
I cannot recommend it more highly. Wonderful calm atmosphere, caring staff, immaculately cleanDiana J(Wife of Resident/Service User)

The food is delicious and most importantly the care is excellentLiza N(Daughter of Resident/Service User)

The staff were endlessly cheerful, very skilled and extremely kind.Duncan Y(Son of Resident/Service User)

I cannot recommend it more highly. Wonderful calm atmosphere, caring staff, immaculately cleanDiana J(Wife of Resident/Service User)

The food is delicious and most importantly the care is excellentLiza N(Daughter of Resident/Service User)

The staff were endlessly cheerful, very skilled and extremely kind.Duncan Y(Son of Resident/Service User)

Westacre is a family owned nursing home that understands how important every single detail is in providing the most comfortable surroundings, the best possible care and the happiest days.
Situated in a peaceful residential area of Winchester, Westacre Nursing Home is a refurbished and modernised Edwardian property offering a warm and welcoming 'home from home' environment.
Westacre offers excellent care services including; nursing, dementia, respite and convalescent. As well as expert...
Care Provided by Westacre Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 55 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Westacre Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Nursing Homes Services Ltd
- Private Owned
Person in charge
- Lynne Seymour(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2025
Room Information
- Single Rooms (42)
Visiting
- Westacre has no set visiting hours. Westacre is pet friendly, friends and relatives are welcome do bring their animals with them.
Parking
- Westacre has a large, free car park situated within its grounds.
Westacre Nursing Home Reviews (48)
Westacre Nursing Home has a Review Score of 9.0 (8.961) out of 10, based on 6 reviews in the last 2 years.
Over all time Westacre Nursing Home has 48 reviews.
An ideal place where my relative is happy, where everything is done for them.
I am delighted that you are happy with the care your relative receives; thank you for taking the time to complete this review it is very much appreciated. Kindest regards Diana and the staff team.
My mother arrived at Westacre extremely distressed and anxious due to her dementia condition. The staff have been fantastic with her, incredibly caring and always around to talk to me through my concerns. My mother was previously at another local care home which could not provide such a level of service. There is a consistency of staff and they work hard at providing a stimulating diverting environment.
Manager
Mum is beautifully looked after. She feels safe and secure and the staff treat her with great dignity. She was recently in hospital and was able to come back to Westacre after three days and nursed back to health. Her care was of the highest quality. We feel very happy she is looked after so well in Westacre.
Dear Alex, thank you for your feedback in relation to your mothers care, this is so appreciated by us all. Your mum has astonished us all with her determination and fortitude in overcoming a life changing situation which those younger than her would have struggled with. Your mum is admired by us...
Westacre is a caring and friendly home with extremely professional staff both nursing and caring.
Diana
The staff are very friendly and dedicated to providing good care for each of the residents. This is often with a smile and a laugh. My Dad seems very content and his needs met. Thank you.
Diana
Pleased with the care she receives, the staff are very pleasant and kind.
Kindest regards
Diana
My dad came here for 10 days respite to give my mum a break. He was so happy and kept saying "It's a nice place" again and again. He has dementia and was looked after beautifully by the staff. Thank you so much.
Kindest regards
Diana
My dad has been diagnosed with a rare illness and the staff have been very active in trying to manage the symptoms they encounter each day. Thank you for your ongoing support at this difficult time.
Diana
They keep them occupied and it is a very friendly environment - very healthy.
Thank you for your very positive and warm review; this is so appreciated by us all. The staff team at Westacre are truly committed to the care of our residents and will be thrilled to read your comments. Kindest regards.
Mum has been well looked after and the staff are very kind and caring towards her.
It's good to have an update about her general situation every now and then as well.
Thank you for your review, it is wonderful to have such positive feedback. It is a pleasure to care for your mother and to know that she is settled and content; she is very much loved by us all. Kindest regards.
Westacre took my mother in at a point when the home she had been in was unable to manage her. Westacre has fought her corner, got to know her and helped her immensely. Thanks to their attention to detail and care, she has become settled and content. They have sorted out her medication in partnership with the doctor and she is now happier than she has been in ages. It is a kind and caring place, well managed and very well staffed. We are delighted with all they have achieved.
Thank you for taking the time to complete this review. It has been so encouraging for us all to see your mother settle with us and to now be calm and relaxed and able to contribute as part of the Westacre community. It is such a pleasure to have her living with us and a pleasure to get to know her very loving family. Kindest regards.
All members of staff are very kind and helpful to residents and their families. Having had a preconception of care homes in general, I felt some trepidation but my fears have been put to rest and I am happy to leave my husband in their care. I don't think he could be better looked after anywhere else.
It is a pleasure to have your husband here with us at Westacre.
Kindest regards.
The atmosphere was friendly.
Very pleasant rooms, gardens and staff.
We decided this place would be very suitable.
He settled very well after the first evening.
I know he enjoyed the food and kindness.
Relatives were welcome to call in.
Nothing to complain about.
Always able to talk to management and staff if necessary.
Thank you for your very positive response which is greatly appreciated. We are so happy that your husband enjoyed his stay at Westacre; we are looking forward to him staying again later this month. Kindest regards.
Safety is most important and that is excellent. The food is good, the care is good and don't worry about the care.
My husband has just spent two weeks at Westacre for the first time. I cannot recommend it more highly. Wonderful calm atmosphere, caring staff, immaculately clean and there is a feeling of well being throughout the whole place.
Best wishes and kindest regards, Diana.
My mother has been cared for at Westacre for seven years. The home is attractive and provides space for residents to move around indoors and enjoy different areas (eg with television, with company, or in quieter spaces). The food is delicious and most importantly the care is excellent. The staff have good relations with residents' families and keep us informed. They treat the residents with care, consideration and sensitivity. I have had experience of two other nursing homes for my parents and Westacre stands out as the best by far. At this difficult time in my mother's life, we feel relaxed and confident that she is very well cared for.
Thank you for your kind words and time taken in writing this very positive review. It is a pleasure to be able to care for your mother here at Westacre. Kindest regards Manager.
Westacre is a very friendly home. The staff are friendly and competent. My husband stayed one week for respite. I would have liked him to stay longer but he was pining to be at home. Lovely atmosphere. Altogether a good place to be if you are unable to live at home.
Thank you for your kind words. We were delighted to have your husband here with us and we hope to see you both at one of our many events coming up.
They were helpful, flexible and very organised around the admission and discharge.
The place is immaculate, sparkling clean, very well maintained and well equipped.
The staff were endlessly cheerful, very skilled and extremely kind.
Thank you so much for your positive review, we are committed to providing a high level of resident-centred care at Westacre.
I was in Westacre for respite care following a long spell in hospital. I was in need of peace and a good rest, especially to be quiet at night and uninterrupted sleep. The care from all the staff was kind and friendly and I was made to feel relaxed and comfortable.
Thank you for your kind feedback, our aim is to give the highest standards of care at Westacre. We hope you will join us at some of our upcoming events.
I moved my relative to Westacre 1/3/17 after concerns about the care she was receiving in another care home. I am so pleased we chose Westacre, the improvement in both my relative's health and the care is most marked. Both friends and family have commented on the improvement. I am completely satisfied with the care my relative is receiving - I just can't fault it. All the staff are so friendly and helpful. I highly recommend Westacre.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 April 2021Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Westacre Nursing Home.
There are no upcoming events for Westacre Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Westacre Nursing Home.
Meet the Team (2)

I became the manager of Westacre in July 2020. I entered this position after working as a matron for Peartree Neuro Rehab, another home under the same ownership. I began my career in healthcare in 1997 as a carer for the NHS until working my way up to ward manager. I worked in the NHS for 34 years before joining Peartree. Most of my nursing career has been working in older person mental health with complex dementia, with a brief episode with Adolescence. In 2001 I was seconded to complete my mental health nurse training. I love my summer holidays and spending time with my dog, Sky.

I joined Westacre in October 2020. I am the Deputy Manager and I oversee all care and nursing activities to ensure we are meeting best practice standards within the home. I have a degree in Psychology. I went on to study Nursing as I was keen to work in the care sector/NHS. I qualified in 2017 with a Post Graduate Diploma in Adult Nursing. I worked in A&E and then in a brain injury unit in Southampton. I completed my Masters's in Adult Nursing in 2020. In my spare time, I enjoy yoga, gardening and collecting art.
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