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Westacre Nursing Home

Sleepers Hill, Winchester, Hampshire SO22 4NE
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I cannot recommend it more highly. Wonderful calm atmosphere, caring staff, immaculately cleanDiana J(Wife of Resident/Service User)
Westacre Nursing Home, Winchester
The food is delicious and most importantly the care is excellentLiza N(Daughter of Resident/Service User)
Westacre Nursing Home, Winchester
The staff were endlessly cheerful, very skilled and extremely kind.Duncan Y(Son of Resident/Service User)
Westacre Nursing Home, Winchester

Westacre is a family owned nursing home that understands how important every single detail is in providing the most comfortable surroundings, the best possible care and the happiest days.

Situated in a peaceful residential area of Winchester, Westacre Nursing Home is a refurbished and modernised Edwardian property offering a warm and welcoming 'home from home' environment.

Westacre offers excellent care services including; nursing, dementia, respite and convalescent. As well as expert...  

Care Provided by Westacre Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Westacre Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Nursing Homes Services Ltd
  • Private Owned

Person in charge

  • Lynne Seymour(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025

Room Information

  • Single Rooms (42)

Visiting

  • Westacre has no set visiting hours. Westacre is pet friendly, friends and relatives are welcome do bring their animals with them.

Parking

  • Westacre has a large, free car park situated within its grounds.

Westacre Nursing Home Reviews (48)

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9.0

Westacre Nursing Home has a Review Score of 9.0 (8.961) out of 10, based on 6 reviews in the last 2 years. Over all time Westacre Nursing Home has 48 reviews.

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Review from Jackie D (Daughter of Resident) published on 19 May 2026 Submitted via Website
Overall Experience

Mum spent her final months at Westacre nursing home and it was the perfect place. The caring and efficient staff made her feel at home and she was very fond of them. Everything ran smoothly and nothing was too much trouble. A member of staff was always available for a chat. They organised regular activities and even invited farm animals and dogs to lift the residents' spirits. Occasionally they also organised trips out for coffee and cake. I'm so grateful to all the staff for looking after Mum and ensuring she was comfortable and not alone in her final days.

Reply from Hollie Boylan, Administration at Westacre Nursing Home

Thank you for your heartfelt review. It means a great deal to know our team brought her comfort and companionship in her final months. Your kind words will be shared with everyone at Westacre.

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Review from R H (Resident / Service User) published on 18 May 2026 Submitted via Postal Card
Overall Experience

Westacre Nursing Home is located in a quiet setting in an attractive garden. The staff are excellent and provide very friendly yet still efficient and caring care for all residnets. Definitrely going the extra yard.

Reply from Hollie Boylan, Administration at Westacre Nursing Home

Thank you so much for your kind words. We are delighted to hear you had a positive experience with us, and we appreciate you taking the time to share it.

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Review from A G (Wife of Resident) published on 17 November 2025 Submitted via Postal Card
Overall Experience

Very pleased with the care and cleanliness in the home. Staff very helpful food fresh and hot.

Reply from Hollie Boylan, Administration at Westacre Nursing Home

Thank you so much for your kind words. We'll make sure to pass this on to the team at Westacre.

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Review from L V (Sister of Resident) published on 4 November 2025 Submitted via Website
Overall Experience

I felt that my brother was cherished from the moment he arrived at Westacre, and given very touching encouragement to leave his room and go to the dining area and lounge overlooking the gardens, in other words 'to expand his horizons' with a view to a more interesting, colourful and caring way of life, within his own capabilities.

Reply from Hollie Boylan, Administration at Westacre Nursing Home

Thank you for your thoughtful review. We're very glad to hear that your brother feels supported at Westacre. Encouraging residents to enjoy the shared spaces in a way that suits them is something we put a lot of thought into, so it's lovely to know this has had a positive impact for him.

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Review from M M (Daughter of Resident) published on 10 April 2025 Submitted via Postal Card
Overall Experience

After my mother having very poor professional care before coming to Westacre, not eating, drinking, mixing, with no quality of life since being at Westacre, she has a new quality of life thanks to the care she now receives. She is eating, drinking, joining in the many activities and making friends. She now has a very happy and active life which I can't thank all at Westacre for enough.

Reply from Hollie Boylan, Administration at Westacre Nursing Home

Thank you so much for your kind words. It means a lot to our team to know you feel confident and happy with the care we provide. I'll be sure to pass this on to the team.

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Review from Jamie G (Son of Resident) published on 26 February 2025 Submitted via Postal Card
Overall Experience

The nursing home at all times exceeds most expectations with a friendly family, inviting, nothing is too much trouble attitude and all staff go above and beyond their normal duties to please both residents and relatives alike in aspects of dealing with a vastly complicated and fully time-consuming change in your loved one's new life requirements, whatever they may be! Every resident is treated with equally loving and genuine respect of both caring and mentally, providing for all needs and open to all opinions and suggestions.

Reply from Lynne Seymour, Manager at Westacre Nursing Home

Thank you for taking the time to share your experience with our nursing home. We are truly grateful for your kind words and I'll be sure to let the team know.

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Review from C D (Daughter of Resident) published on 2 May 2024 Submitted via Website
Overall Experience

The staff At Westacre are amazing. They go above and beyond to ensure that my father is happy and well cared for. The home is very well set out, there is a garden the residents can enjoy. There is lovely artwork on the walls. It has a home-from-home feel.

Reply from Craig Hatch, Administrator at Westacre Nursing Home

We're so glad to hear your kind words and it's a joy to have your father with us. It's really uplifting to know that you enjoy our garden too. We're looking forward to giving it a beautiful makeover this year, which we've planned with the input of our residents and their relatives.

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Review from Prue S (Wife of Resident) published on 2 May 2024 Submitted via Website
Overall Experience

The atmosphere on entering Westacre is always welcoming and friendly. The staff ready to oblige, the place immaculately clean, the residents appear well cared for. Each resident is treated individually according to their needs, with kindness and patience.

Reply from Craig Hatch, Administrator at Westacre Nursing Home

Thank you for your kind review. We're happy that you have found Westacre to be a friendly environment! Our staff will be happy to hear your comments.

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Review from Catherine H (Wife of Resident) published on 7 June 2023 Submitted via Website
Overall Experience
My husband was admitted in January 2023, straight from hospital. It came as a shock to me. I was unable to be there the day he was moved, but the next day, when I saw him, I just knew I had nothing to worry about.
All the kind and very helpful staff made me welcome. I was shown around, introduced to various people and everything was explained to me. I was told I could stay as long as I wanted. Members of staff put on activities every day. Residents can join in if they feel up to it. Every other Wednesday afternoon there is live entertainment, a singer, musician etc. The joy music brings to all, singing and dancing, is terrific.
To me, it is like coming home. Almost every time I arrive, I smell the most wonderful foods cooking, (wish I was eating here too). I’ve yet to see someone standing idle; they are assisting residents or cleaning and dusting. You could eat off the floors, Westacre is spotless.

I wish Westacre well and thank everyone from the bottom of my heart.

Reply from Hollie Boylan, Administration at Westacre Nursing Home

Thank you so much for sharing your positive experience with us at Westacre nursing home. We are truly delighted to hear that your husband's admission, although unexpected, turned out to be a reassuring and comforting experience for you. Our dedicated and compassionate staff members strive to create...  

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Review from J P (Next of Kin) published on 6 June 2023 Submitted via Website
Overall Experience

A very clean and tidy nursing home where patients are kept safe and very well cared for. The staff are very kind and interact well with the patients. Also whilst I have been visiting I have seen many different activities going on during the day. I would highly recommend Westacre Nursing Home.

Reply from Hollie Boylan, Administration at Westacre Nursing Home

We sincerely appreciate your kind review of our nursing home. It means a lot to us that you recognized the care and kindness provided by our dedicated team. Thank you for choosing us and for your trust in our services.

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Review from B W (Daughter of Resident) published on 16 May 2023 Submitted via Website
Overall Experience

Westacre provides a lovely calm environment and was always spotlessly clean. The staff were welcoming and kind. We felt complete confidence that my mother was safe and well cared for. The staff were so caring and gentle with my mother and were very good at communicating with us about any issues.

Reply from Hollie Boylan, Administration at Westacre Nursing Home

Thank you for your positive feedback about Westacre! We are delighted to hear that you found our facility to be a lovely calm environment. Our dedicated team takes great pride in creating a welcoming and kind atmosphere for all residents. It's wonderful to know that you had confidence in your...  

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Review from Alice S (Daughter of Resident) published on 16 December 2022 Submitted via Website
Overall Experience

Westacre Nursing Home is a very pleasant place to visit and I am very satisfied with the care my mother receives there. I've found everyone to be immensely welcoming, thoughtful and kind. The nursing staff and carers are attentive to my mother's comfort and safety and demonstrate their interest and concern for her well-being at every stage. It is very reassuring to know my mother is in such good hands. I can't thank the staff - management, reception and administration, nurses, carers, cleaners and everyone else - enough. They are very special people.

Reply from Hollie Boylan, Administration at Westacre Nursing Home

Thank you very much for your kind words, Alice. It is a pleasure to have your mother with us at Westacre and we will be sure to share your positive feedback with our team.

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Review from Ann P (Granddaughter of Resident) published on 11 November 2021 Submitted via Website
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Staff at Westacre Nursing Home are professional and polite whilst maintaining the dignity and safety of residents within their care. The cleanliness of the home is excellent and does not have the “stereo typical nursing home smell” it has a bright airy homely feel to it, I have peace of mind that my Nan is being well looked after with person-centred care being upheld at all times.

Reply from Lynne Seymour, Manager at Westacre Nursing Home

Thank you very much for your kind review. Warm regards, Lynne.

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Review from Kay L (Daughter of Resident) published on 1 September 2021 Submitted via Website
Overall Experience

The home is clean, warm and welcoming. It really has a homely feel to it. The staff are always kind, considerate and professional. You can tell they are passionate about what they do and the difference they make to peoples lives in a positive way is immeasurable. The standard of care my father has received has been exceptional and they truly see the individual. The home-cooked food always smells lovely. I absolutely would recommend Westacre Nursing Home. The home manager is always approachable and kind and keeps me fully updated which I truly appreciate and value. I can not speak highly enough of the whole team. As a family, we are very grateful that my father calls Westacre home. We know he is well looked after and cared for and the peace of mind that gives us is priceless.

Reply from Lynne Seymour, Manager at Westacre Nursing Home
Thank you very much for your kind words. We will make sure to pass your comments on to our staff, particularly our chef.

Kind regards, Lynne Seymour.

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Review from Michael C (Son of Resident) published on 1 September 2021 Submitted via Website
Overall Experience

My mother moved into Westacre in mid-July and she and her family are delighted with the home. Its strong reputation in Winchester for kindness and for respecting the dignity of its residents is richly deserved. The staff, starting with the manager but running through the whole operation, could really not be more caring or more kind. Nothing seems to be too much trouble, and they have been outstanding in working with my mother's GP and our family in making sure that her complex medical needs are met. On the evidence of the first six weeks, this is a compassionate and highly competent operation.

Reply from Lynne Seymour, Manager at Westacre Nursing Home
Thank you very much for your kind review. It is a pleasure to have your mother here with us at Westacre.

Kind regards, Lynne.

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Review from Liza M (Niece of Resident) published on 2 February 2021 Submitted via Website
Overall Experience

My Uncle was admitted to Westacre Nursing Home after been in hospital for several weeks and it was sadly decided that he would no longer be able to live on his own. Westacre came highly recommended by a friend of my Uncles. The care he has received has been exemplary. The staff are really caring and thoughtful and my Uncle has settled in very well and seems to be happy there. Thank you so much for the wonderful care and attention he is receiving.

Reply from Lynne Seymour, Manager at Westacre Nursing Home
Thank you very much for your kind remarks. It’s a pleasure to have your uncle here with us and the staff are delighted to hear your comments. We’re glad that he has settled in so well.

Kind regards, Lynne Seymour.

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Review from Anita F (Daughter of Resident) published on 26 October 2020 Submitted via Website
Overall Experience

My Mother has been a resident of Westacre since November 2019, after suffering a stroke and the onset of Dementia and unable to live independently. A reluctant resident, to begin with, all staff have worked with Mum and me to settle her. Staff caring for Mum are always kind, gentle and treat Mum respectfully. Staff have listened to me and taken onboard Mum’s likes, dislikes and her idiosyncrasies in her personality and worked with them to make Mum’s life a happy one. Communication during Covid-19 has been helped immensely by staff taking the time to FaceTime and supporting Mum with visits through the window. Grateful to all staff who keep Mum safe throughout the pandemic and promote Mum’s health, wellbeing and humour. Westacre’s management of Mum and their communication has been excellent. The best of Westacre are the carers, who have been consistent since Mum arrived. The home is clean, bright and welcoming. Cannot rate Westacre highly enough.

Reply from Geoff Pride, Consultant at Westacre Nursing Home

Thank you very much for the lovely comments, Anita. We know it has been a difficult journey, but we all love having your mum here!

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Review from William G (Friend of Resident) published on 27 February 2020 Submitted via Postal Card
Overall Experience

I have found the staff to be very pleasant and helpful. Westacre is very tidy and clean environment. The rooms are a good size. The food is excellent and there is a feeling of safety and security.

Reply from Diana Hearn, Manager at Westacre Nursing Home
Many thanks for your very positive feedback, it is really appreciated. The staff team are delighted by your comments and rating of the service. All responses enable us to continually improve and validate the excellent care we provide for our residents at Westacre.
Kindest regards

Diana

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Review from R H (Son of Resident) published on 25 February 2020 Submitted via Postal Card
Overall Experience
Occasional lapse in communication from management regards doctors assessments/falls etc.
Day staff/carers very helpful and caring/attentive towards parents.

Patients are not encouraged to go outside, a short walk around the garden may be beneficial?.

Reply from Diana Hearn, Manager at Westacre Nursing Home

Thank you for your feedback, it is appreciated. I have emailed each month with an update of how well M&C are, happy, settled, eating well, gaining weight and enjoying being part of the Westacre community. We await the hospital appointment for C and will contact you promptly. Spring is just around...  

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Review from V L (Respite Resident) published on 24 October 2019 Submitted via Website
Overall Experience

I was made to feel very welcome and at home. The staff were friendly and helpful and were very patient when dealing with 'difficult' residents. Nothing was too much trouble.

Reply from Diana Hearn, Manager at Westacre Nursing Home
Thank you for your feedback, it was a pleasure to have you staying at Westacre and am so glad that you are now well enough to go home.
Kindest regards

Diana

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 April 2021
Overall
Requires improvement
  • CaringRequires improvement
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Meet the Team (2)

Lynne Seymour
Lynne SeymourJob Title:Manager

I became the manager of Westacre in July 2020. I entered this position after working as a matron for Peartree Neuro Rehab, another home under the same ownership. I began my career in healthcare in 1997 as a carer for the NHS until working my way up to ward manager. I worked in the NHS for 34 years before joining Peartree. Most of my nursing career has been working in older person mental health with complex dementia, with a brief episode with Adolescence. In 2001 I was seconded to complete my mental health nurse training. I love my summer holidays and spending time with my dog, Sky.

Dean Brown
Dean BrownJob Title:Deputy Manager

I joined Westacre in October 2020. I am the Deputy Manager and I oversee all care and nursing activities to ensure we are meeting best practice standards within the home. I have a degree in Psychology. I went on to study Nursing as I was keen to work in the care sector/NHS. I qualified in 2017 with a Post Graduate Diploma in Adult Nursing. I worked in A&E and then in a brain injury unit in Southampton. I completed my Masters's in Adult Nursing in 2020. In my spare time, I enjoy yoga, gardening and collecting art.

Frequently Asked Questions about Westacre Nursing Home

What types of Care is Westacre Nursing Home registered for?

Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Westacre Nursing Home have?

There are 42 Single Rooms.

What are the Facilities & Services at Westacre Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Westacre Nursing Home to the centre of Winchester?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westacre Nursing Home to verify any information. View our terms and conditions. Westacre Nursing Home has an Enhanced Service -more info.