns or worries that
we raised with them. The management was cold and unfeeling. We as a family found some of their behaviour very offensive. All in all it's a care home that we would not recommend. The management team were good at treating the relatives of the residents with contempt.
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Review from Teresa H (Daughter of Resident) published on 17 March 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
Dreadful place. Poor communication. The management team are appalling. They have no understanding of treating patients with dementia with any dignity or respect. The standard of care was poor. Management is very good at covering up their errors.
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Review from John H (Husband of Resident) published on 24 February 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Thank you all for your kindness and care looking after my wife, especially the last weeks and for the care and love you gave my wife whilst she was with you. My wife could not have been looked after better and we really appreciated all the care you gave her. It has been a difficult time for the family
but made much easier knowing she was in the best of hands with everything she needed and that she was happy. That has made such a difference to us. Once again thank you all, we hope you all realise how invaluable you all are and what a difference you make to people's lives by doing what you do.
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Review from A O (Friend of Resident) published on 18 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend is always treated with the utmost courtesy and dignity and her care is tailored to her needs and personal likes and dislikes as much as possible. All the staff are very kind and approachable, and any issues raised with senior nursing staff and management are responded to sympathetically and
resolved in a timely manner. I enjoy visiting my friend and am always made very welcome by all the warm and friendly staff, and it is a warmth that permeates all areas of the home.
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Review from Trevor W (Son of Resident) published on 10 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We asked for a room to use for my mums Birthday and to have sarnies and cakes to be done for us to celebrate my mums 83rd Birthday it was very pleasing to see the room was very nicely decorated and the food was lovely and ample of it.
Thank you, ladies, for making mums afternoon lovely.
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Review from Edwin K (Husband of Resident) published on 17 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my wife entered the home she has been happy, not agitated like she was at home. My daughters and I were very pleased she settled in.
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Review from Helen S (Power of Attorney of Resident) published on 12 November 2019 Submitted via Website • Report
Overall Experience 2.0 out of 5
We have been hugely disappointed by Northcott House. The standard of care we expected and our relative deserved was not provided.
There have been significant inconsistencies in the information given to us and other health professionals as well as prolonged errors with medication.
The Management lacks
courage, compassion and credibility.
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Review from Jill P (Daughter of Resident) published on 9 January 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mum was carefully looked after by Northcott House and she was nursed through a very challenging time. The senior staff/management were very attentive and made themselves available to us whenever we had questions or things to discuss. I cannot praise them highly enough. The new system of logging
care needs on mobile handsets seems to be a very useful innovation so that all care staff know about the needs/concerns of their users. The care staff did their best for Mum and our experience was that great kindness and dignity was shown to Mum at all times. We were delighted that Mum could be looked after by Northcott House in the last days of her life.
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Current Review Score: 9.4 (9.422)

Overview of Review Score

The Review Score of 9.4 (9.422) out of 10 for Northcott House Residential Care and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.422 for Northcott House Residential Care and Nursing Home is calculated as follows: ( (150 Excellents x 5) + (76 Goods x 4) + (23 Satisfactorys x 3) + (2 Poors x 2) + (5 Very Poors x 1) ) ÷ 256 Ratings = 4.422
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Northcott House Residential Care and Nursing Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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